{"metadata":{"transaction_key":"deprecated","request_id":"019f86fc-a96f-7fa3-9142-ec7839a77270","sha256":"579fc872328ee385c1930eb1f2ebf66e1e814585c4af838b516ab33bff5b0a0e","created":"2026-07-21T23:22:13.972Z","duration":4.1039376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Michael Lockhart. I can't take your call right now. Please leave","confidence":0.99609375,"words":[{"word":"hi","start":0.08,"end":0.39999998,"confidence":0.8132324,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.014672460034489632},{"word":"you've","start":0.39999998,"end":0.48,"confidence":0.98535156,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.06037874519824982},{"word":"reached","start":0.48,"end":0.96,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.06504704803228378},{"word":"michael","start":0.96,"end":1.36,"confidence":0.99316406,"punctuated_word":"Michael","sentiment":"neutral","sentiment_score":-0.03867793083190918},{"word":"lockhart","start":1.36,"end":1.86,"confidence":0.96972656,"punctuated_word":"Lockhart.","sentiment":"neutral","sentiment_score":-0.13844802975654602},{"word":"i","start":1.92,"end":2.08,"confidence":0.9970703,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.8102989792823792},{"word":"can't","start":2.08,"end":2.32,"confidence":0.99609375,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.8406482934951782},{"word":"take","start":2.32,"end":2.56,"confidence":0.9980469,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8504542708396912},{"word":"your","start":2.56,"end":2.72,"confidence":0.97314453,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8627587556838989},{"word":"call","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8366689085960388},{"word":"right","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7895326018333435},{"word":"now","start":3.12,"end":3.52,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7686862349510193},{"word":"please","start":3.52,"end":3.76,"confidence":0.9770508,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6927613615989685},{"word":"leave","start":3.76,"end":4.1039376,"confidence":0.95947266,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.28427085280418396}],"paragraphs":{"transcript":"\nHi. You've reached Michael Lockhart. I can't take your call right now. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.014672460034489632},{"text":"You've reached Michael Lockhart.","start":0.39999998,"end":1.86,"sentiment":"neutral","sentiment_score":-0.0756379384547472},{"text":"I can't take your call right now.","start":1.92,"end":3.52,"sentiment":"negative","sentiment_score":-0.8227211492402213},{"text":"Please leave","start":3.52,"end":4.1039376,"sentiment":"negative","sentiment_score":-0.48851610720157623}],"sentiment":"negative","sentiment_score":-0.5038074623527271,"num_words":14,"start":0.08,"end":4.1039376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Michael Lockhart. I can't take your call right now. Please leave","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.014672460034489632},{"text":"You've reached Michael Lockhart.","start":0.39999998,"end":1.86,"sentiment":"neutral","sentiment_score":-0.0756379384547472},{"text":"I can't take your call right now.","start":1.92,"end":3.52,"sentiment":"negative","sentiment_score":-0.8227211492402213},{"text":"Please leave","start":3.52,"end":4.1039376,"sentiment":"negative","sentiment_score":-0.48851610720157623}],"sentiment":"negative","sentiment_score":-0.5038074623527271,"channel":1,"num_words":14,"start":0.08,"end":4.1039376}]},"summary":{"result":"success","short":"Hi. You've reached Michael Lockhart. I can't take your call right now. Please leave"},"intents":{"segments":[{"text":"I can't take your call right now.","start_word":5,"end_word":11,"intents":[{"intent":"Leave message","confidence_score":0.4829895}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Michael Lockhart.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":-0.07295501232147217},{"text":"I can't take your call right now. Please leave","start_word":5,"end_word":13,"sentiment":"negative","sentiment_score":-0.7875873446464539}],"average":{"sentiment":"negative","sentiment_score":-0.46275446631691675}}}}