{"metadata":{"transaction_key":"deprecated","request_id":"019eaa93-d54a-7d32-aa0d-0859691d7ee3","sha256":"c4a59fd6cf77ab6b9b4cdd8843214ee63c8e42ebdb3cd322cfbb7533967f7302","created":"2026-06-09T04:11:16.910Z","duration":5.6879377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello. You've called Ross. Leave a message, and I'll get back to you.","confidence":0.9941406,"words":[{"word":"hello","start":1.12,"end":1.4399999,"confidence":0.99194336,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.17004072666168213},{"word":"you've","start":1.4399999,"end":1.68,"confidence":0.99609375,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.2106283903121948},{"word":"called","start":1.68,"end":2.0,"confidence":0.9980469,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.05260375142097473},{"word":"ross","start":2.0,"end":2.3999999,"confidence":0.8911133,"punctuated_word":"Ross.","sentiment":"neutral","sentiment_score":0.16035351157188416},{"word":"leave","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":-0.0036098361015319824},{"word":"a","start":2.6399999,"end":2.8,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.012530960142612456},{"word":"message","start":2.8,"end":3.12,"confidence":0.9238281,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.02108106017112732},{"word":"and","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0999392718076706},{"word":"i'll","start":3.28,"end":3.52,"confidence":0.9638672,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.10466446727514268},{"word":"get","start":3.52,"end":3.6799998,"confidence":0.9658203,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.013342738151550291},{"word":"back","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.0903112292289734},{"word":"to","start":3.84,"end":3.9199998,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.11628767848014832},{"word":"you","start":3.9199998,"end":4.42,"confidence":0.9890137,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.12680229544639587}],"paragraphs":{"transcript":"\nHello. You've called Ross. Leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.17004072666168213},{"text":"You've called Ross.","start":1.4399999,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.14119521776835123},{"text":"Leave a message, and I'll get back to you.","start":2.3999999,"end":4.42,"sentiment":"neutral","sentiment_score":0.0645944294002321}],"sentiment":"neutral","sentiment_score":0.09038278804375575,"num_words":13,"start":1.12,"end":4.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. You've called Ross. Leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.12,"end":1.4399999,"sentiment":"neutral","sentiment_score":0.17004072666168213},{"text":"You've called Ross.","start":1.4399999,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.14119521776835123},{"text":"Leave a message, and I'll get back to you.","start":2.3999999,"end":4.42,"sentiment":"neutral","sentiment_score":0.0645944294002321}],"sentiment":"neutral","sentiment_score":0.09038278804375575,"channel":1,"num_words":13,"start":1.12,"end":4.42}]},"summary":{"result":"success","short":"Hello. You've called Ross. Leave a message, and I'll get back to you."},"intents":{"segments":[{"text":"Leave a message, and I'll get back to you.","start_word":4,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.5347166}]}]},"sentiments":{"segments":[{"text":"Hello. You've called Ross. Leave a message, and I'll get back to you.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.1103917509317398}],"average":{"sentiment":"neutral","sentiment_score":0.11039174686778676}}}}