{"metadata":{"transaction_key":"deprecated","request_id":"01a0a745-74d7-7351-b236-5bd222e6e263","sha256":"1050d470f89f8bbc8a87d93f84f3fffca6dc6af94b1b203c7e0f383af1027075","created":"2026-09-15T22:52:23.221Z","duration":8.855938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording","confidence":0.9995117,"words":[{"word":"has","start":0.24,"end":0.32,"confidence":0.62841797,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6225461959838867},{"word":"been","start":0.32,"end":0.48,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.7837135791778564},{"word":"forwarded","start":0.48,"end":0.96,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.7863297462463379},{"word":"to","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7694368362426758},{"word":"voice","start":1.1999999,"end":1.4399999,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7452801465988159},{"word":"mail","start":1.4399999,"end":1.9399999,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7562564611434937},{"word":"the","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.839836061000824},{"word":"person","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8028759956359863},{"word":"you're","start":2.72,"end":2.96,"confidence":0.9316406,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8237972259521484},{"word":"trying","start":2.96,"end":3.28,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8452049493789673},{"word":"to","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8325575590133667},{"word":"reach","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8339166641235352},{"word":"is","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8781015872955322},{"word":"not","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8907282948493958},{"word":"available","start":4.08,"end":4.58,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8145148158073425},{"word":"at","start":4.96,"end":5.2,"confidence":0.99902344,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.3751240372657776},{"word":"the","start":5.2,"end":5.3599997,"confidence":0.5136719,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3682999610900879},{"word":"tone","start":5.3599997,"end":5.8399997,"confidence":0.95703125,"punctuated_word":"tone,","sentiment":"neutral","sentiment_score":-0.3159642219543457},{"word":"please","start":5.8399997,"end":6.16,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.338387131690979},{"word":"record","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.3604820370674134},{"word":"your","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.30973806977272034},{"word":"message","start":6.64,"end":7.14,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2901257872581482},{"word":"when","start":7.44,"end":7.68,"confidence":0.9921875,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.16990970075130463},{"word":"you","start":7.68,"end":7.8399997,"confidence":0.9970703,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.20261958241462708},{"word":"have","start":7.8399997,"end":8.0,"confidence":0.9716797,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.15839804708957672},{"word":"finished","start":8.0,"end":8.48,"confidence":0.9980469,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.16564129292964935},{"word":"recording","start":8.48,"end":8.855938,"confidence":0.75097656,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.14507053792476654}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.7439271608988444},{"text":"The person you're trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8401703503396776},{"text":"At the tone, please record your message.","start":4.96,"end":7.14,"sentiment":"negative","sentiment_score":-0.336874463728496},{"text":"When you have finished recording","start":7.44,"end":8.855938,"sentiment":"neutral","sentiment_score":-0.16832783222198486}],"sentiment":"negative","sentiment_score":-0.5638835750244282,"num_words":27,"start":0.24,"end":8.855938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.24,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.7439271608988444},{"text":"The person you're trying to reach is not available.","start":2.1599998,"end":4.58,"sentiment":"negative","sentiment_score":-0.8401703503396776},{"text":"At the tone, please record your message.","start":4.96,"end":7.14,"sentiment":"negative","sentiment_score":-0.336874463728496},{"text":"When you have finished recording","start":7.44,"end":8.855938,"sentiment":"neutral","sentiment_score":-0.16832783222198486}],"sentiment":"negative","sentiment_score":-0.5638835750244282,"channel":1,"num_words":27,"start":0.24,"end":8.855938}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":15,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.850358}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you're trying to reach is not available.","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.8014896512031555},{"text":"At the tone, please record your message. When you have finished recording","start_word":15,"end_word":26,"sentiment":"neutral","sentiment_score":-0.2811470627784729}],"average":{"sentiment":"negative","sentiment_score":-0.5872309067670036}}}}