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I know that one too well myself. Just quickly grab the phone before you jump in and get caught. No. That's okay. It's really honestly just a quick one. I wanted to just quickly ask I mean, before I jump into it, I do need to let you know our call is recorded, and if I could get you confirmed security, just full name, date of birth, and address. This time of night, I would do. Perfect. Thank you, darling. So I was just wanting to quickly touch base. A, there's an outstanding DocuSign that or, like, the documents that Dana went through with you last week. But outside of that, it's obviously the new financial year, you know, the the financial year's ended. We're we're we're sort of couple weeks in. And I noticed that last financial year, you made contributions personally into your superannuation fund. And I wanted to know whether we were looking to claim those contributions so that way we could reduce our tax down that little bit. Perfect. I can do that for you. I can submit that notice of intent to claim on your behalf. So that way, you don't have to think about it. I can submit it, and then in about a week's time, I can send I could email you the receipt, and all you need to do is take that to your account when you meet with them or when you do your tax return personally. Yes. No. I saw that. I just I always like double checking, not just assuming. And I figured I'd just quick phone call, touch base, and just claim that for you. So two thousand 7 100 is what you contribute what you contributed over the year. I'll submit the notes of intent to claim for the full amount. And once that's been processed with Hub twenty four, I'll get the team to email the receipt to you. Okay? Alright. You go jump in the shower, and have a good night, darling. Bye. 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Larissa from Oakview Financial. How are you going? That's good. I was just giving you a quick call.\n\nJust wanting to touch base if you had a couple minutes. I know that one too well myself. Just quickly grab the phone before you jump in and get caught. No. That's okay.\n\nIt's really honestly just a quick one. I wanted to just quickly ask I mean, before I jump into it, I do need to let you know our call is recorded, and if I could get you confirmed security, just full name, date of birth, and address. This time of night, I would do. Perfect. Thank you, darling.\n\nSo I was just wanting to quickly touch base. A, there's an outstanding DocuSign that or, like, the documents that Dana went through with you last week. But outside of that, it's obviously the new financial year, you know, the the financial year's ended. We're we're we're sort of couple weeks in. And I noticed that last financial year, you made contributions personally into your superannuation fund.\n\nAnd I wanted to know whether we were looking to claim those contributions so that way we could reduce our tax down that little bit. Perfect. I can do that for you. I can submit that notice of intent to claim on your behalf. So that way, you don't have to think about it.\n\nI can submit it, and then in about a week's time, I can send I could email you the receipt, and all you need to do is take that to your account when you meet with them or when you do your tax return personally. Yes. No. I saw that. I just I always like double checking, not just assuming.\n\nAnd I figured I'd just quick phone call, touch base, and just claim that for you. So two thousand 7 100 is what you contribute what you contributed over the year. I'll submit the notes of intent to claim for the full amount. And once that's been processed with Hub twenty four, I'll get the team to email the receipt to you. 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Larissa\n\nChannel 1: Hello?\n\nChannel 0: from Oakview Financial. How are you going? That's good. I was just giving you a quick call. Just wanting to touch base if you had a couple minutes.\n\nChannel 1: Yeah. I got it's just about to jump in the shower.\n\nChannel 0: I know that one too well myself. Just quickly grab the phone before you jump in and get caught.\n\nChannel 1: Yeah. But I wasn't gonna answer it because I was like, I don't know who this is gonna be.\n\nChannel 0: No. That's okay. It's really honestly just a quick one. I wanted to just quickly ask I mean, before I jump into it, I do need to let you know our call is recorded, and if I could get you confirmed security, just full name, date of birth, and address.\n\nChannel 1: My name? I forget.\n\nChannel 0: This time of night, I would do.\n\nChannel 1: Oh, no. Colleen Marie Elson. Thirty Evelyn Road, Sheldon, sixteenth of a second seventy nine.\n\nChannel 0: Perfect. Thank you, darling. So I was just wanting to quickly touch base. A, there's an outstanding DocuSign that or, like, the documents that Dana went through with you\n\nChannel 1: Yes.\n\nChannel 0: last week.\n\nChannel 1: Yep. Yep.\n\nChannel 0: But outside of that, it's obviously the new financial year, you know, the the financial year's ended. We're we're we're sort of couple weeks in. And I noticed that last financial year, you made contributions personally into your superannuation fund.\n\nChannel 1: Yes.\n\nChannel 0: And I wanted to know whether we were looking to claim those contributions so that way we could reduce our tax down that little bit.\n\nChannel 1: Yes. Yes. I I usually do. Yes.\n\nChannel 0: Perfect. I can do that for you. I can submit that notice of intent to claim on your behalf.\n\nChannel 1: Yep.\n\nChannel 0: So that\n\nChannel 1: Cool.\n\nChannel 0: way, you don't have to think about it. I can submit it, and then in about a week's time, I can send I could email you the receipt, and all you need to\n\nChannel 1: Yep.\n\nChannel 0: do is take that to your account when you meet with them or when\n\nChannel 1: Yep.\n\nChannel 0: you do your tax return personally.\n\nChannel 1: Yep. Yep. Yeah. Because I always, yeah, always have done put extra in. $100 a\n\nChannel 0: Yes. No. I saw that. I just I always like double\n\nChannel 1: fortnight.\n\nChannel 0: checking, not just assuming. And\n\nChannel 1: Yep.\n\nChannel 0: I figured I'd just quick phone call, touch base, and just\n\nChannel 1: Yep.\n\nChannel 0: claim that for you. So two\n\nChannel 1: Yes.\n\nChannel 0: thousand 7\n\nChannel 1: Mhmm.\n\nChannel 0: 100 is what you contribute what you contributed over the year. I'll submit the notes of intent to claim for the full amount. And\n\nChannel 1: Yep.\n\nChannel 0: once that's been processed with Hub twenty four, I'll get the team to email the receipt to you. Okay?\n\nChannel 1: Awesome.\n\nChannel 0: Alright. You go jump in the shower, and have a good night, darling.\n\nChannel 1: Okay. Thank you. Bye bye.\n\nChannel 0: Bye.\n\nChannel 1: Alright.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi, Colleen.","start":2.96,"end":4.1,"sentiment":"neutral","sentiment_score":0.14287155121564865},{"text":"Larissa","start":4.3199997,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.11803872883319856}],"sentiment":"neutral","sentiment_score":0.13459394375483194,"channel":0,"num_words":3,"start":2.96,"end":4.7999997},{"sentences":[{"text":"Hello?","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.10369279980659483}],"sentiment":"neutral","sentiment_score":0.10369279980659483,"channel":1,"num_words":1,"start":4.7999997,"end":5.2999997},{"sentences":[{"text":"from Oakview Financial.","start":4.7999997,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.1539198358853658},{"text":"How are you going?","start":5.8399997,"end":6.66,"sentiment":"neutral","sentiment_score":0.2517567276954651},{"text":"That's good.","start":8.96,"end":9.679999,"sentiment":"positive","sentiment_score":0.701162725687027},{"text":"I was just giving you a quick call.","start":9.679999,"end":11.679999,"sentiment":"neutral","sentiment_score":0.28810957446694374},{"text":"Just wanting to touch base if you had a couple minutes.","start":11.679999,"end":14.0199995,"sentiment":"neutral","sentiment_score":0.15071109208193692}],"sentiment":"neutral","sentiment_score":0.2440646599446024,"channel":0,"num_words":28,"start":4.7999997,"end":14.0199995},{"sentences":[{"text":"Yeah.","start":14.905,"end":15.405,"sentiment":"neutral","sentiment_score":0.02973953448235989},{"text":"I got it's just about to jump in the shower.","start":15.625,"end":18.125,"sentiment":"neutral","sentiment_score":-0.024407102167606352}],"sentiment":"neutral","sentiment_score":-0.01948468065397306,"channel":1,"num_words":11,"start":14.905,"end":18.125},{"sentences":[{"text":"I know that one too well 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agent from Hello? Oakview Financial calls the customer, Larissa, to discuss an outstanding DocuSign document. Larissa explains that she wants to reduce her tax bill and the agent confirms that she can submit a notice of intent to claim and email Larissa the receipt once it's processed. The agent also reminds Larissa to take the document to her account and to do so before a certain time."},"intents":{"segments":[{"text":"I can submit it, and then in about a week's time, I can send I could email you the receipt, and all you need to Yep.","start_word":295,"end_word":320,"intents":[{"intent":"Submit and email receipt","confidence_score":0.026510352}]}]},"sentiments":{"segments":[{"text":"Hi, Colleen. Larissa from Hello? Oakview Financial. How are you going?","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.1688750982284546},{"text":"That's good.","start_word":11,"end_word":12,"sentiment":"positive","sentiment_score":0.7060123085975647},{"text":"I was just giving you a quick call. Just wanting to touch base if you had a couple minutes. Yeah. I got it's just about to jump in the shower. I know that one too well myself. Just quickly grab the phone before you jump in and get caught. Yeah. But I wasn't gonna answer it because I was like, I don't know who this is gonna be. No. That's okay. It's really honestly just a quick one. I wanted to just quickly ask I mean, before I jump into it, I do need to let you know our call is recorded, and if I could get you confirmed security, just full name, date of birth, and address. My name? I forget. This time of night, I would do. Oh, no. Colleen Marie Elson. Thirty Evelyn Road, Sheldon, sixteenth of a second seventy nine.","start_word":13,"end_word":156,"sentiment":"neutral","sentiment_score":-0.006658588070422411},{"text":"Perfect. Thank you, darling.","start_word":157,"end_word":160,"sentiment":"positive","sentiment_score":0.6434115171432495},{"text":"So I was just wanting to quickly touch base. A, there's an outstanding DocuSign that or, like, the documents that Dana went through with you Yes. last week. Yep. Yep. But outside of that, it's obviously the new financial year, you know, the the financial year's ended. We're we're we're sort of couple weeks in. And I noticed that last financial year, you made contributions personally into your superannuation fund. Yes. And I wanted to know whether we were looking to claim those contributions so that way we could reduce our tax down that little bit. Yes. Yes.","start_word":161,"end_word":258,"sentiment":"neutral","sentiment_score":0.050207591615617275},{"text":"I I usually do. Yes. Perfect. I can do that for you. I can submit that notice of intent to claim on your behalf. Yep. So that Cool. way, you don't have to think about it.","start_word":259,"end_word":294,"sentiment":"positive","sentiment_score":0.4772716462612152},{"text":"I can submit it, and then in about a week's time, I can send I could email you the receipt, and all you need to Yep. do is take that to your account when you meet with them or when Yep. you do your tax return personally. Yep. Yep. Yeah. Because I always, yeah, always have done put extra in. $100 a Yes. No. I saw that. I just I always like double fortnight. checking, not just assuming. And Yep. I figured I'd just quick phone call, touch base, and just Yep. claim that for you. So two Yes. thousand 7 Mhmm. 100 is what you contribute what you contributed over the year. I'll submit the notes of intent to claim for the full amount. And Yep. once that's been processed with Hub twenty four, I'll get the team to email the receipt to you. Okay?","start_word":295,"end_word":440,"sentiment":"neutral","sentiment_score":0.1584686040878296},{"text":"Awesome. Alright. You go jump in the shower, and have a good night, darling. Okay. Thank you.","start_word":441,"end_word":457,"sentiment":"positive","sentiment_score":0.6525057554244995},{"text":"Bye bye. Bye. Alright. Bye.","start_word":458,"end_word":462,"sentiment":"neutral","sentiment_score":0.1171896681189537}],"average":{"sentiment":"neutral","sentiment_score":0.1353985792148613}}}}