{"metadata":{"transaction_key":"deprecated","request_id":"019fd57e-67c6-7240-960b-0f34174fa570","sha256":"5f873473d18b89b367391d9189342da7f54b5bd9c48b8c5acbf6c3f6fbeb0c3e","created":"2026-08-06T05:14:20.189Z","duration":51.983936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":153,"output_tokens":72},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":164,"output_tokens":164},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":164,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi. Good afternoon. Raja, good this is Mary calling from Vigilance AI. I hope you're doing well. We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the August 18. Would you be available? I see. Yeah. But nothing to worry because this is just a free pilot with no commitment. So our goal is just only simply demonstrate the value.","confidence":0.9970703,"words":[{"word":"yes","start":3.9199998,"end":4.24,"confidence":0.99658203,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.18811751902103424},{"word":"hi","start":4.24,"end":4.56,"confidence":1.0,"punctuated_word":"Hi.","sentiment":"positive","sentiment_score":0.3729014694690704},{"word":"good","start":4.56,"end":4.96,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.4953126311302185},{"word":"afternoon","start":4.96,"end":5.46,"confidence":0.9951172,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.4558174014091492},{"word":"raja","start":6.48,"end":6.8799996,"confidence":0.8211263,"punctuated_word":"Raja,","sentiment":"positive","sentiment_score":0.5070012807846069},{"word":"good","start":6.8799996,"end":7.04,"confidence":0.47485352,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.707730770111084},{"word":"this","start":7.12,"end":7.3599997,"confidence":0.99316406,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.6637971997261047},{"word":"is","start":7.3599997,"end":7.52,"confidence":0.9921875,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.5392014980316162},{"word":"mary","start":7.52,"end":8.0,"confidence":0.9941406,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.5167824625968933},{"word":"calling","start":8.0,"end":8.32,"confidence":0.99316406,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.4781417548656464},{"word":"from","start":8.32,"end":8.82,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.5120000839233398},{"word":"vigilance","start":8.88,"end":9.38,"confidence":0.9592285,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.4545905590057373},{"word":"ai","start":9.5199995,"end":9.84,"confidence":0.8647461,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.4261247515678406},{"word":"i","start":9.84,"end":9.92,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6597835421562195},{"word":"hope","start":9.92,"end":10.16,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.722303569316864},{"word":"you're","start":10.16,"end":10.4,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.674830436706543},{"word":"doing","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.6133480668067932},{"word":"well","start":10.639999,"end":11.139999,"confidence":0.99902344,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5574849843978882},{"word":"we","start":12.48,"end":12.719999,"confidence":0.99316406,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.1607230305671692},{"word":"are","start":12.719999,"end":13.12,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.13990190625190735},{"word":"a","start":13.12,"end":13.44,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1790180653333664},{"word":"cybersecurity","start":13.44,"end":13.94,"confidence":0.8574219,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.18760919570922852},{"word":"company","start":14.719999,"end":15.219999,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.14679023623466492},{"word":"that","start":15.924999,"end":16.005,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.12063798308372498},{"word":"runs","start":16.005,"end":16.404999,"confidence":1.0,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.1931052207946777},{"word":"an","start":16.404999,"end":16.725,"confidence":0.9921875,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.23139803111553192},{"word":"ai","start":16.725,"end":17.125,"confidence":0.99609375,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.2317001074552536},{"word":"powered","start":17.125,"end":17.445,"confidence":0.9970703,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.25785595178604126},{"word":"mdr","start":17.445,"end":17.945,"confidence":0.9177246,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":0.25304174423217773},{"word":"platform","start":18.005,"end":18.505,"confidence":0.7878418,"punctuated_word":"platform,","sentiment":"neutral","sentiment_score":0.20412571728229523},{"word":"which","start":19.125,"end":19.525,"confidence":0.99902344,"punctuated_word":"which","sentiment":"neutral","sentiment_score":0.1399872750043869},{"word":"investigate","start":19.525,"end":20.025,"confidence":0.82666016,"punctuated_word":"investigate","sentiment":"neutral","sentiment_score":0.1550556719303131},{"word":"and","start":20.324999,"end":20.805,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.118622325360775},{"word":"responds","start":20.805,"end":21.305,"confidence":0.84228516,"punctuated_word":"responds","sentiment":"neutral","sentiment_score":0.12267604470252992},{"word":"to","start":21.525,"end":22.025,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.19888855516910553},{"word":"security","start":22.404999,"end":22.904999,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.137021005153656},{"word":"events","start":23.045,"end":23.525,"confidence":0.95703125,"punctuated_word":"events","sentiment":"neutral","sentiment_score":0.16969743371009827},{"word":"24","start":23.525,"end":24.085,"confidence":0.93530273,"punctuated_word":"24","sentiment":"neutral","sentiment_score":0.207712784409523},{"word":"by","start":24.085,"end":24.325,"confidence":0.9951172,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.1931006461381912},{"word":"seven","start":24.325,"end":24.645,"confidence":1.0,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.20450370013713837},{"word":"while","start":24.645,"end":24.884998,"confidence":0.91845703,"punctuated_word":"while","sentiment":"neutral","sentiment_score":0.15508726239204407},{"word":"having","start":24.884998,"end":25.204998,"confidence":1.0,"punctuated_word":"having","sentiment":"neutral","sentiment_score":0.156259685754776},{"word":"human","start":25.204998,"end":25.525,"confidence":0.97265625,"punctuated_word":"human","sentiment":"neutral","sentiment_score":0.20666910707950592},{"word":"in","start":25.525,"end":25.685,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.18036790192127228},{"word":"the","start":25.685,"end":25.845,"confidence":0.9951172,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.20482991635799408},{"word":"loop","start":25.845,"end":26.345,"confidence":1.0,"punctuated_word":"loop.","sentiment":"neutral","sentiment_score":0.2124086320400238},{"word":"we're","start":26.724998,"end":27.125,"confidence":0.86279297,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.1535237729549408},{"word":"trying","start":27.125,"end":27.525,"confidence":0.99902344,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.17854398488998413},{"word":"to","start":27.525,"end":28.025,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18207630515098572},{"word":"get","start":28.244999,"end":28.485,"confidence":0.99316406,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.1462704986333847},{"word":"in","start":28.485,"end":28.645,"confidence":0.9970703,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.17617210745811462},{"word":"touch","start":28.645,"end":29.125,"confidence":0.99902344,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.17942743003368378},{"word":"because","start":29.125,"end":29.605,"confidence":0.8105469,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.2263849675655365},{"word":"our","start":29.605,"end":29.845,"confidence":0.9980469,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2970812916755676},{"word":"cto","start":29.845,"end":30.324999,"confidence":0.9980469,"punctuated_word":"CTO","sentiment":"positive","sentiment_score":0.3620532155036926},{"word":"would","start":30.324999,"end":30.485,"confidence":0.99609375,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.31795579195022583},{"word":"love","start":30.485,"end":30.724998,"confidence":0.9951172,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.4072690010070801},{"word":"to","start":30.724998,"end":31.14,"confidence":0.97265625,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.36401817202568054},{"word":"schedule","start":31.22,"end":31.539999,"confidence":0.99902344,"punctuated_word":"schedule","sentiment":"positive","sentiment_score":0.36858800053596497},{"word":"a","start":31.539999,"end":31.619999,"confidence":1.0,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.40290677547454834},{"word":"quick","start":31.619999,"end":31.859999,"confidence":1.0,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.4585236608982086},{"word":"demo","start":31.859999,"end":32.36,"confidence":0.80737305,"punctuated_word":"demo.","sentiment":"positive","sentiment_score":0.3651731312274933},{"word":"and","start":32.899998,"end":33.059998,"confidence":0.99902344,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.0875861644744873},{"word":"we're","start":33.059998,"end":33.3,"confidence":0.97021484,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":0.08545956015586853},{"word":"just","start":33.3,"end":33.54,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.11224330961704254},{"word":"checking","start":33.54,"end":33.86,"confidence":1.0,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.09852229803800584},{"word":"and","start":33.86,"end":33.94,"confidence":0.9526367,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.07770024985074997},{"word":"hoping","start":33.94,"end":34.26,"confidence":1.0,"punctuated_word":"hoping","sentiment":"neutral","sentiment_score":0.09126421809196472},{"word":"you","start":34.26,"end":34.42,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.08273202180862427},{"word":"do","start":34.42,"end":34.579998,"confidence":0.99902344,"punctuated_word":"do","sentiment":"neutral","sentiment_score":0.07775772362947464},{"word":"have","start":34.579998,"end":34.82,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.08582410216331482},{"word":"an","start":34.82,"end":35.059998,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.08231420814990997},{"word":"open","start":35.059998,"end":35.379997,"confidence":1.0,"punctuated_word":"open","sentiment":"neutral","sentiment_score":0.07703829556703568},{"word":"schedule","start":35.379997,"end":35.879997,"confidence":0.90478516,"punctuated_word":"schedule,","sentiment":"neutral","sentiment_score":0.08378808200359344},{"word":"let's","start":36.02,"end":36.26,"confidence":1.0,"punctuated_word":"let's","sentiment":"neutral","sentiment_score":0.0722840428352356},{"word":"say","start":36.26,"end":36.5,"confidence":0.9628906,"punctuated_word":"say,","sentiment":"neutral","sentiment_score":0.07350993901491165},{"word":"on","start":36.5,"end":36.66,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.07925710827112198},{"word":"the","start":36.66,"end":36.82,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.06816332042217255},{"word":"august","start":36.82,"end":37.55,"confidence":0.9644368,"punctuated_word":"August","sentiment":"neutral","sentiment_score":0.09205770492553712},{"word":"18","start":37.55,"end":38.28,"confidence":0.9644368,"punctuated_word":"18.","sentiment":"neutral","sentiment_score":0.07515351474285126},{"word":"would","start":38.66,"end":38.82,"confidence":1.0,"punctuated_word":"Would","sentiment":"neutral","sentiment_score":-0.2559768855571747},{"word":"you","start":38.82,"end":38.98,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.312421053647995},{"word":"be","start":38.98,"end":39.14,"confidence":1.0,"punctuated_word":"be","sentiment":"neutral","sentiment_score":-0.2074460536241531},{"word":"available","start":39.14,"end":39.64,"confidence":0.9980469,"punctuated_word":"available?","sentiment":"neutral","sentiment_score":-0.19389291107654572},{"word":"i","start":42.928875,"end":43.168873,"confidence":0.75390625,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1195959523320198},{"word":"see","start":43.168873,"end":43.668873,"confidence":0.9995117,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.08526860922574997},{"word":"yeah","start":43.808872,"end":44.128872,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.016473129391670227},{"word":"but","start":44.128872,"end":44.28887,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.025494329631328583},{"word":"nothing","start":44.28887,"end":44.608875,"confidence":0.91748047,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":0.03268743306398392},{"word":"to","start":44.608875,"end":44.768875,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.03849685192108154},{"word":"worry","start":44.768875,"end":45.088875,"confidence":1.0,"punctuated_word":"worry","sentiment":"neutral","sentiment_score":0.03285026550292969},{"word":"because","start":45.088875,"end":45.408875,"confidence":0.6748047,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.06117401272058487},{"word":"this","start":45.408875,"end":45.648872,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.09000454843044281},{"word":"is","start":45.648872,"end":45.728874,"confidence":0.9838867,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.07322043180465698},{"word":"just","start":45.728874,"end":46.048874,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.09551644325256348},{"word":"a","start":46.048874,"end":46.28887,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.1383301019668579},{"word":"free","start":46.28887,"end":46.60887,"confidence":0.9394531,"punctuated_word":"free","sentiment":"neutral","sentiment_score":0.1747996062040329},{"word":"pilot","start":46.60887,"end":46.928875,"confidence":0.99902344,"punctuated_word":"pilot","sentiment":"neutral","sentiment_score":0.22614195942878723},{"word":"with","start":46.928875,"end":47.168873,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.049807630479335785},{"word":"no","start":47.168873,"end":47.408875,"confidence":1.0,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.043853580951690674},{"word":"commitment","start":47.408875,"end":47.888874,"confidence":0.76904297,"punctuated_word":"commitment.","sentiment":"neutral","sentiment_score":-0.02428746595978737},{"word":"so","start":47.888874,"end":48.048874,"confidence":1.0,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.11044634878635406},{"word":"our","start":48.048874,"end":48.208874,"confidence":0.99902344,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.20624496042728424},{"word":"goal","start":48.208874,"end":48.448875,"confidence":0.99609375,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.29450541734695435},{"word":"is","start":48.448875,"end":48.60887,"confidence":0.99316406,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.2628721296787262},{"word":"just","start":48.60887,"end":48.848873,"confidence":0.93408203,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1862579584121704},{"word":"only","start":48.848873,"end":49.168873,"confidence":0.9941406,"punctuated_word":"only","sentiment":"neutral","sentiment_score":0.21778376400470736},{"word":"simply","start":49.168873,"end":49.668873,"confidence":0.98828125,"punctuated_word":"simply","sentiment":"neutral","sentiment_score":0.22732816636562347},{"word":"demonstrate","start":50.208874,"end":50.688873,"confidence":0.9951172,"punctuated_word":"demonstrate","sentiment":"neutral","sentiment_score":0.29760080575942993},{"word":"the","start":50.688873,"end":50.848873,"confidence":0.9658203,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.21600772440433505},{"word":"value","start":50.848873,"end":51.348873,"confidence":0.9785156,"punctuated_word":"value.","sentiment":"neutral","sentiment_score":0.18746325373649597}],"paragraphs":{"transcript":"\nYes. Hi. Good afternoon. Raja, good this is Mary calling from Vigilance AI. I hope you're doing well.\n\nWe are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the August 18. Would you be available? I see.\n\nYeah. But nothing to worry because this is just a free pilot with no commitment. So our goal is just only simply demonstrate the value.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.18811751902103424},{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"positive","sentiment_score":0.3729014694690704},{"text":"Good afternoon.","start":4.56,"end":5.46,"sentiment":"positive","sentiment_score":0.47556501626968384},{"text":"Raja, good this is Mary calling from Vigilance AI.","start":6.48,"end":9.84,"sentiment":"positive","sentiment_score":0.5339300400680966},{"text":"I hope you're doing well.","start":9.84,"end":11.139999,"sentiment":"positive","sentiment_score":0.6455501198768616}],"sentiment":"positive","sentiment_score":0.5302927767237028,"num_words":18,"start":3.9199998,"end":11.139999},{"sentences":[{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start":12.48,"end":26.345,"sentiment":"neutral","sentiment_score":0.18102839775383472},{"text":"We're trying to get in touch because our CTO would love to schedule a quick demo.","start":26.724998,"end":32.36,"sentiment":"neutral","sentiment_score":0.28662300668656826},{"text":"And we're just checking and hoping you do have an open schedule, let's say, on the August 18.","start":32.899998,"end":38.28,"sentiment":"neutral","sentiment_score":0.08348088132010566},{"text":"Would you be available?","start":38.66,"end":39.64,"sentiment":"neutral","sentiment_score":-0.24243422597646713},{"text":"I see.","start":42.928875,"end":43.668873,"sentiment":"neutral","sentiment_score":-0.10243228077888489}],"sentiment":"neutral","sentiment_score":0.14680614179986365,"num_words":68,"start":12.48,"end":43.668873},{"sentences":[{"text":"Yeah.","start":43.808872,"end":44.128872,"sentiment":"neutral","sentiment_score":-0.016473129391670227},{"text":"But nothing to worry because this is just a free pilot with no commitment.","start":44.128872,"end":47.888874,"sentiment":"neutral","sentiment_score":0.07557783781417779},{"text":"So our goal is just only simply demonstrate the value.","start":47.888874,"end":51.348873,"sentiment":"neutral","sentiment_score":0.2206510528922081}],"sentiment":"neutral","sentiment_score":0.12992508515715598,"num_words":25,"start":43.808872,"end":51.348873}]}}]},{"alternatives":[{"transcript":"Pleasure speaking. Okay. No. Not interested. Not interested. See, we do.","confidence":0.9707031,"words":[{"word":"pleasure","start":1.68,"end":1.92,"confidence":0.98999023,"punctuated_word":"Pleasure","sentiment":"neutral","sentiment_score":0.174434095621109},{"word":"speaking","start":1.92,"end":2.42,"confidence":0.9819336,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.1730905324220657},{"word":"okay","start":19.195,"end":19.695,"confidence":0.98168945,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.13019955158233645},{"word":"no","start":38.55,"end":38.71,"confidence":0.7558594,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.18724685907363892},{"word":"not","start":38.71,"end":38.95,"confidence":0.95166016,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.3964184522628784},{"word":"interested","start":38.95,"end":39.45,"confidence":0.9980469,"punctuated_word":"interested.","sentiment":"neutral","sentiment_score":-0.31616365909576416},{"word":"not","start":40.55,"end":40.87,"confidence":0.9301758,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.3426326513290405},{"word":"interested","start":40.87,"end":41.37,"confidence":0.9995117,"punctuated_word":"interested.","sentiment":"neutral","sentiment_score":-0.26273947954177856},{"word":"see","start":50.118935,"end":50.27894,"confidence":0.5864258,"punctuated_word":"See,","sentiment":"neutral","sentiment_score":0.22068962454795835},{"word":"we","start":50.27894,"end":50.518936,"confidence":0.9707031,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.4000166058540344},{"word":"do","start":50.518936,"end":51.018936,"confidence":0.85302734,"punctuated_word":"do.","sentiment":"positive","sentiment_score":0.3478337228298187}],"paragraphs":{"transcript":"\nPleasure speaking. Okay. No. Not interested. Not interested.\n\nSee, we do.","paragraphs":[{"sentences":[{"text":"Pleasure speaking.","start":1.68,"end":2.42,"sentiment":"neutral","sentiment_score":0.17376231402158737},{"text":"Okay.","start":19.195,"end":19.695,"sentiment":"neutral","sentiment_score":0.13019955158233645},{"text":"No.","start":38.55,"end":38.71,"sentiment":"neutral","sentiment_score":-0.18724685907363892},{"text":"Not interested.","start":38.71,"end":39.45,"sentiment":"negative","sentiment_score":-0.3562910556793213},{"text":"Not interested.","start":40.55,"end":41.37,"sentiment":"neutral","sentiment_score":-0.30268606543540955}],"sentiment":"neutral","sentiment_score":-0.12843461520969868,"num_words":8,"start":1.68,"end":41.37},{"sentences":[{"text":"See, we do.","start":50.118935,"end":51.018936,"sentiment":"neutral","sentiment_score":0.3228466510772705}],"sentiment":"neutral","sentiment_score":0.3228466510772705,"num_words":3,"start":50.118935,"end":51.018936}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Pleasure speaking.\n\nChannel 0: Yes. Hi. Good afternoon. Raja, good this is Mary calling from Vigilance AI. I hope you're doing well.\n\nWe are a cybersecurity company that runs an AI powered MDR platform, which\n\nChannel 1: Okay.\n\nChannel 0: investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the August 18.\n\nChannel 1: No.\n\nChannel 0: Would\n\nChannel 1: Not\n\nChannel 0: you\n\nChannel 1: interested.\n\nChannel 0: be available?\n\nChannel 1: Not interested.\n\nChannel 0: I see. Yeah. But nothing to worry because this is just a free pilot with no commitment. So our goal is just only simply\n\nChannel 1: See,\n\nChannel 0: demonstrate\n\nChannel 1: we do.\n\nChannel 0: the value.","paragraphs":[{"sentences":[{"text":"Pleasure speaking.","start":1.68,"end":2.42,"sentiment":"neutral","sentiment_score":0.17376231402158737}],"sentiment":"neutral","sentiment_score":0.17376231402158737,"channel":1,"num_words":2,"start":1.68,"end":2.42},{"sentences":[{"text":"Yes.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.18811751902103424},{"text":"Hi.","start":4.24,"end":4.56,"sentiment":"positive","sentiment_score":0.3729014694690704},{"text":"Good afternoon.","start":4.56,"end":5.46,"sentiment":"positive","sentiment_score":0.47556501626968384},{"text":"Raja, good this is Mary calling from Vigilance AI.","start":6.48,"end":9.84,"sentiment":"positive","sentiment_score":0.5339300400680966},{"text":"I hope you're doing well.","start":9.84,"end":11.139999,"sentiment":"positive","sentiment_score":0.6455501198768616}],"sentiment":"positive","sentiment_score":0.5302927767237028,"channel":0,"num_words":18,"start":3.9199998,"end":11.139999},{"sentences":[{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which","start":12.48,"end":19.525,"sentiment":"neutral","sentiment_score":0.18814572806541735}],"sentiment":"neutral","sentiment_score":0.18814572806541735,"channel":0,"num_words":13,"start":12.48,"end":19.525},{"sentences":[{"text":"Okay.","start":19.195,"end":19.695,"sentiment":"neutral","sentiment_score":0.13019955158233645}],"sentiment":"neutral","sentiment_score":0.13019955158233645,"channel":1,"num_words":1,"start":19.195,"end":19.695},{"sentences":[{"text":"investigate and responds to security events 24 by seven while having human in the loop.","start":19.525,"end":26.345,"sentiment":"neutral","sentiment_score":0.17486004481712977},{"text":"We're trying to get in touch because our CTO would love to schedule a quick demo.","start":26.724998,"end":32.36,"sentiment":"neutral","sentiment_score":0.28662300668656826},{"text":"And we're just checking and hoping you do have an open schedule, let's say, on the August 18.","start":32.899998,"end":38.28,"sentiment":"neutral","sentiment_score":0.08348088132010566}],"sentiment":"neutral","sentiment_score":0.17778621720416204,"channel":0,"num_words":49,"start":19.525,"end":38.28},{"sentences":[{"text":"No.","start":38.55,"end":38.71,"sentiment":"neutral","sentiment_score":-0.18724685907363892}],"sentiment":"neutral","sentiment_score":-0.18724685907363892,"channel":1,"num_words":1,"start":38.55,"end":38.71},{"sentences":[{"text":"Would","start":38.66,"end":38.82,"sentiment":"neutral","sentiment_score":-0.2559768855571747}],"sentiment":"neutral","sentiment_score":-0.2559768855571747,"channel":0,"num_words":1,"start":38.66,"end":38.82},{"sentences":[{"text":"Not","start":38.71,"end":38.95,"sentiment":"negative","sentiment_score":-0.3964184522628784}],"sentiment":"negative","sentiment_score":-0.3964184522628784,"channel":1,"num_words":1,"start":38.71,"end":38.95},{"sentences":[{"text":"you","start":38.82,"end":38.98,"sentiment":"neutral","sentiment_score":-0.312421053647995}],"sentiment":"neutral","sentiment_score":-0.312421053647995,"channel":0,"num_words":1,"start":38.82,"end":38.98},{"sentences":[{"text":"interested.","start":38.95,"end":39.45,"sentiment":"neutral","sentiment_score":-0.31616365909576416}],"sentiment":"neutral","sentiment_score":-0.31616365909576416,"channel":1,"num_words":1,"start":38.95,"end":39.45},{"sentences":[{"text":"be available?","start":38.98,"end":39.64,"sentiment":"neutral","sentiment_score":-0.20066948235034943}],"sentiment":"neutral","sentiment_score":-0.20066948235034943,"channel":0,"num_words":2,"start":38.98,"end":39.64},{"sentences":[{"text":"Not interested.","start":40.55,"end":41.37,"sentiment":"neutral","sentiment_score":-0.30268606543540955}],"sentiment":"neutral","sentiment_score":-0.30268606543540955,"channel":1,"num_words":2,"start":40.55,"end":41.37},{"sentences":[{"text":"I see.","start":42.928875,"end":43.668873,"sentiment":"neutral","sentiment_score":-0.10243228077888489},{"text":"Yeah.","start":43.808872,"end":44.128872,"sentiment":"neutral","sentiment_score":-0.016473129391670227},{"text":"But nothing to worry because this is just a free pilot with no commitment.","start":44.128872,"end":47.888874,"sentiment":"neutral","sentiment_score":0.07557783781417779},{"text":"So our goal is just only simply","start":47.888874,"end":49.668873,"sentiment":"neutral","sentiment_score":0.21506267786026}],"sentiment":"neutral","sentiment_score":0.09759128264461954,"channel":0,"num_words":24,"start":42.928875,"end":49.668873},{"sentences":[{"text":"See,","start":50.118935,"end":50.27894,"sentiment":"neutral","sentiment_score":0.22068962454795835}],"sentiment":"neutral","sentiment_score":0.22068962454795835,"channel":1,"num_words":1,"start":50.118935,"end":50.27894},{"sentences":[{"text":"demonstrate","start":50.208874,"end":50.688873,"sentiment":"neutral","sentiment_score":0.29760080575942993}],"sentiment":"neutral","sentiment_score":0.29760080575942993,"channel":0,"num_words":1,"start":50.208874,"end":50.688873},{"sentences":[{"text":"we do.","start":50.27894,"end":51.018936,"sentiment":"positive","sentiment_score":0.3739251643419266}],"sentiment":"positive","sentiment_score":0.3739251643419266,"channel":1,"num_words":2,"start":50.27894,"end":51.018936},{"sentences":[{"text":"the value.","start":50.688873,"end":51.348873,"sentiment":"neutral","sentiment_score":0.2017354890704155}],"sentiment":"neutral","sentiment_score":0.2017354890704155,"channel":0,"num_words":2,"start":50.688873,"end":51.348873}]},"summary":{"result":"success","short":"Mary from Anisance AI is calling to schedule a demo for their cybersecurity company's AI-powered MDR platform. acting on the behalf of their CTO, Raja, they are trying to get in touch to schedule the demo for August 18. acting on the behalf of their CTO, they are only offering a free pilot with no commitment."},"intents":{"segments":[{"text":"We're trying to get in touch because our CTO would love to schedule a quick demo.","start_word":49,"end_word":64,"intents":[{"intent":"Schedule demo","confidence_score":0.40952098}]},{"text":"So our goal is just only simply See, demonstrate we do. the value.","start_word":109,"end_word":121,"intents":[{"intent":"Demonstrate value","confidence_score":0.56853914}]}]},"sentiments":{"segments":[{"text":"Pleasure speaking. Yes.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.17795975506305697},{"text":"Hi. Good afternoon. Raja, good this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":3,"end_word":19,"sentiment":"positive","sentiment_score":0.534900963306427},{"text":"We are a cybersecurity company that runs an AI powered MDR platform, which Okay. investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the August 18. No. Would Not you interested. be available? Not interested. I see. Yeah. But nothing to worry because this is just a free pilot with no commitment. So our goal is just only simply See, demonstrate we do. the value.","start_word":20,"end_word":121,"sentiment":"neutral","sentiment_score":0.12178924679756165}],"average":{"sentiment":"neutral","sentiment_score":0.19219905574147295}}}}