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hi. It's Mike Burns. How are you going? Jackie, I wanted to give you a call because, obviously, things didn't end terribly well a few weeks back. So I just wanted to really touch base because if nothing else, we're likely to bump into you around the Atterdale area, and I don't want that to be awkward.\n\nI can appreciate you were put in a difficult position between the seller and the buyer. And the sad thing is in all of that, we we would have bought the house, but we just we didn't have any any confirmation that the work had been done or or nothing. We had we had nothing. So we really had no nowhere to go with with that. Hence, we had to try and find a way out.\n\nSo that so that's what happened. But that again, the irony is that Yes. We're still keen to look at the house, and I can see it's still for sale. So I was wondering if there's a way forward here. Yeah.\n\nOf course. Absolutely. You've got my number. I'm free all morning. Just give me a bell when you are free.\n\nAlrighty. Thanks. 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It's Mike Burns. How are you going?\n\nChannel 1: What's the best day?\n\nChannel 0: Jackie, I wanted to give you a call because, obviously, things didn't end terribly well a few weeks back. So I just wanted to really touch base because if nothing else, we're likely to bump into you around the Atterdale area, and I don't want that to be awkward. I\n\nChannel 1: But\n\nChannel 0: can\n\nChannel 1: Yep.\n\nChannel 0: appreciate you were put in a difficult position between the seller and the buyer.\n\nChannel 1: Yep.\n\nChannel 0: And the sad thing is in all of that, we we would have bought the house, but we just we didn't have any any confirmation that the work had been done or or nothing. We had we had nothing. So\n\nChannel 1: Mhmm.\n\nChannel 0: we really had no nowhere to go with with that. Hence, we had to try and find a way out.\n\nChannel 1: Yep.\n\nChannel 0: So that so that's what happened. But that again, the irony is that Yes. 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The agent explains that they didn't receive any confirmation of work and the property is still for sale. The agent offers to call the customer back later in the day to discuss a possible solution."},"intents":{"segments":[{"text":"It's Mike Burns. How are you going? What's the best day?","start_word":3,"end_word":13,"intents":[{"intent":"Contact jay","confidence_score":0.000090649286}]},{"text":"And the sad thing is in all of that, we we would have bought the house, but we just we didn't have any any confirmation that the work had been done or or nothing. We had we had nothing. So Mhmm. we really had no nowhere to go with with that. Hence, we had to try and find a way out. Yep.","start_word":82,"end_word":143,"intents":[{"intent":"Discuss property purchase status","confidence_score":0.000011774175}]},{"text":"We're still keen to look at the house, and I can see it's still for sale. So I was wondering if there's a way forward here.","start_word":158,"end_word":183,"intents":[{"intent":"Consider house for sale","confidence_score":0.0037563813}]},{"text":"Mike, I'm just about to walk into a a meeting. Can I please just give you a callback a little bit later this morning? Yeah.","start_word":184,"end_word":208,"intents":[{"intent":"Schedule callback","confidence_score":0.37014213}]}]},"sentiments":{"segments":[{"text":"Speaking. Jackie, hi. It's Mike Burns.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.14505358040332794},{"text":"How are you going? What's the best day?","start_word":6,"end_word":13,"sentiment":"positive","sentiment_score":0.3735303282737732},{"text":"Jackie, I wanted to give you a call because, obviously, things didn't end terribly well a few weeks back. So I just wanted to really touch base because if nothing else, we're likely to bump into you around the Atterdale area, and I don't want that to be awkward. I But can Yep. appreciate you were put in a difficult position between the seller and the buyer. Yep. And the sad thing is in all of that, we we would have bought the house, but we just we didn't have any any confirmation that the work had been done or or nothing.","start_word":14,"end_word":115,"sentiment":"neutral","sentiment_score":-0.09477541595697404},{"text":"We had we had nothing.","start_word":116,"end_word":120,"sentiment":"negative","sentiment_score":-0.3686666488647461},{"text":"So Mhmm.","start_word":121,"end_word":122,"sentiment":"neutral","sentiment_score":-0.2880832850933075},{"text":"we really had no nowhere to go with with that.","start_word":123,"end_word":132,"sentiment":"negative","sentiment_score":-0.4374924600124359},{"text":"Hence, we had to try and find a way out. Yep. So that so that's what happened. But that again, the irony is that Yes. We're still keen to look at the house, and I can see it's still for sale. So I was wondering if there's a way forward here. Mike, I'm just about to walk into a a meeting. Can I please just give you a callback a little bit later this morning? Yeah. Of course. Absolutely. You've got my number. I'm free all morning. I do. Just give me a bell when you are free.","start_word":133,"end_word":230,"sentiment":"neutral","sentiment_score":0.05229604616761208},{"text":"I love it.","start_word":231,"end_word":233,"sentiment":"positive","sentiment_score":0.5320011377334595},{"text":"Alright. Okay.","start_word":234,"end_word":235,"sentiment":"neutral","sentiment_score":0.28700360655784607},{"text":"Perfect. Thanks Alrighty. very much. 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