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She informs him that Chris is in a meeting and will call back later. The call ends with the agent thanking Chris and saying goodbye."},"intents":{"segments":[{"text":"Chris Barclay, is it? Yes. Yeah.","start_word":19,"end_word":24,"intents":[{"intent":"Speak with chris barclay","confidence_score":0.06773826}]}]},"sentiments":{"segments":[{"text":"Welcome to Alldesk. This is Tara. How can I help you?","start_word":0,"end_word":10,"sentiment":"positive","sentiment_score":0.38955309987068176},{"text":"Yeah.","start_word":11,"end_word":11,"sentiment":"neutral","sentiment_score":0.24544186890125275},{"text":"Good morning.","start_word":12,"end_word":13,"sentiment":"positive","sentiment_score":0.3973523080348969},{"text":"May I speak with Chris? Chris Barclay, is it? Yes. Yeah. He's in a meeting right now. They've Mhmm. just gone in, so I Alright. would you Okay. with for an hour. If Yeah. you Okay. can I'll call back call back after. later.","start_word":14,"end_word":57,"sentiment":"neutral","sentiment_score":-0.018219010904431343},{"text":"Thank you.","start_word":58,"end_word":59,"sentiment":"positive","sentiment_score":0.4115695655345917},{"text":"Bye.","start_word":60,"end_word":60,"sentiment":"neutral","sentiment_score":0.2872055470943451},{"text":"Thank you.","start_word":61,"end_word":62,"sentiment":"positive","sentiment_score":0.4547520577907562}],"average":{"sentiment":"neutral","sentiment_score":0.10267034231447708}}}}