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This is Jamie from Cloud Solution IT. How are you doing today? Oh, sorry. From Cloud Solution IT.\n\nStuart, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. So, we are a managed service provider and Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the arrangement for my call today is same as before.\n\nWe're only hoping to arrange a quick control meeting with you simply just to introduce our company for your future reference. So, yeah, I was just wondering if you have any availability in the next few weeks. I see. Okay, Loris. So thank you so much for answering, and you have a good one.\n\nOkay? Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"Jamie from cloud solution I Oh, hi.","start":5.8399997,"end":24.82,"sentiment":"neutral","sentiment_score":0.06274775256003652},{"text":"This is Jamie from Cloud Solution IT.","start":24.82,"end":27.54,"sentiment":"neutral","sentiment_score":0.15894854920251028},{"text":"How are you doing today?","start":27.54,"end":28.76,"sentiment":"neutral","sentiment_score":0.1898968279361725},{"text":"Oh, sorry.","start":32.260002,"end":33.08,"sentiment":"neutral","sentiment_score":0.015141293872147799},{"text":"From Cloud Solution IT.","start":33.3,"end":35.239998,"sentiment":"neutral","sentiment_score":0.04228835040703416}],"sentiment":"neutral","sentiment_score":0.1080317696556449,"num_words":25,"start":5.8399997,"end":35.239998},{"sentences":[{"text":"Stuart, I hope you still remember the company because the last time I touched base with you was actually last year.","start":36.02,"end":42.165,"sentiment":"neutral","sentiment_score":0.037457657002267386},{"text":"And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services.","start":42.385,"end":51.684998,"sentiment":"neutral","sentiment_score":0.05886550001533968},{"text":"So, we are a managed service provider and Microsoft trusted partner.","start":52.320004,"end":56.5,"sentiment":"neutral","sentiment_score":0.09608979997309772},{"text":"We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more.","start":56.960003,"end":67.78,"sentiment":"neutral","sentiment_score":0.07576470465763756},{"text":"And, you know, the arrangement for my call today is same as before.","start":67.94501,"end":71.40501,"sentiment":"neutral","sentiment_score":0.01596147667330045}],"sentiment":"neutral","sentiment_score":0.056686666677705944,"num_words":96,"start":36.02,"end":71.40501},{"sentences":[{"text":"We're only hoping to arrange a quick control meeting with you simply just to introduce our company for your future reference.","start":71.785,"end":78.685005,"sentiment":"neutral","sentiment_score":0.042328545646298496},{"text":"So, yeah, I was just wondering if you have any availability in the next few weeks.","start":79.225006,"end":83.76,"sentiment":"neutral","sentiment_score":-0.1358655379153788},{"text":"I see.","start":105.325005,"end":105.805,"sentiment":"neutral","sentiment_score":-0.12600384280085564},{"text":"Okay, Loris.","start":105.805,"end":106.525,"sentiment":"neutral","sentiment_score":0.06578478962182999},{"text":"So thank you so much for answering, and you have a good one.","start":106.525,"end":109.165,"sentiment":"positive","sentiment_score":0.37868233827444225}],"sentiment":"neutral","sentiment_score":0.06513857672473898,"num_words":54,"start":71.785,"end":109.165},{"sentences":[{"text":"Okay?","start":109.165,"end":109.665,"sentiment":"neutral","sentiment_score":0.16756799817085266},{"text":"Okay.","start":111.245,"end":111.565,"sentiment":"neutral","sentiment_score":0.07504314184188843},{"text":"Bye bye.","start":111.565,"end":112.225006,"sentiment":"neutral","sentiment_score":0.05529170669615269}],"sentiment":"neutral","sentiment_score":0.08829863835126162,"num_words":4,"start":109.165,"end":112.225006}]}}]},{"alternatives":[{"transcript":"Hi. Record your name and reason for calling. I'll see if this person is available. Thanks, Jamie. Please stay on the line. Hello. It's John speaking. Cool. A great calling from who? Sorry? So, look, I'm between jobs at the moment, so I'm currently unemployed. So while I appreciate the opportunity, I'm I'm actually not with anybody. So, you know, I don't know how long it's gonna take me to find a job. So, yeah, thank you for reaching out. Appreciate that. But, yeah, I don't I don't think there's probably gonna be any value in in the short term anyway. Thank you for the call. 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Record your name and reason for calling. I'll see if this person is available. Thanks, Jamie. Please stay on the line.\n\nHello. It's John speaking. Cool. A great calling from who? Sorry?\n\nSo, look, I'm between jobs at the moment, so I'm currently unemployed. So while I appreciate the opportunity, I'm I'm actually not with anybody. So, you know, I don't know how long it's gonna take me to find a job. So, yeah, thank you for reaching out. Appreciate that.\n\nBut, yeah, I don't I don't think there's probably gonna be any value in in the short term anyway. Thank you for the call. 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Record your name and reason for calling. I'll see if this person is available.\n\nChannel 0: Jamie from cloud solution I\n\nChannel 1: Thanks, Jamie. Please stay on the line. Hello. It's John speaking.\n\nChannel 0: Oh, hi. This is Jamie from Cloud Solution IT. How are you doing today?\n\nChannel 1: Cool. A great calling from who? Sorry?\n\nChannel 0: Oh, sorry. From Cloud Solution IT. Stuart, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. So, we are a managed service provider and Microsoft trusted partner.\n\nWe also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the arrangement for my call today is same as before. We're only hoping to arrange a quick control meeting with you simply just to introduce our company for your future reference. So, yeah, I was just wondering if you have any availability in the next few weeks.\n\nChannel 1: So, look, I'm between jobs at the moment, so I'm currently unemployed. So while I appreciate the opportunity, I'm I'm actually not with anybody. So, you know, I don't know how long it's gonna take me to find a job. So, yeah, thank you for reaching out. Appreciate that.\n\nBut, yeah, I don't I don't think there's probably gonna be any value in in the short term anyway.\n\nChannel 0: I see. Okay, Loris. So thank you so much for answering, and you have a good one. Okay?\n\nChannel 1: Thank you for the call. Bye bye.\n\nChannel 0: Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.014496343210339546},{"text":"Record your name and reason for calling.","start":0.39999998,"end":2.48,"sentiment":"neutral","sentiment_score":0.011223520019224711},{"text":"I'll see if this person is available.","start":2.48,"end":4.26,"sentiment":"neutral","sentiment_score":0.0100177244416305}],"sentiment":"neutral","sentiment_score":0.010879003629088401,"channel":1,"num_words":15,"start":0.08,"end":4.26},{"sentences":[{"text":"Jamie from cloud solution I","start":5.8399997,"end":8.02,"sentiment":"neutral","sentiment_score":0.03542899712920189}],"sentiment":"neutral","sentiment_score":0.03542899712920189,"channel":0,"num_words":5,"start":5.8399997,"end":8.02},{"sentences":[{"text":"Thanks, Jamie.","start":13.5199995,"end":14.5,"sentiment":"neutral","sentiment_score":0.3117433935403824},{"text":"Please stay on the line.","start":14.925,"end":16.145,"sentiment":"neutral","sentiment_score":0.19168009459972382},{"text":"Hello.","start":20.925,"end":21.405,"sentiment":"neutral","sentiment_score":0.0536004900932312},{"text":"It's John speaking.","start":21.405,"end":22.305,"sentiment":"neutral","sentiment_score":0.040550585836172104}],"sentiment":"neutral","sentiment_score":0.1597399552437392,"channel":1,"num_words":11,"start":13.5199995,"end":22.305},{"sentences":[{"text":"Oh, hi.","start":24.34,"end":24.82,"sentiment":"neutral","sentiment_score":0.1310446411371231},{"text":"This is Jamie from Cloud Solution IT.","start":24.82,"end":27.54,"sentiment":"neutral","sentiment_score":0.15894854920251028},{"text":"How are you doing today?","start":27.54,"end":28.76,"sentiment":"neutral","sentiment_score":0.1898968279361725}],"sentiment":"neutral","sentiment_score":0.16601523331233434,"channel":0,"num_words":14,"start":24.34,"end":28.76},{"sentences":[{"text":"Cool.","start":29.965,"end":30.125,"sentiment":"positive","sentiment_score":0.3432050943374634},{"text":"A great calling from who?","start":30.125,"end":31.199999,"sentiment":"neutral","sentiment_score":0.3148209244012833},{"text":"Sorry?","start":31.199999,"end":31.699999,"sentiment":"neutral","sentiment_score":0.1564132273197174}],"sentiment":"neutral","sentiment_score":0.2962461348090853,"channel":1,"num_words":7,"start":29.965,"end":31.699999},{"sentences":[{"text":"Oh, sorry.","start":32.260002,"end":33.08,"sentiment":"neutral","sentiment_score":0.015141293872147799},{"text":"From Cloud Solution IT.","start":33.3,"end":35.239998,"sentiment":"neutral","sentiment_score":0.04228835040703416},{"text":"Stuart, I hope you still remember the company because the last time I touched base with you was actually last year.","start":36.02,"end":42.165,"sentiment":"neutral","sentiment_score":0.037457657002267386},{"text":"And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services.","start":42.385,"end":51.684998,"sentiment":"neutral","sentiment_score":0.05886550001533968},{"text":"So, we are a managed service provider and Microsoft trusted partner.","start":52.320004,"end":56.5,"sentiment":"neutral","sentiment_score":0.09608979997309772}],"sentiment":"neutral","sentiment_score":0.05592831191747929,"channel":0,"num_words":66,"start":32.260002,"end":56.5},{"sentences":[{"text":"We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more.","start":56.960003,"end":67.78,"sentiment":"neutral","sentiment_score":0.07576470465763756},{"text":"And, you know, the arrangement for my call today is same as before.","start":67.94501,"end":71.40501,"sentiment":"neutral","sentiment_score":0.01596147667330045},{"text":"We're only hoping to arrange a quick control meeting with you simply just to introduce our company for your future reference.","start":71.785,"end":78.685005,"sentiment":"neutral","sentiment_score":0.042328545646298496},{"text":"So, yeah, I was just wondering if you have any availability in the next few weeks.","start":79.225006,"end":83.76,"sentiment":"neutral","sentiment_score":-0.1358655379153788}],"sentiment":"neutral","sentiment_score":0.009111482956229823,"channel":0,"num_words":73,"start":56.960003,"end":83.76},{"sentences":[{"text":"So, look, I'm between jobs at the moment, so I'm currently unemployed.","start":84.3,"end":87.68,"sentiment":"neutral","sentiment_score":-0.27161476636926335},{"text":"So while I appreciate the opportunity, I'm I'm actually not with anybody.","start":88.46,"end":92.24,"sentiment":"neutral","sentiment_score":-0.2862822351356347},{"text":"So, you know, I don't know how long it's gonna take me to find a job.","start":93.74,"end":96.765,"sentiment":"neutral","sentiment_score":-0.3110879063606262},{"text":"So, yeah, thank you for reaching out.","start":96.765,"end":99.165,"sentiment":"neutral","sentiment_score":0.051407896514449804},{"text":"Appreciate that.","start":99.165,"end":100.225,"sentiment":"neutral","sentiment_score":0.07477185875177383}],"sentiment":"neutral","sentiment_score":-0.22781166381069592,"channel":1,"num_words":49,"start":84.3,"end":100.225},{"sentences":[{"text":"But, yeah, I don't I don't think there's probably gonna be any value in in the short term anyway.","start":100.765,"end":104.785,"sentiment":"negative","sentiment_score":-0.4904755855861463}],"sentiment":"negative","sentiment_score":-0.4904755855861463,"channel":1,"num_words":19,"start":100.765,"end":104.785},{"sentences":[{"text":"I see.","start":105.325005,"end":105.805,"sentiment":"neutral","sentiment_score":-0.12600384280085564},{"text":"Okay, Loris.","start":105.805,"end":106.525,"sentiment":"neutral","sentiment_score":0.06578478962182999},{"text":"So thank you so much for answering, and you have a good one.","start":106.525,"end":109.165,"sentiment":"positive","sentiment_score":0.37868233827444225},{"text":"Okay?","start":109.165,"end":109.665,"sentiment":"neutral","sentiment_score":0.16756799817085266}],"sentiment":"neutral","sentiment_score":0.27611112718780834,"channel":0,"num_words":18,"start":105.325005,"end":109.665},{"sentences":[{"text":"Thank you for the call.","start":109.67894,"end":110.63894,"sentiment":"neutral","sentiment_score":0.32172673344612124},{"text":"Bye bye.","start":110.63894,"end":111.29894,"sentiment":"neutral","sentiment_score":0.10966403037309647}],"sentiment":"neutral","sentiment_score":0.2611373897109713,"channel":1,"num_words":7,"start":109.67894,"end":111.29894},{"sentences":[{"text":"Okay.","start":111.245,"end":111.565,"sentiment":"neutral","sentiment_score":0.07504314184188843},{"text":"Bye bye.","start":111.565,"end":112.225006,"sentiment":"neutral","sentiment_score":0.05529170669615269}],"sentiment":"neutral","sentiment_score":0.061875518411397934,"channel":0,"num_words":3,"start":111.245,"end":112.225006}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT, named John, calls a customer named Jamie to introduce their company and offer their services for managed solutions, cybersecurity, and backup and recovery. John explains that they are a Microsoft trusted partner and would only like to schedule a quick control meeting to introduce themselves. John mentions that he is currently unemployed and unable to find a job, but appreciates the opportunity for the call."},"intents":{"segments":[{"text":"From Cloud Solution IT. Stuart, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services.","start_word":54,"end_word":106,"intents":[{"intent":"Arrange meeting","confidence_score":0.18884668}]},{"text":"So, we are a managed service provider and Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more.","start_word":107,"end_word":140,"intents":[{"intent":"Provide company services","confidence_score":0.0031862576}]},{"text":"So, yeah, I was just wondering if you have any availability in the next few weeks.","start_word":175,"end_word":190,"intents":[{"intent":"Determine availability","confidence_score":0.05509063}]},{"text":"So, look, I'm between jobs at the moment, so I'm currently unemployed. So while I appreciate the opportunity, I'm I'm actually not with anybody. So, you know, I don't know how long it's gonna take me to find a job.","start_word":191,"end_word":230,"intents":[{"intent":"Find a job","confidence_score":0.04921795}]}]},"sentiments":{"segments":[{"text":"Hi. Record your name and reason for calling. I'll see if this person is available. Jamie from cloud solution I Thanks, Jamie. Please stay on the line. Hello. It's John speaking. Oh, hi. This is Jamie from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":44,"sentiment":"neutral","sentiment_score":0.09721165150403976},{"text":"Cool.","start_word":45,"end_word":45,"sentiment":"positive","sentiment_score":0.3432050943374634},{"text":"A great calling from who? Sorry? Oh, sorry. From Cloud Solution IT. Stuart, I hope you still remember the company because the last time I touched base with you was actually last year. And during that time, I was trying to arrange a meeting with you together with our CTO, Baljeet, you know, just to introduce our company and our services. So, we are a managed service provider and Microsoft trusted partner. We also provide services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Office three six five, Power BI, Power Apps, and many more. And, you know, the arrangement for my call today is same as before. We're only hoping to arrange a quick control meeting with you simply just to introduce our company for your future reference. So, yeah, I was just wondering if you have any availability in the next few weeks. So, look, I'm between jobs at the moment, so I'm currently unemployed. So while I appreciate the opportunity, I'm I'm actually not with anybody. So, you know, I don't know how long it's gonna take me to find a job. So, yeah, thank you for reaching out. Appreciate that.","start_word":46,"end_word":239,"sentiment":"neutral","sentiment_score":-0.03853039816021919},{"text":"But, yeah, I don't I don't think there's probably gonna be any value in in the short term anyway.","start_word":240,"end_word":258,"sentiment":"negative","sentiment_score":-0.4943372011184693},{"text":"I see. Okay, Loris.","start_word":259,"end_word":262,"sentiment":"neutral","sentiment_score":0.001210339367389679},{"text":"So thank you so much for answering, and you have a good one.","start_word":263,"end_word":275,"sentiment":"positive","sentiment_score":0.37988340854644775},{"text":"Okay? Thank you for the call. Bye bye. Okay. Bye bye.","start_word":276,"end_word":286,"sentiment":"neutral","sentiment_score":0.16235493123531342}],"average":{"sentiment":"neutral","sentiment_score":-0.021139016791955748}}}}