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Hello? Is this speaking? Yes. It is.\n\nNo. Not a bad time, mate. But I guess if you're, I guess, breaking MSP or technology support services, I'm no longer an IT manager at Pitchback Group. I've gone out on my own business. So I am, mate.\n\nYes. I've kinda I've started my own business doing my doing my own thing in IT. Yes. Yep. Mhmm.\n\nYeah. That's alright. Yeah. Mate, I probably think I'm a bit too too small. It's it's literally just me in the business.\n\nSo yeah. Thanks thanks for your call anyway. I appreciate it. But yeah. I'm not interested at this stage.\n\nThank you. You too, mate. Thank you very much. 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Hello? Is this speaking?\n\nChannel 0: Oh, hi, Timothy?\n\nChannel 1: Yes. It is.\n\nChannel 0: It's Andrew from Vigilance AI. Have I caught you in a bad time?\n\nChannel 1: No. Not a bad time, mate. But I guess if you're, I guess, breaking MSP or technology support services, I'm no longer an IT manager at Pitchback Group. I've gone out on my own business. So\n\nChannel 0: Oh, I see. Are are you still in IT, though, in your current job?\n\nChannel 1: I am, mate. Yes. I've kinda I've started my own business doing my doing my own thing in IT. Yes.\n\nChannel 0: Oh, great. You know, Tim, I know you're still starting, but just wanted to let you know that Vigilance AI, it is our twenty four seven AI security analyst. We help\n\nChannel 1: Yep.\n\nChannel 0: team investigate every security alert in minutes and provide you with a full audit trail without adding egg count or replacing your existing staff.\n\nChannel 1: Mhmm.\n\nChannel 0: You know, if you're still starting, Tim, and if you're still looking for an MSP or SOC, we would like to show you a quick demo. Our CTO would like to show you what we can or see if we could help you and your new\n\nChannel 1: Yeah.\n\nChannel 0: team.\n\nChannel 1: That's alright. Yeah. Mate, I probably think I'm a bit too too small. It's it's literally just me in the business. So yeah.\n\nThanks thanks for your call anyway. I appreciate it. But yeah. I'm not interested at this stage. Thank you.\n\nChannel 0: Yeah. Well, understood, Tim. Well, you have a great day, mate. Thank\n\nChannel 1: You\n\nChannel 0: you.\n\nChannel 1: too, mate. Thank you very much. Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Speaking?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":-0.004535875748842955},{"text":"Hello?","start":3.36,"end":3.6799998,"sentiment":"neutral","sentiment_score":-0.004183359444141388},{"text":"Is this speaking?","start":3.6799998,"end":4.98,"sentiment":"neutral","sentiment_score":-0.004578017629683018}],"sentiment":"neutral","sentiment_score":-0.0044906576164066795,"channel":1,"num_words":5,"start":0.24,"end":4.98},{"sentences":[{"text":"Oh, hi, Timothy?","start":6.8799996,"end":8.74,"sentiment":"neutral","sentiment_score":0.003069233614951372}],"sentiment":"neutral","sentiment_score":0.003069233614951372,"channel":0,"num_words":3,"start":6.8799996,"end":8.74},{"sentences":[{"text":"Yes.","start":9.5199995,"end":9.679999,"sentiment":"neutral","sentiment_score":0.030657002702355385},{"text":"It 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The agent explains that they help Yep. teams investigate security alerts and provide audit logs without adding egg count or replacing existing staff. The agent suggests a demo and thanks Timothy for his call, but the customer declines and ends the call."},"intents":{"segments":[{"text":"It's Andrew from Vigilance AI. Have I caught you in a bad time? No. Not a bad time, mate. But I guess if you're, I guess, breaking MSP or technology support services, I'm no longer an IT manager at Pitchback Group. I've gone out on my own business. So Oh, I see.","start_word":11,"end_word":62,"intents":[{"intent":"Explain situation","confidence_score":0.008668809}]},{"text":"Are are you still in IT, though, in your current job?","start_word":63,"end_word":73,"intents":[{"intent":"Inquire about current job","confidence_score":0.02739597}]},{"text":"I'm not interested at this stage. Thank you.","start_word":233,"end_word":240,"intents":[{"intent":"Express disinterest","confidence_score":0.13222815}]},{"text":"Thank you very much. Bye. Bye bye.","start_word":257,"end_word":263,"intents":[{"intent":"End conversation","confidence_score":0.2955482}]}]},"sentiments":{"segments":[{"text":"Speaking? Hello? Is this speaking? Oh, hi, Timothy? Yes. It is. It's Andrew from Vigilance AI. Have I caught you in a bad time? No. Not a bad time, mate. But I guess if you're, I guess, breaking MSP or technology support services, I'm no longer an IT manager at Pitchback Group. I've gone out on my own business. So Oh, I see. Are are you still in IT, though, in your current job? I am, mate. Yes. I've kinda I've started my own business doing my doing my own thing in IT. Yes. Oh, great. You know, Tim, I know you're still starting, but just wanted to let you know that Vigilance AI, it is our twenty four seven AI security analyst. We help Yep. team investigate every security alert in minutes and provide you with a full audit trail without adding egg count or replacing your existing staff. Mhmm. You know, if you're still starting, Tim, and if you're still looking for an MSP or SOC, we would like to show you a quick demo. Our CTO would like to show you what we can or see if we could help you and your new Yeah. team. That's alright. Yeah. Mate, I probably think I'm a bit too too small. It's it's literally just me in the business. So yeah. Thanks thanks for your call anyway. I appreciate it. But yeah.","start_word":0,"end_word":232,"sentiment":"neutral","sentiment_score":-0.037438854575157166},{"text":"I'm not interested at this stage.","start_word":233,"end_word":238,"sentiment":"negative","sentiment_score":-0.6362436413764954},{"text":"Thank you. Yeah. Well, understood, Tim. Well, you have a great day, mate. 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