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from Airtel calls Fiat to confirm their address, but needs to call back later for any clarification. Fiat confirms the address and they end the call."},"intents":{"segments":[{"text":"My name again is Mary. I'm calling from Airtel. I just wanna confirm your address. Is it the... Hold on.","start_word":11,"end_word":30,"intents":[{"intent":"Confirm address","confidence_score":0.77092415},{"intent":"Confirm address","confidence_score":0.020697443}]}]},"sentiments":{"segments":[{"text":"Hello, Fiat? Yeah. Yeah. Hello? Yeah. Yeah.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.06537606567144394},{"text":"Thank you so much.","start_word":7,"end_word":10,"sentiment":"positive","sentiment_score":0.6778722405433655},{"text":"My name again is Mary. I'm calling from Airtel. I just wanna confirm your address. Is it the... Hold on. 217. Is there any way that... I I I have here 217. Right? Yep. Unit 217. The building is 17 Meredith Street. The unit number is 217.","start_word":11,"end_word":57,"sentiment":"neutral","sentiment_score":0.04799235239624977},{"text":"Thank you so much. Thank you.","start_word":58,"end_word":63,"sentiment":"positive","sentiment_score":0.5360053181648254},{"text":"I'm sorry. Thank you for verifying that. I'm Yeah. sorry. But All good. I might I might need to call you again later for any confirmation or clarification. Okay? That was fine for you. Yeah. Yeah. Yeah. This is fine. Yeah. 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