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Am I speaking with Adnan? Adnan, mate. Thank you for calling OP Financial.\n\nChannel 1: Yes.\n\nChannel 0: Been playing a bit of phone tag. Hey. How are you?\n\nChannel 1: I'm fine. Thanks.\n\nChannel 0: That's\n\nChannel 1: We can we can talk about it on the phone.\n\nChannel 0: good.\n\nChannel 1: No need Zoom or anything.\n\nChannel 0: Okay. Okay. Well, it's entirely up to you. I've got\n\nChannel 1: Yeah.\n\nChannel 0: a Zoom... I've got my Zoom meeting up as well as the Google Meet. I'm not too sure what happened there, but you should have received both of those invites. Do you have the calendar invite to the Google mail?\n\nChannel 1: Yeah. I tried I tried... Something went wrong, Sylvia. I don't know what it is. You know,\n\nChannel 0: No.\n\nChannel 1: this...\n\nChannel 0: That's alright. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Technology, it's amazing when it works, but when it doesn't, it's a bit of a nightmare to be\n\nChannel 1: He's\n\nChannel 0: fair.\n\nChannel 1: spending he's spending a lifetime trying to sort out... When you get\n\nChannel 0: Correct.\n\nChannel 1: in trouble, you know, that's amazing.\n\nChannel 0: I'm glad you I'm glad you understand the words. Mate, look, do you wanna just jump... Are you in front of a computer right now? Or\n\nChannel 1: Yes. I am.\n\nChannel 0: yes. Do you have the calendar invite to the Gmail? Because you've got an... Andre mosen. It's @gmail.com.\n\nCorrect?\n\nChannel 1: Yes.\n\nChannel 0: So you should be able to go on to your Google Calendar.\n\nChannel 1: Oh, I I think I I probably\n\nChannel 0: You just jump on to your Google Calendar from the drop down menus. The the the couple of ways in top right corner of your Google accounts. Just click calendar and there should be a invite to your... For our consultation this afternoon.\n\nChannel 1: I think I've I've delete... After what happened yesterday, I think I deleted maybe.\n\nChannel 0: Okay. No. That's alright. What I might do is I might resend it, but it's alright. Just because\n\nChannel 1: Yeah.\n\nChannel 0: I like to put a face to the name so I could make sure that I can walk you through\n\nChannel 1: We\n\nChannel 0: the\n\nChannel 1: can\n\nChannel 0: documents\n\nChannel 1: we can\n\nChannel 0: and\n\nChannel 1: stop\n\nChannel 0: everything.\n\nChannel 1: over the phone, Sabi. No problem. Let me tell you what I am after. I have I have my own property that I live in. I have investment property in Sydney, which is under construction.\n\nIt's gonna be finishing by the end of the year or beginning of next year.\n\nChannel 0: Yep.\n\nChannel 1: It will probably be renting the desk 2,000 a week. Four bedroom house, I have $2,500 cash. But\n\nChannel 0: Okay. Let me... Give me one second. What I might do is I might try and just just just for... Do you mind if I record this?\n\nBecause there's tons to be quite a bit going\n\nChannel 1: Yeah.\n\nChannel 0: on. I do write things down, but it does make it fairly difficult at times trying to keep up. So if you've been... If you if you... If you're okay with it, I might just record this meeting just so I can keep some records and notes of it as well.\n\nIs that alright?\n\nChannel 1: Yeah. No problem. Okay.\n\nChannel 0: Beautiful. Thank you. Give me one second. Alright.\n\nChannel 1: Tell me when to start.\n\nChannel 0: Cool. Alright. So there we go. Now let's just get my recorder. Can you hear me still?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: Beautiful. There we go. And I'll go voice. There you go voice memos. Amazing.\n\nOkay.\n\nChannel 1: Oh, it's a... It got... I can't hear you. The voice has gone all over the place. Can you hear me now?","paragraphs":[{"sentences":[{"text":"Hey.","start":2.32,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.017965368926525116},{"text":"Am I speaking with Adnan?","start":2.6399999,"end":3.86,"sentiment":"neutral","sentiment_score":0.013871995732188225},{"text":"Adnan, mate.","start":5.2799997,"end":6.0,"sentiment":"neutral","sentiment_score":0.08440559729933739},{"text":"Thank you for calling OP Financial.","start":6.0,"end":7.7799997,"sentiment":"positive","sentiment_score":0.5056530237197876}],"sentiment":"neutral","sentiment_score":0.2350039060360619,"channel":0,"num_words":14,"start":2.32,"end":7.7799997},{"sentences":[{"text":"Yes.","start":7.68,"end":8.18,"sentiment":"neutral","sentiment_score":0.1523173451423645}],"sentiment":"neutral","sentiment_score":0.1523173451423645,"channel":1,"num_words":1,"start":7.68,"end":8.18},{"sentences":[{"text":"Been playing a bit of phone 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The agent suggests recording the meeting and keeping notes for future reference. The customer is also asked to start their recording and confirms they can hear the agent."},"intents":{"segments":[{"text":"I think I've I've delete... After what happened yesterday, I think I deleted maybe. Okay.","start_word":271,"end_word":285,"intents":[{"intent":"Delete","confidence_score":0.021004496}]},{"text":"What I might do is I might resend it, but it's alright. Just because Yeah.","start_word":288,"end_word":302,"intents":[{"intent":"Resend","confidence_score":0.109946676}]},{"text":"I like to put a face to the name so I could make sure that I can walk you through We the can documents we can and stop everything. over the phone, Sabi.","start_word":303,"end_word":335,"intents":[{"intent":"Guide through documents","confidence_score":0.0033623478}]},{"text":"I have I have my own property that I live in. I have investment property in Sydney, which is under construction. 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Mate, look, do you wanna just jump... Are you in front of a computer right now? Or Yes. I am. yes. Do you have the calendar invite to the Gmail? Because you've got an... Andre mosen. It's @gmail.com. Correct? Yes. So you should be able to go on to your Google Calendar. Oh, I I think I I probably You just jump on to your Google Calendar from the drop down menus. The the the couple of ways in top right corner of your Google accounts. Just click calendar and there should be a invite to your... For our consultation this afternoon. I think I've I've delete... After what happened yesterday, I think I deleted maybe. Okay. No. That's alright. What I might do is I might resend it, but it's alright. Just because Yeah. I like to put a face to the name so I could make sure that I can walk you through We the can documents we can and stop everything. over the phone, Sabi. No problem. Let me tell you what I am after. I have I have my own property that I live in. 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