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for calling Pete's Pizzas. What can we get you started with today? We've got pizzas, pastas, sides, and drinks. Which category would you like to hear about? It seems there might be a little confusion.\n\nWe don't have pasta on our menu. Would you like to hear about our pizzas, sides, or something else? I'm sorry. We don't have fudge on our menu. How about trying our Nutella pizza for a dessert option?\n\nIt's a nine inch pizza base with Nutella and strawberries for $12. Great choice. That's one, Nutella pizza. Anything else I can add? Could you clarify what you mean by papers, please?\n\nGot it. Here are a few options from our pizza menu. One, margarita. Small for $14, medium for $18, and large for $22. Two, pepperoni.\n\nSmall for $16, medium for $20, and large for $24. Three. Hawaiian. Small for $17, medium for $21, and large for $25. Would you like to hear more options, or is there a specific pizza you're interested in?\n\nCertainly. That's one medium pepperoni pizza for $20. So your order is one Nutella pizza and one medium pepperoni pizza. Would you like anything else? Perfect.\n\nLet's review your order. One Nutella pizza and one medium pepperoni pizza totaling $32. Will this be for pickup or delivery? Great. Can I have your name and a callback phone number to confirm the pickup?\n\nThanks, Daniel. Let me confirm that with you. Your name is spelled d a n I e l, and your phone number is (212) 660-0244. Does that look correct? Great.\n\nYour order is all set for pickup. Feel free to stop by any time. Thank you for calling Pete's Pizzas. Daniel, have a great day. Goodbye.\n\nYour order has been successfully recorded, Daniel. Thank you for choosing Pete's Pizzas. Have a great day.","paragraphs":[{"sentences":[{"text":"Thanks for calling Pete's Pizzas.","start":4.64,"end":6.3399997,"sentiment":"positive","sentiment_score":0.7267487049102783},{"text":"What can we get you started with today?","start":6.7999997,"end":8.82,"sentiment":"positive","sentiment_score":0.5589131861925125},{"text":"We've got pizzas, pastas, sides, and drinks.","start":13.375,"end":17.155,"sentiment":"neutral","sentiment_score":0.056757863610982895},{"text":"Which category would you like to hear about?","start":17.455,"end":19.555,"sentiment":"neutral","sentiment_score":0.027061553671956062},{"text":"It seems there might be a little confusion.","start":26.27,"end":28.050001,"sentiment":"neutral","sentiment_score":-0.21380020678043365}],"sentiment":"neutral","sentiment_score":0.19467902318057087,"num_words":36,"start":4.64,"end":28.050001},{"sentences":[{"text":"We don't have pasta on our menu.","start":28.11,"end":29.89,"sentiment":"neutral","sentiment_score":-0.21114470064640045},{"text":"Would you like to hear about our pizzas, sides, or something else?","start":29.95,"end":33.09,"sentiment":"neutral","sentiment_score":-0.07450847141444683},{"text":"I'm sorry.","start":38.285,"end":39.024998,"sentiment":"neutral","sentiment_score":-0.22601689398288727},{"text":"We don't have fudge on our menu.","start":39.085,"end":40.625,"sentiment":"negative","sentiment_score":-0.3418229818344116},{"text":"How about trying our Nutella pizza for a dessert option?","start":40.765,"end":43.585,"sentiment":"neutral","sentiment_score":0.03331216387450695}],"sentiment":"neutral","sentiment_score":-0.12852072588315136,"num_words":38,"start":28.11,"end":43.585},{"sentences":[{"text":"It's a nine inch pizza base with Nutella and strawberries for $12.","start":43.725,"end":47.344997,"sentiment":"neutral","sentiment_score":0.07967653435965379},{"text":"Great 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correct?","start":151.895,"end":152.955,"sentiment":"neutral","sentiment_score":0.05297254957258701},{"text":"Great.","start":155.975,"end":156.475,"sentiment":"positive","sentiment_score":0.6012557148933411}],"sentiment":"neutral","sentiment_score":0.1333085924386978,"num_words":30,"start":142.23,"end":156.475},{"sentences":[{"text":"Your order is all set for pickup.","start":157.175,"end":158.955,"sentiment":"positive","sentiment_score":0.5579617108617511},{"text":"Feel free to stop by any time.","start":159.33,"end":161.11,"sentiment":"positive","sentiment_score":0.41452538541385103},{"text":"Thank you for calling Pete's Pizzas.","start":161.33,"end":163.03,"sentiment":"positive","sentiment_score":0.5656728943188986},{"text":"Daniel, have a great day.","start":163.33,"end":165.17,"sentiment":"positive","sentiment_score":0.544163727760315},{"text":"Goodbye.","start":165.17,"end":165.67,"sentiment":"neutral","sentiment_score":0.24845094978809357}],"sentiment":"positive","sentiment_score":0.506566024170472,"num_words":26,"start":157.175,"end":165.67},{"sentences":[{"text":"Your order has been successfully recorded, Daniel.","start":165.73,"end":168.23,"sentiment":"positive","sentiment_score":0.4338984489440918},{"text":"Thank you for choosing Pete's Pizzas.","start":168.45,"end":170.23,"sentiment":"positive","sentiment_score":0.5410964091618856},{"text":"Have a great day.","start":170.37,"end":171.43,"sentiment":"positive","sentiment_score":0.8177041858434677}],"sentiment":"positive","sentiment_score":0.5620402553502251,"num_words":17,"start":165.73,"end":171.43}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Thanks for calling Pete's Pizzas. What can we get you started with today?\n\nChannel 0: What's on the menu?\n\nChannel 1: We've got pizzas, pastas, sides, and drinks. Which category would you like to hear about?\n\nChannel 0: What passes do you have?\n\nChannel 1: It seems there might be a little confusion. We don't have pasta on our menu. Would you like to hear about our pizzas, sides, or something else?\n\nChannel 0: Fides.\n\nChannel 1: I'm sorry. We don't have fudge on our menu. How about trying our Nutella pizza for a dessert option? It's a nine inch pizza base with Nutella and strawberries for $12.\n\nChannel 0: Yeah. Sure. Let's get one of those.\n\nChannel 1: Great choice. That's one,\n\nChannel 0: And\n\nChannel 1: Nutella\n\nChannel 0: what\n\nChannel 1: pizza.\n\nChannel 0: pizzas do you have?\n\nChannel 1: Anything else I can add? Could you clarify what you mean by papers, please?\n\nChannel 0: Pizza?\n\nChannel 1: Got it. Here are a few options from our pizza menu. One, margarita. Small for $14, medium for $18, and large for $22. Two, pepperoni.\n\nSmall for $16, medium for $20, and large for $24. Three. Hawaiian. Small for $17, medium for $21, and large for $25. Would you like to hear more options, or is there a specific pizza you're interested in?\n\nChannel 0: Can I get a medium pepperoni, please?\n\nChannel 1: Certainly. That's one medium pepperoni pizza for $20. So your order is one Nutella pizza and one medium pepperoni pizza. Would you like anything else?\n\nChannel 0: No. That's all.\n\nChannel 1: Perfect. Let's review your order. One Nutella pizza and one medium pepperoni pizza totaling $32. Will this be for pickup or delivery?\n\nChannel 0: Pickup, please.\n\nChannel 1: Great. Can I have your name and a callback phone number to confirm the pickup?\n\nChannel 0: Yeah. No problem. My name is Daniel. The callback phone number is (212) 660-0244.\n\nChannel 1: Thanks, Daniel. Let me confirm that with you. Your name is spelled d a n I e l, and your phone number is (212) 660-0244. Does that look correct?\n\nChannel 0: That's the one.\n\nChannel 1: Great. Your order is all set for pickup. Feel free to stop by any time. Thank you for calling Pete's Pizzas. Daniel, have a great day.\n\nGoodbye. Your order has been successfully recorded, Daniel. Thank you for choosing Pete's Pizzas. Have a great day.\n\nChannel 0: You too. Thanks.","paragraphs":[{"sentences":[{"text":"Thanks for calling Pete's Pizzas.","start":4.64,"end":6.3399997,"sentiment":"positive","sentiment_score":0.7267487049102783},{"text":"What can we get you started with today?","start":6.7999997,"end":8.82,"sentiment":"positive","sentiment_score":0.5589131861925125}],"sentiment":"positive","sentiment_score":0.6234653087762686,"channel":1,"num_words":13,"start":4.64,"end":8.82},{"sentences":[{"text":"What's on the menu?","start":10.559999,"end":11.62,"sentiment":"neutral","sentiment_score":0.06069746520370245}],"sentiment":"neutral","sentiment_score":0.06069746520370245,"channel":0,"num_words":4,"start":10.559999,"end":11.62},{"sentences":[{"text":"We've got pizzas, pastas, sides, and drinks.","start":13.375,"end":17.155,"sentiment":"neutral","sentiment_score":0.056757863610982895},{"text":"Which category would you like to hear about?","start":17.455,"end":19.555,"sentiment":"neutral","sentiment_score":0.027061553671956062}],"sentiment":"neutral","sentiment_score":0.040919831643501915,"channel":1,"num_words":15,"start":13.375,"end":19.555},{"sentences":[{"text":"What passes do you have?","start":22.125,"end":23.585,"sentiment":"neutral","sentiment_score":0.005399100296199322}],"sentiment":"neutral","sentiment_score":0.005399100296199322,"channel":0,"num_words":5,"start":22.125,"end":23.585},{"sentences":[{"text":"It seems there might be a little confusion.","start":26.27,"end":28.050001,"sentiment":"neutral","sentiment_score":-0.21380020678043365},{"text":"We don't have pasta on our menu.","start":28.11,"end":29.89,"sentiment":"neutral","sentiment_score":-0.21114470064640045},{"text":"Would you like to hear about our pizzas, sides, or something else?","start":29.95,"end":33.09,"sentiment":"neutral","sentiment_score":-0.07450847141444683}],"sentiment":"neutral","sentiment_score":-0.1512043042867272,"channel":1,"num_words":27,"start":26.27,"end":33.09},{"sentences":[{"text":"Fides.","start":34.11,"end":34.61,"sentiment":"neutral","sentiment_score":-0.020860951393842697}],"sentiment":"neutral","sentiment_score":-0.020860951393842697,"channel":0,"num_words":1,"start":34.11,"end":34.61},{"sentences":[{"text":"I'm sorry.","start":38.285,"end":39.024998,"sentiment":"neutral","sentiment_score":-0.22601689398288727},{"text":"We don't have fudge on our menu.","start":39.085,"end":40.625,"sentiment":"negative","sentiment_score":-0.3418229818344116},{"text":"How about trying our Nutella pizza for a dessert option?","start":40.765,"end":43.585,"sentiment":"neutral","sentiment_score":0.03331216387450695},{"text":"It's a nine inch pizza base with Nutella and strawberries for $12.","start":43.725,"end":47.344997,"sentiment":"neutral","sentiment_score":0.07967653435965379}],"sentiment":"neutral","sentiment_score":-0.05017918095954003,"channel":1,"num_words":31,"start":38.285,"end":47.344997},{"sentences":[{"text":"Yeah.","start":48.525,"end":48.685,"sentiment":"neutral","sentiment_score":0.11514084041118622},{"text":"Sure.","start":48.685,"end":48.925003,"sentiment":"neutral","sentiment_score":0.17095965147018433},{"text":"Let's get one of those.","start":48.925003,"end":50.065002,"sentiment":"neutral","sentiment_score":0.23426206707954406}],"sentiment":"neutral","sentiment_score":0.20820154675415584,"channel":0,"num_words":7,"start":48.525,"end":50.065002},{"sentences":[{"text":"Great choice.","start":52.14,"end":52.960003,"sentiment":"positive","sentiment_score":0.7861092686653137},{"text":"That's one,","start":53.980003,"end":54.54,"sentiment":"positive","sentiment_score":0.35407017171382904}],"sentiment":"positive","sentiment_score":0.5700897201895714,"channel":1,"num_words":4,"start":52.14,"end":54.54},{"sentences":[{"text":"And","start":54.445,"end":54.925003,"sentiment":"neutral","sentiment_score":0.19323769211769104}],"sentiment":"neutral","sentiment_score":0.19323769211769104,"channel":0,"num_words":1,"start":54.445,"end":54.925003},{"sentences":[{"text":"Nutella","start":54.54,"end":54.940002,"sentiment":"neutral","sentiment_score":0.13478589057922363}],"sentiment":"neutral","sentiment_score":0.13478589057922363,"channel":1,"num_words":1,"start":54.54,"end":54.940002},{"sentences":[{"text":"what","start":54.925003,"end":55.165,"sentiment":"neutral","sentiment_score":0.05213242769241333}],"sentiment":"neutral","sentiment_score":0.05213242769241333,"channel":0,"num_words":1,"start":54.925003,"end":55.165},{"sentences":[{"text":"pizza.","start":54.940002,"end":55.440002,"sentiment":"neutral","sentiment_score":0.07148382067680359}],"sentiment":"neutral","sentiment_score":0.07148382067680359,"channel":1,"num_words":1,"start":54.940002,"end":55.440002},{"sentences":[{"text":"pizzas do you have?","start":55.165,"end":56.22,"sentiment":"neutral","sentiment_score":0.04658878035843372}],"sentiment":"neutral","sentiment_score":0.04658878035843372,"channel":0,"num_words":4,"start":55.165,"end":56.22},{"sentences":[{"text":"Anything else I can add?","start":56.38,"end":57.760002,"sentiment":"neutral","sentiment_score":0.05075882002711296},{"text":"Could you clarify what you mean by papers, please?","start":58.14,"end":60.88,"sentiment":"neutral","sentiment_score":0.008439407166507509}],"sentiment":"neutral","sentiment_score":0.023553483188152313,"channel":1,"num_words":14,"start":56.38,"end":60.88},{"sentences":[{"text":"Pizza?","start":61.74,"end":62.24,"sentiment":"neutral","sentiment_score":0.01246131956577301}],"sentiment":"neutral","sentiment_score":0.01246131956577301,"channel":0,"num_words":1,"start":61.74,"end":62.24},{"sentences":[{"text":"Got it.","start":64.315,"end":64.875,"sentiment":"neutral","sentiment_score":0.08931391313672066},{"text":"Here are a few options from our pizza menu.","start":64.875,"end":67.135,"sentiment":"neutral","sentiment_score":0.09061326748794979},{"text":"One, margarita.","start":67.435,"end":68.575,"sentiment":"neutral","sentiment_score":0.08239155262708664},{"text":"Small for $14, medium for $18, and large for $22.","start":69.515,"end":73.854996,"sentiment":"neutral","sentiment_score":0.07157096415758132},{"text":"Two, pepperoni.","start":74.475,"end":75.935,"sentiment":"neutral","sentiment_score":0.04832970350980759}],"sentiment":"neutral","sentiment_score":0.07885197550058365,"channel":1,"num_words":25,"start":64.315,"end":75.935},{"sentences":[{"text":"Small for $16, medium for $20, and large for $24.","start":76.67,"end":81.25,"sentiment":"neutral","sentiment_score":0.06096148788928986},{"text":"Three.","start":81.869995,"end":82.369995,"sentiment":"neutral","sentiment_score":0.026998404413461685},{"text":"Hawaiian.","start":82.75,"end":83.25,"sentiment":"neutral","sentiment_score":0.03965899720788002},{"text":"Small for $17, medium for $21, and large for $25.","start":83.95,"end":89.329994,"sentiment":"neutral","sentiment_score":0.06449174340814352},{"text":"Would you like to hear more options, or is there a specific pizza you're interested in?","start":89.585,"end":93.604996,"sentiment":"neutral","sentiment_score":0.029120612889528275}],"sentiment":"neutral","sentiment_score":0.04702946107442442,"channel":1,"num_words":38,"start":76.67,"end":93.604996},{"sentences":[{"text":"Can I get a medium pepperoni, please?","start":94.65,"end":97.310005,"sentiment":"neutral","sentiment_score":0.020789975034339086}],"sentiment":"neutral","sentiment_score":0.020789975034339086,"channel":0,"num_words":7,"start":94.65,"end":97.310005},{"sentences":[{"text":"Certainly.","start":99.265,"end":99.765,"sentiment":"neutral","sentiment_score":0.08745875209569931},{"text":"That's one medium pepperoni pizza for $20.","start":99.825,"end":102.485,"sentiment":"neutral","sentiment_score":0.0657758776630674},{"text":"So your order is one Nutella pizza and one medium pepperoni pizza.","start":102.96,"end":107.3,"sentiment":"neutral","sentiment_score":0.05050362211962541},{"text":"Would you like anything else?","start":107.44,"end":108.74,"sentiment":"neutral","sentiment_score":0.039540708810091016}],"sentiment":"neutral","sentiment_score":0.054065476208925246,"channel":1,"num_words":25,"start":99.265,"end":108.74},{"sentences":[{"text":"No.","start":109.765,"end":109.925,"sentiment":"neutral","sentiment_score":0.004126870073378086},{"text":"That's all.","start":109.925,"end":110.745,"sentiment":"neutral","sentiment_score":0.0426200982183218}],"sentiment":"neutral","sentiment_score":0.02978902217000723,"channel":0,"num_words":3,"start":109.765,"end":110.745},{"sentences":[{"text":"Perfect.","start":112.16,"end":112.66,"sentiment":"positive","sentiment_score":0.4275809824466706},{"text":"Let's review your order.","start":113.04,"end":114.5,"sentiment":"neutral","sentiment_score":0.1783812753856182},{"text":"One Nutella pizza and one medium pepperoni pizza totaling $32.","start":114.56,"end":119.465,"sentiment":"neutral","sentiment_score":0.050214553251862526},{"text":"Will this be for pickup or delivery?","start":120.005,"end":122.185,"sentiment":"neutral","sentiment_score":0.024181774152176722}],"sentiment":"neutral","sentiment_score":0.08238745616240935,"channel":1,"num_words":22,"start":112.16,"end":122.185},{"sentences":[{"text":"Pickup, please.","start":123.49,"end":124.47,"sentiment":"neutral","sentiment_score":0.033142718486487865}],"sentiment":"neutral","sentiment_score":0.033142718486487865,"channel":0,"num_words":2,"start":123.49,"end":124.47},{"sentences":[{"text":"Great.","start":127.365,"end":127.865,"sentiment":"neutral","sentiment_score":0.30924364924430847},{"text":"Can I have your name and a callback phone number to confirm the pickup?","start":128.165,"end":131.465,"sentiment":"neutral","sentiment_score":0.10930506512522697}],"sentiment":"neutral","sentiment_score":0.12263430406649907,"channel":1,"num_words":15,"start":127.365,"end":131.465},{"sentences":[{"text":"Yeah.","start":132.185,"end":132.425,"sentiment":"neutral","sentiment_score":0.057719260454177856},{"text":"No problem.","start":132.425,"end":132.985,"sentiment":"neutral","sentiment_score":0.11323167011141777},{"text":"My name is Daniel.","start":132.985,"end":133.965,"sentiment":"neutral","sentiment_score":0.06795752141624689},{"text":"The callback phone number is (212) 660-0244.","start":134.105,"end":140.88,"sentiment":"neutral","sentiment_score":0.0679670162498951}],"sentiment":"neutral","sentiment_score":0.07369870000651904,"channel":0,"num_words":14,"start":132.185,"end":140.88},{"sentences":[{"text":"Thanks, Daniel.","start":142.23,"end":143.20999,"sentiment":"neutral","sentiment_score":0.2888816297054291},{"text":"Let me confirm that with you.","start":143.59,"end":145.11,"sentiment":"neutral","sentiment_score":0.18198639154434204},{"text":"Your name is spelled d a n I e l, and your phone number is (212) 660-0244.","start":145.11,"end":151.755,"sentiment":"neutral","sentiment_score":0.089201779488255},{"text":"Does that look correct?","start":151.895,"end":152.955,"sentiment":"neutral","sentiment_score":0.05297254957258701}],"sentiment":"neutral","sentiment_score":0.11717248476784804,"channel":1,"num_words":29,"start":142.23,"end":152.955},{"sentences":[{"text":"That's the one.","start":153.6,"end":154.5,"sentiment":"neutral","sentiment_score":0.09968419869740804}],"sentiment":"neutral","sentiment_score":0.09968419869740804,"channel":0,"num_words":3,"start":153.6,"end":154.5},{"sentences":[{"text":"Great.","start":155.975,"end":156.475,"sentiment":"positive","sentiment_score":0.6012557148933411},{"text":"Your order is all set for pickup.","start":157.175,"end":158.955,"sentiment":"positive","sentiment_score":0.5579617108617511},{"text":"Feel free to stop by any time.","start":159.33,"end":161.11,"sentiment":"positive","sentiment_score":0.41452538541385103},{"text":"Thank you for calling Pete's Pizzas.","start":161.33,"end":163.03,"sentiment":"positive","sentiment_score":0.5656728943188986},{"text":"Daniel, have a great day.","start":163.33,"end":165.17,"sentiment":"positive","sentiment_score":0.544163727760315}],"sentiment":"positive","sentiment_score":0.5201354382129816,"channel":1,"num_words":26,"start":155.975,"end":165.17},{"sentences":[{"text":"Goodbye.","start":165.17,"end":165.67,"sentiment":"neutral","sentiment_score":0.24845094978809357},{"text":"Your order has been successfully recorded, Daniel.","start":165.73,"end":168.23,"sentiment":"positive","sentiment_score":0.4338984489440918},{"text":"Thank you for choosing Pete's Pizzas.","start":168.45,"end":170.23,"sentiment":"positive","sentiment_score":0.5410964091618856},{"text":"Have a great day.","start":170.37,"end":171.43,"sentiment":"positive","sentiment_score":0.8177041858434677}],"sentiment":"positive","sentiment_score":0.54461862726344,"channel":1,"num_words":18,"start":165.17,"end":171.43},{"sentences":[{"text":"You too.","start":174.11894,"end":174.67894,"sentiment":"positive","sentiment_score":0.6822317838668823},{"text":"Thanks.","start":174.67894,"end":175.17894,"sentiment":"neutral","sentiment_score":-0.08320089429616928}],"sentiment":"positive","sentiment_score":0.42708755781253177,"channel":0,"num_words":3,"start":174.11894,"end":175.17894}]},"summary":{"result":"success","short":"The customer called Pete's Pizzas and spoke with an agent about their menu. The agent offers a variety of pizza options and takes the customer's order, confirming the details and providing a callback number. The call ends with the agent thanking the customer for calling and wishing them a great day."},"intents":{"segments":[{"text":"We've got pizzas, pastas, sides, and drinks. Which category would you like to hear about? What passes do you have? It seems there might be a little confusion. We don't have pasta on our menu. Would you like to hear about our pizzas, sides, or something else? Fides.","start_word":17,"end_word":64,"intents":[{"intent":"Order pizzas","confidence_score":0.09221668}]},{"text":"Can I get a medium pepperoni, please? Certainly.","start_word":193,"end_word":200,"intents":[{"intent":"Order food","confidence_score":0.004587218}]}]},"sentiments":{"segments":[{"text":"Thanks for calling Pete's Pizzas. What can we get you started with today?","start_word":0,"end_word":12,"sentiment":"positive","sentiment_score":0.6347535252571106},{"text":"What's on the menu? We've got pizzas, pastas, sides, and drinks. Which category would you like to hear about? What passes do you have? It seems there might be a little confusion. We don't have pasta on our menu. Would you like to hear about our pizzas, sides, or something else? Fides. I'm sorry.","start_word":13,"end_word":66,"sentiment":"neutral","sentiment_score":-0.06465410441160202},{"text":"We don't have fudge on our menu.","start_word":67,"end_word":73,"sentiment":"negative","sentiment_score":-0.3438441753387451},{"text":"How about trying our Nutella pizza for a dessert option? It's a nine inch pizza base with Nutella and strawberries for $12. Yeah. Sure. Let's get one of those.","start_word":74,"end_word":102,"sentiment":"neutral","sentiment_score":0.1006656140089035},{"text":"Great choice.","start_word":103,"end_word":104,"sentiment":"positive","sentiment_score":0.7712034583091736},{"text":"That's one, And Nutella what pizza. pizzas do you have? Anything else I can add? Could you clarify what you mean by papers, please? Pizza? Got it. Here are a few options from our pizza menu. One, margarita. Small for $14, medium for $18, and large for $22. Two, pepperoni. Small for $16, medium for $20, and large for $24. Three. Hawaiian. Small for $17, medium for $21, and large for $25. Would you like to hear more options, or is there a specific pizza you're interested in? Can I get a medium pepperoni, please? Certainly. That's one medium pepperoni pizza for $20. So your order is one Nutella pizza and one medium pepperoni pizza. Would you like anything else? No. That's all.","start_word":105,"end_word":227,"sentiment":"neutral","sentiment_score":0.06171862372174496},{"text":"Perfect.","start_word":228,"end_word":228,"sentiment":"positive","sentiment_score":0.4275809824466706},{"text":"Let's review your order. One Nutella pizza and one medium pepperoni pizza totaling $32. Will this be for pickup or delivery? Pickup, please. Great. Can I have your name and a callback phone number to confirm the pickup? Yeah. No problem. My name is Daniel. The callback phone number is (212) 660-0244. Thanks, Daniel. Let me confirm that with you. Your name is spelled d a n I e l, and your phone number is (212) 660-0244. Does that look correct? That's the one.","start_word":229,"end_word":312,"sentiment":"neutral","sentiment_score":0.0965164378285408},{"text":"Great. Your order is all set for pickup. Feel free to stop by any time. Thank you for calling Pete's Pizzas. Daniel, have a great day.","start_word":313,"end_word":338,"sentiment":"positive","sentiment_score":0.5188547372817993},{"text":"Goodbye.","start_word":339,"end_word":339,"sentiment":"neutral","sentiment_score":0.24845094978809357},{"text":"Your order has been successfully recorded, Daniel. Thank you for choosing Pete's Pizzas. Have a great day. You too. Thanks.","start_word":340,"end_word":359,"sentiment":"positive","sentiment_score":0.5852958351373673}],"average":{"sentiment":"neutral","sentiment_score":0.12938847749129587}}}}