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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew, I'm calling about cybersecurity.\n\nChannel 1: Thanks. Please stay on the line.\n\nChannel 0: Oh, hi. Ashman? Hello?\n\nChannel 1: I just wanted to be on it.\n\nChannel 0: Oh,\n\nChannel 1: Are you there?\n\nChannel 0: Ashwin, can can you hear me fine?\n\nChannel 1: Yeah.\n\nChannel 0: Oh, Ashwin. I'm Andrew from Vigilance AI. Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI?\n\nChannel 1: Yeah. I'm calling back, mate. I'm busy at the moment. I'll call you back.\n\nChannel 0: Oh, because, Ashwin, I just wanted to ask if","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.48,"sentiment":"neutral","sentiment_score":0.049564093351364136},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.015468388795852661}],"sentiment":"neutral","sentiment_score":0.017474018475588632,"channel":1,"num_words":17,"start":0.16,"end":4.98},{"sentences":[{"text":"Andrew, I'm calling about cybersecurity.","start":7.9199996,"end":9.78,"sentiment":"neutral","sentiment_score":0.0366615928709507}],"sentiment":"neutral","sentiment_score":0.0366615928709507,"channel":0,"num_words":5,"start":7.9199996,"end":9.78},{"sentences":[{"text":"Thanks.","start":15.925,"end":16.425,"sentiment":"positive","sentiment_score":0.4488020539283752},{"text":"Please stay on the line.","start":16.485,"end":18.025,"sentiment":"neutral","sentiment_score":0.18778750598430632}],"sentiment":"neutral","sentiment_score":0.23128993064165115,"channel":1,"num_words":6,"start":15.925,"end":18.025},{"sentences":[{"text":"Oh, hi.","start":25.285,"end":26.005,"sentiment":"neutral","sentiment_score":0.055809201672673225},{"text":"Ashman?","start":26.005,"end":26.505,"sentiment":"neutral","sentiment_score":0.02716395817697048},{"text":"Hello?","start":30.0,"end":30.5,"sentiment":"neutral","sentiment_score":0.02473296970129013}],"sentiment":"neutral","sentiment_score":0.040878832805901766,"channel":0,"num_words":4,"start":25.285,"end":30.5},{"sentences":[{"text":"I just wanted to be on it.","start":30.36,"end":32.3,"sentiment":"neutral","sentiment_score":0.0414642659681184}],"sentiment":"neutral","sentiment_score":0.0414642659681184,"channel":1,"num_words":7,"start":30.36,"end":32.3},{"sentences":[{"text":"Oh,","start":35.92,"end":36.42,"sentiment":"neutral","sentiment_score":-0.006412595510482788}],"sentiment":"neutral","sentiment_score":-0.006412595510482788,"channel":0,"num_words":1,"start":35.92,"end":36.42},{"sentences":[{"text":"Are you there?","start":36.04,"end":36.86,"sentiment":"neutral","sentiment_score":-0.0181487537920475}],"sentiment":"neutral","sentiment_score":-0.0181487537920475,"channel":1,"num_words":3,"start":36.04,"end":36.86},{"sentences":[{"text":"Ashwin, can can you hear me fine?","start":36.64,"end":38.66,"sentiment":"neutral","sentiment_score":-0.0598887104008879}],"sentiment":"neutral","sentiment_score":-0.0598887104008879,"channel":0,"num_words":7,"start":36.64,"end":38.66},{"sentences":[{"text":"Yeah.","start":39.16,"end":39.66,"sentiment":"neutral","sentiment_score":0.018232673406600952}],"sentiment":"neutral","sentiment_score":0.018232673406600952,"channel":1,"num_words":1,"start":39.16,"end":39.66},{"sentences":[{"text":"Oh, Ashwin.","start":41.035,"end":41.775,"sentiment":"neutral","sentiment_score":0.03238177578896284},{"text":"I'm Andrew from Vigilance AI.","start":41.835,"end":44.015,"sentiment":"neutral","sentiment_score":0.06606835648417472},{"text":"Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI?","start":44.635,"end":53.455,"sentiment":"neutral","sentiment_score":0.0015423137228935957}],"sentiment":"neutral","sentiment_score":0.01577598549839523,"channel":0,"num_words":27,"start":41.035,"end":53.455},{"sentences":[{"text":"Yeah.","start":54.31694,"end":54.47694,"sentiment":"neutral","sentiment_score":-0.02948475442826748},{"text":"I'm calling back, mate.","start":54.47694,"end":55.696938,"sentiment":"neutral","sentiment_score":-0.12594224698841572},{"text":"I'm busy at the moment.","start":55.91694,"end":57.216938,"sentiment":"negative","sentiment_score":-0.4798290491104126},{"text":"I'll call you back.","start":59.59694,"end":60.57694,"sentiment":"neutral","sentiment_score":-0.16519026085734367}],"sentiment":"neutral","sentiment_score":-0.2566542879545263,"channel":1,"num_words":14,"start":54.31694,"end":60.57694},{"sentences":[{"text":"Oh, because, Ashwin, I just wanted to ask if","start":62.42,"end":65.591934,"sentiment":"neutral","sentiment_score":-0.055275830543703504}],"sentiment":"neutral","sentiment_score":-0.055275830543703504,"channel":0,"num_words":9,"start":62.42,"end":65.591934}]},"summary":{"result":"success","short":"The caller is trying to reach Andrew in cybersecurity and is asked to stay on the line. Andrew from concerned AI and the caller briefly discusses a previous conversation about their cybersecurity platform, but the caller is busy and will call back later."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":16,"intents":[{"intent":"Record call","confidence_score":0.3054328}]},{"text":"Andrew, I'm calling about cybersecurity. Thanks. Please stay on the line. Oh, hi. Ashman? Hello? I just wanted to be on it. Oh, Are you there? Ashwin, can can you hear me fine? Yeah. Oh, Ashwin. I'm Andrew from Vigilance AI. Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI? Yeah.","start_word":17,"end_word":78,"intents":[{"intent":"Ask about cybersecurity platform","confidence_score":0.16725214}]},{"text":"Please stay on the line. Oh, hi.","start_word":23,"end_word":29,"intents":[{"intent":"Stay on line","confidence_score":0.85703635}]},{"text":"I'm Andrew from Vigilance AI. Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI? Yeah.","start_word":53,"end_word":78,"intents":[{"intent":"Confirm identity","confidence_score":0.007778429}]},{"text":"Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI? Yeah.","start_word":58,"end_word":78,"intents":[{"intent":"Recall conversation","confidence_score":0.030801993}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Andrew, I'm calling about cybersecurity.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.023876409977674484},{"text":"Thanks.","start_word":22,"end_word":22,"sentiment":"positive","sentiment_score":0.4488020539283752},{"text":"Please stay on the line. Oh, hi. Ashman? Hello? I just wanted to be on it. Oh, Are you there? Ashwin, can can you hear me fine? Yeah. Oh, Ashwin. I'm Andrew from Vigilance AI. Ashwin, do you do you still remember a conversation a few months ago regarding our cybersecurity platform called Vigilance AI? Yeah. I'm calling back, mate.","start_word":23,"end_word":82,"sentiment":"neutral","sentiment_score":0.01155842188745737},{"text":"I'm busy at the moment.","start_word":83,"end_word":87,"sentiment":"negative","sentiment_score":-0.47732535004615784},{"text":"I'll call you back. 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