{"metadata":{"transaction_key":"deprecated","request_id":"019f25d6-7bc6-7ca2-be7e-f13dbff82e6d","sha256":"87525f0561a6876e7d756da2d335b48d4b91487ba22fa0940c195a70da45ca78","created":"2026-07-03T02:37:22.114Z","duration":10.1519375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":46,"output_tokens":46},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":46,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Josh Gibbons. I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can. Thanks.","confidence":0.9980469,"words":[{"word":"hi","start":0.08,"end":0.24,"confidence":0.8815918,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.11221855133771896},{"word":"you've","start":0.24,"end":0.39999998,"confidence":0.99316406,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.09356608241796494},{"word":"reached","start":0.39999998,"end":0.64,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.0754196047782898},{"word":"josh","start":0.64,"end":0.88,"confidence":0.9892578,"punctuated_word":"Josh","sentiment":"neutral","sentiment_score":0.0728108286857605},{"word":"gibbons","start":0.88,"end":1.36,"confidence":0.88948566,"punctuated_word":"Gibbons.","sentiment":"neutral","sentiment_score":0.0976601392030716},{"word":"i","start":1.36,"end":1.52,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.23443381488323212},{"word":"can't","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"can't","sentiment":"neutral","sentiment_score":-0.3012150228023529},{"word":"get","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.32003018260002136},{"word":"to","start":1.92,"end":2.08,"confidence":0.9921875,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3316255211830139},{"word":"the","start":2.08,"end":2.1599998,"confidence":0.99609375,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3379882574081421},{"word":"phone","start":2.1599998,"end":2.48,"confidence":0.9951172,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.4522452354431152},{"word":"at","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.3071247935295105},{"word":"the","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.2757408022880554},{"word":"moment","start":2.8,"end":3.28,"confidence":0.7976074,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.21262304484844208},{"word":"but","start":3.28,"end":3.52,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1407194882631302},{"word":"please","start":3.52,"end":3.84,"confidence":0.9951172,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.24768050014972687},{"word":"leave","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.12121620774269104},{"word":"a","start":4.0,"end":4.16,"confidence":0.9980469,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.16687624156475067},{"word":"message","start":4.16,"end":4.48,"confidence":0.8203125,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.038152433931827545},{"word":"and","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05833712220191955},{"word":"i'll","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.058199651539325714},{"word":"get","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.026310846209526065},{"word":"back","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.0262698233127594},{"word":"to","start":5.2799997,"end":5.3599997,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.053102388978004456},{"word":"you","start":5.3599997,"end":5.6,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.11521784961223602},{"word":"as","start":5.6,"end":5.7599998,"confidence":0.98095703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.005274102091789246},{"word":"soon","start":5.7599998,"end":6.0,"confidence":0.9951172,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.009607359766960144},{"word":"as","start":6.0,"end":6.08,"confidence":0.9970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.03224581480026245},{"word":"i","start":6.08,"end":6.16,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07946260273456573},{"word":"can","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.05040355771780014},{"word":"thanks","start":6.48,"end":6.98,"confidence":0.9980469,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4672468602657318}],"paragraphs":{"transcript":"\nHi. You've reached Josh Gibbons. I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.11221855133771896},{"text":"You've reached Josh Gibbons.","start":0.24,"end":1.36,"sentiment":"neutral","sentiment_score":0.0848641637712717},{"text":"I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can.","start":1.36,"end":6.48,"sentiment":"neutral","sentiment_score":-0.12690625280141832},{"text":"Thanks.","start":6.48,"end":6.98,"sentiment":"positive","sentiment_score":0.4672468602657318}],"sentiment":"neutral","sentiment_score":-0.07270110494667484,"num_words":31,"start":0.08,"end":6.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Josh Gibbons. I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.11221855133771896},{"text":"You've reached Josh Gibbons.","start":0.24,"end":1.36,"sentiment":"neutral","sentiment_score":0.0848641637712717},{"text":"I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can.","start":1.36,"end":6.48,"sentiment":"neutral","sentiment_score":-0.12690625280141832},{"text":"Thanks.","start":6.48,"end":6.98,"sentiment":"positive","sentiment_score":0.4672468602657318}],"sentiment":"neutral","sentiment_score":-0.07270110494667484,"channel":1,"num_words":31,"start":0.08,"end":6.98}]},"summary":{"result":"success","short":"Hi. You've reached Josh Gibbons. I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":30,"end_word":30,"intents":[{"intent":"Leave message","confidence_score":0.03227594},{"intent":"Return call","confidence_score":0.23576638}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Josh Gibbons. I can't get to the phone at the moment, but please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.06777111440896988},{"text":"Thanks.","start_word":30,"end_word":30,"sentiment":"positive","sentiment_score":0.701470136642456}],"average":{"sentiment":"neutral","sentiment_score":-0.03432583808898926}}}}