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spend.","start":13.935,"end":19.155,"sentiment":"neutral","sentiment_score":0.046062457064787544}],"sentiment":"neutral","sentiment_score":0.03764464659616351,"channel":0,"num_words":12,"start":12.255,"end":19.155},{"sentences":[{"text":"Cool.","start":19.324999,"end":19.485,"sentiment":"neutral","sentiment_score":0.17310860753059387},{"text":"Yeah.","start":19.485,"end":19.965,"sentiment":"neutral","sentiment_score":0.05323394387960434},{"text":"Not not yet.","start":19.965,"end":20.685,"sentiment":"neutral","sentiment_score":0.006968981275955836},{"text":"Thank you.","start":20.685,"end":21.325,"sentiment":"neutral","sentiment_score":0.16293197125196457},{"text":"Appreciate your call, but I don't think there's any opportunity for you this morning Without being super rude, have a have a lovely day, and thanks for the call.","start":21.325,"end":30.07,"sentiment":"neutral","sentiment_score":0.16609191830302106}],"sentiment":"neutral","sentiment_score":0.1497160852369335,"channel":1,"num_words":36,"start":19.324999,"end":30.07},{"sentences":[{"text":"Understood.","start":31.5,"end":32.0,"sentiment":"neutral","sentiment_score":0.08412885665893555}],"sentiment":"neutral","sentiment_score":0.08412885665893555,"channel":0,"num_words":1,"start":31.5,"end":32.0},{"sentences":[{"text":"Thank you.","start":31.57,"end":32.370003,"sentiment":"neutral","sentiment_score":0.3157246261835098}],"sentiment":"neutral","sentiment_score":0.3157246261835098,"channel":1,"num_words":2,"start":31.57,"end":32.370003},{"sentences":[{"text":"Well,","start":32.14,"end":32.38,"sentiment":"neutral","sentiment_score":0.2247197926044464}],"sentiment":"neutral","sentiment_score":0.2247197926044464,"channel":0,"num_words":1,"start":32.14,"end":32.38},{"sentences":[{"text":"Okay.","start":32.370003,"end":32.77,"sentiment":"positive","sentiment_score":0.3421151638031006}],"sentiment":"positive","sentiment_score":0.3421151638031006,"channel":1,"num_words":1,"start":32.370003,"end":32.77},{"sentences":[{"text":"you have a","start":32.38,"end":32.78,"sentiment":"positive","sentiment_score":0.46638784805933636}],"sentiment":"positive","sentiment_score":0.46638784805933636,"channel":0,"num_words":3,"start":32.38,"end":32.78},{"sentences":[{"text":"Bye","start":32.77,"end":32.93,"sentiment":"positive","sentiment_score":0.3631365895271301}],"sentiment":"positive","sentiment_score":0.3631365895271301,"channel":1,"num_words":1,"start":32.77,"end":32.93},{"sentences":[{"text":"great","start":32.78,"end":32.94,"sentiment":"positive","sentiment_score":0.4913214445114136}],"sentiment":"positive","sentiment_score":0.4913214445114136,"channel":0,"num_words":1,"start":32.78,"end":32.94},{"sentences":[{"text":"bye.","start":32.93,"end":33.43,"sentiment":"positive","sentiment_score":0.3902903199195862}],"sentiment":"positive","sentiment_score":0.3902903199195862,"channel":1,"num_words":1,"start":32.93,"end":33.43},{"sentences":[{"text":"day as well, Chris.","start":32.94,"end":34.239998,"sentiment":"neutral","sentiment_score":0.3271385505795479}],"sentiment":"neutral","sentiment_score":0.3271385505795479,"channel":0,"num_words":4,"start":32.94,"end":34.239998},{"sentences":[{"text":"You too.","start":34.21,"end":34.61,"sentiment":"neutral","sentiment_score":0.20037153363227844},{"text":"Alright.","start":34.61,"end":34.93,"sentiment":"neutral","sentiment_score":0.16048261523246765},{"text":"Bye bye.","start":34.93,"end":35.59,"sentiment":"neutral","sentiment_score":0.11986315250396729}],"sentiment":"neutral","sentiment_score":0.16019039750099182,"channel":1,"num_words":5,"start":34.21,"end":35.59},{"sentences":[{"text":"Bye bye.","start":35.9,"end":36.559998,"sentiment":"neutral","sentiment_score":0.08048195764422417}],"sentiment":"neutral","sentiment_score":0.08048195764422417,"channel":0,"num_words":2,"start":35.9,"end":36.559998}]},"summary":{"result":"success","short":"An agent fromGenerationance AI named Andrew calls a customer named Chris. Andrew explains that their company helps organizations improve cybersecurity without increasing security spend. Chris is not yet licensed and the call ends with both parties politely saying goodbye."},"intents":{"segments":[{"text":"Appreciate your call, but I don't think there's any opportunity for you this morning Without being super rude, have a have a lovely day, and thanks for the call.","start_word":46,"end_word":74,"intents":[{"intent":"Inform and encourage conversation","confidence_score":0.000026020018}]}]},"sentiments":{"segments":[{"text":"Good morning. Christopher speaking. Oh, hi, Chris. It's Andrew from Vigilance AI. Have I caught you in a bad time, Chris? Yes. Sorry. Where are you from? Vigilance AI, Chris. We help organizations improve cybersecurity without increasing security spend. Cool. Yeah. Not not yet. Thank you. Appreciate your call, but I don't think there's any opportunity for you this morning Without being super rude, have a have a lovely day, and thanks for the call. Understood. Thank you. Well, Okay.","start_word":0,"end_word":79,"sentiment":"neutral","sentiment_score":0.07699726521968842},{"text":"you have a Bye great bye.","start_word":80,"end_word":85,"sentiment":"positive","sentiment_score":0.42240411043167114},{"text":"day as well, Chris. You too. Alright. Bye bye. Bye bye.","start_word":86,"end_word":96,"sentiment":"neutral","sentiment_score":0.18256209790706637}],"average":{"sentiment":"neutral","sentiment_score":0.11379022051574318}}}}