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We have what appears to be a homeless person who is camped in our bus stop, which is a local bus stop, not a real bus stop, on our grounds. She's obviously got some sort of severe mental health issues, and she's having a full blown shouting conversation predominantly with herself. But we've got elderly people walking around there, and it's quite intimidating and nerve wracking problem and that type of thing. She is on our property. The bus stop is on our property. It's 33rd Avenue in Mandurah. Yeah. I could correct. Yeah. I'll give you my mobile in case the amount of added 04349 23078. Zero seven eight. Doesn't doesn't maybe maybe 35 to 40, but I haven't been able to get that close to her. She's not she's not elderly. Yeah. Predominantly out of self. Sort of that's it. She has walked up and down the street and then tried to go on one of the entrance ways, but then walked back and has gone back to the the back of the bus stop where she seems to have set up camp. I honestly don't know. But I would think not, but I don't know. There is some belongings. Yes. It's our bus stop. It it's not part of Transfers. It's just it's just a it's just a it's not used for any purpose, to be honest. But it is a bus stop. You'll recognize it as a bus stop. Transfers. No. Nothing. No. It's not even that. It doesn't get used. It's just it's just yeah. Yep. Sure. Yeah. Yep. I'm not quite sure. Maybe maybe an hour, but I'm not sure. Okay. I'm not sure if I can give you a great discussion. You know, dark dark clothes, she's quite small in frame and height, and her hair is a reddy blonde ish, but it's, yeah, reddy blonde, but not vivid. It's a little dark. Sure. Yep. That's great. Thanks for your help. 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Yeah. One, if you can, please. My name is Mike Burns at Cullivar Care Residential Aged Care Facility in Mandra. We have what appears to be a homeless person who is camped in our bus stop, which is a local bus stop, not a real bus stop, on our grounds.\n\nShe's obviously got some sort of severe mental health issues, and she's having a full blown shouting conversation predominantly with herself. But we've got elderly people walking around there, and it's quite intimidating and nerve wracking problem and that type of thing. She is on our property. The bus stop is on our property. It's 33rd Avenue in Mandurah.\n\nYeah. I could correct. Yeah. I'll give you my mobile in case the amount of added 04349 23078. Zero seven eight.\n\nDoesn't doesn't maybe maybe 35 to 40, but I haven't been able to get that close to her. She's not she's not elderly. Yeah. Predominantly out of self. 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This call will be recorded. If you require urgent assistance for a life threatening situation, do not stay on the line. Hang up and ring 000. Please listen to the following two options. If you require police officers to attend an incident now, press 1. If you wish to report an incident, cry Good afternoon. Police assistance center. How can I help you? Okay. So is she on your property or is she on the main street? Like, at the bus stop? She's on it's on your property. Okay. No worries. What's your street address there? 33rd. And you said it was a residential home? Some sort of what what's that called? Cooler Bar Care? Cooler Bar Care. And what's your best contact number there, Mark? Yep. 923 078. No worries. And you said there's a she is elderly, or do you have an age? Yeah. No. Yeah. So did you say she's yelling? Billing. What else is she doing? That's all. Does she look like she's got any weapons at all? And has she got any belongings that you can see? So this particular bus stop, is this your bus stop or is it a local bus stop? So is is you only it's not yeah. You just use it. Yeah. Okay. Okay. Okay. No worries. But it's not actually for use for, like, the public. Yeah. It's it's more for you guys if you go out in outings. Yeah. It doesn't get used. It's an un yeah. Unused bus stop. So it's def it's on your premise. Okay. No worries. I'm just trying to establish where we can go with this because, obviously, if it's on your premise, then it's different to just being a disturbance. But if it's like a council property or whatnot, then it yeah. Slightly different. So so it's on your property. Mhmm. How long has she been there for? Okay. Okay. Perfect. So she's set up at that bus stop, which is on your property, which is private property. So I have put a job on for police response. So if you receive a call from a private number, it may be the police trying to contact you for further information. Just gonna get a brief description just in case she does move away from that area. Do you know what she's wearing? Okay. So slim build. Yeah. Okay. So red. Ready button. Dish. No worries, Mark. Great. So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change. Just keep an eye out for a private number. It may be the police trying to contact you just to gain some further information. Okay? Okay. No worries. Alright. No worries, mate. You take care. 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the police communication center. This call will be recorded. If you require urgent assistance for a life threatening situation, do not stay on the line. Hang up and ring 000. Please listen to the following two options.\n\nIf you require police officers to attend an incident now, press 1. If you wish to report an incident, cry Good afternoon. Police assistance center. How can I help you? Okay.\n\nSo is she on your property or is she on the main street? Like, at the bus stop? She's on it's on your property. Okay. No worries.\n\nWhat's your street address there? 33rd. And you said it was a residential home? Some sort of what what's that called? Cooler Bar Care?\n\nCooler Bar Care. And what's your best contact number there, Mark? Yep. 923 078. No worries.\n\nAnd you said there's a she is elderly, or do you have an age? Yeah. No. Yeah. So did you say she's yelling?\n\nBilling. What else is she doing? That's all. Does she look like she's got any weapons at all? And has she got any belongings that you can see?\n\nSo this particular bus stop, is this your bus stop or is it a local bus stop? So is is you only it's not yeah. You just use it. Yeah. Okay.\n\nOkay. Okay. No worries. But it's not actually for use for, like, the public. Yeah.\n\nIt's it's more for you guys if you go out in outings. Yeah. It doesn't get used. It's an un yeah. Unused bus stop.\n\nSo it's def it's on your premise. Okay. No worries. I'm just trying to establish where we can go with this because, obviously, if it's on your premise, then it's different to just being a disturbance. But if it's like a council property or whatnot, then it yeah.\n\nSlightly different. So so it's on your property. Mhmm. How long has she been there for? Okay.\n\nOkay. Perfect. So she's set up at that bus stop, which is on your property, which is private property. So I have put a job on for police response. So if you receive a call from a private number, it may be the police trying to contact you for further information.\n\nJust gonna get a brief description just in case she does move away from that area. Do you know what she's wearing? Okay. So slim build. Yeah.\n\nOkay. So red. Ready button. Dish. No worries, Mark.\n\nGreat. So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change. Just keep an eye out for a private number. It may be the police trying to contact you just to gain some further information. Okay?\n\nOkay. No worries. Alright. No worries, mate. You take care.\n\nBye.","paragraphs":[{"sentences":[{"text":"At the police communication center.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":-0.057690597325563434},{"text":"This call will be recorded.","start":2.6399999,"end":4.18,"sentiment":"neutral","sentiment_score":-0.045000719279050826},{"text":"If you require urgent assistance for a life threatening situation, do not stay on the line.","start":4.96,"end":10.4,"sentiment":"neutral","sentiment_score":-0.21523117925971746},{"text":"Hang up and ring 000.","start":10.4,"end":12.66,"sentiment":"neutral","sentiment_score":-0.0997668132185936},{"text":"Please listen to the following two options.","start":12.88,"end":15.059999,"sentiment":"neutral","sentiment_score":-0.056363383041960854}],"sentiment":"neutral","sentiment_score":-0.12764561048855907,"num_words":38,"start":0.24,"end":15.059999},{"sentences":[{"text":"If you require police officers to attend an incident now, press 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stop?","start":64.58,"end":65.96,"sentiment":"neutral","sentiment_score":-0.03704999983310699},{"text":"She's on it's on your property.","start":68.58,"end":70.979996,"sentiment":"neutral","sentiment_score":-0.03791190000871817},{"text":"Okay.","start":70.979996,"end":71.22,"sentiment":"neutral","sentiment_score":0.0002890219911932945},{"text":"No worries.","start":71.22,"end":71.7,"sentiment":"neutral","sentiment_score":-0.005380397662520409}],"sentiment":"neutral","sentiment_score":-0.0360151626928537,"num_words":27,"start":61.699997,"end":71.7},{"sentences":[{"text":"What's your street address there?","start":71.7,"end":73.4,"sentiment":"neutral","sentiment_score":-0.001542631909251213},{"text":"33rd.","start":77.725,"end":78.865,"sentiment":"neutral","sentiment_score":-0.004432233050465584},{"text":"And you said it was a residential home?","start":81.805,"end":83.985,"sentiment":"neutral","sentiment_score":-0.02399142866488546},{"text":"Some sort of what what's that called?","start":85.325,"end":87.585,"sentiment":"neutral","sentiment_score":-0.05381378052490098},{"text":"Cooler Bar Care?","start":87.885,"end":88.945,"sentiment":"neutral","sentiment_score":-0.015479717403650284}],"sentiment":"neutral","sentiment_score":-0.026133851575044293,"num_words":24,"start":71.7,"end":88.945},{"sentences":[{"text":"Cooler Bar Care.","start":90.53999,"end":91.52,"sentiment":"neutral","sentiment_score":0.038957531253496804},{"text":"And what's your best contact number there, Mark?","start":92.939995,"end":95.03999,"sentiment":"neutral","sentiment_score":0.03826600546017289},{"text":"Yep.","start":99.659996,"end":100.159996,"sentiment":"neutral","sentiment_score":0.017178557813167572},{"text":"923 078.","start":102.615005,"end":108.375,"sentiment":"neutral","sentiment_score":0.009707453660666943},{"text":"No worries.","start":108.375,"end":109.115005,"sentiment":"neutral","sentiment_score":-0.005707967095077038}],"sentiment":"neutral","sentiment_score":0.028011135524138808,"num_words":16,"start":90.53999,"end":109.115005},{"sentences":[{"text":"And you said there's a she is elderly, or do you have an age?","start":109.175,"end":113.835,"sentiment":"neutral","sentiment_score":-0.10956919672233718},{"text":"Yeah.","start":120.99,"end":121.31,"sentiment":"neutral","sentiment_score":-0.06444113701581955},{"text":"No.","start":121.31,"end":121.81,"sentiment":"neutral","sentiment_score":-0.24870148301124573},{"text":"Yeah.","start":123.31,"end":123.81,"sentiment":"neutral","sentiment_score":-0.13339708745479584},{"text":"So did you say she's yelling?","start":132.485,"end":134.185,"sentiment":"neutral","sentiment_score":-0.16218563169240952}],"sentiment":"neutral","sentiment_score":-0.12841835877169733,"num_words":23,"start":109.175,"end":134.185},{"sentences":[{"text":"Billing.","start":137.44499,"end":137.94499,"sentiment":"neutral","sentiment_score":-0.13579076528549194},{"text":"What else is she doing?","start":147.39,"end":148.69,"sentiment":"neutral","sentiment_score":-0.0976252555847168},{"text":"That's all.","start":153.23,"end":154.05,"sentiment":"neutral","sentiment_score":-0.08238862454891205},{"text":"Does she look like she's got any weapons at all?","start":174.35999,"end":176.85999,"sentiment":"neutral","sentiment_score":-0.1840600147843361},{"text":"And has she got any belongings that you can see?","start":188.64499,"end":191.065,"sentiment":"neutral","sentiment_score":-0.04195357337594032}],"sentiment":"neutral","sentiment_score":-0.10888679192534514,"num_words":28,"start":137.44499,"end":191.065},{"sentences":[{"text":"So this particular bus stop, is this your bus stop or is it a local bus stop?","start":207.26,"end":211.815,"sentiment":"neutral","sentiment_score":0.0004212537999538814},{"text":"So is is you only it's not yeah.","start":214.05501,"end":216.375,"sentiment":"neutral","sentiment_score":-0.04287254111841321},{"text":"You just use it.","start":216.375,"end":217.575,"sentiment":"neutral","sentiment_score":-0.0712890550494194},{"text":"Yeah.","start":217.575,"end":218.075,"sentiment":"neutral","sentiment_score":-0.008680213242769241},{"text":"Okay.","start":218.615,"end":219.115,"sentiment":"neutral","sentiment_score":-0.004368415102362633}],"sentiment":"neutral","sentiment_score":-0.020452382673899972,"num_words":31,"start":207.26,"end":219.115},{"sentences":[{"text":"Okay.","start":222.855,"end":223.355,"sentiment":"neutral","sentiment_score":-0.012850302271544932},{"text":"Okay.","start":224.215,"end":224.615,"sentiment":"neutral","sentiment_score":-0.02276323176920414},{"text":"No worries.","start":224.615,"end":225.175,"sentiment":"neutral","sentiment_score":-0.033007021993398666},{"text":"But it's not actually for use for, like, the public.","start":225.175,"end":230.15001,"sentiment":"neutral","sentiment_score":-0.13969986587762834},{"text":"Yeah.","start":230.29001,"end":230.61,"sentiment":"neutral","sentiment_score":-0.16213703155517578}],"sentiment":"neutral","sentiment_score":-0.1107175512239337,"num_words":15,"start":222.855,"end":230.61},{"sentences":[{"text":"It's it's more for you guys if you go out in outings.","start":230.61,"end":233.67,"sentiment":"neutral","sentiment_score":-0.23939254383246103},{"text":"Yeah.","start":235.97,"end":236.45,"sentiment":"neutral","sentiment_score":-0.19160109758377075},{"text":"It doesn't get used.","start":236.45,"end":237.33,"sentiment":"neutral","sentiment_score":-0.2763211205601692},{"text":"It's an un yeah.","start":237.33,"end":238.21,"sentiment":"negative","sentiment_score":-0.3430546596646309},{"text":"Unused bus stop.","start":238.21,"end":239.83,"sentiment":"negative","sentiment_score":-0.390294353167216}],"sentiment":"neutral","sentiment_score":-0.2796957418322563,"num_words":24,"start":230.61,"end":239.83},{"sentences":[{"text":"So it's def it's on your premise.","start":240.435,"end":242.115,"sentiment":"neutral","sentiment_score":-0.16188210887568338},{"text":"Okay.","start":242.115,"end":242.435,"sentiment":"neutral","sentiment_score":-0.03322865813970566},{"text":"No worries.","start":242.435,"end":242.835,"sentiment":"neutral","sentiment_score":0.060602396726608276},{"text":"I'm just trying to establish where we can go with this because, obviously, if it's on your premise, then it's different to just being a disturbance.","start":242.835,"end":250.535,"sentiment":"neutral","sentiment_score":-0.018500449906031672},{"text":"But if it's like a council property or whatnot, then it yeah.","start":252.26,"end":255.87999,"sentiment":"neutral","sentiment_score":-0.03754641426106294}],"sentiment":"neutral","sentiment_score":-0.04118265198970524,"num_words":48,"start":240.435,"end":255.87999},{"sentences":[{"text":"Slightly different.","start":256.58,"end":257.63998,"sentiment":"neutral","sentiment_score":-0.07213558256626129},{"text":"So so it's on your property.","start":257.69998,"end":259.47998,"sentiment":"neutral","sentiment_score":-0.019984932461132605},{"text":"Mhmm.","start":261.62,"end":262.12,"sentiment":"neutral","sentiment_score":-0.0042562284506857395},{"text":"How long has she been there for?","start":273.64502,"end":275.265,"sentiment":"neutral","sentiment_score":-0.015390773702945029},{"text":"Okay.","start":280.55,"end":281.05,"sentiment":"neutral","sentiment_score":-0.0217985138297081}],"sentiment":"neutral","sentiment_score":-0.0234100540059016,"num_words":17,"start":256.58,"end":281.05},{"sentences":[{"text":"Okay.","start":296.295,"end":296.795,"sentiment":"neutral","sentiment_score":0.05669430643320083},{"text":"Perfect.","start":299.895,"end":300.395,"sentiment":"neutral","sentiment_score":0.1618906855583191},{"text":"So she's set up at that bus stop, which is on your property, which is private property.","start":300.535,"end":305.355,"sentiment":"neutral","sentiment_score":0.04605946383055519},{"text":"So I have put a job on for police response.","start":307.895,"end":311.31998,"sentiment":"neutral","sentiment_score":0.010434047691524029},{"text":"So if you receive a call from a private number, it may be the police trying to contact you for further information.","start":311.62,"end":315.87997,"sentiment":"neutral","sentiment_score":-0.020620715338736773}],"sentiment":"neutral","sentiment_score":0.012789816011254694,"num_words":51,"start":296.295,"end":315.87997},{"sentences":[{"text":"Just gonna get a brief description just in case she does move away from that area.","start":316.09998,"end":322.19998,"sentiment":"neutral","sentiment_score":-0.03754816600121558},{"text":"Do you know what she's wearing?","start":324.63498,"end":326.495,"sentiment":"neutral","sentiment_score":-0.03397120473285516},{"text":"Okay.","start":327.035,"end":327.535,"sentiment":"neutral","sentiment_score":-0.01226310059428215},{"text":"So slim build.","start":333.75497,"end":335.59998,"sentiment":"neutral","sentiment_score":-0.07104945182800293},{"text":"Yeah.","start":343.25998,"end":343.58,"sentiment":"neutral","sentiment_score":-0.014327580109238625}],"sentiment":"neutral","sentiment_score":-0.03867914520755962,"num_words":27,"start":316.09998,"end":343.58},{"sentences":[{"text":"Okay.","start":343.58,"end":344.08,"sentiment":"neutral","sentiment_score":-0.005038284230977297},{"text":"So red.","start":344.21997,"end":345.03998,"sentiment":"neutral","sentiment_score":-0.0032179653644561768},{"text":"Ready button.","start":347.9,"end":348.87997,"sentiment":"neutral","sentiment_score":0.004575254861265421},{"text":"Dish.","start":359.185,"end":359.42502,"sentiment":"neutral","sentiment_score":0.004879911430180073},{"text":"No worries, Mark.","start":359.42502,"end":360.64502,"sentiment":"neutral","sentiment_score":0.06630047659079234}],"sentiment":"neutral","sentiment_score":0.02238418177391092,"num_words":9,"start":343.58,"end":360.64502},{"sentences":[{"text":"Great.","start":364.8,"end":365.04,"sentiment":"neutral","sentiment_score":0.2662298083305359},{"text":"So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change.","start":365.04,"end":373.44,"sentiment":"neutral","sentiment_score":0.07350186718006929},{"text":"Just keep an eye out for a private number.","start":373.44,"end":375.12,"sentiment":"neutral","sentiment_score":0.03924668476813369},{"text":"It may be the police trying to contact you just to gain some further information.","start":375.12,"end":378.34,"sentiment":"neutral","sentiment_score":0.0005521088838577271},{"text":"Okay?","start":378.72,"end":379.22,"sentiment":"neutral","sentiment_score":0.058785587549209595}],"sentiment":"neutral","sentiment_score":0.0516352358473731,"num_words":56,"start":364.8,"end":379.22},{"sentences":[{"text":"Okay.","start":380.32492,"end":380.82492,"sentiment":"positive","sentiment_score":0.5492733716964722},{"text":"No worries.","start":380.96494,"end":381.52493,"sentiment":"neutral","sentiment_score":0.16358327120542526},{"text":"Alright.","start":381.52493,"end":381.92493,"sentiment":"neutral","sentiment_score":0.13237950205802915},{"text":"No worries, mate.","start":381.92493,"end":382.64493,"sentiment":"neutral","sentiment_score":0.1118623713652293},{"text":"You take care.","start":382.64493,"end":383.46494,"sentiment":"positive","sentiment_score":0.5227357347806295}],"sentiment":"neutral","sentiment_score":0.2912613734602928,"num_words":10,"start":380.32492,"end":383.46494},{"sentences":[{"text":"Bye.","start":384.00494,"end":384.50494,"sentiment":"neutral","sentiment_score":-0.08890929818153381}],"sentiment":"neutral","sentiment_score":-0.08890929818153381,"num_words":1,"start":384.00494,"end":384.50494}]}}]}],"paragraphs":{"transcript":"\nChannel 1: At the police communication center. This call will be recorded. If you require urgent assistance for a life threatening situation, do not stay on the line. Hang up and ring 000. Please listen to the following two options.\n\nIf you require police officers to attend an incident now, press 1. If you wish to report an incident, cry Good afternoon. Police assistance center. How can I help you?\n\nChannel 0: Hello. Yeah. One, if you can, please. My name is Mike Burns at Cullivar Care Residential Aged Care Facility in Mandra. We have what appears to be a homeless person who is camped in our bus stop, which is a local bus stop, not a real bus stop, on our grounds.\n\nShe's obviously got some sort of severe mental health issues, and she's having a full blown shouting conversation predominantly with herself. But we've got elderly people walking around there, and it's quite intimidating and nerve wracking problem and that type of thing.\n\nChannel 1: Okay. So is she on your property or is she on the main street? Like, at the bus stop?\n\nChannel 0: She is on our property. The bus stop\n\nChannel 1: She's\n\nChannel 0: is\n\nChannel 1: on\n\nChannel 0: on our property.\n\nChannel 1: it's on your property. Okay. No worries. What's your street address there?\n\nChannel 0: It's 33rd Avenue in Mandurah.\n\nChannel 1: 33rd. And you said it was a residential home?\n\nChannel 0: Yeah.\n\nChannel 1: Some sort of what what's that called? Cooler Bar\n\nChannel 0: I\n\nChannel 1: Care?\n\nChannel 0: could correct. Yeah.\n\nChannel 1: Cooler Bar Care. And what's your best contact number there, Mark?\n\nChannel 0: I'll give you my mobile in case the amount of added 04349\n\nChannel 1: Yep.\n\nChannel 0: 23078.\n\nChannel 1: 923\n\nChannel 0: Zero seven eight.\n\nChannel 1: 078. No worries. And you said there's a she is elderly, or do you have\n\nChannel 0: Doesn't\n\nChannel 1: an age?\n\nChannel 0: doesn't maybe maybe 35 to 40, but I haven't been able to get that close to her.\n\nChannel 1: Yeah.\n\nChannel 0: She's\n\nChannel 1: No.\n\nChannel 0: not she's not elderly.\n\nChannel 1: Yeah. So did you say she's yelling?\n\nChannel 0: Yeah. Predominantly out of self.\n\nChannel 1: Billing. What else is she doing?\n\nChannel 0: Sort of that's it. She has\n\nChannel 1: That's\n\nChannel 0: walked\n\nChannel 1: all.\n\nChannel 0: up and down the street and then tried to go on one of the entrance ways, but then walked back and has gone back to the the back of the bus stop where she seems to have set up camp.\n\nChannel 1: Does she look like she's got any weapons at all?\n\nChannel 0: I honestly don't know. But I would think not, but I don't know.\n\nChannel 1: And has she got any belongings that you can see?\n\nChannel 0: There is some belongings. Yes.\n\nChannel 1: So this particular bus stop, is this your bus stop or is it a local bus stop?\n\nChannel 0: It's our bus stop. It it's not\n\nChannel 1: So\n\nChannel 0: part\n\nChannel 1: is\n\nChannel 0: of Transfers.\n\nChannel 1: is you only\n\nChannel 0: It's just\n\nChannel 1: it's not\n\nChannel 0: it's\n\nChannel 1: yeah.\n\nChannel 0: just\n\nChannel 1: You just\n\nChannel 0: a\n\nChannel 1: use it. Yeah.\n\nChannel 0: it's just\n\nChannel 1: Okay.\n\nChannel 0: a it's not used for any purpose, to be honest. But it is a bus stop. You'll recognize it\n\nChannel 1: Okay.\n\nChannel 0: as a bus stop.\n\nChannel 1: Okay. No worries. But it's not actually for use for, like,\n\nChannel 0: Transfers.\n\nChannel 1: the public.\n\nChannel 0: No. Nothing.\n\nChannel 1: Yeah.\n\nChannel 0: No.\n\nChannel 1: It's it's more for you guys if you go out in outings.\n\nChannel 0: It's not even that. It doesn't get used.\n\nChannel 1: Yeah.\n\nChannel 0: It's just\n\nChannel 1: It doesn't\n\nChannel 0: it's just\n\nChannel 1: get used. It's an un yeah. Unused bus stop.\n\nChannel 0: yeah.\n\nChannel 1: So it's def it's on your premise. Okay. No worries.\n\nChannel 0: Yep.\n\nChannel 1: I'm just trying to establish where we can go with this because,\n\nChannel 0: Sure.\n\nChannel 1: obviously, if it's on your premise, then it's different to just being a disturbance.\n\nChannel 0: Yeah.\n\nChannel 1: But if it's like a council property or whatnot, then it yeah. Slightly different. So so it's on your property.\n\nChannel 0: Yep.\n\nChannel 1: Mhmm. How long has she been there for?\n\nChannel 0: I'm not quite sure. Maybe maybe\n\nChannel 1: Okay.\n\nChannel 0: an hour, but I'm not sure.\n\nChannel 1: Okay. Perfect. So she's set up at that bus stop, which is on your property, which is private property. So I have put a job on for police response. So if you receive\n\nChannel 0: Okay.\n\nChannel 1: a call from a private number, it may be the police trying to contact you for further information. Just gonna get a brief description just in case she does move away from that area.\n\nChannel 0: I'm not sure\n\nChannel 1: Do you\n\nChannel 0: if\n\nChannel 1: know\n\nChannel 0: I can\n\nChannel 1: what\n\nChannel 0: give\n\nChannel 1: she's\n\nChannel 0: you a great\n\nChannel 1: wearing?\n\nChannel 0: discussion.\n\nChannel 1: Okay.\n\nChannel 0: You know, dark dark clothes, she's quite small in frame and height, and\n\nChannel 1: So\n\nChannel 0: her\n\nChannel 1: slim\n\nChannel 0: hair is\n\nChannel 1: build.\n\nChannel 0: a reddy blonde ish, but it's, yeah, reddy blonde, but not vivid. It's a little dark.\n\nChannel 1: Yeah. Okay. So red. Ready button. Dish.\n\nNo worries, Mark. Great. So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change. Just keep an eye out for a private number. It may be the police trying to contact you just to gain some further information.\n\nOkay?\n\nChannel 0: Sure. Yep. That's great. Thanks\n\nChannel 1: Okay.\n\nChannel 0: for your help.\n\nChannel 1: No worries. Alright. No worries, mate. You take care.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"At the police communication center.","start":0.24,"end":2.34,"sentiment":"neutral","sentiment_score":-0.057690597325563434},{"text":"This call will be recorded.","start":2.6399999,"end":4.18,"sentiment":"neutral","sentiment_score":-0.045000719279050826},{"text":"If you require urgent assistance for a life threatening situation, do not stay on the line.","start":4.96,"end":10.4,"sentiment":"neutral","sentiment_score":-0.21523117925971746},{"text":"Hang up and ring 000.","start":10.4,"end":12.66,"sentiment":"neutral","sentiment_score":-0.0997668132185936},{"text":"Please listen to the following two options.","start":12.88,"end":15.059999,"sentiment":"neutral","sentiment_score":-0.056363383041960854}],"sentiment":"neutral","sentiment_score":-0.12764561048855907,"channel":1,"num_words":38,"start":0.24,"end":15.059999},{"sentences":[{"text":"If you require police officers to attend an incident now, press 1.","start":15.554999,"end":19.895,"sentiment":"neutral","sentiment_score":-0.04460234319170316},{"text":"If you wish to report an incident, cry Good afternoon.","start":20.035,"end":27.314999,"sentiment":"neutral","sentiment_score":-0.015279511734843255},{"text":"Police assistance center.","start":27.314999,"end":28.275,"sentiment":"neutral","sentiment_score":0.06805423274636269},{"text":"How can I help you?","start":28.275,"end":29.414999,"sentiment":"neutral","sentiment_score":0.07325517535209655}],"sentiment":"neutral","sentiment_score":-0.003919488688309988,"channel":1,"num_words":30,"start":15.554999,"end":29.414999},{"sentences":[{"text":"Hello.","start":29.68,"end":29.92,"sentiment":"neutral","sentiment_score":0.007875848561525345},{"text":"Yeah.","start":29.92,"end":30.0,"sentiment":"neutral","sentiment_score":0.01056003011763096},{"text":"One, if you can, please.","start":30.0,"end":31.12,"sentiment":"neutral","sentiment_score":-0.010174771398305893},{"text":"My name is Mike Burns at Cullivar Care Residential Aged Care Facility in Mandra.","start":31.12,"end":36.1,"sentiment":"neutral","sentiment_score":0.008533319192273276},{"text":"We have what appears to be a homeless person who is camped in our bus stop, which is a local bus stop, not a real bus stop, on our grounds.","start":36.96,"end":46.405003,"sentiment":"neutral","sentiment_score":-0.25373263160387677}],"sentiment":"neutral","sentiment_score":-0.14754804819091863,"channel":0,"num_words":51,"start":29.68,"end":46.405003},{"sentences":[{"text":"She's obviously got some sort of severe mental health issues, and she's having a full blown shouting conversation predominantly with herself.","start":46.705,"end":54.165,"sentiment":"negative","sentiment_score":-0.5670215856461298},{"text":"But we've got elderly people walking around there, and it's quite intimidating and nerve wracking problem and that type of thing.","start":54.705,"end":60.965,"sentiment":"negative","sentiment_score":-0.632315381651833}],"sentiment":"negative","sentiment_score":-0.5996684836489814,"channel":0,"num_words":42,"start":46.705,"end":60.965},{"sentences":[{"text":"Okay.","start":61.379997,"end":61.699997,"sentiment":"neutral","sentiment_score":-0.05037261173129082},{"text":"So is she on your property or is she on the main street?","start":61.699997,"end":64.58,"sentiment":"neutral","sentiment_score":-0.04224740155041218},{"text":"Like, at the bus stop?","start":64.58,"end":65.96,"sentiment":"neutral","sentiment_score":-0.03704999983310699}],"sentiment":"neutral","sentiment_score":-0.041307306897483374,"channel":1,"num_words":19,"start":61.379997,"end":65.96},{"sentences":[{"text":"She is on our property.","start":66.99,"end":68.11,"sentiment":"neutral","sentiment_score":-0.03539313822984695},{"text":"The bus 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The representative asks for the bus stop's address and contact information, and confirms that the woman is on their property. The representative also asks about the woman's behavior and suggests calling if there is further information needed."},"intents":{"segments":[{"text":"If you require police officers to attend an incident now, press 1. If you wish to report an incident, cry Good afternoon.","start_word":38,"end_word":59,"intents":[{"intent":"Report an incident","confidence_score":0.24753174}]},{"text":"up and down the street and then tried to go on one of the entrance ways, but then walked back and has gone back to the the back of the bus stop where she seems to have set up camp. Does she look like she's got any weapons at all? I honestly don't know.","start_word":333,"end_word":386,"intents":[{"intent":"Explain incident","confidence_score":0.0000025570587}]},{"text":"I'm just trying to establish where we can go with this because, Sure.","start_word":549,"end_word":561,"intents":[{"intent":"Establish direction","confidence_score":0.004854993}]},{"text":"I'm just trying to establish where we can go with this because, Sure. obviously, if it's on your premise, then it's different to just being a disturbance. Yeah.","start_word":549,"end_word":576,"intents":[{"intent":"Explain situation","confidence_score":0.0038040201}]},{"text":"a call from a private number, it may be the police trying to contact you for further information. Just gonna get a brief description just in case she does move away from that area. I'm not sure Do you if know I can what give she's you a great wearing? discussion. Okay.","start_word":653,"end_word":704,"intents":[{"intent":"Get information","confidence_score":0.008475239},{"intent":"Provide information","confidence_score":0.006383787}]},{"text":"Just gonna get a brief description just in case she does move away from that area. I'm not sure Do you if know I can what give she's you a great wearing? discussion. Okay.","start_word":671,"end_word":704,"intents":[{"intent":"Provide description","confidence_score":0.19308321}]},{"text":"So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change. Just keep an eye out for a private number. It may be the police trying to contact you just to gain some further information. Okay? Sure.","start_word":751,"end_word":806,"intents":[{"intent":"Suggest calling 000","confidence_score":0.00013218248}]}]},"sentiments":{"segments":[{"text":"At the police communication center. This call will be recorded. If you require urgent assistance for a life threatening situation, do not stay on the line. Hang up and ring 000. Please listen to the following two options. If you require police officers to attend an incident now, press 1. If you wish to report an incident, cry Good afternoon. Police assistance center. How can I help you? Hello. Yeah. One, if you can, please. My name is Mike Burns at Cullivar Care Residential Aged Care Facility in Mandra. We have what appears to be a homeless person who is camped in our bus stop, which is a local bus stop, not a real bus stop, on our grounds.","start_word":0,"end_word":118,"sentiment":"neutral","sentiment_score":-0.10054557025432588},{"text":"She's obviously got some sort of severe mental health issues, and she's having a full blown shouting conversation predominantly with herself. But we've got elderly people walking around there, and it's quite intimidating and nerve wracking problem and that type of thing.","start_word":119,"end_word":160,"sentiment":"negative","sentiment_score":-0.5979678630828857},{"text":"Okay. So is she on your property or is she on the main street? Like, at the bus stop? She is on our property. The bus stop She's is on on our property. it's on your property. Okay. No worries. What's your street address there? It's 33rd Avenue in Mandurah. 33rd. And you said it was a residential home? Yeah. Some sort of what what's that called? Cooler Bar I Care? could correct. Yeah. Cooler Bar Care. And what's your best contact number there, Mark? I'll give you my mobile in case the amount of added 04349 Yep. 23078. 923 Zero seven eight. 078. No worries. And you said there's a she is elderly, or do you have Doesn't an age? doesn't maybe maybe 35 to 40, but I haven't been able to get that close to her. Yeah. She's No. not she's not elderly. Yeah. So did you say she's yelling? Yeah. Predominantly out of self. Billing. What else is she doing? Sort of that's it. She has That's walked all. up and down the street and then tried to go on one of the entrance ways, but then walked back and has gone back to the the back of the bus stop where she seems to have set up camp. Does she look like she's got any weapons at all? I honestly don't know. But I would think not, but I don't know. And has she got any belongings that you can see? There is some belongings. Yes. So this particular bus stop, is this your bus stop or is it a local bus stop? It's our bus stop. It it's not So part is of Transfers. is you only It's just it's not it's yeah. just You just a use it. Yeah. it's just Okay. a it's not used for any purpose, to be honest. But it is a bus stop. You'll recognize it Okay. as a bus stop. Okay. No worries. But it's not actually for use for, like, Transfers. the public. No. Nothing. Yeah. No. It's it's more for you guys if you go out in outings.","start_word":161,"end_word":512,"sentiment":"neutral","sentiment_score":-0.08685096958652139},{"text":"It's not even that. It doesn't get used.","start_word":513,"end_word":520,"sentiment":"negative","sentiment_score":-0.3601478338241577},{"text":"Yeah. It's just It doesn't it's just get used.","start_word":521,"end_word":529,"sentiment":"neutral","sentiment_score":-0.2537372410297394},{"text":"It's an un yeah. Unused bus stop.","start_word":530,"end_word":536,"sentiment":"negative","sentiment_score":-0.36008939146995544},{"text":"yeah. So it's def it's on your premise. Okay. No worries. Yep. I'm just trying to establish where we can go with this because, Sure. obviously, if it's on your premise, then it's different to just being a disturbance. Yeah. But if it's like a council property or whatnot, then it yeah. Slightly different. So so it's on your property. Yep. Mhmm. How long has she been there for? I'm not quite sure. Maybe maybe Okay. an hour, but I'm not sure. Okay. Perfect. So she's set up at that bus stop, which is on your property, which is private property. So I have put a job on for police response. So if you receive Okay. a call from a private number, it may be the police trying to contact you for further information. Just gonna get a brief description just in case she does move away from that area. I'm not sure Do you if know I can what give she's you a great wearing? discussion. Okay. You know, dark dark clothes, she's quite small in frame and height, and So her slim hair is build. a reddy blonde ish, but it's, yeah, reddy blonde, but not vivid. It's a little dark. Yeah. Okay. So red. Ready button. Dish. No worries, Mark. Great. So just prior to the police arrival, if her behavior escalates in any way, you're more than welcome to call 000 and just let us advise us of any change. Just keep an eye out for a private number. It may be the police trying to contact you just to gain some further information. Okay? Sure. Yep.","start_word":537,"end_word":807,"sentiment":"neutral","sentiment_score":-0.009323242326641655},{"text":"That's great. Thanks Okay. for your help.","start_word":808,"end_word":814,"sentiment":"positive","sentiment_score":0.5453581809997559},{"text":"No worries. Alright. No worries, mate.","start_word":815,"end_word":820,"sentiment":"neutral","sentiment_score":0.14024576544761658},{"text":"You take care.","start_word":821,"end_word":823,"sentiment":"positive","sentiment_score":0.5007361173629761},{"text":"Bye. Bye.","start_word":824,"end_word":825,"sentiment":"neutral","sentiment_score":0.21925890445709229}],"average":{"sentiment":"neutral","sentiment_score":-0.08428331593998142}}}}