{"metadata":{"transaction_key":"deprecated","request_id":"01a08e86-f1c5-77c0-b47d-68f76b481964","sha256":"7266ae268ea8dd72441a92f7fa6ee183d69d2841469a498ed2fc2227f2782e60","created":"2026-09-11T03:33:24.775Z","duration":15.983937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":55},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":55,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Anoop. Please leave a message, and I will get back to you as soon as possible. Thanks. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"hi","start":2.56,"end":2.8799999,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.20768937468528748},{"word":"this","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.18201355636119845},{"word":"is","start":3.04,"end":3.1999998,"confidence":0.9980469,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.20973509550094604},{"word":"anoop","start":3.1999998,"end":3.6999998,"confidence":0.93929034,"punctuated_word":"Anoop.","sentiment":"neutral","sentiment_score":0.1729748249053955},{"word":"please","start":3.84,"end":4.08,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.09480316936969756},{"word":"leave","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.009237051010131836},{"word":"a","start":4.3199997,"end":4.4,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.010331287980079653},{"word":"message","start":4.4,"end":4.7999997,"confidence":0.93652344,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.003525383770465851},{"word":"and","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0588710755109787},{"word":"i","start":4.96,"end":5.12,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.1642187088727951},{"word":"will","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.08235098421573639},{"word":"get","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.08613316714763641},{"word":"back","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05338466167449951},{"word":"to","start":5.6,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.12597286701202393},{"word":"you","start":5.7599998,"end":5.92,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.22458642721176147},{"word":"as","start":5.92,"end":6.0,"confidence":0.9951172,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.14191995561122894},{"word":"soon","start":6.0,"end":6.24,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.18584927916526792},{"word":"as","start":6.24,"end":6.3999996,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.10750898718833923},{"word":"possible","start":6.3999996,"end":6.8999996,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.16581213474273682},{"word":"thanks","start":6.96,"end":7.46,"confidence":1.0,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.6262574195861816},{"word":"please","start":8.72,"end":9.12,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.015622839331626892},{"word":"leave","start":9.12,"end":9.28,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.020433738827705383},{"word":"a","start":9.28,"end":9.44,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.0034300684928894043},{"word":"detailed","start":9.44,"end":9.92,"confidence":0.9980469,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":0.004288658499717712},{"word":"message","start":9.92,"end":10.4,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.05083241313695907},{"word":"after","start":10.4,"end":10.639999,"confidence":0.9951172,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.0830165296792984},{"word":"the","start":10.639999,"end":10.8,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08811990916728973},{"word":"tone","start":10.8,"end":11.28,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.04000046476721763},{"word":"when","start":11.28,"end":11.5199995,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.04739782214164734},{"word":"you","start":11.5199995,"end":11.679999,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.028121694922447205},{"word":"have","start":11.679999,"end":11.84,"confidence":0.9760742,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.03315337002277374},{"word":"finished","start":11.84,"end":12.24,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.05333398282527923},{"word":"recording","start":12.24,"end":12.719999,"confidence":0.9975586,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.032215751707553864},{"word":"you","start":12.719999,"end":12.88,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.029095418751239777},{"word":"may","start":12.88,"end":13.04,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.03468787297606468},{"word":"hang","start":13.04,"end":13.36,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.03626248240470886},{"word":"up","start":13.36,"end":13.5199995,"confidence":0.7595215,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.028740687295794487},{"word":"or","start":13.5199995,"end":13.759999,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.04004640504717827},{"word":"press","start":13.759999,"end":14.08,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.043470531702041626},{"word":"1","start":14.08,"end":14.24,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.02410291507840157},{"word":"for","start":14.24,"end":14.48,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.020531028509140015},{"word":"more","start":14.48,"end":14.639999,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.013417918235063553},{"word":"options","start":14.639999,"end":15.139999,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.001360863447189331}],"paragraphs":{"transcript":"\nHi. This is Anoop. Please leave a message, and I will get back to you as soon as possible. Thanks. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.20768937468528748},{"text":"This is Anoop.","start":2.8799999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.18824115892251334},{"text":"Please leave a message, and I will get back to you as soon as possible.","start":3.84,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.10049695819616318},{"text":"Thanks.","start":6.96,"end":7.46,"sentiment":"positive","sentiment_score":0.6262574195861816},{"text":"Please leave a detailed message after the tone.","start":8.72,"end":11.28,"sentiment":"neutral","sentiment_score":-0.03628839598968625}],"sentiment":"neutral","sentiment_score":0.09342205271657024,"num_words":28,"start":2.56,"end":11.28},{"sentences":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":11.28,"end":15.139999,"sentiment":"neutral","sentiment_score":-0.031062583004434905}],"sentiment":"neutral","sentiment_score":-0.031062583004434905,"num_words":15,"start":11.28,"end":15.139999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Anoop. Please leave a message, and I will get back to you as soon as possible. Thanks. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.56,"end":2.8799999,"sentiment":"neutral","sentiment_score":0.20768937468528748},{"text":"This is Anoop.","start":2.8799999,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.18824115892251334},{"text":"Please leave a message, and I will get back to you as soon as possible.","start":3.84,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.10049695819616318},{"text":"Thanks.","start":6.96,"end":7.46,"sentiment":"positive","sentiment_score":0.6262574195861816},{"text":"Please leave a detailed message after the tone.","start":8.72,"end":11.28,"sentiment":"neutral","sentiment_score":-0.03628839598968625}],"sentiment":"neutral","sentiment_score":0.09342205271657024,"channel":1,"num_words":28,"start":2.56,"end":11.28},{"sentences":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":11.28,"end":15.139999,"sentiment":"neutral","sentiment_score":-0.031062583004434905}],"sentiment":"neutral","sentiment_score":-0.031062583004434905,"channel":1,"num_words":15,"start":11.28,"end":15.139999}]},"summary":{"result":"success","short":"Hi. This is Anoop. Please leave a message, and I will get back to you as soon as possible. Thanks. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":20,"end_word":42,"intents":[{"intent":"Leave message","confidence_score":0.6633044}]}]},"sentiments":{"segments":[{"text":"Hi. This is Anoop. Please leave a message, and I will get back to you as soon as possible.","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.12024497985839844},{"text":"Thanks.","start_word":19,"end_word":19,"sentiment":"positive","sentiment_score":0.6262574195861816},{"text":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","start_word":20,"end_word":42,"sentiment":"neutral","sentiment_score":-0.03039245679974556}],"average":{"sentiment":"neutral","sentiment_score":0.06195728128606623}}}}