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you are you good.","start":19.695,"end":20.975,"sentiment":"positive","sentiment_score":0.3984487593173981},{"text":"Good.","start":20.975,"end":21.215,"sentiment":"positive","sentiment_score":0.39480775594711304},{"text":"Are you off are you working still or are you not?","start":21.215,"end":24.42,"sentiment":"neutral","sentiment_score":0.01601993665099144}],"sentiment":"neutral","sentiment_score":0.15078063857029467,"channel":1,"num_words":17,"start":19.695,"end":24.42},{"sentences":[{"text":"Yep.","start":25.435,"end":25.755001,"sentiment":"neutral","sentiment_score":0.06698969006538391},{"text":"Still working.","start":25.755001,"end":26.575,"sentiment":"neutral","sentiment_score":0.08117988333106041}],"sentiment":"neutral","sentiment_score":0.07644981890916824,"channel":0,"num_words":3,"start":25.435,"end":26.575},{"sentences":[{"text":"Yeah.","start":27.06,"end":27.56,"sentiment":"neutral","sentiment_score":0.01698007807135582},{"text":"I have a question for you.","start":28.1,"end":29.380001,"sentiment":"neutral","sentiment_score":-0.024178300984203815},{"text":"Remember how we renewed the domain domain name?","start":29.380001,"end":32.76,"sentiment":"neutral","sentiment_score":-0.03373918472789228}],"sentiment":"neutral","sentiment_score":-0.026533547043800353,"channel":1,"num_words":15,"start":27.06,"end":32.76},{"sentences":[{"text":"You haven't renewed it.","start":35.53,"end":37.21,"sentiment":"neutral","sentiment_score":-0.12604487501084805},{"text":"Right?","start":37.21,"end":37.71,"sentiment":"neutral","sentiment_score":-0.07858363538980484}],"sentiment":"neutral","sentiment_score":-0.11655262708663941,"channel":0,"num_words":5,"start":35.53,"end":37.71},{"sentences":[{"text":"We have the $100 came out of my account or whatever how how much it 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okay.","start":92.37,"end":93.090004,"sentiment":"neutral","sentiment_score":-0.0068712616339325905},{"text":"Alright.","start":93.090004,"end":93.590004,"sentiment":"neutral","sentiment_score":-0.00035624951124191284},{"text":"But I can see I need to check out with Harry about your domain.","start":94.05,"end":99.494995,"sentiment":"neutral","sentiment_score":-0.047833677913461416},{"text":"Give me a second.","start":102.835,"end":103.895,"sentiment":"neutral","sentiment_score":-0.032834849786013365}],"sentiment":"neutral","sentiment_score":-0.03881474584341049,"channel":0,"num_words":21,"start":92.37,"end":103.895},{"sentences":[{"text":"Yep.","start":104.875,"end":105.375,"sentiment":"neutral","sentiment_score":-0.0031301360577344894},{"text":"In February, it came 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The agent confirms that the domain is expired and that the money was deducted from Sharon's account in February. The agent will need to check with Harry about the domain and call back later."},"intents":{"segments":[{"text":"Remember how we renewed the domain domain name? You haven't renewed it. Right? We have the $100 came out of my account or whatever how how much it was. Nope.","start_word":54,"end_word":83,"intents":[{"intent":"Resolve domain renewal issue","confidence_score":0.1242793}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Hi. Is this Randall? Yep. Resideo. It's Sharon from SY Building and Construction. Hi, Sharon. How are you, mate?","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.1209319606423378},{"text":"How Well, things thanks. going? Are you are you good. Good.","start_word":22,"end_word":32,"sentiment":"positive","sentiment_score":0.4460597634315491},{"text":"Are you off are you working still or are you not? Yep. Still working. Yeah. I have a question for you. Remember how we renewed the domain domain name? You haven't renewed it. Right? We have the $100 came out of my account or whatever how how much it was. Nope. I haven't done anything regarding your domain. I gave you a call, but you were not reachable. I said to you last We time, spoke like, your domain is expired. yeah. We spoke after that. Yeah. We spoke that I I reached out to you that your domain is expired. So you said you said, like, we will work on it. And then I tried calling you, but you were not answerable after that. So so the host mate that came through, Mhmm. it didn't it the, like, money came out of my account. So Okay. So they deducted from your account. yeah. Oh, okay. Alright. But I can see I need to check out with Harry about your domain. Give me a second. Yep. In February, it came out. Give me a second.","start_word":33,"end_word":217,"sentiment":"neutral","sentiment_score":-0.12805001437664032}],"average":{"sentiment":"neutral","sentiment_score":-0.06346565097957463}}}}