{"metadata":{"transaction_key":"deprecated","request_id":"01a00d4e-23ac-7e43-b107-d97e4427f85d","sha256":"aedb117381f392b6f5fcf72cdce53aee705a02e463f1e0a7384c812109613d37","created":"2026-08-17T01:20:21.149Z","duration":63.143936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":187,"output_tokens":58},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":223,"output_tokens":223},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":223,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hi. Good morning, Paul. Yeah. Paul, good morning. My name is Mary calling from Vigilance AI. I hope you're doing well. Paul, we are a cybersecurity company that runs an AI powered MBR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company. That's why I'm calling and checking if you do have oh, I see. Yeah. But nothing to worry about because there's no commitment on this. This is just a free pilot. Our goal I see. Okay then. I'll make a note. Thank","confidence":0.99902344,"words":[{"word":"hello","start":2.6399999,"end":3.1399999,"confidence":0.89941406,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.02509101666510105},{"word":"hi","start":3.6,"end":4.1,"confidence":0.94433594,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2117156982421875},{"word":"good","start":4.3199997,"end":4.56,"confidence":0.9951172,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.38147789239883423},{"word":"morning","start":4.56,"end":5.06,"confidence":0.9890137,"punctuated_word":"morning,","sentiment":"positive","sentiment_score":0.371969997882843},{"word":"paul","start":5.12,"end":5.62,"confidence":0.9724121,"punctuated_word":"Paul.","sentiment":"positive","sentiment_score":0.3789761960506439},{"word":"yeah","start":8.16,"end":8.66,"confidence":0.98217773,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.3235355019569397},{"word":"paul","start":8.8,"end":9.28,"confidence":0.99658203,"punctuated_word":"Paul,","sentiment":"positive","sentiment_score":0.38373804092407227},{"word":"good","start":9.28,"end":9.5199995,"confidence":0.99902344,"punctuated_word":"good","sentiment":"positive","sentiment_score":0.5092266798019409},{"word":"morning","start":9.5199995,"end":10.0199995,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.4740822315216065},{"word":"my","start":10.559999,"end":10.719999,"confidence":0.5473633,"punctuated_word":"My","sentiment":"positive","sentiment_score":0.3575972616672516},{"word":"name","start":10.719999,"end":10.96,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.3182908296585083},{"word":"is","start":10.96,"end":11.2,"confidence":1.0,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3844871520996094},{"word":"mary","start":11.2,"end":11.7,"confidence":0.9838867,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.402951180934906},{"word":"calling","start":11.84,"end":12.32,"confidence":0.9394531,"punctuated_word":"calling","sentiment":"positive","sentiment_score":0.3457522988319397},{"word":"from","start":12.32,"end":12.82,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.38843607902526855},{"word":"vigilance","start":12.88,"end":13.38,"confidence":0.97216797,"punctuated_word":"Vigilance","sentiment":"positive","sentiment_score":0.3446823060512543},{"word":"ai","start":13.84,"end":14.24,"confidence":0.94799805,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.40008318424224854},{"word":"i","start":14.24,"end":14.32,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6043314337730408},{"word":"hope","start":14.32,"end":14.559999,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6648442149162292},{"word":"you're","start":14.559999,"end":14.799999,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.588257908821106},{"word":"doing","start":14.799999,"end":15.2,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.5078071355819702},{"word":"well","start":15.2,"end":15.7,"confidence":0.9909668,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.4837757349014282},{"word":"paul","start":17.735,"end":17.975,"confidence":0.98706055,"punctuated_word":"Paul,","sentiment":"neutral","sentiment_score":0.1171690672636032},{"word":"we","start":17.975,"end":18.215,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.14811377227306366},{"word":"are","start":18.215,"end":18.615,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.17685700953006744},{"word":"a","start":18.615,"end":19.015,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.148670494556427},{"word":"cybersecurity","start":19.015,"end":19.515,"confidence":0.90527344,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.15394620597362518},{"word":"company","start":20.615,"end":21.095001,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":0.11836162954568864},{"word":"that","start":21.095001,"end":21.255001,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.1306370496749878},{"word":"runs","start":21.255001,"end":21.655,"confidence":0.9980469,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":0.18422675132751465},{"word":"an","start":21.655,"end":21.895,"confidence":0.9375,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.21250730752944944},{"word":"ai","start":21.895,"end":22.135,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.19534125924110413},{"word":"powered","start":22.135,"end":22.615,"confidence":0.9970703,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":0.21077007055282593},{"word":"mbr","start":22.615,"end":23.115,"confidence":0.6719971,"punctuated_word":"MBR","sentiment":"neutral","sentiment_score":0.17598003149032593},{"word":"platform","start":23.175,"end":23.675,"confidence":1.0,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":0.17749261856079102},{"word":"we're","start":25.415,"end":25.654999,"confidence":0.7722168,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.13227149844169617},{"word":"trying","start":25.654999,"end":26.055,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":0.13186600804328918},{"word":"to","start":26.055,"end":26.215,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1553717404603958},{"word":"get","start":26.215,"end":26.375,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.13001181185245514},{"word":"in","start":26.375,"end":26.535,"confidence":0.99902344,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.1381472945213318},{"word":"touch","start":26.535,"end":26.775002,"confidence":1.0,"punctuated_word":"touch","sentiment":"neutral","sentiment_score":0.1398351639509201},{"word":"with","start":26.775002,"end":26.935001,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":0.17526423931121826},{"word":"you","start":26.935001,"end":27.175,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.18968023359775543},{"word":"because","start":27.175,"end":27.654999,"confidence":0.8496094,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.1752748191356659},{"word":"our","start":27.654999,"end":27.895,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2814252972602844},{"word":"cto","start":27.895,"end":28.375,"confidence":0.99902344,"punctuated_word":"CTO","sentiment":"neutral","sentiment_score":0.3264912962913513},{"word":"would","start":28.375,"end":28.535,"confidence":0.99902344,"punctuated_word":"would","sentiment":"neutral","sentiment_score":0.30512580275535583},{"word":"love","start":28.535,"end":28.775,"confidence":0.9819336,"punctuated_word":"love","sentiment":"positive","sentiment_score":0.4379705786705017},{"word":"to","start":28.775,"end":28.935001,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.33126285672187805},{"word":"have","start":28.935001,"end":29.095001,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.30353671312332153},{"word":"a","start":29.095001,"end":29.255001,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.33090710639953613},{"word":"quick","start":29.255001,"end":29.494999,"confidence":0.9980469,"punctuated_word":"quick","sentiment":"positive","sentiment_score":0.4008169174194336},{"word":"demo","start":29.494999,"end":29.895,"confidence":1.0,"punctuated_word":"demo","sentiment":"positive","sentiment_score":0.37073418498039246},{"word":"just","start":29.895,"end":30.135,"confidence":0.98535156,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3673549890518189},{"word":"to","start":30.135,"end":30.295,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2340538501739502},{"word":"introduce","start":30.295,"end":30.795,"confidence":1.0,"punctuated_word":"introduce","sentiment":"neutral","sentiment_score":0.2243202030658722},{"word":"about","start":30.855,"end":31.175,"confidence":0.6464844,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.22485068440437317},{"word":"our","start":31.175,"end":31.335,"confidence":0.99609375,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.2013072669506073},{"word":"company","start":31.335,"end":31.835,"confidence":0.9797363,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.18750900030136108},{"word":"that's","start":32.99,"end":33.23,"confidence":1.0,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":0.026257982477545735},{"word":"why","start":33.23,"end":33.47,"confidence":1.0,"punctuated_word":"why","sentiment":"neutral","sentiment_score":0.020410988479852676},{"word":"i'm","start":33.47,"end":33.63,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0364079587161541},{"word":"calling","start":33.63,"end":33.95,"confidence":1.0,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.027236048132181168},{"word":"and","start":33.95,"end":34.11,"confidence":0.99121094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.029091591015458107},{"word":"checking","start":34.11,"end":34.510002,"confidence":1.0,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":-0.07211728394031525},{"word":"if","start":34.510002,"end":34.670002,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.13379724323749542},{"word":"you","start":34.670002,"end":34.75,"confidence":0.8461914,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2140369862318039},{"word":"do","start":34.75,"end":34.91,"confidence":0.9873047,"punctuated_word":"do","sentiment":"neutral","sentiment_score":-0.17218974232673645},{"word":"have","start":34.91,"end":35.07,"confidence":0.94921875,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.1868085265159607},{"word":"oh","start":40.99,"end":41.39,"confidence":0.9550781,"punctuated_word":"oh,","sentiment":"neutral","sentiment_score":-0.01018321979790926},{"word":"i","start":41.39,"end":41.63,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.03364243730902672},{"word":"see","start":41.63,"end":42.13,"confidence":1.0,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.04495759308338165},{"word":"yeah","start":42.43,"end":42.91,"confidence":0.9980469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.06441107392311096},{"word":"but","start":42.91,"end":43.15,"confidence":1.0,"punctuated_word":"But","sentiment":"neutral","sentiment_score":0.04837841913104057},{"word":"nothing","start":43.15,"end":43.55,"confidence":1.0,"punctuated_word":"nothing","sentiment":"neutral","sentiment_score":0.02704063057899475},{"word":"to","start":43.55,"end":43.63,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.01650497317314148},{"word":"worry","start":43.63,"end":43.95,"confidence":1.0,"punctuated_word":"worry","sentiment":"neutral","sentiment_score":0.01319749653339386},{"word":"about","start":43.95,"end":44.43,"confidence":1.0,"punctuated_word":"about","sentiment":"neutral","sentiment_score":0.016042932868003845},{"word":"because","start":44.43,"end":44.91,"confidence":0.7133789,"punctuated_word":"because","sentiment":"neutral","sentiment_score":0.03804799169301987},{"word":"there's","start":44.91,"end":45.39,"confidence":0.98950195,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.056920599192380905},{"word":"no","start":45.39,"end":45.63,"confidence":0.99902344,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.038631126284599304},{"word":"commitment","start":45.63,"end":46.13,"confidence":1.0,"punctuated_word":"commitment","sentiment":"neutral","sentiment_score":-0.06023307889699936},{"word":"on","start":46.35,"end":46.510002,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.01512318104505539},{"word":"this","start":46.510002,"end":46.995,"confidence":0.99658203,"punctuated_word":"this.","sentiment":"neutral","sentiment_score":0.0261734277009964},{"word":"this","start":47.635,"end":47.875,"confidence":0.93115234,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.01164671778678894},{"word":"is","start":47.875,"end":47.954998,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.02637334167957306},{"word":"just","start":47.954998,"end":48.195,"confidence":0.99902344,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.04547297954559326},{"word":"a","start":48.195,"end":48.355,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07622401416301727},{"word":"free","start":48.355,"end":48.675,"confidence":1.0,"punctuated_word":"free","sentiment":"neutral","sentiment_score":0.1047845184803009},{"word":"pilot","start":48.675,"end":49.155,"confidence":0.94262695,"punctuated_word":"pilot.","sentiment":"neutral","sentiment_score":0.07433150708675385},{"word":"our","start":49.155,"end":49.555,"confidence":0.9902344,"punctuated_word":"Our","sentiment":"neutral","sentiment_score":0.05823448300361633},{"word":"goal","start":49.555,"end":50.055,"confidence":0.96240234,"punctuated_word":"goal","sentiment":"neutral","sentiment_score":0.052253708243370056},{"word":"i","start":54.995,"end":55.315,"confidence":0.9165039,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.04539446532726288},{"word":"see","start":55.315,"end":55.795,"confidence":0.99853516,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":0.05231022834777832},{"word":"okay","start":55.795,"end":56.195,"confidence":0.99902344,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.04529425501823425},{"word":"then","start":56.195,"end":56.515,"confidence":0.8913574,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.03222918510437012},{"word":"i'll","start":56.515,"end":56.675,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.044664166867733},{"word":"make","start":56.675,"end":56.915,"confidence":0.99902344,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.051705311983823776},{"word":"a","start":56.915,"end":56.995,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.04170946776866913},{"word":"note","start":56.995,"end":57.475,"confidence":0.9980469,"punctuated_word":"note.","sentiment":"neutral","sentiment_score":0.06531921029090881},{"word":"thank","start":57.475,"end":57.975,"confidence":0.6699219,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.20119936764240265}],"paragraphs":{"transcript":"\nHello? Hi. Good morning, Paul. Yeah. Paul, good morning.\n\nMy name is Mary calling from Vigilance AI. I hope you're doing well. Paul, we are a cybersecurity company that runs an AI powered MBR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company. That's why I'm calling and checking if you do have oh, I see.\n\nYeah. But nothing to worry about because there's no commitment on this. This is just a free pilot. Our goal I see. Okay then.\n\nI'll make a note. Thank","paragraphs":[{"sentences":[{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.02509101666510105},{"text":"Hi.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":0.2117156982421875},{"text":"Good morning, Paul.","start":4.3199997,"end":5.62,"sentiment":"positive","sentiment_score":0.37747469544410706},{"text":"Yeah.","start":8.16,"end":8.66,"sentiment":"neutral","sentiment_score":0.3235355019569397},{"text":"Paul, good morning.","start":8.8,"end":10.0199995,"sentiment":"positive","sentiment_score":0.45568231741587323}],"sentiment":"positive","sentiment_score":0.3399792506049077,"num_words":9,"start":2.6399999,"end":10.0199995},{"sentences":[{"text":"My name is Mary calling from Vigilance AI.","start":10.559999,"end":14.24,"sentiment":"positive","sentiment_score":0.3677850365638733},{"text":"I hope you're doing well.","start":14.24,"end":15.7,"sentiment":"positive","sentiment_score":0.5698032855987549},{"text":"Paul, we are a cybersecurity company that runs an AI powered MBR platform.","start":17.735,"end":23.675,"sentiment":"neutral","sentiment_score":0.16539025134765184},{"text":"We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company.","start":25.415,"end":31.835,"sentiment":"neutral","sentiment_score":0.24564123153686523},{"text":"That's why I'm calling and checking if you do have oh, I see.","start":32.99,"end":42.13,"sentiment":"neutral","sentiment_score":-0.04393295406435545}],"sentiment":"neutral","sentiment_score":0.21056557368368856,"num_words":63,"start":10.559999,"end":42.13},{"sentences":[{"text":"Yeah.","start":42.43,"end":42.91,"sentiment":"neutral","sentiment_score":0.06441107392311096},{"text":"But nothing to worry about because there's no commitment on this.","start":42.91,"end":46.995,"sentiment":"neutral","sentiment_score":0.01868921247395602},{"text":"This is just a free pilot.","start":47.635,"end":49.155,"sentiment":"neutral","sentiment_score":0.0525899405280749},{"text":"Our goal I see.","start":49.155,"end":55.795,"sentiment":"neutral","sentiment_score":0.0520482212305069},{"text":"Okay then.","start":55.795,"end":56.515,"sentiment":"neutral","sentiment_score":0.038761720061302185}],"sentiment":"neutral","sentiment_score":0.036302015806237854,"num_words":24,"start":42.43,"end":56.515},{"sentences":[{"text":"I'll make a note.","start":56.515,"end":57.475,"sentiment":"neutral","sentiment_score":0.05084953922778368},{"text":"Thank","start":57.475,"end":57.975,"sentiment":"neutral","sentiment_score":0.20119936764240265}],"sentiment":"neutral","sentiment_score":0.08091950491070747,"num_words":5,"start":56.515,"end":57.975}]}}]},{"alternatives":[{"transcript":"Eight. Five. Yep. Yeah. I'm not no. It's not really my apartment. I'm sorry. I'm not I'm not interested. Thanks. I just kinda wanna spend the time. I'm not I'm not interested. Thank you. I'm driving in in New Canada. Okay. Thanks. Bye.","confidence":0.8779297,"words":[{"word":"eight","start":1.1999999,"end":1.6999999,"confidence":0.86938477,"punctuated_word":"Eight.","sentiment":"neutral","sentiment_score":0.011343136429786682},{"word":"five","start":7.04,"end":7.54,"confidence":0.89038086,"punctuated_word":"Five.","sentiment":"positive","sentiment_score":0.33704447746276855},{"word":"yep","start":18.335,"end":18.835,"confidence":0.7897949,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.12999778985977173},{"word":"yeah","start":34.09,"end":34.59,"confidence":0.70410156,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.028138715773820877},{"word":"i'm","start":34.65,"end":34.89,"confidence":0.7519531,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1575711965560913},{"word":"not","start":34.89,"end":35.39,"confidence":0.875,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.1621190309524536},{"word":"no","start":35.77,"end":36.17,"confidence":0.92993164,"punctuated_word":"no.","sentiment":"neutral","sentiment_score":-0.20787619054317472},{"word":"it's","start":36.17,"end":36.41,"confidence":0.98339844,"punctuated_word":"It's","sentiment":"negative","sentiment_score":-0.4058052003383637},{"word":"not","start":36.41,"end":36.57,"confidence":0.9980469,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.3748394846916199},{"word":"really","start":36.57,"end":36.809998,"confidence":0.99121094,"punctuated_word":"really","sentiment":"negative","sentiment_score":-0.4073195159435272},{"word":"my","start":36.809998,"end":37.05,"confidence":0.87841797,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.4419488608837128},{"word":"apartment","start":37.05,"end":37.55,"confidence":0.7624512,"punctuated_word":"apartment.","sentiment":"negative","sentiment_score":-0.4041139483451843},{"word":"i'm","start":37.85,"end":37.93,"confidence":0.9016113,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.41839656233787537},{"word":"sorry","start":37.93,"end":38.25,"confidence":0.9345703,"punctuated_word":"sorry.","sentiment":"negative","sentiment_score":-0.39433228969573975},{"word":"i'm","start":38.25,"end":38.489998,"confidence":0.96728516,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4276009500026703},{"word":"not","start":38.489998,"end":38.73,"confidence":0.9819336,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4045951962471008},{"word":"i'm","start":38.73,"end":38.89,"confidence":0.81811523,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4653862416744232},{"word":"not","start":38.89,"end":39.129997,"confidence":0.99609375,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4746366143226623},{"word":"interested","start":39.129997,"end":39.629997,"confidence":0.99853516,"punctuated_word":"interested.","sentiment":"negative","sentiment_score":-0.40479326248168945},{"word":"thanks","start":40.385002,"end":40.885002,"confidence":0.765625,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":-0.09851516038179398},{"word":"i","start":48.545002,"end":48.705,"confidence":0.7050781,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.07287420332431793},{"word":"just","start":48.705,"end":49.025,"confidence":0.7397461,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.01406676322221756},{"word":"kinda","start":49.025,"end":49.265,"confidence":0.3564453,"punctuated_word":"kinda","sentiment":"neutral","sentiment_score":0.05231987684965134},{"word":"wanna","start":49.265,"end":49.505,"confidence":0.5932617,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.07805199176073074},{"word":"spend","start":49.505,"end":49.745003,"confidence":0.99121094,"punctuated_word":"spend","sentiment":"neutral","sentiment_score":0.08878757059574127},{"word":"the","start":49.745003,"end":49.985,"confidence":0.71728516,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.0302903950214386},{"word":"time","start":49.985,"end":50.465,"confidence":0.8469238,"punctuated_word":"time.","sentiment":"neutral","sentiment_score":0.01878885179758072},{"word":"i'm","start":50.465,"end":50.545,"confidence":0.98828125,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.2307028770446777},{"word":"not","start":50.545,"end":50.785,"confidence":0.48388672,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.2932322025299072},{"word":"i'm","start":50.785,"end":50.945,"confidence":0.90893555,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4264190196990967},{"word":"not","start":50.945,"end":51.185,"confidence":0.98095703,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.5148550868034363},{"word":"interested","start":51.185,"end":51.685,"confidence":0.8391113,"punctuated_word":"interested.","sentiment":"neutral","sentiment_score":-0.32091039419174194},{"word":"thank","start":51.985,"end":52.225,"confidence":0.84716797,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.13126423954963684},{"word":"you","start":52.225,"end":52.725,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.12856370210647583},{"word":"i'm","start":52.808937,"end":53.308937,"confidence":0.84375,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.044036537408828735},{"word":"driving","start":56.328938,"end":56.728935,"confidence":0.99902344,"punctuated_word":"driving","sentiment":"neutral","sentiment_score":0.046423256397247314},{"word":"in","start":56.728935,"end":56.968937,"confidence":0.36010742,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.03306194394826889},{"word":"in","start":56.968937,"end":57.448936,"confidence":0.23620605,"punctuated_word":"in","sentiment":"neutral","sentiment_score":0.044239915907382965},{"word":"new","start":57.448936,"end":57.52894,"confidence":0.33691406,"punctuated_word":"New","sentiment":"neutral","sentiment_score":0.09403055906295776},{"word":"canada","start":57.52894,"end":58.02894,"confidence":0.8779297,"punctuated_word":"Canada.","sentiment":"neutral","sentiment_score":0.19113752245903015},{"word":"okay","start":58.328938,"end":58.648937,"confidence":0.9975586,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1511532962322235},{"word":"thanks","start":58.648937,"end":59.128937,"confidence":0.9980469,"punctuated_word":"Thanks.","sentiment":"neutral","sentiment_score":0.27050554752349854},{"word":"bye","start":59.128937,"end":59.628937,"confidence":0.98999023,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.11958074569702148}],"paragraphs":{"transcript":"\nEight. Five. Yep. Yeah. I'm not no.\n\nIt's not really my apartment. I'm sorry. I'm not I'm not interested. Thanks. I just kinda wanna spend the time.\n\nI'm not I'm not interested. Thank you. I'm driving in in New Canada. Okay. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Eight.","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.011343136429786682},{"text":"Five.","start":7.04,"end":7.54,"sentiment":"positive","sentiment_score":0.33704447746276855},{"text":"Yep.","start":18.335,"end":18.835,"sentiment":"neutral","sentiment_score":0.12999778985977173},{"text":"Yeah.","start":34.09,"end":34.59,"sentiment":"neutral","sentiment_score":-0.028138715773820877},{"text":"I'm not no.","start":34.65,"end":36.17,"sentiment":"neutral","sentiment_score":-0.17585547268390656}],"sentiment":"neutral","sentiment_score":-0.011045675724744793,"num_words":7,"start":1.1999999,"end":36.17},{"sentences":[{"text":"It's not really my apartment.","start":36.17,"end":37.55,"sentiment":"negative","sentiment_score":-0.40680540204048155},{"text":"I'm sorry.","start":37.85,"end":38.25,"sentiment":"negative","sentiment_score":-0.40636442601680756},{"text":"I'm not I'm not interested.","start":38.25,"end":39.629997,"sentiment":"negative","sentiment_score":-0.43540245294570923},{"text":"Thanks.","start":40.385002,"end":40.885002,"sentiment":"neutral","sentiment_score":-0.09851516038179398},{"text":"I just kinda wanna spend the time.","start":48.545002,"end":50.465,"sentiment":"neutral","sentiment_score":0.050739950367382596}],"sentiment":"neutral","sentiment_score":-0.23835518173873424,"num_words":20,"start":36.17,"end":50.465},{"sentences":[{"text":"I'm not I'm not interested.","start":50.465,"end":51.685,"sentiment":"negative","sentiment_score":-0.35722391605377196},{"text":"Thank you.","start":51.985,"end":52.725,"sentiment":"neutral","sentiment_score":0.12991397082805634},{"text":"I'm driving in in New Canada.","start":52.808937,"end":58.02894,"sentiment":"neutral","sentiment_score":0.07548828919728597},{"text":"Okay.","start":58.328938,"end":58.648937,"sentiment":"neutral","sentiment_score":0.1511532962322235},{"text":"Thanks.","start":58.648937,"end":59.128937,"sentiment":"neutral","sentiment_score":0.27050554752349854}],"sentiment":"neutral","sentiment_score":-0.04344687064488729,"num_words":15,"start":50.465,"end":59.128937},{"sentences":[{"text":"Bye.","start":59.128937,"end":59.628937,"sentiment":"neutral","sentiment_score":0.11958074569702148}],"sentiment":"neutral","sentiment_score":0.11958074569702148,"num_words":1,"start":59.128937,"end":59.628937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Eight.\n\nChannel 0: Hello? Hi. Good morning, Paul.\n\nChannel 1: Five.\n\nChannel 0: Yeah. Paul, good morning. My name is Mary calling from Vigilance AI. I hope you're doing well. Paul, we are\n\nChannel 1: Yep.\n\nChannel 0: a cybersecurity company that runs an AI powered MBR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company. That's why I'm calling and\n\nChannel 1: Yeah.\n\nChannel 0: checking if\n\nChannel 1: I'm\n\nChannel 0: you do\n\nChannel 1: not\n\nChannel 0: have\n\nChannel 1: no. It's not really my apartment. I'm sorry. I'm not I'm not interested. Thanks.\n\nChannel 0: oh, I see. Yeah. But nothing to worry about because there's no commitment on this. This is just a free\n\nChannel 1: I\n\nChannel 0: pilot.\n\nChannel 1: just kinda\n\nChannel 0: Our\n\nChannel 1: wanna spend\n\nChannel 0: goal\n\nChannel 1: the time. I'm not I'm not interested. Thank you. I'm\n\nChannel 0: I see. Okay then.\n\nChannel 1: driving\n\nChannel 0: I'll make\n\nChannel 1: in\n\nChannel 0: a\n\nChannel 1: in\n\nChannel 0: note.\n\nChannel 1: New\n\nChannel 0: Thank\n\nChannel 1: Canada. Okay. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Eight.","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.011343136429786682}],"sentiment":"neutral","sentiment_score":0.011343136429786682,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Hello?","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.02509101666510105},{"text":"Hi.","start":3.6,"end":4.1,"sentiment":"neutral","sentiment_score":0.2117156982421875},{"text":"Good morning, Paul.","start":4.3199997,"end":5.62,"sentiment":"positive","sentiment_score":0.37747469544410706}],"sentiment":"neutral","sentiment_score":0.27384616024792197,"channel":0,"num_words":5,"start":2.6399999,"end":5.62},{"sentences":[{"text":"Five.","start":7.04,"end":7.54,"sentiment":"positive","sentiment_score":0.33704447746276855}],"sentiment":"positive","sentiment_score":0.33704447746276855,"channel":1,"num_words":1,"start":7.04,"end":7.54},{"sentences":[{"text":"Yeah.","start":8.16,"end":8.66,"sentiment":"neutral","sentiment_score":0.3235355019569397},{"text":"Paul, good morning.","start":8.8,"end":10.0199995,"sentiment":"positive","sentiment_score":0.45568231741587323},{"text":"My name is Mary calling from Vigilance AI.","start":10.559999,"end":14.24,"sentiment":"positive","sentiment_score":0.3677850365638733},{"text":"I hope you're doing well.","start":14.24,"end":15.7,"sentiment":"positive","sentiment_score":0.5698032855987549},{"text":"Paul, we are","start":17.735,"end":18.615,"sentiment":"neutral","sentiment_score":0.14737994968891144}],"sentiment":"positive","sentiment_score":0.3962009511888027,"channel":0,"num_words":20,"start":8.16,"end":18.615},{"sentences":[{"text":"Yep.","start":18.335,"end":18.835,"sentiment":"neutral","sentiment_score":0.12999778985977173}],"sentiment":"neutral","sentiment_score":0.12999778985977173,"channel":1,"num_words":1,"start":18.335,"end":18.835},{"sentences":[{"text":"a cybersecurity company that runs an AI powered MBR platform.","start":18.615,"end":23.675,"sentiment":"neutral","sentiment_score":0.17079334184527398},{"text":"We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company.","start":25.415,"end":31.835,"sentiment":"neutral","sentiment_score":0.24564123153686523},{"text":"That's why I'm calling and","start":32.99,"end":34.11,"sentiment":"neutral","sentiment_score":0.027880913764238357}],"sentiment":"neutral","sentiment_score":0.19853147549124864,"channel":0,"num_words":39,"start":18.615,"end":34.11},{"sentences":[{"text":"Yeah.","start":34.09,"end":34.59,"sentiment":"neutral","sentiment_score":-0.028138715773820877}],"sentiment":"neutral","sentiment_score":-0.028138715773820877,"channel":1,"num_words":1,"start":34.09,"end":34.59},{"sentences":[{"text":"checking if","start":34.11,"end":34.670002,"sentiment":"neutral","sentiment_score":-0.10295726358890533}],"sentiment":"neutral","sentiment_score":-0.10295726358890533,"channel":0,"num_words":2,"start":34.11,"end":34.670002},{"sentences":[{"text":"I'm","start":34.65,"end":34.89,"sentiment":"neutral","sentiment_score":-0.1575711965560913}],"sentiment":"neutral","sentiment_score":-0.1575711965560913,"channel":1,"num_words":1,"start":34.65,"end":34.89},{"sentences":[{"text":"you do","start":34.670002,"end":34.91,"sentiment":"neutral","sentiment_score":-0.19311336427927017}],"sentiment":"neutral","sentiment_score":-0.19311336427927017,"channel":0,"num_words":2,"start":34.670002,"end":34.91},{"sentences":[{"text":"not","start":34.89,"end":35.39,"sentiment":"neutral","sentiment_score":-0.1621190309524536}],"sentiment":"neutral","sentiment_score":-0.1621190309524536,"channel":1,"num_words":1,"start":34.89,"end":35.39},{"sentences":[{"text":"have","start":34.91,"end":35.07,"sentiment":"neutral","sentiment_score":-0.1868085265159607}],"sentiment":"neutral","sentiment_score":-0.1868085265159607,"channel":0,"num_words":1,"start":34.91,"end":35.07},{"sentences":[{"text":"no.","start":35.77,"end":36.17,"sentiment":"neutral","sentiment_score":-0.20787619054317472},{"text":"It's not really my apartment.","start":36.17,"end":37.55,"sentiment":"negative","sentiment_score":-0.40680540204048155},{"text":"I'm sorry.","start":37.85,"end":38.25,"sentiment":"negative","sentiment_score":-0.40636442601680756},{"text":"I'm not I'm not interested.","start":38.25,"end":39.629997,"sentiment":"negative","sentiment_score":-0.43540245294570923},{"text":"Thanks.","start":40.385002,"end":40.885002,"sentiment":"neutral","sentiment_score":-0.09851516038179398}],"sentiment":"negative","sentiment_score":-0.38072567699210985,"channel":1,"num_words":14,"start":35.77,"end":40.885002},{"sentences":[{"text":"oh, I see.","start":40.99,"end":42.13,"sentiment":"neutral","sentiment_score":0.022805603531499703},{"text":"Yeah.","start":42.43,"end":42.91,"sentiment":"neutral","sentiment_score":0.06441107392311096},{"text":"But nothing to worry about because there's no commitment on this.","start":42.91,"end":46.995,"sentiment":"neutral","sentiment_score":0.01868921247395602},{"text":"This is just a free","start":47.635,"end":48.675,"sentiment":"neutral","sentiment_score":0.04824162721633911}],"sentiment":"neutral","sentiment_score":0.028980867890641093,"channel":0,"num_words":20,"start":40.99,"end":48.675},{"sentences":[{"text":"I","start":48.545002,"end":48.705,"sentiment":"neutral","sentiment_score":0.07287420332431793}],"sentiment":"neutral","sentiment_score":0.07287420332431793,"channel":1,"num_words":1,"start":48.545002,"end":48.705},{"sentences":[{"text":"pilot.","start":48.675,"end":49.155,"sentiment":"neutral","sentiment_score":0.07433150708675385}],"sentiment":"neutral","sentiment_score":0.07433150708675385,"channel":0,"num_words":1,"start":48.675,"end":49.155},{"sentences":[{"text":"just kinda","start":48.705,"end":49.265,"sentiment":"neutral","sentiment_score":0.03319332003593445}],"sentiment":"neutral","sentiment_score":0.03319332003593445,"channel":1,"num_words":2,"start":48.705,"end":49.265},{"sentences":[{"text":"Our","start":49.155,"end":49.555,"sentiment":"neutral","sentiment_score":0.05823448300361633}],"sentiment":"neutral","sentiment_score":0.05823448300361633,"channel":0,"num_words":1,"start":49.155,"end":49.555},{"sentences":[{"text":"wanna spend","start":49.265,"end":49.745003,"sentiment":"neutral","sentiment_score":0.08341978117823601}],"sentiment":"neutral","sentiment_score":0.08341978117823601,"channel":1,"num_words":2,"start":49.265,"end":49.745003},{"sentences":[{"text":"goal","start":49.555,"end":50.055,"sentiment":"neutral","sentiment_score":0.052253708243370056}],"sentiment":"neutral","sentiment_score":0.052253708243370056,"channel":0,"num_words":1,"start":49.555,"end":50.055},{"sentences":[{"text":"the time.","start":49.745003,"end":50.465,"sentiment":"neutral","sentiment_score":0.02453962340950966},{"text":"I'm not I'm not interested.","start":50.465,"end":51.685,"sentiment":"negative","sentiment_score":-0.35722391605377196},{"text":"Thank you.","start":51.985,"end":52.725,"sentiment":"neutral","sentiment_score":0.12991397082805634},{"text":"I'm","start":52.808937,"end":53.308937,"sentiment":"neutral","sentiment_score":0.044036537408828735}],"sentiment":"neutral","sentiment_score":-0.1433175854384899,"channel":1,"num_words":10,"start":49.745003,"end":53.308937},{"sentences":[{"text":"I see.","start":54.995,"end":55.795,"sentiment":"neutral","sentiment_score":0.0488523468375206},{"text":"Okay then.","start":55.795,"end":56.515,"sentiment":"neutral","sentiment_score":0.038761720061302185}],"sentiment":"neutral","sentiment_score":0.04380703344941139,"channel":0,"num_words":4,"start":54.995,"end":56.515},{"sentences":[{"text":"driving","start":56.328938,"end":56.728935,"sentiment":"neutral","sentiment_score":0.046423256397247314}],"sentiment":"neutral","sentiment_score":0.046423256397247314,"channel":1,"num_words":1,"start":56.328938,"end":56.728935},{"sentences":[{"text":"I'll make","start":56.515,"end":56.915,"sentiment":"neutral","sentiment_score":0.04818473942577839}],"sentiment":"neutral","sentiment_score":0.04818473942577839,"channel":0,"num_words":2,"start":56.515,"end":56.915},{"sentences":[{"text":"in","start":56.728935,"end":56.968937,"sentiment":"neutral","sentiment_score":0.03306194394826889}],"sentiment":"neutral","sentiment_score":0.03306194394826889,"channel":1,"num_words":1,"start":56.728935,"end":56.968937},{"sentences":[{"text":"a","start":56.915,"end":56.995,"sentiment":"neutral","sentiment_score":0.04170946776866913}],"sentiment":"neutral","sentiment_score":0.04170946776866913,"channel":0,"num_words":1,"start":56.915,"end":56.995},{"sentences":[{"text":"in","start":56.968937,"end":57.448936,"sentiment":"neutral","sentiment_score":0.044239915907382965}],"sentiment":"neutral","sentiment_score":0.044239915907382965,"channel":1,"num_words":1,"start":56.968937,"end":57.448936},{"sentences":[{"text":"note.","start":56.995,"end":57.475,"sentiment":"neutral","sentiment_score":0.06531921029090881}],"sentiment":"neutral","sentiment_score":0.06531921029090881,"channel":0,"num_words":1,"start":56.995,"end":57.475},{"sentences":[{"text":"New","start":57.448936,"end":57.52894,"sentiment":"neutral","sentiment_score":0.09403055906295776}],"sentiment":"neutral","sentiment_score":0.09403055906295776,"channel":1,"num_words":1,"start":57.448936,"end":57.52894},{"sentences":[{"text":"Thank","start":57.475,"end":57.975,"sentiment":"neutral","sentiment_score":0.20119936764240265}],"sentiment":"neutral","sentiment_score":0.20119936764240265,"channel":0,"num_words":1,"start":57.475,"end":57.975},{"sentences":[{"text":"Canada.","start":57.52894,"end":58.02894,"sentiment":"neutral","sentiment_score":0.19113752245903015},{"text":"Okay.","start":58.328938,"end":58.648937,"sentiment":"neutral","sentiment_score":0.1511532962322235},{"text":"Thanks.","start":58.648937,"end":59.128937,"sentiment":"neutral","sentiment_score":0.27050554752349854},{"text":"Bye.","start":59.128937,"end":59.628937,"sentiment":"neutral","sentiment_score":0.11958074569702148}],"sentiment":"neutral","sentiment_score":0.18309427797794342,"channel":1,"num_words":4,"start":57.52894,"end":59.628937}]},"summary":{"result":"success","short":"A representative from an AI cybersecurity company called a customer named Paul to offer a free demo of their MBR platform. The customer expressed disinterest and the representative noted it was just a pilot. The call ended with the representative thanking the customer and saying they would make a note."},"intents":{"segments":[{"text":"Paul, we are Yep. a cybersecurity company that runs an AI powered MBR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company.","start_word":24,"end_word":61,"intents":[{"intent":"Introduce company","confidence_score":0.033528898}]}]},"sentiments":{"segments":[{"text":"Eight. Hello? Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.08271662145853043},{"text":"Good morning, Paul. Five.","start_word":3,"end_word":6,"sentiment":"positive","sentiment_score":0.3653513491153717},{"text":"Yeah.","start_word":7,"end_word":7,"sentiment":"neutral","sentiment_score":0.3235355019569397},{"text":"Paul, good morning. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":8,"end_word":23,"sentiment":"positive","sentiment_score":0.4485792815685272},{"text":"Paul, we are Yep. a cybersecurity company that runs an AI powered MBR platform. We're trying to get in touch with you because our CTO would love to have a quick demo just to introduce about our company. That's why I'm calling and Yeah. checking if I'm you do not have no.","start_word":24,"end_word":75,"sentiment":"neutral","sentiment_score":0.11679647117853165},{"text":"It's not really my apartment. I'm sorry. I'm not I'm not interested.","start_word":76,"end_word":87,"sentiment":"negative","sentiment_score":-0.4200602173805237},{"text":"Thanks. oh, I see. Yeah. But nothing to worry about because there's no commitment on this. This is just a free I pilot. just kinda Our wanna spend goal the time.","start_word":88,"end_word":118,"sentiment":"neutral","sentiment_score":0.03202525153756142},{"text":"I'm not I'm not interested.","start_word":119,"end_word":123,"sentiment":"negative","sentiment_score":-0.34212738275527954},{"text":"Thank you. I'm I see. Okay then. driving I'll make in a in note. New Thank Canada. Okay. Thanks. Bye.","start_word":124,"end_word":143,"sentiment":"neutral","sentiment_score":0.09714597463607788}],"average":{"sentiment":"neutral","sentiment_score":0.06519067020159666}}}}