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David speaking. Hello? Well, yeah. What is it, bud?\n\nYeah. No. It's probably the other it's probably the other day, mate. He doesn't have this phone number anymore. This this is mine.\n\nIt wouldn't have been to me. No. No. No. I've just got his old phone number.\n\nNo worries. No worries. 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David speaking. Hello?\n\nChannel 0: Hi, Dave. This is Ted Cinder from Vigilance AI. Dave, am I caught you in a bad time?\n\nChannel 1: Well, yeah. What is it, bud?\n\nChannel 0: Oh, Dave, this is just real quick. We actually spoke about a month ago, and at the time, you were also busy. So I sent you an email with some information about our compliance ready AI MDR platform. And\n\nChannel 1: Yeah.\n\nChannel 0: I\n\nChannel 1: No.\n\nChannel 0: I just\n\nChannel 1: It's probably\n\nChannel 0: wanted to\n\nChannel 1: the other it's probably the other day, mate. He doesn't have this phone number anymore. This this is mine.\n\nChannel 0: oh,\n\nChannel 1: It wouldn't\n\nChannel 0: this is\n\nChannel 1: have been to me.\n\nChannel 0: this is in West Bank, Bancas, that I'm calling?\n\nChannel 1: No. No. No. I've just got his old phone number.\n\nChannel 0: Oh, god. I'm sorry. Well, just\n\nChannel 1: No worries.\n\nChannel 0: appreciate the time. I you have a great day. 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Ted apologizes for being busy and mentions that he had sent an email with some information about the platform a month prior. They discuss the customer's old phone number and end the call on a friendly note."},"intents":{"segments":[{"text":"This is Ted Cinder from Vigilance AI. Dave, am I caught you in a bad time? Well, yeah. What is it, bud? Oh, Dave, this is just real quick. We actually spoke about a month ago, and at the time, you were also busy. So I sent you an email with some information about our compliance ready AI MDR platform. And Yeah.","start_word":6,"end_word":67,"intents":[{"intent":"Request information","confidence_score":0.016485715}]},{"text":"appreciate the time. I you have a great day. Take care. No worries.","start_word":131,"end_word":143,"intents":[{"intent":"Express gratitude","confidence_score":0.22364125}]}]},"sentiments":{"segments":[{"text":"Hello. David speaking. Hello? Hi, Dave. This is Ted Cinder from Vigilance AI. Dave, am I caught you in a bad time? Well, yeah. What is it, bud? Oh, Dave, this is just real quick. We actually spoke about a month ago, and at the time, you were also busy. So I sent you an email with some information about our compliance ready AI MDR platform. And Yeah. I No. I just It's probably wanted to the other it's probably the other day, mate.","start_word":0,"end_word":83,"sentiment":"neutral","sentiment_score":-0.06497552245855331},{"text":"He doesn't have this phone number anymore. This this is mine.","start_word":84,"end_word":94,"sentiment":"negative","sentiment_score":-0.39576825499534607},{"text":"oh, It wouldn't this is have been to me. this is in West Bank, Bancas, that I'm calling? No. No.","start_word":95,"end_word":114,"sentiment":"neutral","sentiment_score":-0.1302422285079956},{"text":"No. I've just got his old phone number.","start_word":115,"end_word":122,"sentiment":"negative","sentiment_score":-0.34388846158981323},{"text":"Oh, god. I'm sorry. Well, just No worries. appreciate the time.","start_word":123,"end_word":133,"sentiment":"neutral","sentiment_score":0.000072920011007227},{"text":"I you have a great day.","start_word":134,"end_word":139,"sentiment":"positive","sentiment_score":0.4776338934898377},{"text":"Take care. No worries. Bye. Bye.","start_word":140,"end_word":145,"sentiment":"neutral","sentiment_score":0.12318604439496994}],"average":{"sentiment":"neutral","sentiment_score":-0.0772731380375553}}}}