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Okay.\n\nChannel 0: K.\n\nChannel 1: Bye.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.68,"sentiment":"neutral","sentiment_score":0.19076693058013916},{"text":"Good afternoon.","start":1.68,"end":2.5,"sentiment":"positive","sentiment_score":0.45110973715782166},{"text":"This is Marina from Airtel tech support.","start":2.56,"end":5.14,"sentiment":"neutral","sentiment_score":0.28986111283302307},{"text":"How can 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Airtel tech support representative named Marina calls a customer to ask about their account's activation status. The customer seems unsure and promises to call back when it's complete. Marina assures them that the call won't take too long and promises to call them back when it's successful."},"intents":{"segments":[{"text":"There's a call from again. So it does is the account being active right now or no? Yeah.","start_word":18,"end_word":35,"intents":[{"intent":"Confirm account activation","confidence_score":0.00075319817}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.19076693058013916},{"text":"Good afternoon.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.4297710657119751},{"text":"This is Marina from Airtel tech support. How can I Hello? yes? Hello? Hello? Yeah. There's a call from again. So it does is the account being active right now or no? Yeah. We're still in progress of activating it. We'll Mhmm. update we'll call you back again when it's successful. Okay. Sure. 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