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Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Yep.","start":11.44,"end":11.92,"sentiment":"neutral","sentiment_score":-0.12049669027328493},{"text":"Yeah.","start":11.92,"end":12.24,"sentiment":"neutral","sentiment_score":-0.10514789819717409},{"text":"You have.","start":12.24,"end":12.9,"sentiment":"neutral","sentiment_score":-0.07728702574968338},{"text":"Is this a a sales call?","start":14.495,"end":16.675,"sentiment":"neutral","sentiment_score":-0.06982552694777648},{"text":"Yep.","start":21.135,"end":21.635,"sentiment":"neutral","sentiment_score":0.00456940196454525}],"sentiment":"neutral","sentiment_score":-0.07223658179017631,"num_words":11,"start":11.44,"end":21.635},{"sentences":[{"text":"Okay.","start":24.414999,"end":24.914999,"sentiment":"neutral","sentiment_score":-0.001467074267566204},{"text":"I'm assuming if you've got this phone number, you've probably got my email address.","start":25.789999,"end":29.15,"sentiment":"neutral","sentiment_score":-0.018693211687994853},{"text":"Can you just send me an email, please, and I'll get back to you?","start":29.15,"end":32.05,"sentiment":"neutral","sentiment_score":0.002688952655132328},{"text":"Thank you.","start":35.629997,"end":36.449997,"sentiment":"positive","sentiment_score":0.5946698486804962},{"text":"Cheers.","start":36.59,"end":37.09,"sentiment":"positive","sentiment_score":0.5332350730895996}],"sentiment":"neutral","sentiment_score":0.0467827521788422,"num_words":32,"start":24.414999,"end":37.09},{"sentences":[{"text":"Bye.","start":37.23,"end":37.73,"sentiment":"neutral","sentiment_score":0.22616362571716309}],"sentiment":"neutral","sentiment_score":0.22616362571716309,"num_words":1,"start":37.23,"end":37.73}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Oh, hi, Nick? I'm itching Andrew from Vigilance AI. Nick, have I caught you in a bad time?\n\nChannel 1: Yep. Yeah. You have. Is this a a sales call?\n\nChannel 0: Yeah. We're I'm representing Vigilance AI. It's\n\nChannel 1: Yep.\n\nChannel 0: our twenty four seven AI security analyst.\n\nChannel 1: Okay. I'm assuming if you've got this phone number, you've probably got my email address. Can you just send me an email, please, and I'll get back to you?\n\nChannel 0: Oh, certainly. I can do that, Nick. Thank you,\n\nChannel 1: Thank\n\nChannel 0: mate.\n\nChannel 1: you. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Oh, hi, Nick?","start":3.1999998,"end":4.58,"sentiment":"neutral","sentiment_score":-0.00584185558060805},{"text":"I'm itching Andrew from Vigilance AI.","start":7.04,"end":9.38,"sentiment":"neutral","sentiment_score":-0.0205210925390323},{"text":"Nick, have I caught you in a bad time?","start":9.44,"end":11.54,"sentiment":"negative","sentiment_score":-0.38146845168537563}],"sentiment":"neutral","sentiment_score":-0.19854823261913326,"channel":0,"num_words":18,"start":3.1999998,"end":11.54},{"sentences":[{"text":"Yep.","start":11.44,"end":11.92,"sentiment":"neutral","sentiment_score":-0.12049669027328493},{"text":"Yeah.","start":11.92,"end":12.24,"sentiment":"neutral","sentiment_score":-0.10514789819717409},{"text":"You have.","start":12.24,"end":12.9,"sentiment":"neutral","sentiment_score":-0.07728702574968338},{"text":"Is this a a sales call?","start":14.495,"end":16.675,"sentiment":"neutral","sentiment_score":-0.06982552694777648}],"sentiment":"neutral","sentiment_score":-0.07991718016564846,"channel":1,"num_words":10,"start":11.44,"end":16.675},{"sentences":[{"text":"Yeah.","start":17.915,"end":18.075,"sentiment":"neutral","sentiment_score":-0.021514173597097397},{"text":"We're I'm representing Vigilance AI.","start":18.075,"end":20.575,"sentiment":"neutral","sentiment_score":-0.0024772385135293008},{"text":"It's","start":20.955,"end":21.195,"sentiment":"neutral","sentiment_score":0.005959373898804188}],"sentiment":"neutral","sentiment_score":-0.003991570323705673,"channel":0,"num_words":7,"start":17.915,"end":21.195},{"sentences":[{"text":"Yep.","start":21.135,"end":21.635,"sentiment":"neutral","sentiment_score":0.00456940196454525}],"sentiment":"neutral","sentiment_score":0.00456940196454525,"channel":1,"num_words":1,"start":21.135,"end":21.635},{"sentences":[{"text":"our twenty four seven AI security analyst.","start":21.195,"end":23.855,"sentiment":"neutral","sentiment_score":0.004663886901523385}],"sentiment":"neutral","sentiment_score":0.004663886901523385,"channel":0,"num_words":7,"start":21.195,"end":23.855},{"sentences":[{"text":"Okay.","start":24.414999,"end":24.914999,"sentiment":"neutral","sentiment_score":-0.001467074267566204},{"text":"I'm assuming if you've got this phone number, you've probably got my email address.","start":25.789999,"end":29.15,"sentiment":"neutral","sentiment_score":-0.018693211687994853},{"text":"Can you just send me an email, please, and I'll get back to you?","start":29.15,"end":32.05,"sentiment":"neutral","sentiment_score":0.002688952655132328}],"sentiment":"neutral","sentiment_score":-0.007776782783711779,"channel":1,"num_words":29,"start":24.414999,"end":32.05},{"sentences":[{"text":"Oh, certainly.","start":33.260002,"end":33.98,"sentiment":"neutral","sentiment_score":0.21681185066699982},{"text":"I can do that, Nick.","start":33.98,"end":35.18,"sentiment":"positive","sentiment_score":0.3699524402618408},{"text":"Thank you,","start":35.18,"end":35.739998,"sentiment":"positive","sentiment_score":0.6401863992214203}],"sentiment":"positive","sentiment_score":0.39597318900956047,"channel":0,"num_words":9,"start":33.260002,"end":35.739998},{"sentences":[{"text":"Thank","start":35.629997,"end":35.949997,"sentiment":"positive","sentiment_score":0.680285632610321}],"sentiment":"positive","sentiment_score":0.680285632610321,"channel":1,"num_words":1,"start":35.629997,"end":35.949997},{"sentences":[{"text":"mate.","start":35.739998,"end":36.239998,"sentiment":"positive","sentiment_score":0.648669958114624}],"sentiment":"positive","sentiment_score":0.648669958114624,"channel":0,"num_words":1,"start":35.739998,"end":36.239998},{"sentences":[{"text":"you.","start":35.949997,"end":36.449997,"sentiment":"positive","sentiment_score":0.5090540647506714},{"text":"Cheers.","start":36.59,"end":37.09,"sentiment":"positive","sentiment_score":0.5332350730895996},{"text":"Bye.","start":37.23,"end":37.73,"sentiment":"neutral","sentiment_score":0.22616362571716309}],"sentiment":"positive","sentiment_score":0.422817587852478,"channel":1,"num_words":3,"start":35.949997,"end":37.73}]},"summary":{"result":"success","short":"A representative from Carrefourance AI, named Nick, calls a customer named Andrew from the company. Nick is representing the company and is trying to sell them AI security solutions. He asks Andrew to send him an email so they can discuss further."},"intents":{"segments":[{"text":"We're I'm representing Vigilance AI. It's Yep. our twenty four seven AI security analyst. Okay.","start_word":29,"end_word":43,"intents":[{"intent":"Confirm affiliation","confidence_score":0.00011134019}]},{"text":"Can you just send me an email, please, and I'll get back to you? Oh, certainly.","start_word":58,"end_word":73,"intents":[{"intent":"Request email with email","confidence_score":0.0000013577935}]}]},"sentiments":{"segments":[{"text":"Oh, hi, Nick? I'm itching Andrew from Vigilance AI.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.015280889347195624},{"text":"Nick, have I caught you in a bad time?","start_word":9,"end_word":17,"sentiment":"negative","sentiment_score":-0.36998915672302246},{"text":"Yep. Yeah. You have. Is this a a sales call? Yeah. We're I'm representing Vigilance AI. It's Yep. our twenty four seven AI security analyst. Okay. I'm assuming if you've got this phone number, you've probably got my email address. Can you just send me an email, please, and I'll get back to you? Oh, certainly.","start_word":18,"end_word":73,"sentiment":"neutral","sentiment_score":-0.01043729204684496},{"text":"I can do that, Nick. Thank you, Thank mate. you. Cheers.","start_word":74,"end_word":84,"sentiment":"positive","sentiment_score":0.5154509544372559},{"text":"Bye.","start_word":85,"end_word":85,"sentiment":"neutral","sentiment_score":0.3007843494415283}],"average":{"sentiment":"neutral","sentiment_score":0.033941856046923166}}}}