{"metadata":{"transaction_key":"deprecated","request_id":"019f266c-04be-74c2-b8ac-b4eb23f7eae6","sha256":"a169a8334db7b25cdbccf58f23d2e35aed04ca1d23e9b7b30c57e40e6efc0d26","created":"2026-07-03T05:20:42.118Z","duration":8.9279375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your name and reason for calling, I'll see if this person is available.","confidence":1.0,"words":[{"word":"your","start":0.16,"end":0.39999998,"confidence":0.5415039,"punctuated_word":"Your","sentiment":"neutral","sentiment_score":-0.027801230549812317},{"word":"name","start":0.39999998,"end":0.71999997,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.13509750366210938},{"word":"and","start":0.71999997,"end":0.88,"confidence":0.9941406,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.14008581638336182},{"word":"reason","start":0.88,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.13356679677963257},{"word":"for","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.007187873125076294},{"word":"calling","start":1.36,"end":1.86,"confidence":0.7988281,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.190733939409256},{"word":"i'll","start":1.92,"end":2.1599998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.17135624587535858},{"word":"see","start":2.1599998,"end":2.3999999,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.14390099048614502},{"word":"if","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.11538725346326828},{"word":"this","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.1893896460533142},{"word":"person","start":2.72,"end":3.12,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.09957097470760344},{"word":"is","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.07029101252555847},{"word":"available","start":3.28,"end":3.78,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.09808585047721864}],"paragraphs":{"transcript":"\nYour name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling, I'll see if this person is available.","start":0.16,"end":3.78,"sentiment":"neutral","sentiment_score":-0.11711193334597808}],"sentiment":"neutral","sentiment_score":-0.11711193334597808,"num_words":13,"start":0.16,"end":3.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your name and reason for calling, I'll see if this person is available.","paragraphs":[{"sentences":[{"text":"Your name and reason for calling, I'll see if this person is available.","start":0.16,"end":3.78,"sentiment":"neutral","sentiment_score":-0.11711193334597808}],"sentiment":"neutral","sentiment_score":-0.11711193334597808,"channel":1,"num_words":13,"start":0.16,"end":3.78}]},"summary":{"result":"success","short":"Your name and reason for calling, I'll see if this person is available."},"intents":{"segments":[{"text":"Your name and reason for calling, I'll see if this person is available.","start_word":1,"end_word":13,"intents":[{"intent":"Evaluate availability","confidence_score":0.007456326}]}]},"sentiments":{"segments":[{"text":"Your name and reason for calling, I'll see if this person is available.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":-0.13094571232795715}],"average":{"sentiment":"neutral","sentiment_score":-0.130945709016588}}}}