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Thank you for calling Gutter Green First. This is Harlene speaking. How can I help you today? Alright.\n\nSo can you please give me your name, please? Moha what is it again? M o h. Alright. Okay, Mohit.\n\nSo what are you trying to inquire with Mhmm. So alright. Uh-huh. Have you sent us an email already or not yet? Mhmm.\n\nWe will send you our email so that you can send us in there. Okay? Alright. So I can give you a final code. Is it right?\n\nIs it okay? Alright. Okay. Thank you so much, Mohit. 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I spoke I wanted a quote. I spoke to someone a couple of days back. So I'm in Greenville, the home. Require Gutter Clean and the solar bird protection.\n\nMy name is Mohit. It's Mohit, m o h I t. I, t as in protein. So a quote for Gutter Clean and solar bird protection. Not yet.\n\nWhere do I send it? Could you give me your email ID? Okay. Okay. Yeah.\n\nThat's fine. Yeah. Thank you. 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ID?","start":71.845,"end":73.784996,"sentiment":"neutral","sentiment_score":-0.03121771290898323}],"sentiment":"neutral","sentiment_score":-0.04457786147083555,"channel":1,"num_words":14,"start":69.284996,"end":73.784996},{"sentences":[{"text":"Mhmm.","start":75.885,"end":76.284996,"sentiment":"neutral","sentiment_score":-0.009236454963684082},{"text":"We will send you our email so that you can send us in there.","start":76.284996,"end":80.845,"sentiment":"neutral","sentiment_score":0.006787607712405068},{"text":"Okay?","start":80.845,"end":81.345,"sentiment":"neutral","sentiment_score":0.012215234339237211}],"sentiment":"neutral","sentiment_score":0.006125330459326506,"channel":0,"num_words":16,"start":75.885,"end":81.345},{"sentences":[{"text":"Okay.","start":81.845,"end":82.345,"sentiment":"neutral","sentiment_score":0.023165587335824966}],"sentiment":"neutral","sentiment_score":0.023165587335824966,"channel":1,"num_words":1,"start":81.845,"end":82.345},{"sentences":[{"text":"Alright.","start":83.085,"end":83.565,"sentiment":"neutral","sentiment_score":0.04970679804682731},{"text":"So I can give you a final code.","start":83.565,"end":85.985,"sentiment":"neutral","sentiment_score":0.04697698028758168},{"text":"Is it right?","start":86.074875,"end":86.63487,"sentiment":"neutral","sentiment_score":0.03213017868498961}],"sentiment":"neutral","sentiment_score":0.043492764700204134,"channel":0,"num_words":12,"start":83.085,"end":86.63487},{"sentences":[{"text":"Okay.","start":86.619995,"end":87.119995,"sentiment":"neutral","sentiment_score":0.0360119491815567}],"sentiment":"neutral","sentiment_score":0.0360119491815567,"channel":1,"num_words":1,"start":86.619995,"end":87.119995},{"sentences":[{"text":"Is it okay?","start":86.63487,"end":87.614876,"sentiment":"neutral","sentiment_score":0.036090873181819916},{"text":"Alright.","start":87.99487,"end":88.49487,"sentiment":"neutral","sentiment_score":0.100794218480587}],"sentiment":"neutral","sentiment_score":0.05226670950651169,"channel":0,"num_words":4,"start":86.63487,"end":88.49487},{"sentences":[{"text":"Yeah.","start":88.14,"end":88.38,"sentiment":"neutral","sentiment_score":0.14658725261688232},{"text":"That's fine.","start":88.38,"end":89.1,"sentiment":"neutral","sentiment_score":0.22149980813264847},{"text":"Yeah.","start":89.1,"end":89.6,"sentiment":"neutral","sentiment_score":0.1926855444908142}],"sentiment":"neutral","sentiment_score":0.19556810334324837,"channel":1,"num_words":4,"start":88.14,"end":89.6},{"sentences":[{"text":"Okay.","start":89.67487,"end":90.17487,"sentiment":"neutral","sentiment_score":0.29818421602249146},{"text":"Thank you so much, Mohit.","start":90.31487,"end":91.77487,"sentiment":"positive","sentiment_score":0.6467215418815613}],"sentiment":"positive","sentiment_score":0.5886319875717163,"channel":0,"num_words":6,"start":89.67487,"end":91.77487},{"sentences":[{"text":"Thank you.","start":92.53999,"end":93.18,"sentiment":"positive","sentiment_score":0.5904161036014557},{"text":"Bye bye.","start":93.18,"end":93.92,"sentiment":"neutral","sentiment_score":0.3270377367734909}],"sentiment":"positive","sentiment_score":0.4587269201874733,"channel":1,"num_words":4,"start":92.53999,"end":93.92},{"sentences":[{"text":"Alright.","start":93.91487,"end":94.41487,"sentiment":"neutral","sentiment_score":0.11377933621406557}],"sentiment":"neutral","sentiment_score":0.11377933621406557,"channel":0,"num_words":1,"start":93.91487,"end":94.41487}]},"summary":{"result":"success","short":"The customer called Gutter Green First to get a quote for solar bird protection. The representative, Harlene, asked for the customer's name and if they had sent an email. Harlene then gave the customer a code to send their email and the call ended with the customer thanking Harlene."},"intents":{"segments":[{"text":"I spoke I wanted a quote. I spoke to someone a couple of days back. So I'm in Greenville, the home. Require Gutter Clean and the solar bird protection. Alright.","start_word":19,"end_word":48,"intents":[{"intent":"Request quote","confidence_score":0.4252408}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.04456713795661926},{"text":"Hi. Thank you for calling Gutter Green First. This is Harlene speaking. How can I help you today?","start_word":1,"end_word":18,"sentiment":"positive","sentiment_score":0.5508148074150085},{"text":"I spoke I wanted a quote. I spoke to someone a couple of days back. So I'm in Greenville, the home. Require Gutter Clean and the solar bird protection. Alright. So can you please give me your name, please? My name is Mohit. Moha what is it again? It's Mohit, m o h I t. M o h. I, Alright. t as in protein. Okay, Mohit. So what are you trying to inquire with So a quote for Gutter Clean Mhmm. So and solar bird protection. alright. Uh-huh. Have you sent us an email already or not yet? Not yet. Where do I send it? Could you give me your email ID? Mhmm. We will send you our email so that you can send us in there. Okay? Okay. Alright. So I can give you a final code. Is it right? Okay. Is it okay? Alright. Yeah. That's fine. Yeah. Okay.","start_word":19,"end_word":169,"sentiment":"neutral","sentiment_score":0.02596132643520832},{"text":"Thank you so much, Mohit. Thank you.","start_word":170,"end_word":176,"sentiment":"positive","sentiment_score":0.6289048790931702},{"text":"Bye bye. Alright.","start_word":177,"end_word":179,"sentiment":"neutral","sentiment_score":0.2600856125354767}],"average":{"sentiment":"neutral","sentiment_score":0.1025521651558254}}}}