{"metadata":{"transaction_key":"deprecated","request_id":"019f68b0-f1b7-7543-84be-3814f0f16867","sha256":"e1ad6ead093a8dfbc2e22fcb7f8b6fe1dd31eea42595590bfe13205353b7513d","created":"2026-07-16T02:10:55.339Z","duration":6.0479374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Sam. Sorry. I missed your call. If you wanna leave your name and number, I'll get back to you as soon as I can. Thank you.","confidence":0.9909668,"words":[{"word":"hi","start":0.88,"end":1.04,"confidence":0.80615234,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1102917417883873},{"word":"you've","start":1.04,"end":1.28,"confidence":0.9890137,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.09110923856496812},{"word":"reached","start":1.28,"end":1.5999999,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.08279542624950409},{"word":"sam","start":1.5999999,"end":1.8399999,"confidence":0.9433594,"punctuated_word":"Sam.","sentiment":"neutral","sentiment_score":0.1279217153787613},{"word":"sorry","start":1.8399999,"end":2.08,"confidence":0.7390137,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.12077675759792328},{"word":"i","start":2.08,"end":2.1599998,"confidence":0.98535156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.29067331552505493},{"word":"missed","start":2.1599998,"end":2.3999999,"confidence":0.9267578,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.4115297496318817},{"word":"your","start":2.3999999,"end":2.56,"confidence":0.9941406,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.28610312938690186},{"word":"call","start":2.56,"end":2.8,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.21027858555316925},{"word":"if","start":2.8,"end":2.96,"confidence":0.98291016,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.1776541769504547},{"word":"you","start":2.96,"end":3.04,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.1407472938299179},{"word":"wanna","start":3.04,"end":3.1999998,"confidence":0.92822266,"punctuated_word":"wanna","sentiment":"neutral","sentiment_score":0.17481853067874908},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":0.99609375,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.11229019612073898},{"word":"your","start":3.4399998,"end":3.6,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.09905655682086945},{"word":"name","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.1491219699382782},{"word":"and","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.14269256591796875},{"word":"number","start":4.0,"end":4.4,"confidence":0.9909668,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.18368421494960785},{"word":"i'll","start":4.4,"end":4.64,"confidence":0.8093262,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.2189680188894272},{"word":"get","start":4.64,"end":4.7999997,"confidence":0.99121094,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.12010076642036438},{"word":"back","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.12613189220428467},{"word":"to","start":4.96,"end":5.04,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.1754438281059265},{"word":"you","start":5.04,"end":5.12,"confidence":0.9892578,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.23573654890060425},{"word":"as","start":5.12,"end":5.2,"confidence":0.82666016,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.17145086824893951},{"word":"soon","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.16764496266841888},{"word":"as","start":5.3599997,"end":5.4399996,"confidence":0.99121094,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.16034120321273804},{"word":"i","start":5.4399996,"end":5.52,"confidence":0.98535156,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.28167861700057983},{"word":"can","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.2574528455734253},{"word":"thank","start":5.7599998,"end":5.92,"confidence":0.9902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7780617475509644},{"word":"you","start":5.92,"end":6.0479374,"confidence":0.8901367,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4822175502777099}],"paragraphs":{"transcript":"\nHi. You've reached Sam. Sorry. I missed your call. If you wanna leave your name and number, I'll get back to you as soon as I can.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.1102917417883873},{"text":"You've reached Sam.","start":1.04,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.10060879339774449},{"text":"Sorry.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":-0.12077675759792328},{"text":"I missed your call.","start":2.08,"end":2.8,"sentiment":"neutral","sentiment_score":-0.29964619502425194},{"text":"If you wanna leave your name and number, I'll get back to you as soon as I can.","start":2.8,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.17194528091284964}],"sentiment":"neutral","sentiment_score":0.08102857928585123,"num_words":27,"start":0.88,"end":5.7599998},{"sentences":[{"text":"Thank you.","start":5.7599998,"end":6.0479374,"sentiment":"positive","sentiment_score":0.6301396489143372}],"sentiment":"positive","sentiment_score":0.6301396489143372,"num_words":2,"start":5.7599998,"end":6.0479374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Sam. Sorry. I missed your call. If you wanna leave your name and number, I'll get back to you as soon as I can.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.04,"sentiment":"neutral","sentiment_score":0.1102917417883873},{"text":"You've reached Sam.","start":1.04,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.10060879339774449},{"text":"Sorry.","start":1.8399999,"end":2.08,"sentiment":"neutral","sentiment_score":-0.12077675759792328},{"text":"I missed your call.","start":2.08,"end":2.8,"sentiment":"neutral","sentiment_score":-0.29964619502425194},{"text":"If you wanna leave your name and number, I'll get back to you as soon as I can.","start":2.8,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.17194528091284964}],"sentiment":"neutral","sentiment_score":0.08102857928585123,"channel":1,"num_words":27,"start":0.88,"end":5.7599998},{"sentences":[{"text":"Thank you.","start":5.7599998,"end":6.0479374,"sentiment":"positive","sentiment_score":0.6301396489143372}],"sentiment":"positive","sentiment_score":0.6301396489143372,"channel":1,"num_words":2,"start":5.7599998,"end":6.0479374}]},"summary":{"result":"success","short":"Hi. You've reached Sam. Sorry. I missed your call. If you wanna leave your name and number, I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":27,"end_word":28,"intents":[{"intent":"Leave message","confidence_score":0.06912686}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Sam. Sorry. I missed your call. If you wanna leave your name and number, I'll get back to you as soon as I can.","start_word":0,"end_word":26,"sentiment":"neutral","sentiment_score":0.08765894919633865},{"text":"Thank you.","start_word":27,"end_word":28,"sentiment":"positive","sentiment_score":0.7410095930099487}],"average":{"sentiment":"neutral","sentiment_score":0.13546508696021103}}}}