{"metadata":{"transaction_key":"deprecated","request_id":"019fcf3f-d49b-7340-9751-28ee6b3d7136","sha256":"38ee65d5b632ccc732be5131dccd5c20400a17f2391e8a5a7744e5cc4f23e16f","created":"2026-08-05T00:08:15.901Z","duration":27.287937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Nick at Narendraft Shire Council. Please leave a message after the tone.","confidence":0.99365234,"words":[{"word":"hi","start":0.88,"end":1.12,"confidence":0.9785156,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.091376893222332},{"word":"you've","start":1.12,"end":1.36,"confidence":0.9819336,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.012013033032417296},{"word":"reached","start":1.36,"end":1.68,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.03636904060840607},{"word":"nick","start":1.68,"end":1.92,"confidence":0.98535156,"punctuated_word":"Nick","sentiment":"neutral","sentiment_score":0.013135276734828947},{"word":"at","start":1.92,"end":2.0,"confidence":0.96875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.04488867521286011},{"word":"narendraft","start":2.0,"end":2.5,"confidence":0.46044922,"punctuated_word":"Narendraft","sentiment":"neutral","sentiment_score":-0.04532042145729065},{"word":"shire","start":2.72,"end":3.04,"confidence":0.8161621,"punctuated_word":"Shire","sentiment":"neutral","sentiment_score":-0.03263659030199051},{"word":"council","start":3.04,"end":3.4399998,"confidence":0.99365234,"punctuated_word":"Council.","sentiment":"neutral","sentiment_score":-0.03351525962352753},{"word":"please","start":3.4399998,"end":3.84,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4225553572177887},{"word":"leave","start":3.84,"end":4.08,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3691094219684601},{"word":"a","start":4.08,"end":4.16,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.39081376791000366},{"word":"message","start":4.16,"end":4.56,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.45419842004776},{"word":"after","start":4.56,"end":4.88,"confidence":0.9980469,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.37647563219070435},{"word":"the","start":4.88,"end":4.96,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3785387873649597},{"word":"tone","start":4.96,"end":5.46,"confidence":0.98950195,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2534995973110199}],"paragraphs":{"transcript":"\nHi. You've reached Nick at Narendraft Shire Council. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.091376893222332},{"text":"You've reached Nick at Narendraft Shire Council.","start":1.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.014547199010848999},{"text":"Please leave a message after the tone.","start":3.4399998,"end":5.46,"sentiment":"negative","sentiment_score":-0.37788442628724234}],"sentiment":"neutral","sentiment_score":-0.17704296559095384,"num_words":15,"start":0.88,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Nick at Narendraft Shire Council. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.88,"end":1.12,"sentiment":"neutral","sentiment_score":0.091376893222332},{"text":"You've reached Nick at Narendraft Shire Council.","start":1.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":-0.014547199010848999},{"text":"Please leave a message after the tone.","start":3.4399998,"end":5.46,"sentiment":"negative","sentiment_score":-0.37788442628724234}],"sentiment":"neutral","sentiment_score":-0.17704296559095384,"channel":1,"num_words":15,"start":0.88,"end":5.46}]},"summary":{"result":"success","short":"Hi. You've reached Nick at Narendraft Shire Council. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.83308005}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Nick at Narendraft Shire Council.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.006659690290689468},{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"sentiment":"negative","sentiment_score":-0.39240050315856934}],"average":{"sentiment":"neutral","sentiment_score":-0.15131249030431113}}}}