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Hey. Hi, John. It's Ross with Tech Home. How's it going with you, man?\n\nFrom Tech Home. John, actually, just getting back to you regarding your inquiry for technology hat five three zero zero sixteen terabyte SATA. So, actually, John, unfortunately, currently, we don't have 16 terabyte installed. Alternatively, we do have 12 terabyte 20 terabyte in stock. How many units are you after?\n\nCan mhmm. Five units. Okay. So the price for a 12 terabyte is 1,014 hello? $1,014, excluding GST.\n\nYep. Mhmm. We also got we also got, like, eight terabyte, 12 terabytes. So if you want, I can Mhmm. This was just for one, I'll get you a best price for five units.\n\nRight. Mhmm. Gotcha. So 12 terabyte would work for you? Alright.\n\nWe'll share you all three. No worries. Yep. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.014483275823295116},{"text":"Hey.","start":6.0,"end":6.24,"sentiment":"neutral","sentiment_score":0.13679447770118713},{"text":"Hi, John.","start":6.24,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.24438978731632233},{"text":"It's Ross with Tech Home.","start":6.7999997,"end":8.0,"sentiment":"neutral","sentiment_score":0.2403436630964279},{"text":"How's it going with you, man?","start":8.0,"end":9.38,"sentiment":"neutral","sentiment_score":0.29975151767333347}],"sentiment":"neutral","sentiment_score":0.24268564997861783,"num_words":15,"start":4.08,"end":9.38},{"sentences":[{"text":"From Tech Home.","start":11.28,"end":12.42,"sentiment":"neutral","sentiment_score":0.027120767161250114},{"text":"John, actually, just getting back to you regarding your inquiry for technology hat five three zero zero sixteen terabyte SATA.","start":12.48,"end":19.235,"sentiment":"neutral","sentiment_score":0.04296523882076144},{"text":"So, actually, John, unfortunately, currently, we don't have 16 terabyte installed.","start":23.135,"end":28.755,"sentiment":"neutral","sentiment_score":-0.10030359842560509},{"text":"Alternatively, we do have 12 terabyte 20 terabyte in stock.","start":29.74,"end":35.28,"sentiment":"neutral","sentiment_score":-0.02730565322563052},{"text":"How many units are you after?","start":40.38,"end":42.16,"sentiment":"neutral","sentiment_score":0.008924002603938183}],"sentiment":"neutral","sentiment_score":-0.007643700428307056,"num_words":50,"start":11.28,"end":42.16},{"sentences":[{"text":"Can mhmm.","start":42.225,"end":48.245,"sentiment":"neutral","sentiment_score":0.01670278050005436},{"text":"Five units.","start":48.625,"end":49.445,"sentiment":"neutral","sentiment_score":0.00995271559804678},{"text":"Okay.","start":52.305,"end":52.805,"sentiment":"neutral","sentiment_score":0.042781077325344086},{"text":"So the price for a 12 terabyte is 1,014 hello?","start":54.065,"end":61.52,"sentiment":"neutral","sentiment_score":0.04501233771443367},{"text":"$1,014, excluding GST.","start":63.58,"end":67.6,"sentiment":"neutral","sentiment_score":0.018896079622209072}],"sentiment":"neutral","sentiment_score":0.03349464919625057,"num_words":18,"start":42.225,"end":67.6},{"sentences":[{"text":"Yep.","start":67.66,"end":68.16,"sentiment":"neutral","sentiment_score":0.030717944726347923},{"text":"Mhmm.","start":73.655,"end":74.155,"sentiment":"neutral","sentiment_score":-0.002057933248579502},{"text":"We also got we also got, like, eight terabyte, 12 terabytes.","start":74.774994,"end":79.095,"sentiment":"neutral","sentiment_score":0.018990812992507763},{"text":"So if you want, I can Mhmm.","start":79.095,"end":81.595,"sentiment":"neutral","sentiment_score":0.03095240704715252},{"text":"This was just for one, I'll get you a best price for five units.","start":90.23,"end":93.93,"sentiment":"neutral","sentiment_score":0.06208715308457613}],"sentiment":"neutral","sentiment_score":0.03892488079145551,"num_words":34,"start":67.66,"end":93.93},{"sentences":[{"text":"Right.","start":99.954994,"end":100.454994,"sentiment":"neutral","sentiment_score":0.0988149717450142},{"text":"Mhmm.","start":101.475,"end":101.975,"sentiment":"neutral","sentiment_score":0.04163626208901405},{"text":"Gotcha.","start":105.235,"end":105.735,"sentiment":"neutral","sentiment_score":0.05333971232175827},{"text":"So 12 terabyte would work for you?","start":105.795,"end":107.87087,"sentiment":"neutral","sentiment_score":0.050695015117526054},{"text":"Alright.","start":111.87087,"end":112.270874,"sentiment":"neutral","sentiment_score":0.09948799014091492}],"sentiment":"neutral","sentiment_score":0.05892218564721671,"num_words":11,"start":99.954994,"end":112.270874},{"sentences":[{"text":"We'll share you all three.","start":112.270874,"end":113.630875,"sentiment":"neutral","sentiment_score":0.09704339802265168},{"text":"No worries.","start":113.630875,"end":114.29087,"sentiment":"neutral","sentiment_score":0.10563532635569572},{"text":"Yep.","start":115.55087,"end":116.05087,"sentiment":"neutral","sentiment_score":0.24175339937210083},{"text":"Thanks.","start":116.11087,"end":116.61087,"sentiment":"positive","sentiment_score":0.4400324821472168},{"text":"Bye.","start":116.670876,"end":117.170876,"sentiment":"neutral","sentiment_score":0.306270956993103}],"sentiment":"neutral","sentiment_score":0.16845444813370705,"num_words":10,"start":112.270874,"end":117.170876}]}}]},{"alternatives":[{"transcript":"Hello? Hello? Hello? Yes. Sorry. From where? Yep. Yep. Okay. Yeah. What what for the 12 terabyte? What's the price? Yes. Probably five, but it depends on the price. So yeah. Yep. Okay. Yep. Okay. Yeah. Probably a bit high for the bit high for the 12 terabyte for me at the moment. So, yeah, what what's the best price? Yeah. Tell tell just just send me send me an email with the with the best price on all of those for five or, you know, your best price for just buy if I bought one, you know, just just so that I can yeah. Well, just tell me tell me, like, depending on the price, I might buy three, I might buy five, you know, if it's a good price. But you've got to just send me an email with those details so I can have a look at it. But send me eight, twelve, and 20. Okay. No worries. Thank you. 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Hello? Hello? Yes. Sorry.\n\nFrom where? Yep. Yep. Okay. Yeah.\n\nWhat what for the 12 terabyte? What's the price? Yes. Probably five, but it depends on the price. So yeah.\n\nYep. Okay. Yep. Okay. Yeah.\n\nProbably a bit high for the bit high for the 12 terabyte for me at the moment. So, yeah, what what's the best price? Yeah. Tell tell just just send me send me an email with the with the best price on all of those for five or, you know, your best price for just buy if I bought one, you know, just just so that I can yeah. Well, just tell me tell me, like, depending on the price, I might buy three, I might buy five, you know, if it's a good price.\n\nBut you've got to just send me an email with those details so I can have a look at it. But send me eight, twelve, and 20. Okay. No worries. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.013893552124500276},{"text":"Hello?","start":4.3199997,"end":4.64,"sentiment":"neutral","sentiment_score":0.01610410213470459},{"text":"Hello?","start":4.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.026759713888168335},{"text":"Yes.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.08125822991132736},{"text":"Sorry.","start":9.599999,"end":10.0,"sentiment":"neutral","sentiment_score":-0.01598164811730385}],"sentiment":"neutral","sentiment_score":0.024406789988279342,"num_words":5,"start":1.1999999,"end":10.0},{"sentences":[{"text":"From where?","start":10.0,"end":10.74,"sentiment":"neutral","sentiment_score":-0.008342943154275417},{"text":"Yep.","start":20.134998,"end":20.634998,"sentiment":"neutral","sentiment_score":0.06170739233493805},{"text":"Yep.","start":22.055,"end":22.555,"sentiment":"neutral","sentiment_score":0.057093095034360886},{"text":"Okay.","start":35.96,"end":36.36,"sentiment":"neutral","sentiment_score":0.009864095598459244},{"text":"Yeah.","start":36.36,"end":36.84,"sentiment":"neutral","sentiment_score":0.012518509291112425}],"sentiment":"neutral","sentiment_score":0.020749534325053293,"num_words":6,"start":10.0,"end":36.84},{"sentences":[{"text":"What what for the 12 terabyte?","start":36.84,"end":38.94,"sentiment":"neutral","sentiment_score":0.01665531766290466},{"text":"What's the price?","start":40.2,"end":41.1,"sentiment":"neutral","sentiment_score":0.011195306355754534},{"text":"Yes.","start":42.84,"end":43.239998,"sentiment":"neutral","sentiment_score":0.028871815651655197},{"text":"Probably five, but it depends on the price.","start":43.239998,"end":46.315002,"sentiment":"neutral","sentiment_score":-0.0004173258785158396},{"text":"So yeah.","start":46.315002,"end":50.815002,"sentiment":"neutral","sentiment_score":0.015229293145239353}],"sentiment":"neutral","sentiment_score":0.009475480997934937,"num_words":20,"start":36.84,"end":50.815002},{"sentences":[{"text":"Yep.","start":65.59,"end":65.99,"sentiment":"neutral","sentiment_score":0.0385541133582592},{"text":"Okay.","start":65.99,"end":66.49,"sentiment":"neutral","sentiment_score":0.04191779345273971},{"text":"Yep.","start":66.549995,"end":67.049995,"sentiment":"neutral","sentiment_score":0.03030133619904518},{"text":"Okay.","start":68.549995,"end":68.95,"sentiment":"neutral","sentiment_score":0.03340283781290054},{"text":"Yeah.","start":68.95,"end":69.189995,"sentiment":"neutral","sentiment_score":0.02472209371626377}],"sentiment":"neutral","sentiment_score":0.03377963490784168,"num_words":5,"start":65.59,"end":69.189995},{"sentences":[{"text":"Probably a bit high for the bit high for the 12 terabyte for me at the moment.","start":69.189995,"end":73.035,"sentiment":"neutral","sentiment_score":-0.07507639685097862},{"text":"So, yeah, what what's the best price?","start":73.035,"end":76.015,"sentiment":"neutral","sentiment_score":0.008753190615347453},{"text":"Yeah.","start":79.195,"end":79.515,"sentiment":"neutral","sentiment_score":0.03595752641558647},{"text":"Tell tell just just send me send me an email with the with the best price on all of those for five or, you know, your best price for just buy if I bought one, you know, just just so that I can yeah.","start":79.515,"end":94.79,"sentiment":"neutral","sentiment_score":0.0455489645881409},{"text":"Well, just tell me tell me, like, depending on the price, I might buy three, I might buy five, you know, if it's a good price.","start":94.79,"end":100.895,"sentiment":"neutral","sentiment_score":0.057690366386221006}],"sentiment":"neutral","sentiment_score":0.024474053496592922,"num_words":95,"start":69.189995,"end":100.895},{"sentences":[{"text":"But you've got to just send me an email with those details so I can have a look at it.","start":100.895,"end":104.755,"sentiment":"neutral","sentiment_score":0.07030731923878193},{"text":"But send me eight, twelve, and 20.","start":106.415,"end":111.155,"sentiment":"neutral","sentiment_score":0.022086605163557187},{"text":"Okay.","start":114.61087,"end":115.09087,"sentiment":"neutral","sentiment_score":0.12722106277942655},{"text":"No worries.","start":115.09087,"end":115.57087,"sentiment":"neutral","sentiment_score":0.1471918746829033},{"text":"Thank you.","start":115.57087,"end":116.31087,"sentiment":"positive","sentiment_score":0.4878005385398865}],"sentiment":"neutral","sentiment_score":0.09243620344204828,"num_words":32,"start":100.895,"end":116.31087},{"sentences":[{"text":"Bye.","start":117.49087,"end":117.99087,"sentiment":"neutral","sentiment_score":0.15210971236228943}],"sentiment":"neutral","sentiment_score":0.15210971236228943,"num_words":1,"start":117.49087,"end":117.99087}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello?\n\nChannel 1: Hello? Hello? Yes.\n\nChannel 0: Hey. Hi, John. It's Ross with Tech Home. How's it going with you, man?\n\nChannel 1: Sorry. From where?\n\nChannel 0: From Tech Home. John, actually, just getting back to you regarding your inquiry for technology hat five three zero zero sixteen terabyte SATA.\n\nChannel 1: Yep. Yep.\n\nChannel 0: So, actually, John, unfortunately, currently, we don't have 16 terabyte installed. Alternatively, we do have 12 terabyte 20 terabyte in stock.\n\nChannel 1: Okay. Yeah. What what for the 12 terabyte? What's\n\nChannel 0: How\n\nChannel 1: the price?\n\nChannel 0: many units are you after? Can\n\nChannel 1: Yes. Probably five, but it depends on the price. So\n\nChannel 0: mhmm. Five units.\n\nChannel 1: yeah.\n\nChannel 0: Okay. So the price for a 12 terabyte is 1,014 hello? $1,014,\n\nChannel 1: Yep. Okay. Yep.\n\nChannel 0: excluding GST. Yep.\n\nChannel 1: Okay. Yeah. Probably a bit high for the bit high for the 12 terabyte for me at the moment. So,\n\nChannel 0: Mhmm.\n\nChannel 1: yeah, what\n\nChannel 0: We\n\nChannel 1: what's\n\nChannel 0: also\n\nChannel 1: the best\n\nChannel 0: got\n\nChannel 1: price?\n\nChannel 0: we also got, like, eight terabyte, 12 terabytes. So\n\nChannel 1: Yeah.\n\nChannel 0: if you want,\n\nChannel 1: Tell\n\nChannel 0: I can\n\nChannel 1: tell just just send\n\nChannel 0: Mhmm.\n\nChannel 1: me send me an email with the with the best price on all of those for five or, you know, your best price for just buy if I bought one, you know, just just so\n\nChannel 0: This\n\nChannel 1: that\n\nChannel 0: was\n\nChannel 1: I\n\nChannel 0: just\n\nChannel 1: can\n\nChannel 0: for one, I'll get you a best price for five units.\n\nChannel 1: yeah. Well, just tell me tell me, like, depending on the price, I might buy three, I might buy five, you know, if\n\nChannel 0: Right.\n\nChannel 1: it's a good price. But you've got to\n\nChannel 0: Mhmm.\n\nChannel 1: just send me an email with those details so I can have a look at it.\n\nChannel 0: Gotcha. So 12 terabyte\n\nChannel 1: But\n\nChannel 0: would work for you?\n\nChannel 1: send me eight, twelve, and 20.\n\nChannel 0: Alright. We'll share you all three. No worries.\n\nChannel 1: Okay. No worries.\n\nChannel 0: Yep.\n\nChannel 1: Thank you.\n\nChannel 0: Thanks. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.1999999,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.013893552124500276}],"sentiment":"neutral","sentiment_score":0.013893552124500276,"channel":1,"num_words":1,"start":1.1999999,"end":1.6999999},{"sentences":[{"text":"Hello?","start":4.08,"end":4.58,"sentiment":"neutral","sentiment_score":0.014483275823295116}],"sentiment":"neutral","sentiment_score":0.014483275823295116,"channel":0,"num_words":1,"start":4.08,"end":4.58},{"sentences":[{"text":"Hello?","start":4.3199997,"end":4.64,"sentiment":"neutral","sentiment_score":0.01610410213470459},{"text":"Hello?","start":4.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.026759713888168335},{"text":"Yes.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.08125822991132736}],"sentiment":"neutral","sentiment_score":0.04137401531140009,"channel":1,"num_words":3,"start":4.3199997,"end":5.7},{"sentences":[{"text":"Hey.","start":6.0,"end":6.24,"sentiment":"neutral","sentiment_score":0.13679447770118713},{"text":"Hi, John.","start":6.24,"end":6.7999997,"sentiment":"neutral","sentiment_score":0.24438978731632233},{"text":"It's Ross with Tech Home.","start":6.7999997,"end":8.0,"sentiment":"neutral","sentiment_score":0.2403436630964279},{"text":"How's it going with you, man?","start":8.0,"end":9.38,"sentiment":"neutral","sentiment_score":0.29975151767333347}],"sentiment":"neutral","sentiment_score":0.25898581956114086,"channel":0,"num_words":14,"start":6.0,"end":9.38},{"sentences":[{"text":"Sorry.","start":9.599999,"end":10.0,"sentiment":"neutral","sentiment_score":-0.01598164811730385},{"text":"From where?","start":10.0,"end":10.74,"sentiment":"neutral","sentiment_score":-0.008342943154275417}],"sentiment":"neutral","sentiment_score":-0.010889178141951561,"channel":1,"num_words":3,"start":9.599999,"end":10.74},{"sentences":[{"text":"From Tech Home.","start":11.28,"end":12.42,"sentiment":"neutral","sentiment_score":0.027120767161250114},{"text":"John, actually, just getting back to you regarding your 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The representative informs John that they only have 12 terabytes in stock and provides him with the best price for buy or purchase. John requests an email with the details and the representative agrees to send him."},"intents":{"segments":[{"text":"John, actually, just getting back to you regarding your inquiry for technology hat five three zero zero sixteen terabyte SATA. Yep.","start_word":25,"end_word":45,"intents":[{"intent":"Get information about technology options","confidence_score":0.000014493839}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Hello? Yes. Hey. Hi, John. It's Ross with Tech Home. How's it going with you, man? Sorry. From where? From Tech Home. John, actually, just getting back to you regarding your inquiry for technology hat five three zero zero sixteen terabyte SATA. Yep. Yep. So, actually, John, unfortunately, currently, we don't have 16 terabyte installed. Alternatively, we do have 12 terabyte 20 terabyte in stock. Okay. Yeah. What what for the 12 terabyte? What's How the price? many units are you after? Can Yes. Probably five, but it depends on the price. So mhmm. Five units. yeah. Okay. So the price for a 12 terabyte is 1,014 hello? $1,014, Yep. Okay. Yep. excluding GST. Yep. Okay. Yeah. Probably a bit high for the bit high for the 12 terabyte for me at the moment. So, Mhmm. yeah, what We what's also the best got price? we also got, like, eight terabyte, 12 terabytes. So Yeah. if you want, Tell I can tell just just send Mhmm. me send me an email with the with the best price on all of those for five or, you know, your best price for just buy if I bought one, you know, just just This so was that I just can for one, I'll get you a best price for five units. yeah. Well, just tell me tell me, like, depending on the price, I might buy three, I might buy five, you know, if Right. it's a good price. But you've got to Mhmm. just send me an email with those details so I can have a look at it. Gotcha. So 12 terabyte But would work for you? send me eight, twelve, and 20. Alright. We'll share you all three. No worries. Okay. No worries. Yep.","start_word":0,"end_word":296,"sentiment":"neutral","sentiment_score":0.03930439054965973},{"text":"Thank you. Thanks.","start_word":297,"end_word":299,"sentiment":"positive","sentiment_score":0.4653444290161133},{"text":"Bye. Bye.","start_word":300,"end_word":301,"sentiment":"neutral","sentiment_score":0.25446414947509766}],"average":{"sentiment":"neutral","sentiment_score":0.04641699047445507}}}}