{"metadata":{"transaction_key":"deprecated","request_id":"01a088bc-b890-7381-bd0d-f2ffdef08bc8","sha256":"2c220739c900ce08179c7e7c34179bb59c58e308035d660d8e5b5eec8ba576a6","created":"2026-09-10T00:34:25.769Z","duration":7.5599375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send","confidence":1.0,"words":[{"word":"hi","start":0.56,"end":1.04,"confidence":0.9980469,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.25120583176612854},{"word":"the","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6737592816352844},{"word":"person","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6684465408325195},{"word":"you","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7422099709510803},{"word":"have","start":1.68,"end":1.8399999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7771600484848022},{"word":"called","start":1.8399999,"end":2.24,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7809973359107971},{"word":"is","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8384562730789185},{"word":"not","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.840404748916626},{"word":"available","start":2.6399999,"end":3.1399999,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7678892612457275},{"word":"please","start":3.6799998,"end":4.0,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6102598309516907},{"word":"leave","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4741529524326325},{"word":"a","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5585912466049194},{"word":"short","start":4.4,"end":4.7999997,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.40328019857406616},{"word":"ten","start":4.7999997,"end":5.2,"confidence":0.98095703,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.5878069400787354},{"word":"second","start":5.2,"end":5.6,"confidence":0.98828125,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5569717884063721},{"word":"message","start":5.6,"end":6.08,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5852923393249512},{"word":"after","start":6.08,"end":6.3199997,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3662942051887512},{"word":"the","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5249542593955994},{"word":"tone","start":6.48,"end":6.7999997,"confidence":0.9147949,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4648735523223877},{"word":"and","start":6.7999997,"end":7.04,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5136765837669373},{"word":"we'll","start":7.04,"end":7.2,"confidence":0.9980469,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5014840364456177},{"word":"send","start":7.2,"end":7.5599375,"confidence":0.9873047,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.25086265802383423}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":-0.25120583176612854},{"text":"The person you have called is not available.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.7611654326319695},{"text":"Please leave a short ten second message after the tone, and we'll send","start":3.6799998,"end":7.5599375,"sentiment":"negative","sentiment_score":-0.4921923531935765}],"sentiment":"negative","sentiment_score":-0.5790468129244718,"num_words":22,"start":0.56,"end":7.5599375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":-0.25120583176612854},{"text":"The person you have called is not available.","start":1.04,"end":3.1399999,"sentiment":"negative","sentiment_score":-0.7611654326319695},{"text":"Please leave a short ten second message after the tone, and we'll send","start":3.6799998,"end":7.5599375,"sentiment":"negative","sentiment_score":-0.4921923531935765}],"sentiment":"negative","sentiment_score":-0.5790468129244718,"channel":1,"num_words":22,"start":0.56,"end":7.5599375}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send"},"intents":{"segments":[{"text":"The person you have called is not available.","start_word":1,"end_word":8,"intents":[{"intent":"Request message","confidence_score":0.010787994},{"intent":"Provide contact number","confidence_score":0.006732434}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.25120583176612854},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send","start_word":1,"end_word":21,"sentiment":"negative","sentiment_score":-0.5966036319732666}],"average":{"sentiment":"negative","sentiment_score":-0.5727829768739897}}}}