{"metadata":{"transaction_key":"deprecated","request_id":"01a05af9-990f-7e71-b90a-1117f76d868c","sha256":"8ab4141df168b3adf0504055a2d40485029590dc43a78f700ae79ebb7310289d","created":"2026-09-01T03:18:23.266Z","duration":35.135937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":105,"output_tokens":58},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":120,"output_tokens":120},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":120,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hello. Good afternoon. Brad, this is Mary calling from Vigilance AI. I hope you're doing well. Oh, I see. Because we're using the automated system. That's why we automatically called you. Okay then. I'll make a note of it. Thank you.","confidence":0.9980469,"words":[{"word":"yes","start":3.04,"end":3.36,"confidence":0.96191406,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.0968511998653412},{"word":"hello","start":3.36,"end":3.86,"confidence":0.9970703,"punctuated_word":"Hello.","sentiment":"neutral","sentiment_score":0.21977847814559937},{"word":"good","start":4.0,"end":4.5,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5045663118362427},{"word":"afternoon","start":4.64,"end":5.14,"confidence":0.9807129,"punctuated_word":"afternoon.","sentiment":"positive","sentiment_score":0.448180228471756},{"word":"brad","start":6.08,"end":6.48,"confidence":0.83203125,"punctuated_word":"Brad,","sentiment":"positive","sentiment_score":0.4009332656860352},{"word":"this","start":6.48,"end":6.72,"confidence":0.99902344,"punctuated_word":"this","sentiment":"positive","sentiment_score":0.4426726996898651},{"word":"is","start":6.72,"end":7.12,"confidence":0.9980469,"punctuated_word":"is","sentiment":"positive","sentiment_score":0.3866994380950928},{"word":"mary","start":7.12,"end":7.52,"confidence":0.9941406,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.4095636308193207},{"word":"calling","start":7.52,"end":8.0,"confidence":0.99121094,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.32778650522232056},{"word":"from","start":8.0,"end":8.5,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.4152761697769165},{"word":"vigilance","start":8.72,"end":9.22,"confidence":0.90478516,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.30656537413597107},{"word":"ai","start":9.679999,"end":10.08,"confidence":0.90527344,"punctuated_word":"AI.","sentiment":"positive","sentiment_score":0.3963100016117096},{"word":"i","start":10.08,"end":10.16,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.6265447735786438},{"word":"hope","start":10.16,"end":10.4,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.6315166354179382},{"word":"you're","start":10.4,"end":10.639999,"confidence":1.0,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5729860067367554},{"word":"doing","start":10.639999,"end":10.96,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.4943036437034607},{"word":"well","start":10.96,"end":11.46,"confidence":0.99560547,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.5102782845497131},{"word":"oh","start":17.465,"end":17.945,"confidence":0.8918457,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.3286699652671814},{"word":"i","start":17.945,"end":18.345,"confidence":0.9980469,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2723345458507538},{"word":"see","start":18.345,"end":18.664999,"confidence":0.9946289,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.233271524310112},{"word":"because","start":18.664999,"end":18.985,"confidence":0.9951172,"punctuated_word":"Because","sentiment":"neutral","sentiment_score":-0.2954074740409851},{"word":"we're","start":18.985,"end":19.145,"confidence":1.0,"punctuated_word":"we're","sentiment":"negative","sentiment_score":-0.3900225758552551},{"word":"using","start":19.145,"end":19.465,"confidence":1.0,"punctuated_word":"using","sentiment":"negative","sentiment_score":-0.3850737810134888},{"word":"the","start":19.465,"end":19.705,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4563775062561035},{"word":"automated","start":19.705,"end":20.205,"confidence":1.0,"punctuated_word":"automated","sentiment":"negative","sentiment_score":-0.3809525966644287},{"word":"system","start":20.265,"end":20.585,"confidence":0.7342529,"punctuated_word":"system.","sentiment":"negative","sentiment_score":-0.41308706998825073},{"word":"that's","start":20.585,"end":20.824999,"confidence":0.9980469,"punctuated_word":"That's","sentiment":"neutral","sentiment_score":-0.32509085536003113},{"word":"why","start":20.824999,"end":20.985,"confidence":0.9980469,"punctuated_word":"why","sentiment":"neutral","sentiment_score":-0.2965826392173767},{"word":"we","start":20.985,"end":21.145,"confidence":0.9980469,"punctuated_word":"we","sentiment":"negative","sentiment_score":-0.3641732633113861},{"word":"automatically","start":21.145,"end":21.645,"confidence":0.99902344,"punctuated_word":"automatically","sentiment":"neutral","sentiment_score":-0.30048125982284546},{"word":"called","start":21.865,"end":22.185,"confidence":0.78515625,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.3904898464679718},{"word":"you","start":22.185,"end":22.685,"confidence":0.99658203,"punctuated_word":"you.","sentiment":"negative","sentiment_score":-0.3702839016914368},{"word":"okay","start":29.480938,"end":29.800938,"confidence":0.9472656,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":-0.03736480325460434},{"word":"then","start":29.800938,"end":30.040937,"confidence":0.84277344,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":-0.031213855370879173},{"word":"i'll","start":30.040937,"end":30.360937,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.008734112605452538},{"word":"make","start":30.360937,"end":30.520939,"confidence":0.9980469,"punctuated_word":"make","sentiment":"neutral","sentiment_score":0.01702713593840599},{"word":"a","start":30.520939,"end":30.600937,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.016444135457277298},{"word":"note","start":30.600937,"end":30.840939,"confidence":1.0,"punctuated_word":"note","sentiment":"neutral","sentiment_score":0.03051489219069481},{"word":"of","start":30.840939,"end":31.000938,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.007400725036859512},{"word":"it","start":31.000938,"end":31.400938,"confidence":0.9995117,"punctuated_word":"it.","sentiment":"neutral","sentiment_score":0.026955828070640564},{"word":"thank","start":31.400938,"end":31.720938,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4548763930797577},{"word":"you","start":31.720938,"end":32.22094,"confidence":0.99853516,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.29677483439445496}],"paragraphs":{"transcript":"\nYes. Hello. Good afternoon. Brad, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nOh, I see. Because we're using the automated system. That's why we automatically called you. Okay then. I'll make a note of it.\n\nThank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":3.04,"end":3.36,"sentiment":"neutral","sentiment_score":0.0968511998653412},{"text":"Hello.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.21977847814559937},{"text":"Good afternoon.","start":4.0,"end":5.14,"sentiment":"positive","sentiment_score":0.47637327015399933},{"text":"Brad, this is Mary calling from Vigilance AI.","start":6.08,"end":10.08,"sentiment":"positive","sentiment_score":0.38572588562965393},{"text":"I hope you're doing well.","start":10.08,"end":11.46,"sentiment":"positive","sentiment_score":0.5671258687973022}],"sentiment":"positive","sentiment_score":0.42298897925545187,"num_words":17,"start":3.04,"end":11.46},{"sentences":[{"text":"Oh, I see.","start":17.465,"end":18.664999,"sentiment":"neutral","sentiment_score":-0.27809201180934906},{"text":"Because we're using the automated system.","start":18.664999,"end":20.585,"sentiment":"negative","sentiment_score":-0.3868201673030853},{"text":"That's why we automatically called you.","start":20.585,"end":22.685,"sentiment":"negative","sentiment_score":-0.3411836276451747},{"text":"Okay then.","start":29.480938,"end":30.040937,"sentiment":"neutral","sentiment_score":-0.034289329312741756},{"text":"I'll make a note of it.","start":30.040937,"end":31.400938,"sentiment":"neutral","sentiment_score":0.012467859002451101}],"sentiment":"neutral","sentiment_score":-0.22591610042297322,"num_words":23,"start":17.465,"end":31.400938},{"sentences":[{"text":"Thank you.","start":31.400938,"end":32.22094,"sentiment":"positive","sentiment_score":0.3758256137371063}],"sentiment":"positive","sentiment_score":0.3758256137371063,"num_words":2,"start":31.400938,"end":32.22094}]}}]},{"alternatives":[{"transcript":"Hello? Brad speaking. I am. You have reached me my personal number which is on a do not call register. Yeah. You're gonna have to request this number to be removed from from there. Yeah. Okay. Thank you. Bye.","confidence":0.96875,"words":[{"word":"hello","start":1.12,"end":1.5999999,"confidence":0.5913086,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.006813143379986286},{"word":"brad","start":1.5999999,"end":1.8399999,"confidence":0.7890625,"punctuated_word":"Brad","sentiment":"neutral","sentiment_score":0.009927663952112198},{"word":"speaking","start":1.8399999,"end":2.34,"confidence":0.9782715,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.013381904922425749},{"word":"i","start":12.08,"end":12.32,"confidence":0.8154297,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.006560087203979492},{"word":"am","start":12.32,"end":12.82,"confidence":0.9604492,"punctuated_word":"am.","sentiment":"neutral","sentiment_score":-0.03276597708463669},{"word":"you","start":12.96,"end":13.2,"confidence":0.6118164,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.3845089375972748},{"word":"have","start":13.2,"end":13.44,"confidence":0.81347656,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.3767947554588318},{"word":"reached","start":13.44,"end":13.679999,"confidence":0.9550781,"punctuated_word":"reached","sentiment":"negative","sentiment_score":-0.3357500433921814},{"word":"me","start":13.679999,"end":13.92,"confidence":0.4255371,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.31889620423316956},{"word":"my","start":13.92,"end":14.0,"confidence":0.9291992,"punctuated_word":"my","sentiment":"negative","sentiment_score":-0.4220454692840576},{"word":"personal","start":14.0,"end":14.4,"confidence":0.9951172,"punctuated_word":"personal","sentiment":"negative","sentiment_score":-0.3506298065185547},{"word":"number","start":14.4,"end":14.639999,"confidence":1.0,"punctuated_word":"number","sentiment":"negative","sentiment_score":-0.45342376828193665},{"word":"which","start":14.639999,"end":14.799999,"confidence":0.5385742,"punctuated_word":"which","sentiment":"negative","sentiment_score":-0.5101962089538574},{"word":"is","start":14.799999,"end":14.96,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.5221920013427734},{"word":"on","start":14.96,"end":15.04,"confidence":0.9951172,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.45699429512023926},{"word":"a","start":15.04,"end":15.2,"confidence":0.9560547,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4843161404132843},{"word":"do","start":15.2,"end":15.36,"confidence":0.97802734,"punctuated_word":"do","sentiment":"negative","sentiment_score":-0.4593046009540558},{"word":"not","start":15.36,"end":15.555,"confidence":0.9951172,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4763057231903076},{"word":"call","start":15.555,"end":15.715,"confidence":0.96875,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.5172716379165649},{"word":"register","start":15.715,"end":16.215,"confidence":0.9848633,"punctuated_word":"register.","sentiment":"negative","sentiment_score":-0.4698184132575989},{"word":"yeah","start":23.315,"end":23.815,"confidence":0.83740234,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.2576001286506653},{"word":"you're","start":23.875,"end":24.035,"confidence":0.829834,"punctuated_word":"You're","sentiment":"negative","sentiment_score":-0.3852530121803284},{"word":"gonna","start":24.035,"end":24.535,"confidence":0.98095703,"punctuated_word":"gonna","sentiment":"negative","sentiment_score":-0.3887818157672882},{"word":"have","start":24.994999,"end":25.130938,"confidence":0.92822266,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.38639339804649353},{"word":"to","start":25.290937,"end":25.450937,"confidence":0.9873047,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3841220736503601},{"word":"request","start":25.450937,"end":25.530937,"confidence":0.9970703,"punctuated_word":"request","sentiment":"negative","sentiment_score":-0.4262657165527344},{"word":"this","start":25.530937,"end":25.610937,"confidence":0.9370117,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.4241853952407837},{"word":"number","start":25.610937,"end":25.810936,"confidence":0.9819336,"punctuated_word":"number","sentiment":"negative","sentiment_score":-0.4845645725727082},{"word":"to","start":25.810936,"end":26.010937,"confidence":0.7402344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.5009219646453857},{"word":"be","start":26.010937,"end":26.170937,"confidence":0.98535156,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.47964563965797424},{"word":"removed","start":26.170937,"end":26.490938,"confidence":0.9941406,"punctuated_word":"removed","sentiment":"negative","sentiment_score":-0.3797142505645752},{"word":"from","start":26.490938,"end":26.730938,"confidence":0.99902344,"punctuated_word":"from","sentiment":"negative","sentiment_score":-0.491452157497406},{"word":"from","start":26.730938,"end":27.050938,"confidence":0.58154297,"punctuated_word":"from","sentiment":"negative","sentiment_score":-0.4486306309700012},{"word":"there","start":27.050938,"end":27.550938,"confidence":0.9733887,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.3272421061992645},{"word":"yeah","start":30.970938,"end":31.470938,"confidence":0.71313477,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.020484765991568565},{"word":"okay","start":31.930937,"end":32.330936,"confidence":0.8925781,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.1856253445148468},{"word":"thank","start":32.330936,"end":32.57094,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4413567185401917},{"word":"you","start":32.57094,"end":32.890938,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3555941581726074},{"word":"bye","start":32.890938,"end":33.390938,"confidence":0.9851074,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.1359071135520935}],"paragraphs":{"transcript":"\nHello? Brad speaking. I am. You have reached me my personal number which is on a do not call register. Yeah.\n\nYou're gonna have to request this number to be removed from from there. Yeah. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.12,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.006813143379986286},{"text":"Brad speaking.","start":1.5999999,"end":2.34,"sentiment":"neutral","sentiment_score":0.011654784437268972},{"text":"I am.","start":12.08,"end":12.82,"sentiment":"neutral","sentiment_score":-0.01966303214430809},{"text":"You have reached me my personal number which is on a do not call register.","start":12.96,"end":16.215,"sentiment":"negative","sentiment_score":-0.43589653372764586},{"text":"Yeah.","start":23.315,"end":23.815,"sentiment":"neutral","sentiment_score":-0.2576001286506653}],"sentiment":"neutral","sentiment_score":-0.3240595945999736,"num_words":21,"start":1.12,"end":23.815},{"sentences":[{"text":"You're gonna have to request this number to be removed from from there.","start":23.875,"end":27.550938,"sentiment":"negative","sentiment_score":-0.4236286718111772},{"text":"Yeah.","start":30.970938,"end":31.470938,"sentiment":"neutral","sentiment_score":0.020484765991568565},{"text":"Okay.","start":31.930937,"end":32.330936,"sentiment":"neutral","sentiment_score":0.1856253445148468},{"text":"Thank you.","start":32.330936,"end":32.890938,"sentiment":"positive","sentiment_score":0.39847543835639954},{"text":"Bye.","start":32.890938,"end":33.390938,"sentiment":"neutral","sentiment_score":0.1359071135520935}],"sentiment":"neutral","sentiment_score":-0.24267803515411085,"num_words":18,"start":23.875,"end":33.390938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Brad speaking.\n\nChannel 0: Yes. Hello. Good afternoon. Brad, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: I am. You have reached me my personal number which is on a do not call register.\n\nChannel 0: Oh, I see. Because we're using the automated system. That's why we automatically called you.\n\nChannel 1: Yeah. You're gonna have to request this number to be removed from from there.\n\nChannel 0: Okay then. I'll make a note of\n\nChannel 1: Yeah.\n\nChannel 0: it. Thank you.\n\nChannel 1: Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.12,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.006813143379986286},{"text":"Brad speaking.","start":1.5999999,"end":2.34,"sentiment":"neutral","sentiment_score":0.011654784437268972}],"sentiment":"neutral","sentiment_score":0.01004090408484141,"channel":1,"num_words":3,"start":1.12,"end":2.34},{"sentences":[{"text":"Yes.","start":3.04,"end":3.36,"sentiment":"neutral","sentiment_score":0.0968511998653412},{"text":"Hello.","start":3.36,"end":3.86,"sentiment":"neutral","sentiment_score":0.21977847814559937},{"text":"Good afternoon.","start":4.0,"end":5.14,"sentiment":"positive","sentiment_score":0.47637327015399933},{"text":"Brad, this is Mary calling from Vigilance AI.","start":6.08,"end":10.08,"sentiment":"positive","sentiment_score":0.38572588562965393},{"text":"I hope you're doing well.","start":10.08,"end":11.46,"sentiment":"positive","sentiment_score":0.5671258687973022}],"sentiment":"positive","sentiment_score":0.42298897925545187,"channel":0,"num_words":17,"start":3.04,"end":11.46},{"sentences":[{"text":"I am.","start":12.08,"end":12.82,"sentiment":"neutral","sentiment_score":-0.01966303214430809},{"text":"You have reached me my personal number which is on a do not call register.","start":12.96,"end":16.215,"sentiment":"negative","sentiment_score":-0.43589653372764586}],"sentiment":"negative","sentiment_score":-0.38692788648254733,"channel":1,"num_words":17,"start":12.08,"end":16.215},{"sentences":[{"text":"Oh, I see.","start":17.465,"end":18.664999,"sentiment":"neutral","sentiment_score":-0.27809201180934906},{"text":"Because we're using the automated system.","start":18.664999,"end":20.585,"sentiment":"negative","sentiment_score":-0.3868201673030853},{"text":"That's why we automatically called you.","start":20.585,"end":22.685,"sentiment":"negative","sentiment_score":-0.3411836276451747}],"sentiment":"negative","sentiment_score":-0.3468199203411738,"channel":0,"num_words":15,"start":17.465,"end":22.685},{"sentences":[{"text":"Yeah.","start":23.315,"end":23.815,"sentiment":"neutral","sentiment_score":-0.2576001286506653},{"text":"You're gonna have to request this number to be removed from from there.","start":23.875,"end":27.550938,"sentiment":"negative","sentiment_score":-0.4236286718111772}],"sentiment":"negative","sentiment_score":-0.4117694901568549,"channel":1,"num_words":14,"start":23.315,"end":27.550938},{"sentences":[{"text":"Okay then.","start":29.480938,"end":30.040937,"sentiment":"neutral","sentiment_score":-0.034289329312741756},{"text":"I'll make a note of","start":30.040937,"end":31.000938,"sentiment":"neutral","sentiment_score":0.00957026518881321}],"sentiment":"neutral","sentiment_score":-0.0029610475259167807,"channel":0,"num_words":7,"start":29.480938,"end":31.000938},{"sentences":[{"text":"Yeah.","start":30.970938,"end":31.470938,"sentiment":"neutral","sentiment_score":0.020484765991568565}],"sentiment":"neutral","sentiment_score":0.020484765991568565,"channel":1,"num_words":1,"start":30.970938,"end":31.470938},{"sentences":[{"text":"it.","start":31.000938,"end":31.400938,"sentiment":"neutral","sentiment_score":0.026955828070640564},{"text":"Thank you.","start":31.400938,"end":32.22094,"sentiment":"positive","sentiment_score":0.3758256137371063}],"sentiment":"neutral","sentiment_score":0.25953568518161774,"channel":0,"num_words":3,"start":31.000938,"end":32.22094},{"sentences":[{"text":"Okay.","start":31.930937,"end":32.330936,"sentiment":"neutral","sentiment_score":0.1856253445148468},{"text":"Thank you.","start":32.330936,"end":32.890938,"sentiment":"positive","sentiment_score":0.39847543835639954},{"text":"Bye.","start":32.890938,"end":33.390938,"sentiment":"neutral","sentiment_score":0.1359071135520935}],"sentiment":"neutral","sentiment_score":0.27962083369493484,"channel":1,"num_words":4,"start":31.930937,"end":33.390938}]},"summary":{"result":"success","short":"The customer, Brad, receives a call from a representative named Mary from Carrefourance AI. Mary informs Brad that they are using an automated system and he will have to request that number to be removed from their do not call list. Mary makes a note of this and the call ends."},"intents":{"segments":[{"text":"You're gonna have to request this number to be removed from from there. Okay then.","start_word":53,"end_word":67,"intents":[{"intent":"Request removal from call list","confidence_score":0.18760267}]}]},"sentiments":{"segments":[{"text":"Hello? Brad speaking. Yes. Hello.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.07595300674438477},{"text":"Good afternoon. Brad, this is Mary calling from Vigilance AI. I hope you're doing well.","start_word":5,"end_word":19,"sentiment":"positive","sentiment_score":0.4516950845718384},{"text":"I am.","start_word":20,"end_word":21,"sentiment":"neutral","sentiment_score":-0.02403068169951439},{"text":"You have reached me my personal number which is on a do not call register.","start_word":22,"end_word":36,"sentiment":"negative","sentiment_score":-0.4407401382923126},{"text":"Oh, I see.","start_word":37,"end_word":39,"sentiment":"neutral","sentiment_score":-0.279243528842926},{"text":"Because we're using the automated system. That's why we automatically called you.","start_word":40,"end_word":51,"sentiment":"negative","sentiment_score":-0.36564555764198303},{"text":"Yeah.","start_word":52,"end_word":52,"sentiment":"neutral","sentiment_score":-0.2576001286506653},{"text":"You're gonna have to request this number to be removed from from there.","start_word":53,"end_word":65,"sentiment":"negative","sentiment_score":-0.4113942980766296},{"text":"Okay then. I'll make a note of Yeah. it.","start_word":66,"end_word":74,"sentiment":"neutral","sentiment_score":0.0027943942695856094},{"text":"Thank you.","start_word":75,"end_word":76,"sentiment":"positive","sentiment_score":0.34947535395622253},{"text":"Okay.","start_word":77,"end_word":77,"sentiment":"neutral","sentiment_score":0.1856253445148468},{"text":"Thank you.","start_word":78,"end_word":79,"sentiment":"positive","sentiment_score":0.3841816782951355},{"text":"Bye.","start_word":80,"end_word":80,"sentiment":"neutral","sentiment_score":0.1823635995388031}],"average":{"sentiment":"neutral","sentiment_score":-0.07348019282023112}}}}