{"metadata":{"transaction_key":"deprecated","request_id":"019f35f9-6704-7573-b8e5-13892033b920","sha256":"4f580310aa441e7b34e1d1f55ee40ac84acbf3a2a6a854c92fad32e1c7569484","created":"2026-07-06T05:49:26.933Z","duration":47.73594,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":126,"output_tokens":54},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":137,"output_tokens":137},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":137,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Andrew. Oh, hi. This is Andrew from Vigilance AI. Is this Jonathan? Oh, yes. Jonathan, we are a cybersecurity company and vigilance AI. Oh,","confidence":0.95410156,"words":[{"word":"andrew","start":6.48,"end":6.98,"confidence":0.89746094,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.09129177033901216},{"word":"oh","start":20.225,"end":20.465,"confidence":0.98876953,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.017630983144044876},{"word":"hi","start":20.465,"end":20.785,"confidence":0.99658203,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.018972177058458328},{"word":"this","start":20.785,"end":20.945,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":-0.0002788025885820389},{"word":"is","start":20.945,"end":21.425,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.014907663688063622},{"word":"andrew","start":21.425,"end":21.744999,"confidence":0.69970703,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.017291828989982605},{"word":"from","start":21.744999,"end":21.985,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.02669643610715866},{"word":"vigilance","start":21.985,"end":22.485,"confidence":0.95410156,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.02445666491985321},{"word":"ai","start":22.705,"end":23.205,"confidence":0.88549805,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.034669872373342514},{"word":"is","start":23.825,"end":23.985,"confidence":0.8911133,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.0065168347209692},{"word":"this","start":23.985,"end":24.305,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.005746237933635712},{"word":"jonathan","start":24.305,"end":24.805,"confidence":0.99853516,"punctuated_word":"Jonathan?","sentiment":"neutral","sentiment_score":-0.015496897511184216},{"word":"oh","start":30.259998,"end":30.42,"confidence":0.9387207,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.007597996853291988},{"word":"yes","start":30.42,"end":30.74,"confidence":0.9250488,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.010591311380267143},{"word":"jonathan","start":30.74,"end":31.24,"confidence":0.828125,"punctuated_word":"Jonathan,","sentiment":"neutral","sentiment_score":-0.011976165696978567},{"word":"we","start":31.38,"end":31.699999,"confidence":0.99609375,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.013714130967855452},{"word":"are","start":31.699999,"end":32.02,"confidence":0.9980469,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.01718531921505928},{"word":"a","start":32.02,"end":32.42,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0005455408245325089},{"word":"cybersecurity","start":32.42,"end":32.92,"confidence":0.90283203,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.017005041241645813},{"word":"company","start":33.22,"end":33.72,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.01974571868777275},{"word":"and","start":34.5,"end":34.739998,"confidence":0.41357422,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.006061898544430733},{"word":"vigilance","start":34.739998,"end":35.239998,"confidence":0.39941406,"punctuated_word":"vigilance","sentiment":"neutral","sentiment_score":0.024718135595321655},{"word":"ai","start":35.46,"end":35.96,"confidence":0.8647461,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":-0.0032539740204811096},{"word":"oh","start":43.22,"end":43.72,"confidence":0.8312988,"punctuated_word":"Oh,","sentiment":"positive","sentiment_score":0.4773618578910827}],"paragraphs":{"transcript":"\nAndrew. Oh, hi. This is Andrew from Vigilance AI. Is this Jonathan? Oh, yes.\n\nJonathan, we are a cybersecurity company and vigilance AI. Oh,","paragraphs":[{"sentences":[{"text":"Andrew.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.09129177033901216},{"text":"Oh, hi.","start":20.225,"end":20.785,"sentiment":"neutral","sentiment_score":0.018301580101251602},{"text":"This is Andrew from Vigilance AI.","start":20.785,"end":23.205,"sentiment":"neutral","sentiment_score":0.01962394391496976},{"text":"Is this Jonathan?","start":23.825,"end":24.805,"sentiment":"neutral","sentiment_score":-0.009253323388596376},{"text":"Oh, yes.","start":30.259998,"end":30.74,"sentiment":"neutral","sentiment_score":0.0014966572634875774}],"sentiment":"neutral","sentiment_score":0.01577656702803714,"num_words":14,"start":6.48,"end":30.74},{"sentences":[{"text":"Jonathan, we are a cybersecurity company and vigilance AI.","start":30.74,"end":35.96,"sentiment":"neutral","sentiment_score":-0.005849539612730344},{"text":"Oh,","start":43.22,"end":43.72,"sentiment":"positive","sentiment_score":0.4773618578910827}],"sentiment":"neutral","sentiment_score":0.04247160013765096,"num_words":10,"start":30.74,"end":43.72}]}}]},{"alternatives":[{"transcript":"Name and reason for calling. I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello? Who am I talking to? Sorry. Andrew. From where? Vigilant AI. It's okay. Hey. We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else. Thank you. Enjoy the rest of your day. Thank you. Bye.","confidence":0.99902344,"words":[{"word":"name","start":0.24,"end":0.48,"confidence":0.99121094,"punctuated_word":"Name","sentiment":"neutral","sentiment_score":-0.01639672741293907},{"word":"and","start":0.48,"end":0.79999995,"confidence":0.97998047,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.017786173149943352},{"word":"reason","start":0.79999995,"end":1.12,"confidence":1.0,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.01637548953294754},{"word":"for","start":1.12,"end":1.28,"confidence":0.9980469,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.010304376482963562},{"word":"calling","start":1.28,"end":1.76,"confidence":0.87231445,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":-0.01966748759150505},{"word":"i'll","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.005160135217010975},{"word":"see","start":2.0,"end":2.1599998,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.008047807961702347},{"word":"if","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.006273921579122543},{"word":"this","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.012801503762602806},{"word":"person","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.00627901591360569},{"word":"is","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.01050129532814026},{"word":"available","start":3.12,"end":3.62,"confidence":1.0,"punctuated_word":"available.","sentiment":"neutral","sentiment_score":-0.0034046387299895287},{"word":"thanks","start":11.84,"end":12.16,"confidence":0.9975586,"punctuated_word":"Thanks,","sentiment":"positive","sentiment_score":0.4841489791870117},{"word":"andrew","start":12.16,"end":12.66,"confidence":1.0,"punctuated_word":"Andrew.","sentiment":"positive","sentiment_score":0.42045778036117554},{"word":"please","start":13.094999,"end":13.334999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.1959712952375412},{"word":"stay","start":13.334999,"end":13.415,"confidence":1.0,"punctuated_word":"stay","sentiment":"neutral","sentiment_score":0.228569358587265},{"word":"on","start":13.415,"end":13.575,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":0.2649815082550049},{"word":"the","start":13.575,"end":13.815,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.31473633646965027},{"word":"line","start":13.815,"end":14.315,"confidence":1.0,"punctuated_word":"line.","sentiment":"neutral","sentiment_score":0.1848960518836975},{"word":"hello","start":18.535,"end":19.035,"confidence":0.9926758,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.05440402776002884},{"word":"who","start":25.494999,"end":25.735,"confidence":0.9980469,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":-0.048936858773231506},{"word":"am","start":25.735,"end":25.895,"confidence":1.0,"punctuated_word":"am","sentiment":"neutral","sentiment_score":-0.04835619404911995},{"word":"i","start":25.895,"end":26.055,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.04410053789615631},{"word":"talking","start":26.055,"end":26.294998,"confidence":1.0,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":-0.03993744403123856},{"word":"to","start":26.294998,"end":26.535,"confidence":0.99365234,"punctuated_word":"to?","sentiment":"neutral","sentiment_score":-0.055282965302467346},{"word":"sorry","start":26.535,"end":26.855,"confidence":0.798584,"punctuated_word":"Sorry.","sentiment":"neutral","sentiment_score":-0.05458466708660126},{"word":"andrew","start":26.855,"end":27.355,"confidence":0.9169922,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":-0.021881181746721268},{"word":"from","start":27.6,"end":27.84,"confidence":0.9980469,"punctuated_word":"From","sentiment":"neutral","sentiment_score":-0.032710496336221695},{"word":"where","start":27.84,"end":28.16,"confidence":0.98095703,"punctuated_word":"where?","sentiment":"neutral","sentiment_score":-0.026795314624905583},{"word":"vigilant","start":28.16,"end":28.66,"confidence":0.8720703,"punctuated_word":"Vigilant","sentiment":"neutral","sentiment_score":-0.011353625915944576},{"word":"ai","start":34.24,"end":34.56,"confidence":0.80493164,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":-0.003181077539920807},{"word":"it's","start":34.56,"end":34.72,"confidence":0.6654053,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.06078321486711502},{"word":"okay","start":34.72,"end":35.22,"confidence":0.9970703,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":0.06959490478038788},{"word":"hey","start":35.36,"end":35.52,"confidence":0.9094238,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.02054532617330551},{"word":"we","start":35.52,"end":35.84,"confidence":0.9980469,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.05649133399128914},{"word":"we","start":35.84,"end":36.32,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.05806848779320717},{"word":"we","start":36.32,"end":36.56,"confidence":0.99316406,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.04246053099632263},{"word":"already","start":36.56,"end":36.88,"confidence":0.99902344,"punctuated_word":"already","sentiment":"neutral","sentiment_score":-0.02680974453687668},{"word":"have","start":36.88,"end":37.12,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.026522479951381683},{"word":"a","start":37.12,"end":37.2,"confidence":0.9941406,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.03478873521089554},{"word":"number","start":37.2,"end":37.440002,"confidence":1.0,"punctuated_word":"number","sentiment":"neutral","sentiment_score":-0.007269404828548431},{"word":"of","start":37.440002,"end":37.68,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.047806061804294586},{"word":"cybersecurity","start":37.68,"end":38.18,"confidence":0.6699219,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.039841778576374054},{"word":"partners","start":38.239998,"end":38.64,"confidence":0.87402344,"punctuated_word":"partners,","sentiment":"neutral","sentiment_score":-0.019095711410045624},{"word":"so","start":38.64,"end":38.8,"confidence":0.99609375,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.05032786726951599},{"word":"we're","start":38.8,"end":38.88,"confidence":0.9995117,"punctuated_word":"we're","sentiment":"neutral","sentiment_score":-0.08111279457807541},{"word":"not","start":38.88,"end":39.12,"confidence":0.9980469,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.08589786291122437},{"word":"in","start":39.12,"end":39.28,"confidence":1.0,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.10760486125946044},{"word":"the","start":39.28,"end":39.440002,"confidence":0.9589844,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.14269953966140747},{"word":"in","start":39.440002,"end":39.84,"confidence":0.91748047,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.1281130313873291},{"word":"the","start":39.84,"end":40.08,"confidence":0.99609375,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13862080872058868},{"word":"market","start":40.08,"end":40.48,"confidence":0.9970703,"punctuated_word":"market","sentiment":"neutral","sentiment_score":-0.15034392476081848},{"word":"for","start":40.48,"end":40.64,"confidence":0.98535156,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.18440207839012143},{"word":"anything","start":40.64,"end":41.04,"confidence":1.0,"punctuated_word":"anything","sentiment":"neutral","sentiment_score":-0.11901921033859252},{"word":"else","start":41.04,"end":41.36,"confidence":1.0,"punctuated_word":"else.","sentiment":"neutral","sentiment_score":-0.029736466705799103},{"word":"thank","start":41.36,"end":41.52,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4952346086502075},{"word":"you","start":41.52,"end":42.02,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3863883316516876},{"word":"enjoy","start":42.970875,"end":43.290874,"confidence":1.0,"punctuated_word":"Enjoy","sentiment":"positive","sentiment_score":0.4229638874530792},{"word":"the","start":43.290874,"end":43.450874,"confidence":1.0,"punctuated_word":"the","sentiment":"positive","sentiment_score":0.5545002222061157},{"word":"rest","start":43.450874,"end":43.610874,"confidence":1.0,"punctuated_word":"rest","sentiment":"positive","sentiment_score":0.5750283002853394},{"word":"of","start":43.610874,"end":43.770874,"confidence":0.99902344,"punctuated_word":"of","sentiment":"positive","sentiment_score":0.566514790058136},{"word":"your","start":43.770874,"end":44.270874,"confidence":0.99902344,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.5519625544548035},{"word":"day","start":44.570873,"end":44.730873,"confidence":1.0,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.4503359794616699},{"word":"thank","start":44.730873,"end":44.970875,"confidence":0.95166016,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.4933760166168213},{"word":"you","start":44.970875,"end":45.370872,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4877784252166748},{"word":"bye","start":45.370872,"end":45.870872,"confidence":0.9975586,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.16935423016548157}],"paragraphs":{"transcript":"\nName and reason for calling. I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello?\n\nWho am I talking to? Sorry. Andrew. From where? Vigilant AI.\n\nIt's okay. Hey. We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else. Thank you. Enjoy the rest of your day.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Name and reason for calling.","start":0.24,"end":1.76,"sentiment":"neutral","sentiment_score":-0.016106050834059714},{"text":"I'll see if this person is available.","start":1.76,"end":3.62,"sentiment":"neutral","sentiment_score":-0.007495474070310593},{"text":"Thanks, Andrew.","start":11.84,"end":12.66,"sentiment":"positive","sentiment_score":0.45230337977409363},{"text":"Please stay on the line.","start":13.094999,"end":14.315,"sentiment":"neutral","sentiment_score":0.23783091008663176},{"text":"Hello?","start":18.535,"end":19.035,"sentiment":"neutral","sentiment_score":0.05440402776002884}],"sentiment":"neutral","sentiment_score":0.10075833825394512,"num_words":20,"start":0.24,"end":19.035},{"sentences":[{"text":"Who am I talking to?","start":25.494999,"end":26.535,"sentiment":"neutral","sentiment_score":-0.047322800010442735},{"text":"Sorry.","start":26.535,"end":26.855,"sentiment":"neutral","sentiment_score":-0.05458466708660126},{"text":"Andrew.","start":26.855,"end":27.355,"sentiment":"neutral","sentiment_score":-0.021881181746721268},{"text":"From where?","start":27.6,"end":28.16,"sentiment":"neutral","sentiment_score":-0.02975290548056364},{"text":"Vigilant AI.","start":28.16,"end":34.56,"sentiment":"neutral","sentiment_score":-0.007267351727932692}],"sentiment":"neutral","sentiment_score":-0.03519276030022989,"num_words":11,"start":25.494999,"end":34.56},{"sentences":[{"text":"It's okay.","start":34.56,"end":35.22,"sentiment":"neutral","sentiment_score":0.06518905982375145},{"text":"Hey.","start":35.36,"end":35.52,"sentiment":"neutral","sentiment_score":0.02054532617330551},{"text":"We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else.","start":35.52,"end":41.36,"sentiment":"neutral","sentiment_score":-0.07509679595629375},{"text":"Thank you.","start":41.36,"end":42.02,"sentiment":"positive","sentiment_score":0.44081147015094757},{"text":"Enjoy the rest of your day.","start":42.970875,"end":44.730873,"sentiment":"positive","sentiment_score":0.5202176223198572}],"sentiment":"neutral","sentiment_score":0.08052560640498996,"num_words":32,"start":34.56,"end":44.730873},{"sentences":[{"text":"Thank you.","start":44.730873,"end":45.370872,"sentiment":"positive","sentiment_score":0.49057722091674805},{"text":"Bye.","start":45.370872,"end":45.870872,"sentiment":"neutral","sentiment_score":0.16935423016548157}],"sentiment":"positive","sentiment_score":0.38350289066632587,"num_words":3,"start":44.730873,"end":45.870872}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Name and reason for calling. I'll see if this person is available.\n\nChannel 0: Andrew.\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Is this Jonathan?\n\nChannel 1: Who am I talking to? Sorry. Andrew. From where? Vigilant\n\nChannel 0: Oh, yes. Jonathan, we are a cybersecurity company\n\nChannel 1: AI.\n\nChannel 0: and\n\nChannel 1: It's okay.\n\nChannel 0: vigilance\n\nChannel 1: Hey.\n\nChannel 0: AI.\n\nChannel 1: We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else. Thank you. Enjoy\n\nChannel 0: Oh,\n\nChannel 1: the rest of your day. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Name and reason for calling.","start":0.24,"end":1.76,"sentiment":"neutral","sentiment_score":-0.016106050834059714},{"text":"I'll see if this person is available.","start":1.76,"end":3.62,"sentiment":"neutral","sentiment_score":-0.007495474070310593}],"sentiment":"neutral","sentiment_score":-0.011083214388539394,"channel":1,"num_words":12,"start":0.24,"end":3.62},{"sentences":[{"text":"Andrew.","start":6.48,"end":6.98,"sentiment":"neutral","sentiment_score":0.09129177033901216}],"sentiment":"neutral","sentiment_score":0.09129177033901216,"channel":0,"num_words":1,"start":6.48,"end":6.98},{"sentences":[{"text":"Thanks, Andrew.","start":11.84,"end":12.66,"sentiment":"positive","sentiment_score":0.45230337977409363},{"text":"Please stay on the line.","start":13.094999,"end":14.315,"sentiment":"neutral","sentiment_score":0.23783091008663176},{"text":"Hello?","start":18.535,"end":19.035,"sentiment":"neutral","sentiment_score":0.05440402776002884}],"sentiment":"neutral","sentiment_score":0.26852066721767187,"channel":1,"num_words":8,"start":11.84,"end":19.035},{"sentences":[{"text":"Oh, hi.","start":20.225,"end":20.785,"sentiment":"neutral","sentiment_score":0.018301580101251602},{"text":"This is Andrew from Vigilance AI.","start":20.785,"end":23.205,"sentiment":"neutral","sentiment_score":0.01962394391496976},{"text":"Is this Jonathan?","start":23.825,"end":24.805,"sentiment":"neutral","sentiment_score":-0.009253323388596376}],"sentiment":"neutral","sentiment_score":0.011507895775139332,"channel":0,"num_words":11,"start":20.225,"end":24.805},{"sentences":[{"text":"Who am I talking to?","start":25.494999,"end":26.535,"sentiment":"neutral","sentiment_score":-0.047322800010442735},{"text":"Sorry.","start":26.535,"end":26.855,"sentiment":"neutral","sentiment_score":-0.05458466708660126},{"text":"Andrew.","start":26.855,"end":27.355,"sentiment":"neutral","sentiment_score":-0.021881181746721268},{"text":"From where?","start":27.6,"end":28.16,"sentiment":"neutral","sentiment_score":-0.02975290548056364},{"text":"Vigilant","start":28.16,"end":28.66,"sentiment":"neutral","sentiment_score":-0.011353625915944576}],"sentiment":"neutral","sentiment_score":-0.038393928576260804,"channel":1,"num_words":10,"start":25.494999,"end":28.66},{"sentences":[{"text":"Oh, yes.","start":30.259998,"end":30.74,"sentiment":"neutral","sentiment_score":0.0014966572634875774},{"text":"Jonathan, we are a cybersecurity company","start":30.74,"end":33.72,"sentiment":"neutral","sentiment_score":-0.01336198610564073}],"sentiment":"neutral","sentiment_score":-0.009647325263358653,"channel":0,"num_words":8,"start":30.259998,"end":33.72},{"sentences":[{"text":"AI.","start":34.24,"end":34.56,"sentiment":"neutral","sentiment_score":-0.003181077539920807}],"sentiment":"neutral","sentiment_score":-0.003181077539920807,"channel":1,"num_words":1,"start":34.24,"end":34.56},{"sentences":[{"text":"and","start":34.5,"end":34.739998,"sentiment":"neutral","sentiment_score":0.006061898544430733}],"sentiment":"neutral","sentiment_score":0.006061898544430733,"channel":0,"num_words":1,"start":34.5,"end":34.739998},{"sentences":[{"text":"It's okay.","start":34.56,"end":35.22,"sentiment":"neutral","sentiment_score":0.06518905982375145}],"sentiment":"neutral","sentiment_score":0.06518905982375145,"channel":1,"num_words":2,"start":34.56,"end":35.22},{"sentences":[{"text":"vigilance","start":34.739998,"end":35.239998,"sentiment":"neutral","sentiment_score":0.024718135595321655}],"sentiment":"neutral","sentiment_score":0.024718135595321655,"channel":0,"num_words":1,"start":34.739998,"end":35.239998},{"sentences":[{"text":"Hey.","start":35.36,"end":35.52,"sentiment":"neutral","sentiment_score":0.02054532617330551}],"sentiment":"neutral","sentiment_score":0.02054532617330551,"channel":1,"num_words":1,"start":35.36,"end":35.52},{"sentences":[{"text":"AI.","start":35.46,"end":35.96,"sentiment":"neutral","sentiment_score":-0.0032539740204811096}],"sentiment":"neutral","sentiment_score":-0.0032539740204811096,"channel":0,"num_words":1,"start":35.46,"end":35.96},{"sentences":[{"text":"We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else.","start":35.52,"end":41.36,"sentiment":"neutral","sentiment_score":-0.07509679595629375},{"text":"Thank you.","start":41.36,"end":42.02,"sentiment":"positive","sentiment_score":0.44081147015094757},{"text":"Enjoy","start":42.970875,"end":43.290874,"sentiment":"positive","sentiment_score":0.4229638874530792}],"sentiment":"neutral","sentiment_score":-0.011351911971966425,"channel":1,"num_words":24,"start":35.52,"end":43.290874},{"sentences":[{"text":"Oh,","start":43.22,"end":43.72,"sentiment":"positive","sentiment_score":0.4773618578910827}],"sentiment":"positive","sentiment_score":0.4773618578910827,"channel":0,"num_words":1,"start":43.22,"end":43.72},{"sentences":[{"text":"the rest of your day.","start":43.290874,"end":44.730873,"sentiment":"positive","sentiment_score":0.5396683692932129},{"text":"Thank you.","start":44.730873,"end":45.370872,"sentiment":"positive","sentiment_score":0.49057722091674805},{"text":"Bye.","start":45.370872,"end":45.870872,"sentiment":"neutral","sentiment_score":0.16935423016548157}],"sentiment":"positive","sentiment_score":0.48110631480813026,"channel":1,"num_words":8,"start":43.290874,"end":45.870872}]},"summary":{"result":"success","short":"An agent from an AI company called Jonathan and asked if he was available. Jonathan answered but was confused and the agent explained that they were a cybersecurity company and did not offer any additional services. The call ends with Jonathan thanking the agent and saying goodbye."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Name and reason for calling. I'll see if this person is available. Andrew.","start_word":0,"end_word":12,"sentiment":"neutral","sentiment_score":0.000522034359164536},{"text":"Thanks, Andrew.","start_word":13,"end_word":14,"sentiment":"positive","sentiment_score":0.4523033797740936},{"text":"Please stay on the line. Hello? Oh, hi. This is Andrew from Vigilance AI. Is this Jonathan? Who am I talking to? Sorry. Andrew. From where? Vigilant Oh, yes. Jonathan, we are a cybersecurity company AI. and It's okay. vigilance Hey. AI. We we we already have a number of cybersecurity partners, so we're not in the in the market for anything else.","start_word":15,"end_word":77,"sentiment":"neutral","sentiment_score":-0.0032548371236771345},{"text":"Thank you. Enjoy Oh, the rest of your day. Thank you.","start_word":78,"end_word":88,"sentiment":"positive","sentiment_score":0.4842206537723541},{"text":"Bye.","start_word":89,"end_word":89,"sentiment":"neutral","sentiment_score":0.2265547513961792}],"average":{"sentiment":"neutral","sentiment_score":0.06897549037515682}}}}