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mate.","start":79.715,"end":81.155,"sentiment":"neutral","sentiment_score":0.07416779335056033},{"text":"You have a great day.","start":81.155,"end":82.295,"sentiment":"positive","sentiment_score":0.3659100592136383}],"sentiment":"neutral","sentiment_score":0.19572707079350948,"channel":0,"num_words":12,"start":79.715,"end":82.295},{"sentences":[{"text":"You don't know where I work now, do you?","start":82.655,"end":84.755,"sentiment":"neutral","sentiment_score":-0.09654629975557327}],"sentiment":"neutral","sentiment_score":-0.09654629975557327,"channel":1,"num_words":9,"start":82.655,"end":84.755},{"sentences":[{"text":"Are you still in IT, though?","start":85.9,"end":87.520004,"sentiment":"neutral","sentiment_score":-0.07607872970402241}],"sentiment":"neutral","sentiment_score":-0.07607872970402241,"channel":0,"num_words":6,"start":85.9,"end":87.520004},{"sentences":[{"text":"Oh, you gotta buy better data.","start":89.73,"end":91.41,"sentiment":"neutral","sentiment_score":-0.18774600823720297},{"text":"I'm I'm in a place far more interesting for you to talk to than Unity Group, but but good luck.","start":91.41,"end":99.25,"sentiment":"neutral","sentiment_score":-0.10498155318200589},{"text":"Bye bye.","start":99.25,"end":99.91,"sentiment":"neutral","sentiment_score":0.04700875096023083}],"sentiment":"neutral","sentiment_score":-0.11186034325510263,"channel":1,"num_words":28,"start":89.73,"end":99.91}]},"summary":{"result":"success","short":"An agent frombound security called Andrew frombound AI to offer a demo of their AI security analyst. The agent explains that their company is called cost control AI and is based in New Zealand. The agent apologizes for the interruption and ends the call when Andrew asks about his current company, Unity Group."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew.","start_word":1,"end_word":17,"intents":[{"intent":"Check availability","confidence_score":0.0073991898}]},{"text":"And our CTO wanted to show you a quick demo if you're available, Andrew.","start_word":82,"end_word":95,"intents":[{"intent":"Request demo","confidence_score":0.03454412}]},{"text":"What what company do you think I'm from? Are you still under Unity Group?","start_word":96,"end_word":109,"intents":[{"intent":"Inform about company","confidence_score":0.003924691}]},{"text":"What what company do you think I'm from? Are you still under Unity Group? No.","start_word":96,"end_word":110,"intents":[{"intent":"Confirm current job","confidence_score":0.05485708}]},{"text":"Bye bye.","start_word":186,"end_word":187,"intents":[{"intent":"Wish good luck","confidence_score":0.022147981}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew. Cybersecurity. Thanks. Please stay on the line. Hello. Andy speaking.","start_word":0,"end_word":26,"sentiment":"neutral","sentiment_score":0.054863546043634415},{"text":"Oh, hi, Andrew.","start_word":27,"end_word":29,"sentiment":"positive","sentiment_score":0.33685898780822754},{"text":"This is Andrew as well from Vigilance AI.","start_word":30,"end_word":37,"sentiment":"neutral","sentiment_score":0.29748085141181946},{"text":"I hope you're doing well.","start_word":38,"end_word":42,"sentiment":"positive","sentiment_score":0.4649727046489715},{"text":"Yeah.","start_word":43,"end_word":43,"sentiment":"neutral","sentiment_score":0.3233862519264221},{"text":"I'm good.","start_word":44,"end_word":45,"sentiment":"positive","sentiment_score":0.3736830651760102},{"text":"Sorry. Where are you from? Vigilance AI is Andrew, our around the clock AI security analyst. Every alert that fires gets investigated for you in under five minutes without adding headcount or replacing your existing staff. And our CTO wanted to show you a quick demo if you're available, Andrew. What what company do you think I'm from? Are you still under Unity Group? No. Oh, so you're not the chief technology officer anymore? No. Oh, I am really sorry, Andrew, to disturb you. That's Well, okay. I think that would be all, mate.","start_word":46,"end_word":139,"sentiment":"neutral","sentiment_score":0.014024347066879272},{"text":"You have a great day.","start_word":140,"end_word":144,"sentiment":"positive","sentiment_score":0.3542439341545105},{"text":"You don't know where I work now, do you? Are you still in IT, though? Oh, you gotta buy better data. I'm I'm in a place far more interesting for you to talk to than Unity Group, but but good luck. Bye bye.","start_word":145,"end_word":187,"sentiment":"neutral","sentiment_score":-0.09766130894422533}],"average":{"sentiment":"neutral","sentiment_score":0.04402209208020425}}}}