{"metadata":{"transaction_key":"deprecated","request_id":"019f7d74-23bb-7922-9a48-717b83f23d1e","sha256":"83695bc36098566ff6689437fccb6407ebead9aa7786b3ac94f134bec6c3ad5c","created":"2026-07-20T02:56:32.012Z","duration":4.6079373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":12},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":12,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"A message can be left on this service. 0439.","confidence":1.0,"words":[{"word":"a","start":0.16,"end":0.24,"confidence":0.83203125,"punctuated_word":"A","sentiment":"negative","sentiment_score":-0.35402539372444153},{"word":"message","start":0.24,"end":0.48,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3788232207298279},{"word":"can","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"can","sentiment":"neutral","sentiment_score":-0.3065357804298401},{"word":"be","start":0.71999997,"end":0.79999995,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4316902160644531},{"word":"left","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.3424791097640991},{"word":"on","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.23668253421783447},{"word":"this","start":1.1999999,"end":1.4399999,"confidence":0.97509766,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.3619399964809418},{"word":"service","start":1.4399999,"end":1.9399999,"confidence":0.89990234,"punctuated_word":"service.","sentiment":"neutral","sentiment_score":-0.2848508954048157},{"word":"0439","start":2.1599998,"end":4.5,"confidence":0.9777832,"punctuated_word":"0439.","sentiment":"neutral","sentiment_score":-0.08345499634742737}],"paragraphs":{"transcript":"\nA message can be left on this service. 0439.","paragraphs":[{"sentences":[{"text":"A message can be left on this service.","start":0.16,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.3371283933520317},{"text":"0439.","start":2.1599998,"end":4.5,"sentiment":"neutral","sentiment_score":-0.08345499634742737}],"sentiment":"neutral","sentiment_score":-0.3089424603515201,"num_words":9,"start":0.16,"end":4.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: A message can be left on this service. 0439.","paragraphs":[{"sentences":[{"text":"A message can be left on this service.","start":0.16,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.3371283933520317},{"text":"0439.","start":2.1599998,"end":4.5,"sentiment":"neutral","sentiment_score":-0.08345499634742737}],"sentiment":"neutral","sentiment_score":-0.3089424603515201,"channel":1,"num_words":9,"start":0.16,"end":4.5}]},"summary":{"result":"success","short":"A message can be left on this service. 0439."},"intents":{"segments":[{"text":"0439.","start_word":8,"end_word":8,"intents":[{"intent":"Notify service","confidence_score":0.003983458}]}]},"sentiments":{"segments":[{"text":"A message can be left on this service. 0439.","start_word":0,"end_word":8,"sentiment":"neutral","sentiment_score":-0.2754706144332886}],"average":{"sentiment":"neutral","sentiment_score":-0.2754706144332886}}}}