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This is Andrew from Bivolence AI. Am I talking to Tayab? Oh, hi. Good day to you, Tayab.\n\nJust a really quick one. We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven without you hiring a full time security engineer or without you putting much time into it? And our CTO wanted to show you our platform's value. Are you available for a quick demo, Diane? Oh, is that an in house security, or do you guys outsource?\n\nOh, I see. Well, thank you for sharing that. Yes. You know, that's fair. I mean, we actually just wanted to show you.\n\nBut would you be open in seeing how we compare? You know, even though if you'll stay with them. Oh, understood. Oh, I see. Well, can I at least send you our email so that you can check us out?\n\nI mean, if you have any oh, that's right. What is the email where I can send it to? C b at synergy group dot net dot a u? Alright. Well, thank you for this.\n\nI have again, really appreciate you answering. You have a great day, mate. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":4.08,"end":4.72,"sentiment":"neutral","sentiment_score":0.05084686167538166},{"text":"This is Andrew from Bivolence AI.","start":4.72,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.061672656486431755},{"text":"Am I talking to Tayab?","start":7.44,"end":9.86,"sentiment":"neutral","sentiment_score":0.025731730461120605},{"text":"Oh, hi.","start":13.884999,"end":15.105,"sentiment":"neutral","sentiment_score":0.15345174819231033},{"text":"Good day to you, Tayab.","start":15.165,"end":16.545,"sentiment":"positive","sentiment_score":0.4214638590812683}],"sentiment":"neutral","sentiment_score":0.15073055531829596,"num_words":20,"start":4.08,"end":16.545},{"sentences":[{"text":"Just a really quick one.","start":17.244999,"end":18.445,"sentiment":"neutral","sentiment_score":0.19874331653118132},{"text":"We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven without you hiring a full time security engineer or without you putting much time into it?","start":18.445,"end":32.260002,"sentiment":"neutral","sentiment_score":0.03365268322693951},{"text":"And our CTO wanted to show you our platform's value.","start":32.8,"end":36.26,"sentiment":"neutral","sentiment_score":0.14695893377065658},{"text":"Are you available for a quick demo, Diane?","start":37.12,"end":39.78,"sentiment":"neutral","sentiment_score":0.041907898150384426},{"text":"Oh, is that an in house security, or do you guys outsource?","start":52.114998,"end":59.02,"sentiment":"neutral","sentiment_score":-0.014828047870347897}],"sentiment":"neutral","sentiment_score":0.05456266320054082,"num_words":69,"start":17.244999,"end":59.02},{"sentences":[{"text":"Oh, I see.","start":73.215,"end":73.935,"sentiment":"neutral","sentiment_score":0.06843850761651993},{"text":"Well, thank you for sharing that.","start":73.935,"end":75.455,"sentiment":"positive","sentiment_score":0.341262881954511},{"text":"Yes.","start":75.455,"end":75.955,"sentiment":"neutral","sentiment_score":0.1772332489490509},{"text":"You know, that's fair.","start":76.655,"end":77.775,"sentiment":"neutral","sentiment_score":0.1437467597424984},{"text":"I mean, we actually just wanted to show you.","start":77.775,"end":80.994995,"sentiment":"neutral","sentiment_score":0.12870912419425118}],"sentiment":"neutral","sentiment_score":0.18102153131495352,"num_words":23,"start":73.215,"end":80.994995},{"sentences":[{"text":"But would you be open in seeing how we compare?","start":81.695,"end":84.354996,"sentiment":"neutral","sentiment_score":0.06827181354165077},{"text":"You know, even though if you'll stay with them.","start":84.575,"end":86.595,"sentiment":"neutral","sentiment_score":-0.0264902226626873},{"text":"Oh, understood.","start":93.27,"end":94.17,"sentiment":"neutral","sentiment_score":-0.02678048424422741},{"text":"Oh, I see.","start":101.665,"end":102.725006,"sentiment":"neutral","sentiment_score":0.0027436362579464912},{"text":"Well, can I at least send you our email so that you can check us out?","start":103.345,"end":107.665,"sentiment":"neutral","sentiment_score":0.012016913562547415}],"sentiment":"neutral","sentiment_score":0.014781167218461632,"num_words":40,"start":81.695,"end":107.665},{"sentences":[{"text":"I mean, if you have any oh, that's right.","start":107.665,"end":112.485,"sentiment":"neutral","sentiment_score":0.024684743645290535},{"text":"What is the email where I can send it to?","start":112.545,"end":114.885,"sentiment":"neutral","sentiment_score":0.024430627934634686},{"text":"C b at synergy group dot net dot a u?","start":123.24,"end":127.020004,"sentiment":"neutral","sentiment_score":0.01229840717278421},{"text":"Alright.","start":129.70087,"end":130.20087,"sentiment":"neutral","sentiment_score":0.1757304072380066},{"text":"Well, thank you for this.","start":130.42087,"end":131.34088,"sentiment":"positive","sentiment_score":0.43247435092926023}],"sentiment":"neutral","sentiment_score":0.08364443445046033,"num_words":35,"start":107.665,"end":131.34088},{"sentences":[{"text":"I have again, really appreciate you answering.","start":131.34088,"end":134.28087,"sentiment":"positive","sentiment_score":0.5328604876995087},{"text":"You have a great day, mate.","start":134.58087,"end":135.62086,"sentiment":"positive","sentiment_score":0.5850062370300293},{"text":"Take care.","start":135.62086,"end":136.36087,"sentiment":"positive","sentiment_score":0.43974216282367706}],"sentiment":"positive","sentiment_score":0.541303010781606,"num_words":15,"start":131.34088,"end":136.36087}]}}]},{"alternatives":[{"transcript":"Hi there. 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there. Yes. Hi, Andrew. Speaking. Right.\n\nNo. Not interested in that. We have a cybersecurity partner who helps us with this kind of stuff. So we're already set with that. It's it's sort of both.\n\nWe have an in house security person who sort of oversees this, and we have a external provider doing all the work. Perhaps when if when we are closer to our renewal, but not at this stage. So we do have, like, a two, three year contract with them. So we won't be moving any anytime soon. Yeah.\n\nThat's fine. Sure. Tb,sotfortango,bforbravo,@synergygrowth.net.au. Yep. That's the one.\n\nAlright. Cheers. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":0.24,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.03737013600766659},{"text":"Yes.","start":10.639999,"end":11.139999,"sentiment":"neutral","sentiment_score":0.05805601924657822},{"text":"Hi, Andrew.","start":11.28,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.0731436051428318},{"text":"Speaking.","start":26.355,"end":26.855,"sentiment":"neutral","sentiment_score":0.014122440479695795},{"text":"Right.","start":32.739998,"end":33.239998,"sentiment":"neutral","sentiment_score":0.0681481584906578}],"sentiment":"neutral","sentiment_score":0.05162201435970409,"num_words":7,"start":0.24,"end":33.239998},{"sentences":[{"text":"No.","start":40.995,"end":41.234997,"sentiment":"neutral","sentiment_score":-0.30118751525878906},{"text":"Not interested in that.","start":41.234997,"end":42.754997,"sentiment":"negative","sentiment_score":-0.3340770900249481},{"text":"We have a cybersecurity partner who helps us with this kind of stuff.","start":42.754997,"end":48.214996,"sentiment":"neutral","sentiment_score":-0.2050066040112422},{"text":"So we're already set with that.","start":49.155,"end":51.094997,"sentiment":"neutral","sentiment_score":-0.14876756444573402},{"text":"It's it's sort of both.","start":57.77,"end":61.21,"sentiment":"neutral","sentiment_score":-0.01660696268081665}],"sentiment":"neutral","sentiment_score":-0.18200765267528338,"num_words":29,"start":40.995,"end":61.21},{"sentences":[{"text":"We have an in house security person who sort of oversees this, and we have a external provider doing all the work.","start":61.21,"end":71.924995,"sentiment":"neutral","sentiment_score":-0.008540278385308657},{"text":"Perhaps when if when we are closer to our renewal, but not at this stage.","start":87.04,"end":92.025,"sentiment":"neutral","sentiment_score":-0.08049269318580628},{"text":"So we do have, like, a two, three year contract with them.","start":92.025,"end":96.765,"sentiment":"neutral","sentiment_score":-0.04492957486460606},{"text":"So we won't be moving any anytime soon.","start":97.385,"end":100.365,"sentiment":"neutral","sentiment_score":-0.11342873144894838},{"text":"Yeah.","start":108.96,"end":109.439995,"sentiment":"neutral","sentiment_score":0.002772335894405842}],"sentiment":"neutral","sentiment_score":-0.04894980924717825,"num_words":58,"start":61.21,"end":109.439995},{"sentences":[{"text":"That's fine.","start":109.439995,"end":110.259995,"sentiment":"neutral","sentiment_score":0.028437332715839148},{"text":"Sure.","start":111.28,"end":111.78,"sentiment":"neutral","sentiment_score":0.05794293060898781},{"text":"Tb,sotfortango,bforbravo,@synergygrowth.net.au.","start":116.079994,"end":121.935005,"sentiment":"neutral","sentiment_score":0.01495659165084362},{"text":"Yep.","start":127.355,"end":127.675,"sentiment":"neutral","sentiment_score":0.039169326424598694},{"text":"That's the one.","start":127.675,"end":128.575,"sentiment":"neutral","sentiment_score":0.0739031011859576}],"sentiment":"neutral","sentiment_score":0.04883160220924765,"num_words":8,"start":109.439995,"end":128.575},{"sentences":[{"text":"Alright.","start":135.97087,"end":136.37086,"sentiment":"neutral","sentiment_score":0.2787560522556305},{"text":"Cheers.","start":136.37086,"end":136.69087,"sentiment":"neutral","sentiment_score":0.31627213954925537},{"text":"Bye bye.","start":136.69087,"end":137.35086,"sentiment":"neutral","sentiment_score":0.16958152502775192}],"sentiment":"neutral","sentiment_score":0.23354781046509743,"num_words":4,"start":135.97087,"end":137.35086}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi\n\nChannel 0: Oh, hi. This is Andrew from Bivolence AI.\n\nChannel 1: there.\n\nChannel 0: Am I talking to Tayab?\n\nChannel 1: Yes. Hi, Andrew.\n\nChannel 0: Oh, hi. Good day to you, Tayab. Just a really quick one. We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven\n\nChannel 1: Speaking.\n\nChannel 0: without you hiring a full time security engineer or without you putting much time into it?\n\nChannel 1: Right.\n\nChannel 0: And our CTO wanted to show you our platform's value. Are you available for a quick demo, Diane?\n\nChannel 1: No. Not interested in that. We have a cybersecurity partner who helps us with this kind of stuff. So we're already set with that.\n\nChannel 0: Oh, is that an in house security, or\n\nChannel 1: It's\n\nChannel 0: do you guys outsource?\n\nChannel 1: it's sort of both. We have an in house security person who sort of oversees this, and we have a external provider doing all the work.\n\nChannel 0: Oh, I see. Well, thank you for sharing that. Yes. You know, that's fair. I mean, we actually just wanted to show you.\n\nBut would you be open in seeing how we compare? You know, even though if you'll stay with them.\n\nChannel 1: Perhaps when if when we are closer to our renewal, but not at this stage. So\n\nChannel 0: Oh, understood.\n\nChannel 1: we do have, like, a two, three year contract with them. So we won't be moving any anytime soon.\n\nChannel 0: Oh, I see. Well, can I at least send you our email so that you can check us out? I mean,\n\nChannel 1: Yeah.\n\nChannel 0: if you have\n\nChannel 1: That's\n\nChannel 0: any\n\nChannel 1: fine. Sure.\n\nChannel 0: oh, that's right. What is the email where I can send it to?\n\nChannel 1: Tb,sotfortango,bforbravo,@synergygrowth.net.au.\n\nChannel 0: C b at synergy group dot net dot a u?\n\nChannel 1: Yep. That's the one.\n\nChannel 0: Alright. Well, thank you for this. I have again, really appreciate you answering. You have a great day, mate. Take care.\n\nChannel 1: Alright. Cheers. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.037718113511800766}],"sentiment":"neutral","sentiment_score":0.037718113511800766,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Oh, hi.","start":4.08,"end":4.72,"sentiment":"neutral","sentiment_score":0.05084686167538166},{"text":"This is Andrew from Bivolence AI.","start":4.72,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.061672656486431755}],"sentiment":"neutral","sentiment_score":0.05896620778366923,"channel":0,"num_words":8,"start":4.08,"end":6.8999996},{"sentences":[{"text":"there.","start":7.3599997,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.03702215850353241}],"sentiment":"neutral","sentiment_score":0.03702215850353241,"channel":1,"num_words":1,"start":7.3599997,"end":7.8599997},{"sentences":[{"text":"Am I talking to Tayab?","start":7.44,"end":9.86,"sentiment":"neutral","sentiment_score":0.025731730461120605}],"sentiment":"neutral","sentiment_score":0.025731730461120605,"channel":0,"num_words":5,"start":7.44,"end":9.86},{"sentences":[{"text":"Yes.","start":10.639999,"end":11.139999,"sentiment":"neutral","sentiment_score":0.05805601924657822},{"text":"Hi, Andrew.","start":11.28,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.0731436051428318}],"sentiment":"neutral","sentiment_score":0.06811440984408061,"channel":1,"num_words":3,"start":10.639999,"end":12.0199995},{"sentences":[{"text":"Oh, hi.","start":13.884999,"end":15.105,"sentiment":"neutral","sentiment_score":0.15345174819231033},{"text":"Good day to you, Tayab.","start":15.165,"end":16.545,"sentiment":"positive","sentiment_score":0.4214638590812683},{"text":"Just a really quick one.","start":17.244999,"end":18.445,"sentiment":"neutral","sentiment_score":0.19874331653118132},{"text":"We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven","start":18.445,"end":26.064999,"sentiment":"neutral","sentiment_score":0.08451458915240234}],"sentiment":"neutral","sentiment_score":0.16430673263967038,"channel":0,"num_words":30,"start":13.884999,"end":26.064999},{"sentences":[{"text":"Speaking.","start":26.355,"end":26.855,"sentiment":"neutral","sentiment_score":0.014122440479695795}],"sentiment":"neutral","sentiment_score":0.014122440479695795,"channel":1,"num_words":1,"start":26.355,"end":26.855},{"sentences":[{"text":"without you hiring a full time security engineer or without you putting much time into 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or","start":52.114998,"end":57.739998,"sentiment":"neutral","sentiment_score":-0.01208776340354234}],"sentiment":"neutral","sentiment_score":-0.01208776340354234,"channel":0,"num_words":8,"start":52.114998,"end":57.739998},{"sentences":[{"text":"It's","start":57.77,"end":58.27,"sentiment":"neutral","sentiment_score":-0.015155024826526642}],"sentiment":"neutral","sentiment_score":-0.015155024826526642,"channel":1,"num_words":1,"start":57.77,"end":58.27},{"sentences":[{"text":"do you guys outsource?","start":57.8,"end":59.02,"sentiment":"neutral","sentiment_score":-0.020308616803959012}],"sentiment":"neutral","sentiment_score":-0.020308616803959012,"channel":0,"num_words":4,"start":57.8,"end":59.02},{"sentences":[{"text":"it's sort of both.","start":60.41,"end":61.21,"sentiment":"neutral","sentiment_score":-0.016969947144389153},{"text":"We have an in house security person who sort of oversees this, and we have a external provider doing all the 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you be open in seeing how we compare?","start":81.695,"end":84.354996,"sentiment":"neutral","sentiment_score":0.06827181354165077},{"text":"You know, even though if you'll stay with them.","start":84.575,"end":86.595,"sentiment":"neutral","sentiment_score":-0.0264902226626873}],"sentiment":"neutral","sentiment_score":0.023384533234332736,"channel":0,"num_words":19,"start":81.695,"end":86.595},{"sentences":[{"text":"Perhaps when if when we are closer to our renewal, but not at this stage.","start":87.04,"end":92.025,"sentiment":"neutral","sentiment_score":-0.08049269318580628},{"text":"So","start":92.025,"end":92.525,"sentiment":"neutral","sentiment_score":-0.03102262318134308}],"sentiment":"neutral","sentiment_score":-0.07740081381052732,"channel":1,"num_words":16,"start":87.04,"end":92.525},{"sentences":[{"text":"Oh, understood.","start":93.27,"end":94.17,"sentiment":"neutral","sentiment_score":-0.02678048424422741}],"sentiment":"neutral","sentiment_score":-0.02678048424422741,"channel":0,"num_words":2,"start":93.27,"end":94.17},{"sentences":[{"text":"we do have, like, a two, three year contract with them.","start":93.945,"end":96.765,"sentiment":"neutral","sentiment_score":-0.04619384319944815},{"text":"So we won't be moving any anytime soon.","start":97.385,"end":100.365,"sentiment":"neutral","sentiment_score":-0.11342873144894838}],"sentiment":"neutral","sentiment_score":-0.07450326983081668,"channel":1,"num_words":19,"start":93.945,"end":100.365},{"sentences":[{"text":"Oh, I see.","start":101.665,"end":102.725006,"sentiment":"neutral","sentiment_score":0.0027436362579464912},{"text":"Well, can I at least send you our email so that you can check us out?","start":103.345,"end":107.665,"sentiment":"neutral","sentiment_score":0.012016913562547415},{"text":"I 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that's right.","start":111.425,"end":112.485,"sentiment":"neutral","sentiment_score":0.06989111254612605},{"text":"What is the email where I can send it to?","start":112.545,"end":114.885,"sentiment":"neutral","sentiment_score":0.024430627934634686}],"sentiment":"neutral","sentiment_score":0.034921508998825,"channel":0,"num_words":13,"start":111.425,"end":114.885},{"sentences":[{"text":"Tb,sotfortango,bforbravo,@synergygrowth.net.au.","start":116.079994,"end":121.935005,"sentiment":"neutral","sentiment_score":0.01495659165084362}],"sentiment":"neutral","sentiment_score":0.01495659165084362,"channel":1,"num_words":1,"start":116.079994,"end":121.935005},{"sentences":[{"text":"C b at synergy group dot net dot a 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have a great day, mate.","start":134.58087,"end":135.62086,"sentiment":"positive","sentiment_score":0.5850062370300293},{"text":"Take care.","start":135.62086,"end":136.36087,"sentiment":"positive","sentiment_score":0.43974216282367706}],"sentiment":"positive","sentiment_score":0.4979832058861142,"channel":0,"num_words":21,"start":129.70087,"end":136.36087},{"sentences":[{"text":"Alright.","start":135.97087,"end":136.37086,"sentiment":"neutral","sentiment_score":0.2787560522556305},{"text":"Cheers.","start":136.37086,"end":136.69087,"sentiment":"neutral","sentiment_score":0.31627213954925537},{"text":"Bye bye.","start":136.69087,"end":137.35086,"sentiment":"neutral","sentiment_score":0.16958152502775192}],"sentiment":"neutral","sentiment_score":0.23354781046509743,"channel":1,"num_words":4,"start":135.97087,"end":137.35086}]},"summary":{"result":"success","short":"An agent from Beeence AI calls a cybersecurity company to offer a demo of their AI security platform. The agent explains that they already have a partner and are not interested in a full-time security engineer. The agent offers to send an email with their contact information so the customer can check out the platform and thanks the customer for answering the call."},"intents":{"segments":[{"text":"This is Andrew from Bivolence AI. there. Am I talking to Tayab? Yes.","start_word":3,"end_word":15,"intents":[{"intent":"Check tayab","confidence_score":0.0018824559}]},{"text":"We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven Speaking.","start_word":30,"end_word":48,"intents":[{"intent":"Provide cybersecurity company","confidence_score":0.00057217345}]},{"text":"And our CTO wanted to show you our platform's value. Are you available for a quick demo, Diane? No.","start_word":66,"end_word":84,"intents":[{"intent":"Show platform value","confidence_score":0.53410244}]},{"text":"I mean, we actually just wanted to show you. But would you be open in seeing how we compare?","start_word":161,"end_word":179,"intents":[{"intent":"Compare services","confidence_score":0.18185408}]},{"text":"Well, can I at least send you our email so that you can check us out? I mean, Yeah.","start_word":229,"end_word":247,"intents":[{"intent":"Send email","confidence_score":0.63158053}]}]},"sentiments":{"segments":[{"text":"Hi Oh, hi. This is Andrew from Bivolence AI. there. Am I talking to Tayab? Yes. Hi, Andrew. Oh, hi.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.06285645812749863},{"text":"Good day to you, Tayab.","start_word":20,"end_word":24,"sentiment":"positive","sentiment_score":0.4014497399330139},{"text":"Just a really quick one. We're a cybersecurity company, Tayab, and our platforms provide an AI security analyst which work twenty four seven Speaking. without you hiring a full time security engineer or without you putting much time into it? Right. And our CTO wanted to show you our platform's value. Are you available for a quick demo, Diane? No.","start_word":25,"end_word":84,"sentiment":"neutral","sentiment_score":0.06854570657014847},{"text":"Not interested in that.","start_word":85,"end_word":88,"sentiment":"negative","sentiment_score":-0.3407180607318878},{"text":"We have a cybersecurity partner who helps us with this kind of stuff. So we're already set with that. Oh, is that an in house security, or It's do you guys outsource? it's sort of both. We have an in house security person who sort of oversees this, and we have a external provider doing all the work. Oh, I see. Well, thank you for sharing that. Yes. You know, that's fair. I mean, we actually just wanted to show you. But would you be open in seeing how we compare? You know, even though if you'll stay with them. Perhaps when if when we are closer to our renewal, but not at this stage. So Oh, understood. we do have, like, a two, three year contract with them. So we won't be moving any anytime soon. Oh, I see. Well, can I at least send you our email so that you can check us out? I mean, Yeah. if you have That's any fine. Sure. oh, that's right. What is the email where I can send it to? Tb,sotfortango,bforbravo,@synergygrowth.net.au. C b at synergy group dot net dot a u? Yep. That's the one. Alright.","start_word":89,"end_word":283,"sentiment":"neutral","sentiment_score":0.0019771275110542774},{"text":"Well, thank you for this. I have again, really appreciate you answering. You have a great day, mate. Take care.","start_word":284,"end_word":303,"sentiment":"positive","sentiment_score":0.5119938850402832},{"text":"Alright. Cheers. Bye bye.","start_word":304,"end_word":307,"sentiment":"neutral","sentiment_score":0.2510451376438141}],"average":{"sentiment":"neutral","sentiment_score":0.05968186033873999}}}}