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Paul speaking. Yeah. Good. Thanks, mate.\n\nYes. Yep. Yep. We were looking at penetration testing. Right?\n\nI don't. I'm actually migrating an ERP platform. That's why I've been quite busy the last couple months. So, yeah, I don't I don't have any any time in my schedule for for at least the next month. Sorry.\n\nWe could go for the sorry. Let me just check my calendar. Second week of October? Yes. Yep.\n\nYep. That's fine. Yep. That works. Okay.\n\nGreat. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":2.8799999,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.1471787728369236},{"text":"Paul speaking.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.07626290246844292},{"text":"Yeah.","start":13.684999,"end":13.844999,"sentiment":"neutral","sentiment_score":0.22957339882850647},{"text":"Good.","start":13.844999,"end":14.004999,"sentiment":"positive","sentiment_score":0.48408663272857666},{"text":"Thanks, mate.","start":14.004999,"end":17.744999,"sentiment":"positive","sentiment_score":0.4115954488515854}],"sentiment":"neutral","sentiment_score":0.24796678498387337,"num_words":8,"start":2.8799999,"end":17.744999},{"sentences":[{"text":"Yes.","start":20.484999,"end":20.984999,"sentiment":"neutral","sentiment_score":0.09373609721660614},{"text":"Yep.","start":21.045,"end":21.545,"sentiment":"neutral","sentiment_score":0.07572133094072342},{"text":"Yep.","start":21.925,"end":22.244999,"sentiment":"neutral","sentiment_score":0.033362336456775665},{"text":"We were looking at penetration testing.","start":22.244999,"end":24.164999,"sentiment":"neutral","sentiment_score":0.020821321289986372},{"text":"Right?","start":24.164999,"end":24.664999,"sentiment":"neutral","sentiment_score":0.03019849956035614}],"sentiment":"neutral","sentiment_score":0.03579461919143796,"num_words":10,"start":20.484999,"end":24.664999},{"sentences":[{"text":"I don't.","start":41.454998,"end":42.015,"sentiment":"neutral","sentiment_score":-0.22380676865577698},{"text":"I'm actually migrating an ERP platform.","start":42.015,"end":44.835,"sentiment":"neutral","sentiment_score":-0.1927141733467579},{"text":"That's why I've been quite busy the last couple months.","start":45.215,"end":47.795,"sentiment":"neutral","sentiment_score":-0.2755455195903778},{"text":"So, yeah, I don't I don't have any any time in my schedule for for at least the next month.","start":49.215,"end":54.815,"sentiment":"neutral","sentiment_score":-0.2627230122685432},{"text":"Sorry.","start":54.815,"end":55.26,"sentiment":"neutral","sentiment_score":-0.12509490549564362}],"sentiment":"neutral","sentiment_score":-0.24971561344006124,"num_words":39,"start":41.454998,"end":55.26},{"sentences":[{"text":"We could go for the sorry.","start":61.339996,"end":66.7,"sentiment":"neutral","sentiment_score":-0.04334466593960921},{"text":"Let me just check my calendar.","start":66.7,"end":68.08,"sentiment":"neutral","sentiment_score":-0.03699983314921459},{"text":"Second week of October?","start":82.15,"end":84.81,"sentiment":"neutral","sentiment_score":-0.011350280605256557},{"text":"Yes.","start":92.63,"end":92.95,"sentiment":"neutral","sentiment_score":0.0008649015799164772},{"text":"Yep.","start":92.95,"end":93.45,"sentiment":"neutral","sentiment_score":0.004696960095316172}],"sentiment":"neutral","sentiment_score":-0.028994791959929798,"num_words":18,"start":61.339996,"end":93.45},{"sentences":[{"text":"Yep.","start":98.465,"end":98.784996,"sentiment":"neutral","sentiment_score":0.017459366470575333},{"text":"That's fine.","start":98.784996,"end":105.744995,"sentiment":"neutral","sentiment_score":0.05588778480887413},{"text":"Yep.","start":105.744995,"end":105.985,"sentiment":"neutral","sentiment_score":0.08364251255989075},{"text":"That works.","start":105.985,"end":106.725,"sentiment":"neutral","sentiment_score":0.13798639550805092},{"text":"Okay.","start":112.32094,"end":112.72094,"sentiment":"neutral","sentiment_score":0.09566045552492142}],"sentiment":"neutral","sentiment_score":0.0835015278841768,"num_words":7,"start":98.465,"end":112.72094},{"sentences":[{"text":"Great.","start":112.72094,"end":113.22094,"sentiment":"positive","sentiment_score":0.44923073053359985},{"text":"Thank you.","start":113.36094,"end":114.10094,"sentiment":"positive","sentiment_score":0.4117078185081482},{"text":"Bye.","start":115.200935,"end":115.700935,"sentiment":"neutral","sentiment_score":0.32638394832611084}],"sentiment":"positive","sentiment_score":0.39975757896900177,"num_words":4,"start":112.72094,"end":115.700935}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good morning. Paul speaking.\n\nChannel 0: Hi. Yeah. Good morning. Paul, it's, Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Thanks,\n\nChannel 0: Alright. Okay. Wonderful.\n\nChannel 1: mate.\n\nChannel 0: Paul, I hope you still remember the company, Cloud\n\nChannel 1: Yes.\n\nChannel 0: Solution\n\nChannel 1: Yep.\n\nChannel 0: IT.\n\nChannel 1: Yep. We were looking\n\nChannel 0: Yes,\n\nChannel 1: at\n\nChannel 0: sir.\n\nChannel 1: penetration testing. Right?\n\nChannel 0: Yes, sir. Actually, sir, there is a reason why I'm calling you back right now because Baljit would like to know if you have any available schedule this coming week, maybe on the first or second week of September.\n\nChannel 1: I don't. I'm actually migrating an ERP platform. That's why I've been quite busy the last couple months. So, yeah, I don't I don't have any any time in my schedule for for at least the next month. Sorry.\n\nChannel 0: Mhmm. Next month. When would be your next available schedule?\n\nChannel 1: We could go for the sorry. Let me just check my calendar. Second week of October?\n\nChannel 0: The second week of October Like, the week of the twelfth, sir?\n\nChannel 1: Yes.\n\nChannel 0: Or\n\nChannel 1: Yep.\n\nChannel 0: alright. Okay. The the fourteenth, sir. October 14.\n\nChannel 1: Yep. That's\n\nChannel 0: Alright. Morning. Sorry. We can do twelve noon, sir.\n\nChannel 1: fine. Yep. That works.\n\nChannel 0: Alright. I'll be sending the calendar invite right after this call, Paul.\n\nChannel 1: Okay.\n\nChannel 0: Alright?\n\nChannel 1: Great. Thank you.\n\nChannel 0: Alright. Thank you. Have a good\n\nChannel 1: Bye.\n\nChannel 0: day. Thank you.","paragraphs":[{"sentences":[{"text":"Good morning.","start":2.8799999,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.1471787728369236},{"text":"Paul speaking.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.07626290246844292}],"sentiment":"neutral","sentiment_score":0.11172083765268326,"channel":1,"num_words":4,"start":2.8799999,"end":4.18},{"sentences":[{"text":"Hi.","start":6.0,"end":6.16,"sentiment":"neutral","sentiment_score":0.15214042365550995},{"text":"Yeah.","start":6.16,"end":6.3999996,"sentiment":"neutral","sentiment_score":0.17008763551712036},{"text":"Good morning.","start":6.3999996,"end":7.06,"sentiment":"positive","sentiment_score":0.3562580645084381},{"text":"Paul, it's, Ronald from Cloud Solution IT.","start":7.44,"end":11.38,"sentiment":"neutral","sentiment_score":0.2770619882004602},{"text":"How are you doing 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Paul informs him that he is migrating an ERP platform and has no availability for the next month. They agree to schedule the evaluation for the second week of October at 12 noon. The representative will send a calendar invite and the call ends."},"intents":{"segments":[{"text":"Actually, sir, there is a reason why I'm calling you back right now because Baljit would like to know if you have any available schedule this coming week, maybe on the first or second week of September.","start_word":52,"end_word":88,"intents":[{"intent":"Schedule security meeting","confidence_score":0.0003145963}]}]},"sentiments":{"segments":[{"text":"Good morning. Paul speaking. Hi. Yeah.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.1294294148683548},{"text":"Good morning.","start_word":6,"end_word":7,"sentiment":"positive","sentiment_score":0.3528660535812378},{"text":"Paul, it's, Ronald from Cloud Solution IT. How are you doing today? 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The second week of October Like, the week of the twelfth, sir? Yes. Or Yep. alright. Okay. The the fourteenth, sir. October 14. Yep. That's Alright. Morning. Sorry. We can do twelve noon, sir. fine. Yep. That works. Alright. I'll be sending the calendar invite right after this call, Paul. Okay. Alright?","start_word":26,"end_word":205,"sentiment":"neutral","sentiment_score":-0.02614292874932289},{"text":"Great. Thank you.","start_word":206,"end_word":208,"sentiment":"positive","sentiment_score":0.4183468818664551},{"text":"Alright.","start_word":209,"end_word":209,"sentiment":"neutral","sentiment_score":0.27205345034599304},{"text":"Thank you. Have a good Bye.","start_word":210,"end_word":215,"sentiment":"positive","sentiment_score":0.3969346880912781},{"text":"day. Thank you.","start_word":216,"end_word":218,"sentiment":"neutral","sentiment_score":0.28996801376342773}],"average":{"sentiment":"neutral","sentiment_score":0.04129898754847532}}}}