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Good morning. Yep. Ian yeah. It's Andrew Ian from Vigilance AI.\n\nHave I caught you in that time? Oh, I'm sorry. Yeah. This will just be quick, Ian. You know, we have actually spoken with you a month ago.\n\nAnd at the time, I do our business. I sent you an email regarding our AI MDR platform called Vigilance. And just wanted to follow-up if now might be a better time to schedule a good demo in. Oh, yeah. We're a cybersecurity.\n\nWe're a cybersecurity platform without if you remember increasing your security spend. Our platform works with Alston. WA government. Oh, yeah. Do you guys do you mean you you guys have an in house cybersecurity?\n\nGot it? Oh, in house. Gotcha. I see. So it's a I see.\n\nOutsourcing. Okay. Well, Ian, yeah, I just wanted to check, mate. But, well, just wanna thank you. Drive safe, Ian.\n\nYou take care, mate. 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Hi. I'm not driving, but, yeah, carry on. What does it do? It's vigilant. I don't need yeah. I don't need anything for cybersecurity. I get all of my cybersecurity through WA government? I don't I I don't have anything myself. It's it's all as a service with WA government. I don't need it. So WA government, digital digital government, they provide all my services to me. No. External. So it's government outsource it to central government agency. Yes. Outsourced. Thank you. 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Hi. I'm not driving, but, yeah, carry on. What does it do? It's vigilant.\n\nI don't need yeah. I don't need anything for cybersecurity. I get all of my cybersecurity through WA government? I don't I I don't have anything myself. It's it's all as a service with WA government.\n\nI don't need it. So WA government, digital digital government, they provide all my services to me. No. External. So it's government outsource it to central government agency.\n\nYes. Outsourced. Thank you. Yep.","paragraphs":[{"sentences":[{"text":"Morning.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.05175691097974777},{"text":"Hi.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.18087193369865415},{"text":"I'm not driving, but, yeah, carry on.","start":12.4,"end":14.5,"sentiment":"neutral","sentiment_score":-0.10138777164476258},{"text":"What does it do?","start":36.61,"end":37.65,"sentiment":"neutral","sentiment_score":0.058722964487969875},{"text":"It's vigilant.","start":37.65,"end":38.71,"sentiment":"neutral","sentiment_score":0.06644989550113678}],"sentiment":"neutral","sentiment_score":-0.0072862605253855425,"num_words":15,"start":1.28,"end":38.71},{"sentences":[{"text":"I don't need yeah.","start":49.975,"end":51.255,"sentiment":"neutral","sentiment_score":-0.12303006835281849},{"text":"I don't need anything for cybersecurity.","start":51.255,"end":52.875,"sentiment":"neutral","sentiment_score":-0.13885712871948877},{"text":"I get all of my cybersecurity through WA government?","start":53.655,"end":56.795,"sentiment":"neutral","sentiment_score":-0.04645378908349408},{"text":"I don't I I don't have anything myself.","start":60.48,"end":62.72,"sentiment":"neutral","sentiment_score":-0.1736405063420534},{"text":"It's it's all as a service with WA government.","start":62.72,"end":66.1,"sentiment":"neutral","sentiment_score":-0.11845193637741937}],"sentiment":"neutral","sentiment_score":-0.11662607293369041,"num_words":36,"start":49.975,"end":66.1},{"sentences":[{"text":"I don't need it.","start":72.645004,"end":73.625,"sentiment":"neutral","sentiment_score":-0.12412060424685478},{"text":"So WA government, digital digital government, they provide all my services to me.","start":74.005005,"end":79.385,"sentiment":"neutral","sentiment_score":-0.022378700570418283},{"text":"No.","start":82.165,"end":82.485,"sentiment":"neutral","sentiment_score":-0.09471839666366576},{"text":"External.","start":82.485,"end":82.985,"sentiment":"neutral","sentiment_score":-0.0964519828557968},{"text":"So it's government outsource it to central government agency.","start":83.205,"end":87.87,"sentiment":"neutral","sentiment_score":-0.06942887355883916}],"sentiment":"neutral","sentiment_score":-0.05726556306970971,"num_words":28,"start":72.645004,"end":87.87},{"sentences":[{"text":"Yes.","start":94.49,"end":94.89,"sentiment":"neutral","sentiment_score":0.03745543956756592},{"text":"Outsourced.","start":94.89,"end":95.39,"sentiment":"neutral","sentiment_score":0.039905399084091187},{"text":"Thank you.","start":102.072876,"end":102.712875,"sentiment":"positive","sentiment_score":0.42085370421409607},{"text":"Yep.","start":102.712875,"end":103.212875,"sentiment":"neutral","sentiment_score":0.16554559767246246}],"sentiment":"neutral","sentiment_score":0.21692276895046234,"num_words":5,"start":94.49,"end":103.212875}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Morning.\n\nChannel 0: Oh, hi, Ian. Good morning. Yep.\n\nChannel 1: Hi.\n\nChannel 0: Ian yeah. It's Andrew Ian from Vigilance AI. Have I caught you in that time?\n\nChannel 1: I'm not driving, but, yeah, carry on.\n\nChannel 0: Oh, I'm sorry. Yeah. This will just be quick, Ian. You know, we have actually spoken with you a month ago. And at the time, I do our business.\n\nI sent you an email regarding our AI MDR platform called Vigilance. And just wanted to follow-up if now might be a better time to schedule a good demo in.\n\nChannel 1: What does it do? It's vigilant.\n\nChannel 0: Oh, yeah. We're a cybersecurity. We're a cybersecurity platform without if you remember increasing your security spend. Our platform\n\nChannel 1: I don't\n\nChannel 0: works\n\nChannel 1: need\n\nChannel 0: with Alston.\n\nChannel 1: yeah. I don't need anything for cybersecurity. I get all of my cybersecurity through WA government?\n\nChannel 0: WA\n\nChannel 1: I don't I\n\nChannel 0: government.\n\nChannel 1: I don't have anything myself. It's it's all as a service with WA government.\n\nChannel 0: Oh, yeah. Do you guys do you mean you you guys have an in house cybersecurity? Got it?\n\nChannel 1: I don't need it. So WA government, digital digital government, they provide all my services to me.\n\nChannel 0: Oh, in house. Gotcha.\n\nChannel 1: No. External. So it's government outsource it to central government agency.\n\nChannel 0: I see. So it's a I see. Outsourcing. Okay.\n\nChannel 1: Yes.\n\nChannel 0: Well,\n\nChannel 1: Outsourced.\n\nChannel 0: Ian, yeah, I just wanted to check, mate. But, well, just wanna thank you. Drive safe, Ian. You take care, mate.\n\nChannel 1: Thank you. Yep.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Morning.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.05175691097974777}],"sentiment":"neutral","sentiment_score":0.05175691097974777,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Oh, hi, Ian.","start":2.8799999,"end":3.84,"sentiment":"neutral","sentiment_score":0.16895842552185059},{"text":"Good morning.","start":3.84,"end":4.58,"sentiment":"positive","sentiment_score":0.4335828572511673},{"text":"Yep.","start":5.04,"end":5.54,"sentiment":"neutral","sentiment_score":0.24198997020721436}],"sentiment":"neutral","sentiment_score":0.2693384935458501,"channel":0,"num_words":6,"start":2.8799999,"end":5.54},{"sentences":[{"text":"Hi.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.18087193369865415}],"sentiment":"neutral","sentiment_score":0.18087193369865415,"channel":1,"num_words":1,"start":5.2,"end":5.7},{"sentences":[{"text":"Ian 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just be quick, Ian.","start":17.015,"end":18.634998,"sentiment":"neutral","sentiment_score":0.1251245103776455},{"text":"You know, we have actually spoken with you a month ago.","start":19.175,"end":22.855,"sentiment":"neutral","sentiment_score":0.10029203309254213},{"text":"And at the time, I do our business.","start":22.855,"end":24.535,"sentiment":"neutral","sentiment_score":0.08459662832319736}],"sentiment":"neutral","sentiment_score":0.08407023600463209,"channel":0,"num_words":29,"start":15.974999,"end":24.535},{"sentences":[{"text":"I sent you an email regarding our AI MDR platform called Vigilance.","start":24.535,"end":30.17,"sentiment":"neutral","sentiment_score":0.12443164487679799},{"text":"And just wanted to follow-up if now might be a better time to schedule a good demo in.","start":30.710001,"end":35.85,"sentiment":"neutral","sentiment_score":0.13525562981764475}],"sentiment":"neutral","sentiment_score":0.13092603584130605,"channel":0,"num_words":30,"start":24.535,"end":35.85},{"sentences":[{"text":"What does it do?","start":36.61,"end":37.65,"sentiment":"neutral","sentiment_score":0.058722964487969875},{"text":"It's vigilant.","start":37.65,"end":38.71,"sentiment":"neutral","sentiment_score":0.06644989550113678}],"sentiment":"neutral","sentiment_score":0.06129860815902551,"channel":1,"num_words":6,"start":36.61,"end":38.71},{"sentences":[{"text":"Oh, yeah.","start":40.085003,"end":40.565002,"sentiment":"neutral","sentiment_score":0.0021899593994021416},{"text":"We're a cybersecurity.","start":40.565002,"end":41.785,"sentiment":"neutral","sentiment_score":-0.028047991916537285},{"text":"We're a cybersecurity platform without if you remember increasing your security 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Alston.","start":50.565002,"end":51.225002,"sentiment":"neutral","sentiment_score":-0.13553497195243835}],"sentiment":"neutral","sentiment_score":-0.13553497195243835,"channel":0,"num_words":2,"start":50.565002,"end":51.225002},{"sentences":[{"text":"yeah.","start":50.935,"end":51.255,"sentiment":"neutral","sentiment_score":-0.0670289546251297},{"text":"I don't need anything for cybersecurity.","start":51.255,"end":52.875,"sentiment":"neutral","sentiment_score":-0.13885712871948877},{"text":"I get all of my cybersecurity through WA 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it.","start":72.645004,"end":73.625,"sentiment":"neutral","sentiment_score":-0.12412060424685478},{"text":"So WA government, digital digital government, they provide all my services to me.","start":74.005005,"end":79.385,"sentiment":"neutral","sentiment_score":-0.022378700570418283}],"sentiment":"neutral","sentiment_score":-0.04631797202369746,"channel":1,"num_words":17,"start":72.645004,"end":79.385},{"sentences":[{"text":"Oh, in house.","start":80.04,"end":81.100006,"sentiment":"neutral","sentiment_score":-0.017916569175819557},{"text":"Gotcha.","start":81.16,"end":81.66,"sentiment":"neutral","sentiment_score":-0.031929828226566315}],"sentiment":"neutral","sentiment_score":-0.021419883938506246,"channel":0,"num_words":4,"start":80.04,"end":81.66},{"sentences":[{"text":"No.","start":82.165,"end":82.485,"sentiment":"neutral","sentiment_score":-0.09471839666366576},{"text":"External.","start":82.485,"end":82.985,"sentiment":"neutral","sentiment_score":-0.0964519828557968},{"text":"So it's government outsource it to central government agency.","start":83.205,"end":87.87,"sentiment":"neutral","sentiment_score":-0.06942887355883916}],"sentiment":"neutral","sentiment_score":-0.07418456741354683,"channel":1,"num_words":11,"start":82.165,"end":87.87},{"sentences":[{"text":"I see.","start":90.76,"end":91.16,"sentiment":"neutral","sentiment_score":-0.03746762126684189},{"text":"So it's a I 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yeah, I just wanted to check, mate.","start":95.205,"end":98.165,"sentiment":"neutral","sentiment_score":0.11877523735165596},{"text":"But, well, just wanna thank you.","start":98.165,"end":100.244995,"sentiment":"neutral","sentiment_score":0.25963957111040753},{"text":"Drive safe, Ian.","start":100.244995,"end":101.205,"sentiment":"neutral","sentiment_score":0.2943761845429738},{"text":"You take care, mate.","start":101.205,"end":102.265,"sentiment":"positive","sentiment_score":0.3700353354215622}],"sentiment":"neutral","sentiment_score":0.23196710575194585,"channel":0,"num_words":21,"start":95.205,"end":102.265},{"sentences":[{"text":"Thank you.","start":102.072876,"end":102.712875,"sentiment":"positive","sentiment_score":0.42085370421409607},{"text":"Yep.","start":102.712875,"end":103.212875,"sentiment":"neutral","sentiment_score":0.16554559767246246}],"sentiment":"positive","sentiment_score":0.3357510020335515,"channel":1,"num_words":3,"start":102.072876,"end":103.212875},{"sentences":[{"text":"Bye bye.","start":103.845,"end":104.585,"sentiment":"neutral","sentiment_score":0.14572294056415555}],"sentiment":"neutral","sentiment_score":0.14572294056415555,"channel":0,"num_words":2,"start":103.845,"end":104.585}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called a customer named Ian to follow up on their AI MDR platform calledGenerationance. The agent explains that their platform is vigilant and provided cybersecurity services for government agencies. The customer expresses interest in the platform and thanks the agent before ending the call."},"intents":{"segments":[{"text":"I sent you an email regarding our AI MDR platform called Vigilance. And just wanted to follow-up if now might be a better time to schedule a good demo in. What does it do?","start_word":59,"end_word":92,"intents":[{"intent":"Schedule demo","confidence_score":0.41463742}]}]},"sentiments":{"segments":[{"text":"Morning. Oh, hi, Ian.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.13965804874897003},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.4289868474006653},{"text":"Yep. Hi. Ian yeah. It's Andrew Ian from Vigilance AI. Have I caught you in that time? I'm not driving, but, yeah, carry on. Oh, I'm sorry. Yeah. This will just be quick, Ian. You know, we have actually spoken with you a month ago. And at the time, I do our business. I sent you an email regarding our AI MDR platform called Vigilance. And just wanted to follow-up if now might be a better time to schedule a good demo in. What does it do? It's vigilant. Oh, yeah. We're a cybersecurity. We're a cybersecurity platform without if you remember increasing your security spend. Our platform I don't works need with Alston. yeah. I don't need anything for cybersecurity. I get all of my cybersecurity through WA government? WA I don't I government. I don't have anything myself. It's it's all as a service with WA government. Oh, yeah. Do you guys do you mean you you guys have an in house cybersecurity? Got it? I don't need it. So WA government, digital digital government, they provide all my services to me. Oh, in house. Gotcha. No. External. So it's government outsource it to central government agency. I see. So it's a I see. Outsourcing. Okay. Yes. Well, Outsourced. Ian, yeah, I just wanted to check, mate. But, well, just wanna thank you. Drive safe, Ian.","start_word":6,"end_word":233,"sentiment":"neutral","sentiment_score":0.011411110870540142},{"text":"You take care, mate. Thank you.","start_word":234,"end_word":239,"sentiment":"positive","sentiment_score":0.3760455548763275},{"text":"Yep. Bye bye.","start_word":240,"end_word":242,"sentiment":"neutral","sentiment_score":0.16173478960990906}],"average":{"sentiment":"neutral","sentiment_score":0.0304689611343139}}}}