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sorry. Hello. I missed your phone call. Sorry. This is Alex Simmons, SWM Consulting.\n\nYes. Yes. Yes. Sure. Is it in a flood affected area?\n\nBecause I I I would assist if it's a flood model. So if there's a flood affected yeah. Yes. Okay. I understand.\n\nWell, if you send me through have you have you got an the email address, the admin? Because that comes through to me. Just just the email saying, I'm I I want to do an application for this address, which is what we're hoping to propose. We need we we need to get a planning assessment for this so that to get through council. I I can I can recommend?\n\nI I I work with well, because I work in the development industry quite substantially, I I can I've got other people in the industry who do this assessment. Yeah. So I'll I'll recommend some some yeah. I'll I'll recommend a few people, and then you can you can decide. This will do you well.\n\nAlright. Don't worry. Alright. Thank you. Cheers.\n\nBye.","paragraphs":[{"sentences":[{"text":"Oh, sorry.","start":3.76,"end":4.24,"sentiment":"neutral","sentiment_score":-0.045633794739842415},{"text":"Hello.","start":4.24,"end":4.74,"sentiment":"neutral","sentiment_score":-0.03266187012195587},{"text":"I missed your phone call.","start":5.2799997,"end":6.3199997,"sentiment":"neutral","sentiment_score":-0.12131998240947724},{"text":"Sorry.","start":6.3199997,"end":6.8199997,"sentiment":"neutral","sentiment_score":-0.07605932652950287},{"text":"This is Alex Simmons, SWM Consulting.","start":11.679999,"end":14.3949995,"sentiment":"neutral","sentiment_score":0.0711155670384566}],"sentiment":"neutral","sentiment_score":-0.02532635306318601,"num_words":15,"start":3.76,"end":14.3949995},{"sentences":[{"text":"Yes.","start":25.735,"end":26.07,"sentiment":"neutral","sentiment_score":0.09782976657152176},{"text":"Yes.","start":32.71,"end":32.95,"sentiment":"neutral","sentiment_score":0.1004374772310257},{"text":"Yes.","start":32.95,"end":33.45,"sentiment":"neutral","sentiment_score":0.09557922184467316},{"text":"Sure.","start":36.23,"end":36.73,"sentiment":"neutral","sentiment_score":0.09780533611774445},{"text":"Is it in a flood affected area?","start":38.785,"end":41.045,"sentiment":"neutral","sentiment_score":0.00017468777618237903}],"sentiment":"neutral","sentiment_score":0.03571587419984015,"num_words":11,"start":25.735,"end":41.045},{"sentences":[{"text":"Because I I I would assist if it's a flood model.","start":46.465,"end":49.665,"sentiment":"neutral","sentiment_score":0.012525340880859982},{"text":"So if there's a flood affected yeah.","start":49.665,"end":52.245,"sentiment":"neutral","sentiment_score":-0.014279239411864961},{"text":"Yes.","start":59.04,"end":59.36,"sentiment":"neutral","sentiment_score":0.04776322469115257},{"text":"Okay.","start":59.36,"end":59.760002,"sentiment":"neutral","sentiment_score":0.05415210872888565},{"text":"I understand.","start":59.760002,"end":60.42,"sentiment":"neutral","sentiment_score":0.04984753951430321}],"sentiment":"neutral","sentiment_score":0.010883385738865896,"num_words":22,"start":46.465,"end":60.42},{"sentences":[{"text":"Well, if you send me through have you have you got an the email address, the admin?","start":60.48,"end":65.12,"sentiment":"neutral","sentiment_score":0.009225775925990413},{"text":"Because that comes through to me.","start":65.12,"end":66.66,"sentiment":"neutral","sentiment_score":-0.00407050596550107},{"text":"Just just the email saying, I'm I I want to do an application for this address, which is what we're hoping to propose.","start":73.235,"end":80.135,"sentiment":"neutral","sentiment_score":0.007292512642300647},{"text":"We need we we need to get a planning assessment for this so that to get through council.","start":81.200005,"end":87.06,"sentiment":"neutral","sentiment_score":-0.0048017991292807795},{"text":"I I can I can recommend?","start":90.8,"end":92.340004,"sentiment":"neutral","sentiment_score":-0.024199477396905422}],"sentiment":"neutral","sentiment_score":0.0009787671001894134,"num_words":70,"start":60.48,"end":92.340004},{"sentences":[{"text":"I I I work with well, because I work in the development industry quite substantially, I I can I've got other people in the industry who do this assessment.","start":92.585,"end":101.405,"sentiment":"neutral","sentiment_score":0.012203353842527702},{"text":"Yeah.","start":102.185,"end":102.585,"sentiment":"neutral","sentiment_score":0.036021988838911057},{"text":"So I'll I'll recommend some some yeah.","start":102.585,"end":104.744995,"sentiment":"neutral","sentiment_score":0.024772309565118382},{"text":"I'll I'll recommend a few people, and then you can you can decide.","start":104.744995,"end":107.94,"sentiment":"neutral","sentiment_score":0.04544982156501366},{"text":"This will do you well.","start":108.020004,"end":111.240005,"sentiment":"neutral","sentiment_score":0.18842145353555678}],"sentiment":"neutral","sentiment_score":0.038114188459109175,"num_words":55,"start":92.585,"end":111.240005},{"sentences":[{"text":"Alright.","start":111.86,"end":112.340004,"sentiment":"neutral","sentiment_score":0.15557782351970673},{"text":"Don't worry.","start":112.340004,"end":113.0,"sentiment":"neutral","sentiment_score":0.2161659523844719},{"text":"Alright.","start":113.060005,"end":113.46,"sentiment":"neutral","sentiment_score":0.313615083694458},{"text":"Thank you.","start":113.46,"end":114.200005,"sentiment":"positive","sentiment_score":0.4601605385541916},{"text":"Cheers.","start":114.66,"end":115.14,"sentiment":"neutral","sentiment_score":0.3141635060310364}],"sentiment":"neutral","sentiment_score":0.3051441993032183,"num_words":7,"start":111.86,"end":115.14},{"sentences":[{"text":"Bye.","start":115.14,"end":115.64,"sentiment":"neutral","sentiment_score":0.1797058880329132}],"sentiment":"neutral","sentiment_score":0.1797058880329132,"num_words":1,"start":115.14,"end":115.64}]}}]},{"alternatives":[{"transcript":"Rajesh Patel. Hello? Hello. This is Rajesh Patel. Who am I talking to? Alex, thanks for calling me back. I have a residential house that I have bought, and I wanna convert that to a allied health practice. I've spoken to Boroondara City Council. They said it's possible, but I need to put in a application a planning application, as they call it. Is that something you could help me with? No. No. No. There's no flood. There's no flood effect. No. No. No. I'm looking for a you know, somebody who can help me make that application. Yeah. Okay. So what should I do to send an email and do what what would they need? Yeah. Okay. Right. But you said you only do flood? Okay. Cool. Cool. I understand. I understand. Alright. Leave that with me. Sure. Take one. Yeah. Sounds like a plan. I'll do that now. Alright. Thanks, Alex. Cheers, mate. Bye. 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Hello?\n\nChannel 0: Oh, sorry. Hello. I missed your phone call. Sorry.\n\nChannel 1: Hello. This is Rajesh Patel. Who am I talking to?\n\nChannel 0: This is Alex Simmons, SWM Consulting.\n\nChannel 1: Alex, thanks for calling me back. I have a residential house that I have bought, and I wanna convert that to a allied health practice.\n\nChannel 0: Yes.\n\nChannel 1: I've spoken to Boroondara City Council. They said it's possible, but I need to put in a application\n\nChannel 0: Yes. Yes.\n\nChannel 1: a planning application, as they call it. Is that\n\nChannel 0: Sure.\n\nChannel 1: something you could help me with?\n\nChannel 0: Is it in a flood affected area? Because I I I would assist if it's a flood model. So if there's a\n\nChannel 1: No.\n\nChannel 0: flood affected\n\nChannel 1: No. No. There's no flood.\n\nChannel 0: yeah.\n\nChannel 1: There's no flood effect. No. No. No. I'm looking for a you know, somebody who can help me make that application.\n\nChannel 0: Yes. Okay. 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He asked if it was possible to get a planning application, but the representative, Boroondara City Council, said it wasn't. Simmons asked if it was flood affected and if the representative could recommend people for the application. The representative said he could recommend a few people and the call ended with pleasantries."},"intents":{"segments":[{"text":"I have a residential house that I have bought, and I wanna convert that to a allied health practice. Yes.","start_word":34,"end_word":53,"intents":[{"intent":"Convert residential house to allied health practice","confidence_score":0.07097144}]},{"text":"I've spoken to Boroondara City Council. 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So if there's a No. flood affected No. No. There's no flood. yeah. There's no flood effect. No. No. No. I'm looking for a you know, somebody who can help me make that application. Yes. Okay. I understand. Well, if you send me through have you have you got an the email address, the admin? Because that comes through to me. Yeah. Okay. So what should I do to send an email and do what what would Just they need? just the email saying, I'm I I want to do an application for this address, which is what we're hoping to propose. Yeah. Okay. We need we we need to get a planning assessment for this so that to get through council. Right. But you said you only do flood? I I can I can recommend? I I I work with well, because I work in the development industry quite substantially, I I can I've got other people in the industry Okay. who do Cool. this Cool. assessment. I understand. I understand. Alright. Yeah. So Leave I'll that I'll with recommend me. some some yeah. 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