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Tamarin, I just wanted to give you a call because you put some feedback in with regards Carekeeper dropping out and also a suggestion around the phones to be numbered. I just wanted to let you know first of all that I've got that, so thank you for putting that in. We have a new IT guy start this coming Friday, so in two days' time. My plan is to let him get settled in for a bit and then get him to go around all of the phones and check them to make sure they are numbered. In fact, what we're trying to do Alright. Okay. It's good to know. Yeah. Absolutely. Casey. Okay. No. Thank you for that. Appreciate the clarification. No. Thank you. And just to let you know with Carekeeper, I'll I'll ask Megan who looks after our sort of that side of things to have a look to see if there's anything obvious. But one of the things we do know is that Carekeeper runs on Wi Fi, and we need just to go and check that the Wi Fi signal strength is good throughout the facility because there are some areas that have got dropouts. Yeah. So we'll again, if bear with me a little bit longer on that one because he'll need to check the Wi Fi and add stuff in. But I wanted to give you a call to say I've got it. It's great feedback. Thank you, and I'll be working through it. Thank you. Bye bye. You're welcome. 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Hi. Hi. Is that Tamarin? Tamarin, hi.\n\nIt's Mike from Coolabar. How are you going? Tamarin, I just wanted to give you a call because you put some feedback in with regards Carekeeper dropping out and also a suggestion around the phones to be numbered. I just wanted to let you know first of all that I've got that, so thank you for putting that in. We have a new IT guy start this coming Friday, so in two days' time.\n\nMy plan is to let him get settled in for a bit and then get him to go around all of the phones and check them to make sure they are numbered. In fact, what we're trying to do Alright. Okay. It's good to know. Yeah.\n\nAbsolutely. Casey. Okay. No. Thank you for that.\n\nAppreciate the clarification. No. Thank you. And just to let you know with Carekeeper, I'll I'll ask Megan who looks after our sort of that side of things to have a look to see if there's anything obvious. But one of the things we do know is that Carekeeper runs on Wi Fi, and we need just to go and check that the Wi Fi signal strength is good throughout the facility because there are some areas that have got dropouts.\n\nYeah. So we'll again, if bear with me a little bit longer on that one because he'll need to check the Wi Fi and add stuff in. But I wanted to give you a call to say I've got it. It's great feedback. Thank you, and I'll be working through it.\n\nThank you. Bye bye. You're welcome. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.1999998,"end":3.6999998,"sentiment":"neutral","sentiment_score":0.024649573490023613},{"text":"Hi.","start":4.0,"end":4.48,"sentiment":"neutral","sentiment_score":0.06888929754495621},{"text":"Hi.","start":4.48,"end":4.7999997,"sentiment":"neutral","sentiment_score":0.08546445518732071},{"text":"Is that Tamarin?","start":4.7999997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.0698029212653637},{"text":"Tamarin, hi.","start":6.8799996,"end":7.6,"sentiment":"neutral","sentiment_score":0.18328556418418884}],"sentiment":"neutral","sentiment_score":0.09437290229834616,"num_words":8,"start":3.1999998,"end":7.6},{"sentences":[{"text":"It's Mike from Coolabar.","start":7.6,"end":8.72,"sentiment":"neutral","sentiment_score":0.27686890959739685},{"text":"How are you going?","start":8.72,"end":9.54,"sentiment":"neutral","sentiment_score":0.32572947442531586},{"text":"Tamarin, I just wanted to give you a call because you put some feedback in with regards Carekeeper dropping out and also a suggestion around the phones to be numbered.","start":11.28,"end":19.765,"sentiment":"neutral","sentiment_score":0.1490844067806999},{"text":"I just wanted to let you know first of all that I've got that, so thank you for putting that in.","start":19.904999,"end":24.085,"sentiment":"positive","sentiment_score":0.4353133092323939},{"text":"We have a new IT guy start this coming Friday, so in two days' time.","start":24.865,"end":29.685,"sentiment":"neutral","sentiment_score":0.13857450882593791}],"sentiment":"neutral","sentiment_score":0.24463679548352957,"num_words":74,"start":7.6,"end":29.685},{"sentences":[{"text":"My plan is to let him get settled in for a bit and then get him to go around all of the phones and check them to make sure they are numbered.","start":29.9,"end":37.52,"sentiment":"neutral","sentiment_score":0.11993132461793721},{"text":"In fact, what we're trying to do 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there are some areas that have got dropouts.","start":89.97,"end":101.795,"sentiment":"neutral","sentiment_score":0.014423758592889753}],"sentiment":"neutral","sentiment_score":0.056221378254301756,"num_words":81,"start":68.16,"end":101.795},{"sentences":[{"text":"Yeah.","start":107.775,"end":108.174995,"sentiment":"neutral","sentiment_score":-0.0014385953545570374},{"text":"So we'll again, if bear with me a little bit longer on that one because he'll need to check the Wi Fi and add stuff in.","start":108.174995,"end":113.869995,"sentiment":"neutral","sentiment_score":-0.0021725534282338163},{"text":"But I wanted to give you a call to say I've got it.","start":113.869995,"end":116.43,"sentiment":"neutral","sentiment_score":0.11510648177220272},{"text":"It's great feedback.","start":116.43,"end":117.47,"sentiment":"positive","sentiment_score":0.4952504535516103},{"text":"Thank you, and I'll be working through 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Yes? Yes. Hi. I'm good.\n\nYeah. Yeah. Yeah. It's only it's only in Carrie. It's only in Carrie.\n\nI found all the other houses have them numbered one to four or whatever, but Cary for some reason, Cary never got done. So it it makes it difficult it makes it difficult even for the nurses because they can't call the carers. And then some of them some of them actually, like, it'll say care of 3 in the ring tell, and then when they ring, it calls the wrong phone. So there's a few issues. And also in yeah.\n\nThat's why I said it's good because, you know, a lot of the carers complain about it, but it's not gonna get fixed unless we put that in. So yeah. So yeah. Yes. Yeah.\n\nIt's not it's normally not very good. Yeah. In Cary, it normally does. Like, even the television sometimes will have no signal. Yeah.\n\nOkay. Perfect. Alright. Thank you for the call. Thank you.\n\nBye bye. 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Hi. Hi. Is that Tamarin?\n\nChannel 1: Yes?\n\nChannel 0: Tamarin, hi. It's Mike from Coolabar. How are you going?\n\nChannel 1: Yes. Hi. I'm good.\n\nChannel 0: Tamarin, I just wanted to give you a call because you put some feedback in with regards Carekeeper dropping out and also a\n\nChannel 1: Yeah.\n\nChannel 0: suggestion around the phones to be numbered. I just wanted\n\nChannel 1: Yeah.\n\nChannel 0: to let you know first of all that I've got that, so thank you for putting that in. We have a new IT guy start this coming Friday, so in two days' time. My plan is to let him get settled in for a bit and then get him to go around all of the phones and check them to make sure they are numbered. In fact, what\n\nChannel 1: Yeah.\n\nChannel 0: we're\n\nChannel 1: It's\n\nChannel 0: trying\n\nChannel 1: only\n\nChannel 0: to\n\nChannel 1: it's\n\nChannel 0: do\n\nChannel 1: only in Carrie. It's only in Carrie. I found all the other houses have them numbered one to four or whatever, but Cary for some reason, Cary never got done.\n\nChannel 0: Alright. Okay.\n\nChannel 1: So it\n\nChannel 0: It's good\n\nChannel 1: it makes\n\nChannel 0: to know.\n\nChannel 1: it difficult it makes it difficult even for the nurses because they can't call\n\nChannel 0: Yeah.\n\nChannel 1: the carers.\n\nChannel 0: Absolutely.\n\nChannel 1: And then some of them some of them actually, like, it'll say care of\n\nChannel 0: Casey.\n\nChannel 1: 3 in the ring tell, and then when they ring, it calls the wrong phone. So there's\n\nChannel 0: Okay.\n\nChannel 1: a few issues.\n\nChannel 0: No. Thank you for\n\nChannel 1: And\n\nChannel 0: that. Appreciate\n\nChannel 1: also\n\nChannel 0: the clarification.\n\nChannel 1: in yeah. That's why I said it's good because, you know, a lot of the carers complain about it, but it's not gonna get fixed unless we put that in. So\n\nChannel 0: No. Thank\n\nChannel 1: yeah.\n\nChannel 0: you.\n\nChannel 1: So\n\nChannel 0: And\n\nChannel 1: yeah.\n\nChannel 0: just to let you know with Carekeeper, I'll I'll ask Megan who looks after our sort of that side of things to have a look to see if there's anything obvious. But one of the things we do know is that Carekeeper runs on Wi Fi, and we need\n\nChannel 1: Yes.\n\nChannel 0: just to go and check that the Wi Fi signal strength is good throughout the facility\n\nChannel 1: Yeah. It's\n\nChannel 0: because\n\nChannel 1: not it's\n\nChannel 0: there are\n\nChannel 1: normally\n\nChannel 0: some areas\n\nChannel 1: not\n\nChannel 0: that\n\nChannel 1: very\n\nChannel 0: have\n\nChannel 1: good.\n\nChannel 0: got dropouts.\n\nChannel 1: Yeah. In Cary, it normally does. Like, even the television sometimes will have no signal.\n\nChannel 0: Yeah. So we'll again, if bear with me a little bit longer on that one because he'll need to\n\nChannel 1: Yeah.\n\nChannel 0: check the Wi Fi and add stuff in. But I wanted to give you a call to say I've got it. It's great feedback. Thank you, and I'll be working through it.\n\nChannel 1: Okay. Perfect. Alright.\n\nChannel 0: Thank you.\n\nChannel 1: Thank\n\nChannel 0: Bye\n\nChannel 1: you\n\nChannel 0: bye.\n\nChannel 1: for the call.\n\nChannel 0: You're\n\nChannel 1: Thank\n\nChannel 0: welcome.\n\nChannel 1: you. Bye\n\nChannel 0: Bye.\n\nChannel 1: bye. 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