{"metadata":{"transaction_key":"deprecated","request_id":"01e6804b-d3db-4009-9eab-30f2a48d8a2e","sha256":"271f104af46ff9aff76ddc2f524e2b264212bdf858f07b178bb9a0d7188a7fec","created":"2026-03-14T00:08:15.253Z","duration":26.927937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":102,"output_tokens":55},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":119,"output_tokens":119},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":119,"output_tokens":21}},"results":{"channels":[{"alternatives":[{"transcript":"Good morning. Airtel. No. It's a completely different company altogether. No. I mean, if it was if it was the same company, you you wouldn't be able to get those duplicates. You still need to call Intel India in India to get those. Okay. Thank you. Bye.","confidence":0.9902374,"words":[{"word":"good","start":0.64,"end":0.88,"confidence":0.9902374,"punctuated_word":"Good","sentiment":"neutral","sentiment_score":0.332749605178833},{"word":"morning","start":0.88,"end":1.28,"confidence":0.8178191,"punctuated_word":"morning.","sentiment":"neutral","sentiment_score":0.28543534874916077},{"word":"airtel","start":1.28,"end":1.78,"confidence":0.8820164,"punctuated_word":"Airtel.","sentiment":"neutral","sentiment_score":0.13174627721309662},{"word":"no","start":6.3999996,"end":6.64,"confidence":0.97554886,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.323846697807312},{"word":"it's","start":6.64,"end":6.8799996,"confidence":0.9956612,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.2599951922893524},{"word":"a","start":6.8799996,"end":6.96,"confidence":0.98536426,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.25662267208099365},{"word":"completely","start":6.96,"end":7.3599997,"confidence":0.98159,"punctuated_word":"completely","sentiment":"negative","sentiment_score":-0.4274827837944031},{"word":"different","start":7.3599997,"end":7.68,"confidence":0.998841,"punctuated_word":"different","sentiment":"neutral","sentiment_score":-0.17820483446121216},{"word":"company","start":7.68,"end":8.08,"confidence":0.9994469,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.24923637509346008},{"word":"altogether","start":8.08,"end":8.58,"confidence":0.9977591,"punctuated_word":"altogether.","sentiment":"neutral","sentiment_score":-0.2834285497665405},{"word":"no","start":14.545,"end":14.785,"confidence":0.770857,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.2923245131969452},{"word":"i","start":14.785,"end":14.865,"confidence":0.616221,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2590620517730713},{"word":"mean","start":14.865,"end":15.025001,"confidence":0.9807117,"punctuated_word":"mean,","sentiment":"neutral","sentiment_score":-0.2120915949344635},{"word":"if","start":15.025001,"end":15.185,"confidence":0.9359468,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.29313474893569946},{"word":"it","start":15.185,"end":15.345,"confidence":0.9363548,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.2347370088100433},{"word":"was","start":15.345,"end":15.585,"confidence":0.48127258,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.20947197079658508},{"word":"if","start":15.585,"end":15.905001,"confidence":0.87807196,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.2623159885406494},{"word":"it","start":15.905001,"end":16.065,"confidence":0.99864715,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.20205244421958923},{"word":"was","start":16.065,"end":16.305,"confidence":0.9987245,"punctuated_word":"was","sentiment":"neutral","sentiment_score":-0.19816109538078308},{"word":"the","start":16.305,"end":16.385,"confidence":0.9954829,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.19952833652496335},{"word":"same","start":16.385,"end":16.625,"confidence":0.99978644,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.2054750621318817},{"word":"company","start":16.625,"end":17.025,"confidence":0.96060836,"punctuated_word":"company,","sentiment":"neutral","sentiment_score":-0.30374401807785034},{"word":"you","start":17.025,"end":17.265,"confidence":0.9753525,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.42115166783332825},{"word":"you","start":17.265,"end":17.505001,"confidence":0.95677125,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.4274193942546845},{"word":"wouldn't","start":17.505001,"end":17.745,"confidence":0.99913466,"punctuated_word":"wouldn't","sentiment":"negative","sentiment_score":-0.43244510889053345},{"word":"be","start":17.745,"end":17.905,"confidence":0.9987569,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4153708815574646},{"word":"able","start":17.905,"end":17.985,"confidence":0.99858487,"punctuated_word":"able","sentiment":"negative","sentiment_score":-0.3701435923576355},{"word":"to","start":17.985,"end":18.065,"confidence":0.99533695,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4583969712257385},{"word":"get","start":18.065,"end":18.225,"confidence":0.9993513,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.3727754056453705},{"word":"those","start":18.225,"end":18.545,"confidence":0.9897301,"punctuated_word":"those","sentiment":"negative","sentiment_score":-0.34752020239830017},{"word":"duplicates","start":18.545,"end":19.045,"confidence":0.66401774,"punctuated_word":"duplicates.","sentiment":"neutral","sentiment_score":-0.3030129075050354},{"word":"you","start":19.825,"end":19.985,"confidence":0.76386875,"punctuated_word":"You","sentiment":"negative","sentiment_score":-0.3333550691604614},{"word":"still","start":19.985,"end":20.305,"confidence":0.96413636,"punctuated_word":"still","sentiment":"neutral","sentiment_score":-0.23398590087890625},{"word":"need","start":20.305,"end":20.465,"confidence":0.9916613,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.2961917817592621},{"word":"to","start":20.465,"end":20.545,"confidence":0.99586016,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.3234108090400696},{"word":"call","start":20.545,"end":20.865,"confidence":0.9923051,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.2966064512729645},{"word":"intel","start":20.865,"end":21.185,"confidence":0.5251754,"punctuated_word":"Intel","sentiment":"neutral","sentiment_score":-0.1583225578069687},{"word":"india","start":21.185,"end":21.505001,"confidence":0.92501646,"punctuated_word":"India","sentiment":"neutral","sentiment_score":-0.15114547312259674},{"word":"in","start":21.505001,"end":21.665,"confidence":0.8085191,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.17656221985816956},{"word":"india","start":21.665,"end":21.985,"confidence":0.9989241,"punctuated_word":"India","sentiment":"neutral","sentiment_score":-0.18928402662277224},{"word":"to","start":21.985,"end":22.145,"confidence":0.9988732,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.22531260550022125},{"word":"get","start":22.145,"end":22.305,"confidence":0.99989057,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.16611117124557495},{"word":"those","start":22.305,"end":22.805,"confidence":0.9985254,"punctuated_word":"those.","sentiment":"neutral","sentiment_score":-0.16236846148967743},{"word":"okay","start":24.705,"end":25.105,"confidence":0.94819593,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.29109808802604675},{"word":"thank","start":25.105,"end":25.345001,"confidence":0.9989159,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5956824421882629},{"word":"you","start":25.345001,"end":25.505001,"confidence":0.9985331,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4845978617668152},{"word":"bye","start":25.505001,"end":26.005001,"confidence":0.99631083,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.2686688303947449}],"paragraphs":{"transcript":"\nGood morning. Airtel. No. It's a completely different company altogether. No.\n\nI mean, if it was if it was the same company, you you wouldn't be able to get those duplicates. You still need to call Intel India in India to get those. Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.64,"end":1.28,"sentiment":"neutral","sentiment_score":0.3090924769639969},{"text":"Airtel.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.13174627721309662},{"text":"No.","start":6.3999996,"end":6.64,"sentiment":"neutral","sentiment_score":-0.323846697807312},{"text":"It's a completely different company altogether.","start":6.64,"end":8.58,"sentiment":"neutral","sentiment_score":-0.27582840124766034},{"text":"No.","start":14.545,"end":14.785,"sentiment":"neutral","sentiment_score":-0.2923245131969452}],"sentiment":"neutral","sentiment_score":-0.13829185339537534,"num_words":11,"start":0.64,"end":14.785},{"sentences":[{"text":"I mean, if it was if it was the same company, you you wouldn't be able to get those duplicates.","start":14.785,"end":19.045,"sentiment":"neutral","sentiment_score":-0.30640052258968353},{"text":"You still need to call Intel India in India to get those.","start":19.825,"end":22.805,"sentiment":"neutral","sentiment_score":-0.2260547106464704},{"text":"Okay.","start":24.705,"end":25.105,"sentiment":"neutral","sentiment_score":0.29109808802604675},{"text":"Thank you.","start":25.105,"end":25.505001,"sentiment":"positive","sentiment_score":0.5401401519775391},{"text":"Bye.","start":25.505001,"end":26.005001,"sentiment":"neutral","sentiment_score":0.2686688303947449}],"sentiment":"neutral","sentiment_score":-0.20001721547709572,"num_words":36,"start":14.785,"end":26.005001}]}}]},{"alternatives":[{"transcript":"Hi. Is this same which we have in India? Oh, okay. I thought it's the same company. I don't get some duplicate SIM. Okay. Okay. No worries. Thank you. Bye bye.","confidence":0.9711435,"words":[{"word":"hi","start":2.6399999,"end":3.1399999,"confidence":0.97439706,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.03848058357834816},{"word":"is","start":3.36,"end":3.6799998,"confidence":0.6954926,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.002184022683650255},{"word":"this","start":3.6799998,"end":3.84,"confidence":0.72059363,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.007961336523294449},{"word":"same","start":3.84,"end":4.34,"confidence":0.6967195,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.0014222413301467896},{"word":"which","start":4.72,"end":5.12,"confidence":0.3028008,"punctuated_word":"which","sentiment":"neutral","sentiment_score":-0.006236167624592781},{"word":"we","start":5.12,"end":5.2799997,"confidence":0.9949751,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.002979777753353119},{"word":"have","start":5.2799997,"end":5.52,"confidence":0.9983675,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.003927088342607021},{"word":"in","start":5.52,"end":5.68,"confidence":0.9992348,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.0068496037274599075},{"word":"india","start":5.68,"end":6.18,"confidence":0.9993173,"punctuated_word":"India?","sentiment":"neutral","sentiment_score":-0.007006540894508362},{"word":"oh","start":9.44,"end":9.679999,"confidence":0.88405704,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.17335574328899384},{"word":"okay","start":9.679999,"end":10.179999,"confidence":0.9988161,"punctuated_word":"okay.","sentiment":"neutral","sentiment_score":-0.15168213844299316},{"word":"i","start":10.24,"end":10.4,"confidence":0.9659204,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.20022077858448029},{"word":"thought","start":10.4,"end":10.559999,"confidence":0.93883026,"punctuated_word":"thought","sentiment":"neutral","sentiment_score":-0.1521264910697937},{"word":"it's","start":10.559999,"end":10.8,"confidence":0.8911048,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.1463418006896973},{"word":"the","start":10.8,"end":10.88,"confidence":0.9894183,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.1516847014427185},{"word":"same","start":10.88,"end":11.2,"confidence":0.9995148,"punctuated_word":"same","sentiment":"neutral","sentiment_score":-0.1357136070728302},{"word":"company","start":11.2,"end":11.7,"confidence":0.9758238,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":-0.1876472234725952},{"word":"i","start":12.0,"end":12.08,"confidence":0.99262506,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.2729756832122803},{"word":"don't","start":12.08,"end":12.32,"confidence":0.85685134,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.2641834318637848},{"word":"get","start":12.32,"end":12.48,"confidence":0.9944747,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.2788555920124054},{"word":"some","start":12.48,"end":12.639999,"confidence":0.83629966,"punctuated_word":"some","sentiment":"neutral","sentiment_score":-0.32803213596343994},{"word":"duplicate","start":12.639999,"end":13.139999,"confidence":0.86953884,"punctuated_word":"duplicate","sentiment":"neutral","sentiment_score":-0.2758421301841736},{"word":"sim","start":13.28,"end":13.759999,"confidence":0.8880096,"punctuated_word":"SIM.","sentiment":"neutral","sentiment_score":-0.27474620938301086},{"word":"okay","start":13.759999,"end":14.259999,"confidence":0.9711435,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.12796595692634585},{"word":"okay","start":23.525,"end":23.925,"confidence":0.84259474,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":0.03789321705698967},{"word":"no","start":23.925,"end":24.165,"confidence":0.9854527,"punctuated_word":"No","sentiment":"neutral","sentiment_score":0.09057726711034776},{"word":"worries","start":24.165,"end":24.485,"confidence":0.9986594,"punctuated_word":"worries.","sentiment":"neutral","sentiment_score":0.1515018194913864},{"word":"thank","start":24.485,"end":24.725,"confidence":0.9984841,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.38242030143737793},{"word":"you","start":24.725,"end":25.225,"confidence":0.99184227,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.34762275218963623},{"word":"bye","start":25.685001,"end":25.925,"confidence":0.7711144,"punctuated_word":"Bye","sentiment":"neutral","sentiment_score":0.1820495128631592},{"word":"bye","start":25.925,"end":26.425,"confidence":0.91532505,"punctuated_word":"bye.","sentiment":"neutral","sentiment_score":0.10619810968637466}],"paragraphs":{"transcript":"\nHi. Is this same which we have in India? Oh, okay. I thought it's the same company. I don't get some duplicate SIM.\n\nOkay. Okay. No worries. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03848058357834816},{"text":"Is this same which we have in India?","start":3.36,"end":6.18,"sentiment":"neutral","sentiment_score":-0.0022845075582154095},{"text":"Oh, okay.","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.1625189408659935},{"text":"I thought it's the same company.","start":10.24,"end":11.7,"sentiment":"neutral","sentiment_score":-0.16228910038868585},{"text":"I don't get some duplicate SIM.","start":12.0,"end":13.759999,"sentiment":"neutral","sentiment_score":-0.2824391971031825}],"sentiment":"neutral","sentiment_score":-0.1292697018943727,"num_words":23,"start":2.6399999,"end":13.759999},{"sentences":[{"text":"Okay.","start":13.759999,"end":14.259999,"sentiment":"neutral","sentiment_score":-0.12796595692634585},{"text":"Okay.","start":23.525,"end":23.925,"sentiment":"neutral","sentiment_score":0.03789321705698967},{"text":"No worries.","start":23.925,"end":24.485,"sentiment":"neutral","sentiment_score":0.12103954330086708},{"text":"Thank you.","start":24.485,"end":25.225,"sentiment":"positive","sentiment_score":0.3650215268135071},{"text":"Bye bye.","start":25.685001,"end":26.425,"sentiment":"neutral","sentiment_score":0.14412381127476692}],"sentiment":"neutral","sentiment_score":0.14628712786361575,"num_words":8,"start":13.759999,"end":26.425}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Good morning. Airtel.\n\nChannel 1: Hi. Is this same which we have in India?\n\nChannel 0: No. It's a completely different company altogether.\n\nChannel 1: Oh, okay. I thought it's the same company. I don't get some duplicate SIM. Okay.\n\nChannel 0: No. I mean, if it was if it was the same company, you you wouldn't be able to get those duplicates. You still need to call Intel India in India to get those.\n\nChannel 1: Okay. No worries. Thank\n\nChannel 0: Okay.\n\nChannel 1: you.\n\nChannel 0: Thank you. Bye.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Good morning.","start":0.64,"end":1.28,"sentiment":"neutral","sentiment_score":0.3090924769639969},{"text":"Airtel.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.13174627721309662}],"sentiment":"neutral","sentiment_score":0.24997707704703012,"channel":0,"num_words":3,"start":0.64,"end":1.78},{"sentences":[{"text":"Hi.","start":2.6399999,"end":3.1399999,"sentiment":"neutral","sentiment_score":0.03848058357834816},{"text":"Is this same which we have in India?","start":3.36,"end":6.18,"sentiment":"neutral","sentiment_score":-0.0022845075582154095}],"sentiment":"neutral","sentiment_score":0.002244947012513876,"channel":1,"num_words":9,"start":2.6399999,"end":6.18},{"sentences":[{"text":"No.","start":6.3999996,"end":6.64,"sentiment":"neutral","sentiment_score":-0.323846697807312},{"text":"It's a completely different company altogether.","start":6.64,"end":8.58,"sentiment":"neutral","sentiment_score":-0.27582840124766034}],"sentiment":"neutral","sentiment_score":-0.2826881578990391,"channel":0,"num_words":7,"start":6.3999996,"end":8.58},{"sentences":[{"text":"Oh, okay.","start":9.44,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.1625189408659935},{"text":"I thought it's the same company.","start":10.24,"end":11.7,"sentiment":"neutral","sentiment_score":-0.16228910038868585},{"text":"I don't get some duplicate SIM.","start":12.0,"end":13.759999,"sentiment":"neutral","sentiment_score":-0.2824391971031825},{"text":"Okay.","start":13.759999,"end":14.259999,"sentiment":"neutral","sentiment_score":-0.12796595692634585}],"sentiment":"neutral","sentiment_score":-0.20809157490730285,"channel":1,"num_words":15,"start":9.44,"end":14.259999},{"sentences":[{"text":"No.","start":14.545,"end":14.785,"sentiment":"neutral","sentiment_score":-0.2923245131969452},{"text":"I mean, if it was if it was the same company, you you wouldn't be able to get those duplicates.","start":14.785,"end":19.045,"sentiment":"neutral","sentiment_score":-0.30640052258968353},{"text":"You still need to call Intel India in India to get those.","start":19.825,"end":22.805,"sentiment":"neutral","sentiment_score":-0.2260547106464704}],"sentiment":"neutral","sentiment_score":-0.2767573179620685,"channel":0,"num_words":33,"start":14.545,"end":22.805},{"sentences":[{"text":"Okay.","start":23.525,"end":23.925,"sentiment":"neutral","sentiment_score":0.03789321705698967},{"text":"No worries.","start":23.925,"end":24.485,"sentiment":"neutral","sentiment_score":0.12103954330086708},{"text":"Thank","start":24.485,"end":24.725,"sentiment":"positive","sentiment_score":0.38242030143737793}],"sentiment":"neutral","sentiment_score":0.16559815127402544,"channel":1,"num_words":4,"start":23.525,"end":24.725},{"sentences":[{"text":"Okay.","start":24.705,"end":25.105,"sentiment":"neutral","sentiment_score":0.29109808802604675}],"sentiment":"neutral","sentiment_score":0.29109808802604675,"channel":0,"num_words":1,"start":24.705,"end":25.105},{"sentences":[{"text":"you.","start":24.725,"end":25.225,"sentiment":"positive","sentiment_score":0.34762275218963623}],"sentiment":"positive","sentiment_score":0.34762275218963623,"channel":1,"num_words":1,"start":24.725,"end":25.225},{"sentences":[{"text":"Thank you.","start":25.105,"end":25.505001,"sentiment":"positive","sentiment_score":0.5401401519775391},{"text":"Bye.","start":25.505001,"end":26.005001,"sentiment":"neutral","sentiment_score":0.2686688303947449}],"sentiment":"positive","sentiment_score":0.449649711449941,"channel":0,"num_words":3,"start":25.105,"end":26.005001},{"sentences":[{"text":"Bye bye.","start":25.685001,"end":26.425,"sentiment":"neutral","sentiment_score":0.14412381127476692}],"sentiment":"neutral","sentiment_score":0.14412381127476692,"channel":1,"num_words":2,"start":25.685001,"end":26.425}]},"summary":{"result":"success","short":"The customer is trying to clarify if Airtel is in India and if they offer the same SIM for their phone. The agent explains that they need to contact Intel in India to obtain the duplicate SIM and the call ends with the customer thanking the agent and saying goodbye."},"intents":{"segments":[{"text":"I thought it's the same company. I don't get some duplicate SIM. Okay.","start_word":21,"end_word":33,"intents":[{"intent":"Resolve duplicate sim issue","confidence_score":0.0059961835}]},{"text":"You still need to call Intel India in India to get those. Okay.","start_word":55,"end_word":67,"intents":[{"intent":"Connect to indiana to get duplicate sims","confidence_score":4.3859373e-7}]}]},"sentiments":{"segments":[{"text":"Good morning. Airtel. Hi. Is this same which we have in India? No. It's a completely different company altogether. Oh, okay. I thought it's the same company. I don't get some duplicate SIM. Okay. No. I mean, if it was if it was the same company, you you wouldn't be able to get those duplicates. You still need to call Intel India in India to get those. Okay. No worries. Thank Okay.","start_word":0,"end_word":71,"sentiment":"neutral","sentiment_score":-0.1691872775554657},{"text":"you. Thank you.","start_word":72,"end_word":74,"sentiment":"positive","sentiment_score":0.45202475786209106},{"text":"Bye. Bye bye.","start_word":75,"end_word":77,"sentiment":"neutral","sentiment_score":0.19965410232543945}],"average":{"sentiment":"neutral","sentiment_score":-0.11828987538313664}}}}