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Hang on. Let me just check your account. Hello, Suwata? Yes. Thank you for waiting. You mentioned earlier that you already have the router? Compatible router. Mhmm. Is it plugged into the NTT box? Okay. Is it connected at the one port on your router, w a n? Yeah. And how about the other end of the cable? It's connected as well? Okay. Can we connect to the router now even without Internet access yet? Okay. You already entered the username and password, the p p p o e? Is it okay if I request a picture of your setup there for me to check if the cables and the box are properly plugged in? I'll send you an email shortly, then just reply to that email with the pictures. Okay. Yeah. Sure. Hang on. May I know what is the other email? Okay. Mhmm. Mhmm. Mhmm. Mhmm. Okay. @gmail.com. Let me just repeat. It's pittorio seven @gmail.com. Yeah. And the other one isamu_gstar21@yahoo.com. And the okay. Do you want me to add this email as well to your billing email? Okay. Sure. We'll add it as well. 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Good morning. This is Maureen from Airtel tech support. How can I assist you today? Mhmm.\n\nMhmm. Mhmm. Mhmm. Okay. May I know your full name, please, for me to check the account first?\n\nOkay. Hang on. Let me just check your account. Hello, Suwata? Yes.\n\nThank you for waiting. You mentioned earlier that you already have the router? Compatible router. Mhmm. Is it plugged into the NTT box?\n\nOkay. Is it connected at the one port on your router, w a n? Yeah. And how about the other end of the cable? It's connected as well?\n\nOkay. Can we connect to the router now even without Internet access yet? Okay. You already entered the username and password, the p p p o e? Is it okay if I request a picture of your setup there for me to check if the cables and the box are properly plugged in?\n\nI'll send you an email shortly, then just reply to that email with the pictures. Okay. Yeah. Sure. Hang on.\n\nMay I know what is the other email? Okay. Mhmm. Mhmm. Mhmm.\n\nMhmm. Okay. @gmail.com. Let me just repeat. It's pittorio seven @gmail.com.\n\nYeah. And the other one isamu_gstar21@yahoo.com. And the okay. Do you want me to add this email as well to your billing email? Okay.\n\nSure. We'll add it as well. Okay then. Kindly wait for my email shortly to send it. Okay.\n\nBye for now. 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the username and password, the p p p o e?","start":351.915,"end":355.855,"sentiment":"neutral","sentiment_score":0.017847890965640545},{"text":"Is it okay if I request a picture of your setup there for me to check if the cables and the box are properly plugged in?","start":363.435,"end":372.96,"sentiment":"neutral","sentiment_score":0.20739351528195235}],"sentiment":"neutral","sentiment_score":0.11771500312705648,"num_words":53,"start":319.24,"end":372.96},{"sentences":[{"text":"I'll send you an email shortly, then just reply to that email with the pictures.","start":376.69998,"end":383.415,"sentiment":"neutral","sentiment_score":0.23888001640637715},{"text":"Okay.","start":386.11502,"end":386.61502,"sentiment":"neutral","sentiment_score":0.16749274730682373},{"text":"Yeah.","start":390.83502,"end":391.23502,"sentiment":"neutral","sentiment_score":0.05579048395156861},{"text":"Sure.","start":391.23502,"end":391.73502,"sentiment":"neutral","sentiment_score":0.062407732009887695},{"text":"Hang on.","start":391.875,"end":392.695,"sentiment":"neutral","sentiment_score":0.02180798538029194}],"sentiment":"neutral","sentiment_score":0.19562535900622607,"num_words":20,"start":376.69998,"end":392.695},{"sentences":[{"text":"May I know what is the other email?","start":393.27002,"end":395.45,"sentiment":"neutral","sentiment_score":0.014762585517019033},{"text":"Okay.","start":397.99002,"end":398.49002,"sentiment":"neutral","sentiment_score":0.04329206049442291},{"text":"Mhmm.","start":413.565,"end":414.065,"sentiment":"neutral","sentiment_score":0.04793497547507286},{"text":"Mhmm.","start":420.53,"end":421.03,"sentiment":"neutral","sentiment_score":0.03561106696724892},{"text":"Mhmm.","start":433.48,"end":433.73,"sentiment":"neutral","sentiment_score":0.013261557556688786}],"sentiment":"neutral","sentiment_score":0.021516695385798812,"num_words":12,"start":393.27002,"end":433.73},{"sentences":[{"text":"Mhmm.","start":433.73,"end":433.89,"sentiment":"neutral","sentiment_score":0.011543629691004751},{"text":"Okay.","start":433.89,"end":434.385,"sentiment":"neutral","sentiment_score":0.01919808983802795},{"text":"@gmail.com.","start":441.265,"end":442.725,"sentiment":"neutral","sentiment_score":0.012879599817097189},{"text":"Let me just repeat.","start":444.785,"end":446.065,"sentiment":"neutral","sentiment_score":0.019375665113329887},{"text":"It's pittorio seven @gmail.com.","start":446.065,"end":450.87,"sentiment":"neutral","sentiment_score":0.02113410667516291}],"sentiment":"neutral","sentiment_score":0.01869640059091828,"num_words":11,"start":433.73,"end":450.87},{"sentences":[{"text":"Yeah.","start":452.45,"end":452.77002,"sentiment":"neutral","sentiment_score":0.06233471632003784},{"text":"And the other one isamu_gstar21@yahoo.com.","start":452.77002,"end":458.79,"sentiment":"neutral","sentiment_score":0.05055937990546226},{"text":"And the okay.","start":460.79498,"end":463.775,"sentiment":"neutral","sentiment_score":0.13287265102068582},{"text":"Do you want me to add this email as well to your billing 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Good morning, Maureen. I I think I called you yesterday regarding the setup for the router. I purchased a new new router. Okay? Yeah. And I actually, I tried to set up, and then when I see on the router, like, lights so there is four lights that is on, but in the Internet one, there's a red one. You know? Sujata, s u j a t a. You can take the phone number. I think it's easier. Mhmm. Yes. Yes. Mhmm. Yes. So the I have connected it with the boxes. Yes. One. Other n is z z e two. Yes. Yes. Corrected. Mhmm. Yes. So I have already so I just so I'm on the Internet page. Okay. Yeah. So on the network map, it says that something's wrong with the hardware connection. Yeah. Yes. Correct. I have already already set up everything. Yeah. PPOE. Yep. Mhmm. Mhmm. Sure. So how should I do that? Uh-huh. Yeah. Sure. Could you please add another email in that loop as well? Yeah. Just a second. Okay. So it's p for papa, I for India, t for tango, a for alpha, RForRomeoYForYankeeAForAlphaLForLima, and then you type number seven @gmail.com. It's pitaryal,numberseven,@gmail.com. Yeah. Mhmm. Mhmm. Yes. Correct. Yeah. Yeah. You can send this email in both of them now, ma'am. Yeah. Yes, please. Please. Yes. 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Good morning, Maureen. I I think I called you yesterday regarding the setup for the router. I purchased a new new router. Okay?\n\nYeah. And I actually, I tried to set up, and then when I see on the router, like, lights so there is four lights that is on, but in the Internet one, there's a red one. You know? Sujata, s u j a t a. You can take the phone number.\n\nI think it's easier. Mhmm. Yes. Yes. Mhmm.\n\nYes. So the I have connected it with the boxes. Yes. One. Other n is z z e two.\n\nYes. Yes. Corrected. Mhmm. Yes.\n\nSo I have already so I just so I'm on the Internet page. Okay. Yeah. So on the network map, it says that something's wrong with the hardware connection. Yeah.\n\nYes. Correct. I have already already set up everything. Yeah. PPOE.\n\nYep. Mhmm. Mhmm. Sure. So how should I do that?\n\nUh-huh. Yeah. Sure. Could you please add another email in that loop as well? Yeah.\n\nJust a second. Okay. So it's p for papa, I for India, t for tango, a for alpha, RForRomeoYForYankeeAForAlphaLForLima, and then you type number seven @gmail.com. It's pitaryal,numberseven,@gmail.com. Yeah.\n\nMhmm. Mhmm. Yes. Correct. Yeah.\n\nYeah. You can send this email in both of them now, ma'am. Yeah. Yes, please. Please.\n\nYes. 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that?","start":373.805,"end":375.34497,"sentiment":"neutral","sentiment_score":0.20591425150632858}],"sentiment":"neutral","sentiment_score":0.19769086502492428,"num_words":10,"start":360.68,"end":375.34497},{"sentences":[{"text":"Uh-huh.","start":384.43,"end":384.59,"sentiment":"neutral","sentiment_score":0.10836002975702286},{"text":"Yeah.","start":384.59,"end":385.06998,"sentiment":"neutral","sentiment_score":0.1771688461303711},{"text":"Sure.","start":385.06998,"end":385.56998,"sentiment":"neutral","sentiment_score":0.18538004159927368},{"text":"Could you please add another email in that loop as well?","start":386.03,"end":389.40997,"sentiment":"neutral","sentiment_score":0.11680801551450383},{"text":"Yeah.","start":396.005,"end":396.165,"sentiment":"neutral","sentiment_score":0.01252717338502407}],"sentiment":"neutral","sentiment_score":0.11788828410208226,"num_words":15,"start":384.43,"end":396.165},{"sentences":[{"text":"Just a second.","start":396.165,"end":396.98502,"sentiment":"neutral","sentiment_score":0.00951103214174509},{"text":"Okay.","start":398.48502,"end":398.98502,"sentiment":"neutral","sentiment_score":0.04247115179896355},{"text":"So it's p for papa, I for India, t for tango, a for alpha, RForRomeoYForYankeeAForAlphaLForLima, and then you type number seven @gmail.com.","start":406.25,"end":436.44,"sentiment":"neutral","sentiment_score":0.03436158004809509},{"text":"It's pitaryal,numberseven,@gmail.com.","start":436.44,"end":440.78,"sentiment":"neutral","sentiment_score":0.019194236025214195},{"text":"Yeah.","start":443.0,"end":443.5,"sentiment":"neutral","sentiment_score":0.02633007988333702}],"sentiment":"neutral","sentiment_score":0.030747502110898495,"num_words":29,"start":396.165,"end":443.5},{"sentences":[{"text":"Mhmm.","start":448.615,"end":449.115,"sentiment":"neutral","sentiment_score":0.019888658076524734},{"text":"Mhmm.","start":450.615,"end":451.115,"sentiment":"neutral","sentiment_score":0.027284206822514537},{"text":"Yes.","start":451.175,"end":451.495,"sentiment":"neutral","sentiment_score":0.05861736834049225},{"text":"Correct.","start":451.495,"end":451.995,"sentiment":"neutral","sentiment_score":0.07612180709838867},{"text":"Yeah.","start":459.175,"end":459.495,"sentiment":"neutral","sentiment_score":0.09909039735794067}],"sentiment":"neutral","sentiment_score":0.05620048753917217,"num_words":5,"start":448.615,"end":459.495},{"sentences":[{"text":"Yeah.","start":459.495,"end":459.84,"sentiment":"neutral","sentiment_score":0.1388908475637436},{"text":"You can send this email in both of them now, ma'am.","start":460.08,"end":462.82,"sentiment":"neutral","sentiment_score":0.14433852244507184},{"text":"Yeah.","start":469.19998,"end":469.36,"sentiment":"neutral","sentiment_score":0.08072713762521744},{"text":"Yes, please.","start":469.36,"end":470.08,"sentiment":"neutral","sentiment_score":0.1416076347231865},{"text":"Please.","start":470.08,"end":470.47998,"sentiment":"neutral","sentiment_score":0.1489657461643219}],"sentiment":"neutral","sentiment_score":0.13997017173096538,"num_words":16,"start":459.495,"end":470.47998},{"sentences":[{"text":"Yes.","start":470.47998,"end":470.72,"sentiment":"neutral","sentiment_score":0.17855621874332428},{"text":"Yes.","start":470.72,"end":471.22,"sentiment":"neutral","sentiment_score":0.18851472437381744}],"sentiment":"neutral","sentiment_score":0.18353547155857086,"num_words":2,"start":470.47998,"end":471.22}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. Good morning. This is Maureen from Airtel tech support. How can I assist\n\nChannel 1: Hi.\n\nChannel 0: you today?\n\nChannel 1: Good\n\nChannel 0: Mhmm.\n\nChannel 1: morning, Maureen. I I think I called you yesterday regarding\n\nChannel 0: Mhmm.\n\nChannel 1: the setup for the router. I purchased a new new router. Okay? Yeah. And I actually, I tried to set up, and then when I see on the router, like, lights\n\nChannel 0: Mhmm.\n\nChannel 1: so there is four lights that is on, but in the Internet one, there's a red one. You know?\n\nChannel 0: Mhmm. Okay. May I know your full name, please, for me to check the account first?\n\nChannel 1: Sujata, s u j a t a. You can take the phone number. I think it's easier.\n\nChannel 0: Okay. Hang on. Let me just check your account.\n\nChannel 1: Mhmm.\n\nChannel 0: Hello, Suwata?\n\nChannel 1: Yes.\n\nChannel 0: Yes. Thank you for waiting. You mentioned earlier that you already have the router? Compatible\n\nChannel 1: Yes.\n\nChannel 0: router. Mhmm. Is\n\nChannel 1: Mhmm.\n\nChannel 0: it plugged into the NTT box?\n\nChannel 1: Yes. So the I have connected it with the boxes.\n\nChannel 0: Okay. Is it connected at the one port on your router, w a n?\n\nChannel 1: Yes. One.\n\nChannel 0: Yeah. And how about the other end of the cable?\n\nChannel 1: Other n is z z e two.\n\nChannel 0: It's connected as well?\n\nChannel 1: Yes. Yes. Corrected.\n\nChannel 0: Okay. Can we connect to the router now even without Internet access yet?\n\nChannel 1: Mhmm. Yes. So I have already so I just so I'm on the Internet page. Okay. Yeah.\n\nSo on the network map, it says that something's wrong with the hardware connection.\n\nChannel 0: Okay. You already entered the username and password, the p p p o e?\n\nChannel 1: Yeah. Yes. Correct. I have already already set up everything. Yeah.\n\nPPOE. Yep.\n\nChannel 0: Is it okay if I request a picture of your setup there for me to\n\nChannel 1: Mhmm.\n\nChannel 0: check if the cables and\n\nChannel 1: Mhmm.\n\nChannel 0: the box are properly plugged in?\n\nChannel 1: Sure. So how should I do that?\n\nChannel 0: I'll send you an email shortly, then just reply to that email with the pictures.\n\nChannel 1: Uh-huh. Yeah. Sure. Could\n\nChannel 0: Okay.\n\nChannel 1: you please add another email in that loop as well?\n\nChannel 0: Yeah. Sure. Hang on. May I know what is the other email?\n\nChannel 1: Yeah. Just a second.\n\nChannel 0: Okay.\n\nChannel 1: Okay. So it's p for papa, I for India,\n\nChannel 0: Mhmm.\n\nChannel 1: t for tango, a for alpha,\n\nChannel 0: Mhmm.\n\nChannel 1: RForRomeoYForYankeeAForAlphaLForLima, and then you type number seven\n\nChannel 0: Mhmm. Mhmm. Okay.\n\nChannel 1: @gmail.com. It's pitaryal,numberseven,@gmail.com.\n\nChannel 0: @gmail.com.\n\nChannel 1: Yeah.\n\nChannel 0: Let me just repeat. It's pittorio seven\n\nChannel 1: Mhmm.\n\nChannel 0: @gmail.com.\n\nChannel 1: Mhmm. Yes. Correct.\n\nChannel 0: Yeah. And the other one isamu_gstar21@yahoo.com.\n\nChannel 1: Yeah. Yeah. You can send\n\nChannel 0: And\n\nChannel 1: this email in both of\n\nChannel 0: the\n\nChannel 1: them now, ma'am.\n\nChannel 0: okay. Do you want me to add this email as well to your billing\n\nChannel 1: Yeah.\n\nChannel 0: email?\n\nChannel 1: Yes, please. Please. Yes. Yes.\n\nChannel 0: Okay. Sure. We'll add it as well. Okay then. Kindly wait for my email shortly to send it.\n\nOkay. Bye for now. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.1999999,"end":1.5999999,"sentiment":"neutral","sentiment_score":0.17748230695724487},{"text":"Good morning.","start":1.5999999,"end":2.32,"sentiment":"positive","sentiment_score":0.43934932351112366},{"text":"This is Maureen from Airtel tech support.","start":2.32,"end":4.74,"sentiment":"positive","sentiment_score":0.3387640544346401},{"text":"How can I assist","start":5.3599997,"end":6.16,"sentiment":"positive","sentiment_score":0.33862220495939255}],"sentiment":"positive","sentiment_score":0.3415727253471102,"channel":0,"num_words":14,"start":1.1999999,"end":6.16},{"sentences":[{"text":"Hi.","start":6.0,"end":6.5,"sentiment":"neutral","sentiment_score":0.30372732877731323}],"sentiment":"neutral","sentiment_score":0.30372732877731323,"channel":1,"num_words":1,"start":6.0,"end":6.5},{"sentences":[{"text":"you 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regarding","start":8.08,"end":11.46,"sentiment":"neutral","sentiment_score":-0.0012992895208299158}],"sentiment":"neutral","sentiment_score":0.02129189856350422,"channel":1,"num_words":10,"start":7.2799997,"end":11.46},{"sentences":[{"text":"Mhmm.","start":12.504999,"end":13.004999,"sentiment":"neutral","sentiment_score":0.003976427949965}],"sentiment":"neutral","sentiment_score":0.003976427949965,"channel":0,"num_words":1,"start":12.504999,"end":13.004999},{"sentences":[{"text":"the setup for the router.","start":12.764999,"end":14.945,"sentiment":"neutral","sentiment_score":-0.012849525734782218},{"text":"I purchased a new new router.","start":15.565,"end":18.384998,"sentiment":"neutral","sentiment_score":0.04475610392789046},{"text":"Okay?","start":18.685,"end":19.185,"sentiment":"neutral","sentiment_score":0.006841814145445824},{"text":"Yeah.","start":21.085,"end":21.564999,"sentiment":"neutral","sentiment_score":-0.03135671839118004},{"text":"And I actually, I tried to set up, and then when I see on the router, like, lights","start":21.564999,"end":30.789999,"sentiment":"neutral","sentiment_score":-0.1260551590886381}],"sentiment":"neutral","sentiment_score":-0.06739415396605769,"channel":1,"num_words":31,"start":12.764999,"end":30.789999},{"sentences":[{"text":"Mhmm.","start":31.68,"end":32.18,"sentiment":"neutral","sentiment_score":-0.11474719643592834}],"sentiment":"neutral","sentiment_score":-0.11474719643592834,"channel":0,"num_words":1,"start":31.68,"end":32.18},{"sentences":[{"text":"so there is four lights that is on, but in the Internet one, there's a red one.","start":31.81,"end":36.85,"sentiment":"neutral","sentiment_score":-0.21554949529030742},{"text":"You know?","start":36.85,"end":37.51,"sentiment":"neutral","sentiment_score":-0.08044609799981117}],"sentiment":"neutral","sentiment_score":-0.20132808504920258,"channel":1,"num_words":19,"start":31.81,"end":37.51},{"sentences":[{"text":"Mhmm.","start":37.760002,"end":38.260002,"sentiment":"neutral","sentiment_score":-0.027948245406150814},{"text":"Okay.","start":38.48,"end":38.96,"sentiment":"neutral","sentiment_score":-0.01042230799794197},{"text":"May I know your full name, please, for me to check the account first?","start":38.96,"end":42.260002,"sentiment":"neutral","sentiment_score":0.02238474759672369}],"sentiment":"neutral","sentiment_score":0.017188494559377432,"channel":0,"num_words":16,"start":37.760002,"end":42.260002},{"sentences":[{"text":"Sujata, s u j a t a.","start":42.625,"end":45.125,"sentiment":"neutral","sentiment_score":0.033387219799416404},{"text":"You can take the phone 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Suwata?","start":272.905,"end":273.965,"sentiment":"neutral","sentiment_score":0.07887878641486168}],"sentiment":"neutral","sentiment_score":0.07887878641486168,"channel":0,"num_words":2,"start":272.905,"end":273.965},{"sentences":[{"text":"Yes.","start":274.92,"end":275.325,"sentiment":"neutral","sentiment_score":0.1272408664226532}],"sentiment":"neutral","sentiment_score":0.1272408664226532,"channel":1,"num_words":1,"start":274.92,"end":275.325},{"sentences":[{"text":"Yes.","start":276.025,"end":276.26498,"sentiment":"neutral","sentiment_score":0.1887684464454651},{"text":"Thank you for waiting.","start":276.26498,"end":277.32498,"sentiment":"positive","sentiment_score":0.43600037693977356},{"text":"You mentioned earlier that you already have the 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plugged into the NTT box?","start":286.36002,"end":288.78,"sentiment":"neutral","sentiment_score":0.031929376224676766}],"sentiment":"neutral","sentiment_score":0.031929376224676766,"channel":0,"num_words":6,"start":286.36002,"end":288.78},{"sentences":[{"text":"Yes.","start":290.605,"end":291.09,"sentiment":"neutral","sentiment_score":0.04397498071193695},{"text":"So the I have connected it with the boxes.","start":291.41,"end":294.94998,"sentiment":"neutral","sentiment_score":0.052750719297263354}],"sentiment":"neutral","sentiment_score":0.051873145438730714,"channel":1,"num_words":10,"start":290.605,"end":294.94998},{"sentences":[{"text":"Okay.","start":296.12,"end":296.565,"sentiment":"neutral","sentiment_score":0.04391288012266159},{"text":"Is it connected at the one port on your router, w a 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The representative, Maureen, asks for the customer's name and phone number to check their account and asks for pictures of the setup. Maureen then assists the customer in fixing the issue and requests that they send an email with the pictures."},"intents":{"segments":[{"text":"I purchased a new new router. Okay?","start_word":35,"end_word":41,"intents":[{"intent":"Fix router setup","confidence_score":0.4012748}]},{"text":"Is it okay if I request a picture of your setup there for me to Mhmm.","start_word":274,"end_word":289,"intents":[{"intent":"Request picture","confidence_score":0.5086715}]},{"text":"I'll send you an email shortly, then just reply to that email with the pictures. Uh-huh.","start_word":309,"end_word":324,"intents":[{"intent":"Send email","confidence_score":0.3521012},{"intent":"Add email","confidence_score":0.22537799}]}]},"sentiments":{"segments":[{"text":"Hello.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.17748230695724487},{"text":"Good morning. This is Maureen from Airtel tech support.","start_word":1,"end_word":9,"sentiment":"positive","sentiment_score":0.3647254705429077},{"text":"How can I assist Hi. you today? Good Mhmm. morning, Maureen. I I think I called you yesterday regarding Mhmm. the setup for the router. I purchased a new new router. Okay? Yeah. And I actually, I tried to set up, and then when I see on the router, like, lights Mhmm. so there is four lights that is on, but in the Internet one, there's a red one. You know? Mhmm. Okay. May I know your full name, please, for me to check the account first? Sujata, s u j a t a. You can take the phone number. I think it's easier. Okay. Hang on. Let me just check your account. Mhmm. Hello, Suwata? Yes. Yes.","start_word":10,"end_word":127,"sentiment":"neutral","sentiment_score":0.0015397978713735938},{"text":"Thank you for waiting.","start_word":128,"end_word":131,"sentiment":"positive","sentiment_score":0.4392660260200501},{"text":"You mentioned earlier that you already have the router? Compatible Yes. router. Mhmm. Is Mhmm. it plugged into the NTT box? Yes. So the I have connected it with the boxes. Okay. Is it connected at the one port on your router, w a n? Yes. One. Yeah. And how about the other end of the cable? Other n is z z e two. It's connected as well? Yes. Yes. Corrected. Okay. Can we connect to the router now even without Internet access yet? Mhmm. Yes. So I have already so I just so I'm on the Internet page. Okay. Yeah. So on the network map, it says that something's wrong with the hardware connection. Okay. You already entered the username and password, the p p p o e? Yeah. Yes.","start_word":132,"end_word":262,"sentiment":"neutral","sentiment_score":0.0024013593935101997},{"text":"Correct. I have already already set up everything.","start_word":263,"end_word":270,"sentiment":"positive","sentiment_score":0.3461577594280243},{"text":"Yeah. PPOE. Yep. Is it okay if I request a picture of your setup there for me to Mhmm. check if the cables and Mhmm. the box are properly plugged in? Sure. So how should I do that? I'll send you an email shortly, then just reply to that email with the pictures. Uh-huh. Yeah. Sure. Could Okay. you please add another email in that loop as well? Yeah. Sure. Hang on. May I know what is the other email? Yeah. Just a second. Okay. Okay. So it's p for papa, I for India, Mhmm. t for tango, a for alpha, Mhmm. RForRomeoYForYankeeAForAlphaLForLima, and then you type number seven Mhmm. Mhmm. Okay. @gmail.com. It's pitaryal,numberseven,@gmail.com. @gmail.com. Yeah. Let me just repeat. It's pittorio seven Mhmm. @gmail.com. Mhmm. Yes. Correct. Yeah. And the other one isamu_gstar21@yahoo.com. Yeah. Yeah. You can send And this email in both of the them now, ma'am. okay. Do you want me to add this email as well to your billing Yeah. email? Yes, please. Please. Yes. Yes. Okay. Sure. We'll add it as well. Okay then. Kindly wait for my email shortly to send it. Okay. Bye for now.","start_word":271,"end_word":463,"sentiment":"neutral","sentiment_score":0.10670600769742164},{"text":"Thank you.","start_word":464,"end_word":465,"sentiment":"positive","sentiment_score":0.7527390718460083}],"average":{"sentiment":"neutral","sentiment_score":0.06771089623011456}}}}