{"metadata":{"transaction_key":"deprecated","request_id":"019f5984-c73c-77a0-9add-4a4a0bf4536b","sha256":"100b8075df8e51c92457f628eb2170f420705d55abfc135f52354a2a3c19b808","created":"2026-07-13T03:28:22.815Z","duration":10.223937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Amanda. I'm calling from the phone right now. Talk to you later. Please leave a detailed message after the tone. When you have finished recording, you may hang up.","confidence":0.9980469,"words":[{"word":"hi","start":1.5999999,"end":1.76,"confidence":0.91845703,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.17236018180847168},{"word":"this","start":1.76,"end":2.08,"confidence":0.9941406,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.17466570436954498},{"word":"is","start":2.08,"end":2.1599998,"confidence":0.9921875,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.19504116475582123},{"word":"amanda","start":2.1599998,"end":2.48,"confidence":0.291687,"punctuated_word":"Amanda.","sentiment":"neutral","sentiment_score":0.1601037085056305},{"word":"i'm","start":2.48,"end":2.56,"confidence":0.51464844,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.1555638164281845},{"word":"calling","start":2.56,"end":2.72,"confidence":0.85498047,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.08481700718402863},{"word":"from","start":2.72,"end":2.88,"confidence":0.41235352,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.08120259642601013},{"word":"the","start":2.88,"end":3.04,"confidence":0.4658203,"punctuated_word":"the","sentiment":"neutral","sentiment_score":0.05453348904848099},{"word":"phone","start":3.04,"end":3.1999998,"confidence":0.8671875,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":0.034958094358444214},{"word":"right","start":3.1999998,"end":3.36,"confidence":0.7216797,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.06726647913455963},{"word":"now","start":3.36,"end":3.6,"confidence":0.9748535,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.033972013741731644},{"word":"talk","start":3.6,"end":3.7199998,"confidence":0.40356445,"punctuated_word":"Talk","sentiment":"neutral","sentiment_score":-0.10770128667354584},{"word":"to","start":3.7199998,"end":3.84,"confidence":0.9863281,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.0668426901102066},{"word":"you","start":3.84,"end":4.0,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.035764724016189575},{"word":"later","start":4.0,"end":4.5,"confidence":1.0,"punctuated_word":"later.","sentiment":"neutral","sentiment_score":-0.06131017953157425},{"word":"please","start":5.44,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.3001018464565277},{"word":"leave","start":5.7599998,"end":6.0,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2801876664161682},{"word":"a","start":6.0,"end":6.08,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2681776285171509},{"word":"detailed","start":6.08,"end":6.48,"confidence":0.9980469,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.2634890675544739},{"word":"message","start":6.48,"end":6.96,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.36962780356407166},{"word":"after","start":6.96,"end":7.2799997,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.3080267608165741},{"word":"the","start":7.2799997,"end":7.44,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4038483500480652},{"word":"tone","start":7.44,"end":7.9199996,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2854505777359009},{"word":"when","start":7.9199996,"end":8.16,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.23744507133960724},{"word":"you","start":8.16,"end":8.24,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2593092620372772},{"word":"have","start":8.24,"end":8.48,"confidence":0.97998047,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.2488721609115601},{"word":"finished","start":8.48,"end":8.88,"confidence":1.0,"punctuated_word":"finished","sentiment":"negative","sentiment_score":-0.3337264955043793},{"word":"recording","start":8.88,"end":9.36,"confidence":0.9980469,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.2623739242553711},{"word":"you","start":9.36,"end":9.5199995,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.31807395815849304},{"word":"may","start":9.5199995,"end":9.679999,"confidence":1.0,"punctuated_word":"may","sentiment":"negative","sentiment_score":-0.33929941058158875},{"word":"hang","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"hang","sentiment":"negative","sentiment_score":-0.4293774664402008},{"word":"up","start":9.92,"end":10.223937,"confidence":0.99658203,"punctuated_word":"up.","sentiment":"neutral","sentiment_score":-0.2055632472038269}],"paragraphs":{"transcript":"\nHi. This is Amanda. I'm calling from the phone right now. Talk to you later. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.5999999,"end":1.76,"sentiment":"neutral","sentiment_score":0.17236018180847168},{"text":"This is Amanda.","start":1.76,"end":2.48,"sentiment":"neutral","sentiment_score":0.1766035258769989},{"text":"I'm calling from the phone right now.","start":2.48,"end":3.6,"sentiment":"neutral","sentiment_score":0.07318764233163425},{"text":"Talk to you later.","start":3.6,"end":4.5,"sentiment":"neutral","sentiment_score":-0.06790472008287907},{"text":"Please leave a detailed message after the tone.","start":5.44,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.30986371263861656}],"sentiment":"neutral","sentiment_score":-0.06678453589911046,"num_words":23,"start":1.5999999,"end":7.9199996},{"sentences":[{"text":"When you have finished recording, you may hang up.","start":7.9199996,"end":10.223937,"sentiment":"neutral","sentiment_score":-0.2926712218258116}],"sentiment":"neutral","sentiment_score":-0.2926712218258116,"num_words":9,"start":7.9199996,"end":10.223937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Amanda. I'm calling from the phone right now. Talk to you later. Please leave a detailed message after the tone.\n\nWhen you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.5999999,"end":1.76,"sentiment":"neutral","sentiment_score":0.17236018180847168},{"text":"This is Amanda.","start":1.76,"end":2.48,"sentiment":"neutral","sentiment_score":0.1766035258769989},{"text":"I'm calling from the phone right now.","start":2.48,"end":3.6,"sentiment":"neutral","sentiment_score":0.07318764233163425},{"text":"Talk to you later.","start":3.6,"end":4.5,"sentiment":"neutral","sentiment_score":-0.06790472008287907},{"text":"Please leave a detailed message after the tone.","start":5.44,"end":7.9199996,"sentiment":"neutral","sentiment_score":-0.30986371263861656}],"sentiment":"neutral","sentiment_score":-0.06678453589911046,"channel":1,"num_words":23,"start":1.5999999,"end":7.9199996},{"sentences":[{"text":"When you have finished recording, you may hang up.","start":7.9199996,"end":10.223937,"sentiment":"neutral","sentiment_score":-0.2926712218258116}],"sentiment":"neutral","sentiment_score":-0.2926712218258116,"channel":1,"num_words":9,"start":7.9199996,"end":10.223937}]},"summary":{"result":"success","short":"Hi. This is Amanda. I'm calling from the phone right now. Talk to you later. Please leave a detailed message after the tone. When you have finished recording, you may hang up."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up.","start_word":23,"end_word":31,"intents":[{"intent":"Leave message","confidence_score":0.39718086}]}]},"sentiments":{"segments":[{"text":"Hi. This is Amanda. I'm calling from the phone right now. Talk to you later. Please leave a detailed message after the tone. When you have finished recording, you may hang up.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":-0.11358532309532166}],"average":{"sentiment":"neutral","sentiment_score":-0.11358532451447986}}}}