{"metadata":{"transaction_key":"deprecated","request_id":"01a09deb-60cc-78f0-858e-8882d076505f","sha256":"f3b13cd24a59471f4583250a7e4e73bd3912c9b9169bb50d69e877e1912945f7","created":"2026-09-14T03:17:24.691Z","duration":4.5359373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Call has been forwarded to voice mail. The person you are trying to reach is not","confidence":1.0,"words":[{"word":"call","start":0.24,"end":0.48,"confidence":0.6748047,"punctuated_word":"Call","sentiment":"negative","sentiment_score":-0.8914228081703186},{"word":"has","start":0.48,"end":0.71999997,"confidence":0.9980469,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.9068610072135924},{"word":"been","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.9286951422691344},{"word":"forwarded","start":0.88,"end":1.36,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.91306734085083},{"word":"to","start":1.36,"end":1.5999999,"confidence":0.9970703,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8804027438163757},{"word":"voice","start":1.5999999,"end":1.8399999,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.9048876166343688},{"word":"mail","start":1.8399999,"end":2.34,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8907731771469116},{"word":"the","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.92279714345932},{"word":"person","start":2.6399999,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8984321355819702},{"word":"you","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9385093450546264},{"word":"are","start":3.12,"end":3.28,"confidence":0.8574219,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9400107860565186},{"word":"trying","start":3.28,"end":3.52,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9412012100219728},{"word":"to","start":3.52,"end":3.6,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9351340532302856},{"word":"reach","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.9345237016677856},{"word":"is","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9469324350357056},{"word":"not","start":4.08,"end":4.5359373,"confidence":0.9980469,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.4793725311756134}],"paragraphs":{"transcript":"\nCall has been forwarded to voice mail. The person you are trying to reach is not","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.24,"end":2.34,"sentiment":"negative","sentiment_score":-0.9023014051573617},{"text":"The person you are trying to reach is not","start":2.3999999,"end":4.5359373,"sentiment":"negative","sentiment_score":-0.8818792601426443}],"sentiment":"negative","sentiment_score":-0.8908139485865831,"num_words":16,"start":0.24,"end":4.5359373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Call has been forwarded to voice mail. The person you are trying to reach is not","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.24,"end":2.34,"sentiment":"negative","sentiment_score":-0.9023014051573617},{"text":"The person you are trying to reach is not","start":2.3999999,"end":4.5359373,"sentiment":"negative","sentiment_score":-0.8818792601426443}],"sentiment":"negative","sentiment_score":-0.8908139485865831,"channel":1,"num_words":16,"start":0.24,"end":4.5359373}]},"summary":{"result":"success","short":"Call has been forwarded to voice mail. The person you are trying to reach is not"},"intents":{"segments":[{"text":"Call has been forwarded to voice mail.","start_word":1,"end_word":7,"intents":[{"intent":"Notify caller","confidence_score":0.04836232}]}]},"sentiments":{"segments":[{"text":"Call has been forwarded to voice mail. The person you are trying to reach is not","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.9170464277267456}],"average":{"sentiment":"negative","sentiment_score":-0.9170464409722222}}}}