{"metadata":{"transaction_key":"deprecated","request_id":"019f1c14-08d8-7ef0-84ad-c6165e7902ee","sha256":"545ffbf06398395a31d5540524a0605e7377d809857d6af5dc3fcbfa62f34f78","created":"2026-07-01T05:08:23.854Z","duration":5.9759374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You called Alex. Please leave a message, and I'll get back to you as soon as possible.","confidence":0.99902344,"words":[{"word":"you","start":0.48,"end":0.64,"confidence":0.76660156,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.16072173416614532},{"word":"called","start":0.64,"end":0.96,"confidence":0.49365234,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.3290436863899231},{"word":"alex","start":0.96,"end":1.46,"confidence":0.9663086,"punctuated_word":"Alex.","sentiment":"neutral","sentiment_score":-0.189556747674942},{"word":"please","start":1.8399999,"end":2.08,"confidence":0.9970703,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.3675237894058227},{"word":"leave","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.26250118017196655},{"word":"a","start":2.24,"end":2.3999999,"confidence":0.9980469,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3519981801509857},{"word":"message","start":2.3999999,"end":2.6399999,"confidence":0.90771484,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.22031867504119873},{"word":"and","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.12453438341617584},{"word":"i'll","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.11056797206401824},{"word":"get","start":2.96,"end":3.04,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.21192197501659393},{"word":"back","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.2254891097545624},{"word":"to","start":3.1999998,"end":3.28,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.13137409090995789},{"word":"you","start":3.28,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.12618935108184814},{"word":"as","start":3.4399998,"end":3.52,"confidence":0.9892578,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.15416494011878967},{"word":"soon","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.1296968162059784},{"word":"as","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.14683900773525238},{"word":"possible","start":3.84,"end":4.34,"confidence":0.9995117,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":-0.11430405080318452}],"paragraphs":{"transcript":"\nYou called Alex. Please leave a message, and I'll get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"You called Alex.","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":-0.22644072274367014},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.8399999,"end":4.34,"sentiment":"neutral","sentiment_score":-0.1912445372768811}],"sentiment":"neutral","sentiment_score":-0.19745562882984385,"num_words":17,"start":0.48,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You called Alex. Please leave a message, and I'll get back to you as soon as possible.","paragraphs":[{"sentences":[{"text":"You called Alex.","start":0.48,"end":1.46,"sentiment":"neutral","sentiment_score":-0.22644072274367014},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.8399999,"end":4.34,"sentiment":"neutral","sentiment_score":-0.1912445372768811}],"sentiment":"neutral","sentiment_score":-0.19745562882984385,"channel":1,"num_words":17,"start":0.48,"end":4.34}]},"summary":{"result":"success","short":"You called Alex. Please leave a message, and I'll get back to you as soon as possible."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you as soon as possible.","start_word":3,"end_word":16,"intents":[{"intent":"Leave a message","confidence_score":0.090485185},{"intent":"Return a call","confidence_score":0.52727365}]}]},"sentiments":{"segments":[{"text":"You called Alex. Please leave a message, and I'll get back to you as soon as possible.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":-0.1983409821987152}],"average":{"sentiment":"neutral","sentiment_score":-0.19834097571994944}}}}