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Everyone's losing power at the moment, Internet. So I think we've probably got about fifteen, twenty minutes. Mate, it'll be super fast. Let me just do a quick security check. I'm gonna shoot through this statement of advice to you now. Could you just confirm your date of birth and address for me? Beautiful. Now do you want to look at this statement of advice document with me, or do you just want me to walk you through it and let you go over it in your own time? Yep. So pretty much make the long and short of it is I'm gonna cover three things. So scope of the advice is we were just fixing up the portfolio in your aggressive super. We just chucked in a couple of reminders for the will and the power of attorney for estate planning. We're not touching on insurances, cash flow, or your personal investments in this document because you're kind of managing them yourself. Main thing is quick update on the super. So since we spoke, that was pretty much a bit of a bottom in the market. Your super jumped up, like, 14% in the next seven weeks. So it jumped up another 8 grand, which is good. During your review. That's a win. And on top of that, even better of a win, I've switched out well, in this document, I'm switching out your Benelon option, which is doing very poorly with Alfiniti. Lower fees, much better performance across one, three, five, ten years, and I've added in some gold and silver for you as well. We basically keep you close to a 100% growth assets, tiny bit less in investment fees. Average return jumps all the way up from 5.3 to 14 and a half. And I factored in two projections for you. One, if you get contributions rolling, one, if you don't. And then I've got a performance table for you just showing the difference between the short and long term figures. Outside of that, mate, pros and cons are in there. Authority to proceed at the bottom. If you have any trouble with the signing software, just give us a buzz, but it's pretty straightforward. And if you got any questions, just let me know. Pretty much. It's if you sign the statement of advice, I can jump on and do the investment switch on Monday. Easy done. I'll send you a text message reminder, and it always gives you a reminder email every week anyway. Any questions for me so far? That's it. I haven't been to go too crazy with a few things, but we've gotten it right back up to what aggressive should be. And I'm just looking at these twelve months returns, 25%, ten years, fourteen and a half. It's pretty much the way it should be. Alrighty, mate. I will pretty much let you go for your weekend, and thank you for your time. Easy as, mate. Mate, this one was but fantastic. 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How are you going? Living the dream. It's so when do you think the house is gonna fall over, but what about your end? Mate, storms are coming.\n\nEveryone's losing power at the moment, Internet. So I think we've probably got about fifteen, twenty minutes. Mate, it'll be super fast. Let me just do a quick security check. I'm gonna shoot through this statement of advice to you now.\n\nCould you just confirm your date of birth and address for me? Beautiful. Now do you want to look at this statement of advice document with me, or do you just want me to walk you through it and let you go over it in your own time? Yep. So pretty much make the long and short of it is I'm gonna cover three things.\n\nSo scope of the advice is we were just fixing up the portfolio in your aggressive super. We just chucked in a couple of reminders for the will and the power of attorney for estate planning. We're not touching on insurances, cash flow, or your personal investments in this document because you're kind of managing them yourself. Main thing is quick update on the super. So since we spoke, that was pretty much a bit of a bottom in the market.\n\nYour super jumped up, like, 14% in the next seven weeks. So it jumped up another 8 grand, which is good. During your review. That's a win. And on top of that, even better of a win, I've switched out well, in this document, I'm switching out your Benelon option, which is doing very poorly with Alfiniti.\n\nLower fees, much better performance across one, three, five, ten years, and I've added in some gold and silver for you as well. We basically keep you close to a 100% growth assets, tiny bit less in investment fees. Average return jumps all the way up from 5.3 to 14 and a half. And I factored in two projections for you. One, if you get contributions rolling, one, if you don't.\n\nAnd then I've got a performance table for you just showing the difference between the short and long term figures. Outside of that, mate, pros and cons are in there. Authority to proceed at the bottom. If you have any trouble with the signing software, just give us a buzz, but it's pretty straightforward. And if you got any questions, just let me know.\n\nPretty much. It's if you sign the statement of advice, I can jump on and do the investment switch on Monday. Easy done. I'll send you a text message reminder, and it always gives you a reminder email every week anyway. Any questions for me so far?\n\nThat's it. I haven't been to go too crazy with a few things, but we've gotten it right back up to what aggressive should be. And I'm just looking at these twelve months returns, 25%, ten years, fourteen and a half. It's pretty much the way it should be. Alrighty, mate.\n\nI will pretty much let you go for your weekend, and thank you for your time. Easy as, mate. Mate, this one was but fantastic. I'll go crack a beer.","paragraphs":[{"sentences":[{"text":"Morris, Tommy here from OPU Financial, mate.","start":2.48,"end":4.88,"sentiment":"neutral","sentiment_score":0.08514665120414325},{"text":"How are you going?","start":4.88,"end":5.62,"sentiment":"neutral","sentiment_score":0.18226299807429314},{"text":"Living the dream.","start":7.68,"end":8.559999,"sentiment":"neutral","sentiment_score":0.28532347083091736},{"text":"It's so when do you think the house is gonna fall over, but what about your end?","start":8.559999,"end":13.005,"sentiment":"neutral","sentiment_score":-0.14876205167349646},{"text":"Mate, storms are coming.","start":15.245,"end":16.365,"sentiment":"neutral","sentiment_score":-0.2504105046391487}],"sentiment":"neutral","sentiment_score":-0.03855851239391735,"num_words":35,"start":2.48,"end":16.365},{"sentences":[{"text":"Everyone's losing power at the moment, 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send it back to us?","start":152.865,"end":154.965,"sentiment":"neutral","sentiment_score":0.029189168009907007},{"text":"Yeah.","start":160.865,"end":161.105,"sentiment":"neutral","sentiment_score":0.0854213535785675},{"text":"Okay.","start":161.105,"end":161.58499,"sentiment":"neutral","sentiment_score":0.0916912406682968},{"text":"I'll try and do that over the weekend if I 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Hello?\n\nChannel 0: Morris, Tommy here from OPU Financial, mate. How are you going?\n\nChannel 1: Good, bro. How are you?\n\nChannel 0: Living the dream. It's so when do you think the house is gonna fall over, but what about your\n\nChannel 1: Yeah.\n\nChannel 0: end?\n\nChannel 1: Tell me about it.\n\nChannel 0: Mate, storms are coming. Everyone's losing power at the moment, Internet. So I think we've probably got about fifteen, twenty minutes.\n\nChannel 1: Cool. If we can make it quicker, I'll even mark it better.\n\nChannel 0: Mate, it'll be super fast. Let me just do a quick security check. I'm gonna shoot through this statement of advice to you now. Could you just confirm your date of birth and address for me?\n\nChannel 1: October 7 8825 Boulevard Street, Breckenridge.\n\nChannel 0: Beautiful. Now do you want to look at this statement of advice document with me, or do you just want me to walk you through it and let you go over it in your own time?\n\nChannel 1: I'll look at it when I get home.\n\nChannel 0: Yep. So pretty much make the long and short of it is I'm gonna cover three things.\n\nChannel 1: Yes.\n\nChannel 0: So scope of the advice is we were just fixing up the portfolio in your aggressive super. We just chucked in a couple of reminders for the will and the power of attorney for estate planning. We're not touching on insurances, cash flow, or your personal investments in this document because you're kind of managing\n\nChannel 1: Yep.\n\nChannel 0: them yourself.\n\nChannel 1: Yeah.\n\nChannel 0: Main thing is quick update on the super. So since we spoke, that was pretty much a bit of a bottom in the market. Your super jumped up, like, 14% in the next seven weeks. So it jumped\n\nChannel 1: It's\n\nChannel 0: up\n\nChannel 1: what,\n\nChannel 0: another 8\n\nChannel 1: sir?\n\nChannel 0: grand, which is good. During your review.\n\nChannel 1: It's a win.\n\nChannel 0: That's a win. And on top of that, even better of a win, I've switched out well, in this document, I'm switching out your Benelon option, which is doing very poorly with Alfiniti. Lower fees, much better performance across one, three, five, ten years, and\n\nChannel 1: Yep.\n\nChannel 0: I've added in some gold and silver for you as well.\n\nChannel 1: K.\n\nChannel 0: We\n\nChannel 1: Now cool.\n\nChannel 0: basically keep you close to a 100% growth assets, tiny bit less in investment fees. Average return jumps all the way up from 5.3 to 14 and a half.\n\nChannel 1: Yep.\n\nChannel 0: And I factored in two projections for you. One, if you get contributions rolling, one, if you don't. And then I've got a performance table for you just showing the difference between the short and long term figures.\n\nChannel 1: Yeah. Easy.\n\nChannel 0: Outside of that, mate, pros and cons are in there. Authority to proceed at the bottom. If you have any trouble with the signing software, just give us a buzz, but it's pretty straightforward. And\n\nChannel 1: Do I\n\nChannel 0: if\n\nChannel 1: have\n\nChannel 0: you\n\nChannel 1: to\n\nChannel 0: got\n\nChannel 1: sign\n\nChannel 0: any\n\nChannel 1: something\n\nChannel 0: questions,\n\nChannel 1: to send\n\nChannel 0: just\n\nChannel 1: it\n\nChannel 0: let\n\nChannel 1: back to\n\nChannel 0: me\n\nChannel 1: us?\n\nChannel 0: know. Pretty much. It's if you sign the statement of advice, I can jump on and do the investment switch on Monday.\n\nChannel 1: Yeah. Okay. I'll try and do that over the weekend if I remember.\n\nChannel 0: Easy done. I'll send you a text message reminder, and it always gives you a reminder email every week anyway.\n\nChannel 1: Yep.\n\nChannel 0: Any questions for me so far?\n\nChannel 1: Yeah. Yeah. K. I'll go with you guys because I trust you guys.\n\nChannel 0: That's it. I haven't been to go too crazy with a few things, but we've gotten it right back up to what aggressive should be. And I'm just looking at these twelve months returns, 25%, ten years, fourteen\n\nChannel 1: Yep.\n\nChannel 0: and a half. It's pretty much the way it should be.\n\nChannel 1: Yeah. Piece of cakes. Done.\n\nChannel 0: Alrighty, mate. I will pretty much let you go for your weekend, and\n\nChannel 1: Yep.\n\nChannel 0: thank you for your time.\n\nChannel 1: That's short and sweet, wasn't\n\nChannel 0: Easy as,\n\nChannel 1: it?\n\nChannel 0: mate.\n\nChannel 1: Yeah.\n\nChannel 0: Mate,\n\nChannel 1: I'll\n\nChannel 0: this\n\nChannel 1: let\n\nChannel 0: one\n\nChannel 1: you I'll\n\nChannel 0: was\n\nChannel 1: let you knock off and go home.\n\nChannel 0: but fantastic. I'll go crack a beer.\n\nChannel 1: Cheers, brother. See you, bro. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.24,"end":0.74,"sentiment":"neutral","sentiment_score":0.03818433731794357}],"sentiment":"neutral","sentiment_score":0.03818433731794357,"channel":1,"num_words":1,"start":0.24,"end":0.74},{"sentences":[{"text":"Morris, Tommy here from OPU Financial, mate.","start":2.48,"end":4.88,"sentiment":"neutral","sentiment_score":0.08514665120414325},{"text":"How are you going?","start":4.88,"end":5.62,"sentiment":"neutral","sentiment_score":0.18226299807429314}],"sentiment":"neutral","sentiment_score":0.1204616864296523,"channel":0,"num_words":11,"start":2.48,"end":5.62},{"sentences":[{"text":"Good, bro.","start":5.6,"end":6.24,"sentiment":"positive","sentiment_score":0.4949881136417389},{"text":"How are you?","start":6.24,"end":6.98,"sentiment":"positive","sentiment_score":0.3379047711690267}],"sentiment":"positive","sentiment_score":0.40073810815811156,"channel":1,"num_words":5,"start":5.6,"end":6.98},{"sentences":[{"text":"Living the 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yourself.","start":73.105,"end":73.765,"sentiment":"neutral","sentiment_score":0.010487761348485947}],"sentiment":"neutral","sentiment_score":0.010487761348485947,"channel":0,"num_words":2,"start":73.105,"end":73.765},{"sentences":[{"text":"Yeah.","start":74.615,"end":75.115,"sentiment":"neutral","sentiment_score":0.022900331765413284}],"sentiment":"neutral","sentiment_score":0.022900331765413284,"channel":1,"num_words":1,"start":74.615,"end":75.115},{"sentences":[{"text":"Main thing is quick update on the super.","start":76.705,"end":79.105,"sentiment":"neutral","sentiment_score":0.03242092998698354},{"text":"So since we spoke, that was pretty much a bit of a bottom in the market.","start":79.105,"end":82.82,"sentiment":"neutral","sentiment_score":-0.039043591008521616},{"text":"Your super jumped up, like, 14% in the next seven weeks.","start":83.76,"end":87.46,"sentiment":"neutral","sentiment_score":0.14642530341040005},{"text":"So it 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8","start":88.159996,"end":88.56,"sentiment":"neutral","sentiment_score":0.03616059198975563}],"sentiment":"neutral","sentiment_score":0.03616059198975563,"channel":0,"num_words":2,"start":88.159996,"end":88.56},{"sentences":[{"text":"sir?","start":88.46,"end":88.96,"sentiment":"neutral","sentiment_score":0.035741936415433884}],"sentiment":"neutral","sentiment_score":0.035741936415433884,"channel":1,"num_words":1,"start":88.46,"end":88.96},{"sentences":[{"text":"grand, which is good.","start":88.56,"end":89.78,"sentiment":"neutral","sentiment_score":0.29263217002153397},{"text":"During your review.","start":94.784996,"end":96.485,"sentiment":"neutral","sentiment_score":0.2895925094683965}],"sentiment":"neutral","sentiment_score":0.2913294583559036,"channel":0,"num_words":7,"start":88.56,"end":96.485},{"sentences":[{"text":"It's a 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The representative explains the process and provides information on the benefits of a new option. The customer is instructed to sign the advice statement and receive a reminder email. The call ends with the representative thanking the customer for their time."},"intents":{"segments":[{"text":"Main thing is quick update on the super. So since we spoke, that was pretty much a bit of a bottom in the market. Your super jumped up, like, 14% in the next seven weeks.","start_word":238,"end_word":272,"intents":[{"intent":"Update super","confidence_score":0.07894464}]},{"text":"I'll go with you guys because I trust you guys. That's it. I haven't been to go too crazy with a few things, but we've gotten it right back up to what aggressive should be. And I'm just looking at these twelve months returns, 25%, ten years, fourteen Yep. and a half. It's pretty much the way it should be. Yeah. Piece of cakes.","start_word":543,"end_word":606,"intents":[{"intent":"Provide guidance","confidence_score":0.015197442}]}]},"sentiments":{"segments":[{"text":"Hello? Morris, Tommy here from OPU Financial, mate. How are you going?","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.10810188204050064},{"text":"Good, bro. How are you?","start_word":12,"end_word":16,"sentiment":"positive","sentiment_score":0.4243372082710266},{"text":"Living the dream. It's so when do you think the house is gonna fall over, but what about your Yeah. end? Tell me about it. Mate, storms are coming.","start_word":17,"end_word":45,"sentiment":"neutral","sentiment_score":-0.10508843511343002},{"text":"Everyone's losing power at the moment, Internet.","start_word":46,"end_word":52,"sentiment":"negative","sentiment_score":-0.4344367980957031},{"text":"So I think we've probably got about fifteen, twenty minutes. Cool. If we can make it quicker, I'll even mark it better. Mate, it'll be super fast. Let me just do a quick security check. I'm gonna shoot through this statement of advice to you now. Could you just confirm your date of birth and address for me? October 7 8825 Boulevard Street, Breckenridge.","start_word":53,"end_word":116,"sentiment":"neutral","sentiment_score":0.0758102759718895},{"text":"Beautiful.","start_word":117,"end_word":117,"sentiment":"positive","sentiment_score":0.4761129915714264},{"text":"Now do you want to look at this statement of advice document with me, or do you just want me to walk you through it and let you go over it in your own time? I'll look at it when I get home. Yep. So pretty much make the long and short of it is I'm gonna cover three things. Yes. So scope of the advice is we were just fixing up the portfolio in your aggressive super. We just chucked in a couple of reminders for the will and the power of attorney for estate planning. We're not touching on insurances, cash flow, or your personal investments in this document because you're kind of managing Yep. them yourself. Yeah. Main thing is quick update on the super. So since we spoke, that was pretty much a bit of a bottom in the market. Your super jumped up, like, 14% in the next seven weeks. So it jumped It's up what, another 8 sir? grand, which is good. During your review.","start_word":118,"end_word":288,"sentiment":"neutral","sentiment_score":0.03852386772632599},{"text":"It's a win. That's a win.","start_word":289,"end_word":294,"sentiment":"positive","sentiment_score":0.4554628133773804},{"text":"And on top of that, even better of a win, I've switched out well, in this document, I'm switching out your Benelon option, which is doing very poorly with Alfiniti.","start_word":295,"end_word":324,"sentiment":"neutral","sentiment_score":-0.30277061462402344},{"text":"Lower fees, much better performance across one, three, five, ten years, and Yep. 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And Do I if have you to got sign any something questions, to send just it let back to me us? know. Pretty much. It's if you sign the statement of advice, I can jump on and do the investment switch on Monday. Yeah. Okay. I'll try and do that over the weekend if I remember.","start_word":382,"end_word":512,"sentiment":"neutral","sentiment_score":0.10936693102121352},{"text":"Easy done.","start_word":513,"end_word":514,"sentiment":"positive","sentiment_score":0.3765057921409607},{"text":"I'll send you a text message reminder, and it always gives you a reminder email every week anyway. Yep. Any questions for me so far? Yeah. Yeah. K. I'll go with you guys because I trust you guys. That's it. I haven't been to go too crazy with a few things, but we've gotten it right back up to what aggressive should be. 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