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The agent explains that their company, Wayne, handles acquisitions and procurement of IT software for their parent company Volvo. The agent tells Wayne to stop talking and call back later when they have more information."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Why are you speaking? Hello? Oh, hi, Wayne. Yes. Wayne. Yeah. Hi. It's Andrew from Vigilance AI.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.02679489552974701},{"text":"Wayne, have I caught you in a bad time?","start_word":18,"end_word":26,"sentiment":"negative","sentiment_score":-0.4400465488433838},{"text":"Sorry. Where are you calling from? Oh, Vigilance AI, Wayne. It's our twenty four seven AI security analyst. We Okay. help teams No. We investigate. no. Sorry. We've been not we're all bought out by Volvo. They handle our security and AI and everything else. I have to talk to them. Oh, you mean you're not the IT manager that I should talk No. I'm to? still the I no. Okay. We've been bought out by our parent company. They handle all acquisitions of of and and procurement of of IT software and any bidding. So they're the people Oh, you need to talk I to. see. Okay.","start_word":27,"end_word":134,"sentiment":"neutral","sentiment_score":-0.18249006569385529},{"text":"So Thank you don't you.","start_word":135,"end_word":139,"sentiment":"negative","sentiment_score":-0.3805277943611145},{"text":"have the decision power.","start_word":140,"end_word":143,"sentiment":"neutral","sentiment_score":-0.1719370186328888}],"average":{"sentiment":"neutral","sentiment_score":-0.18002248152591396}}}}