{"metadata":{"transaction_key":"deprecated","request_id":"01a0ac96-d8c8-7c72-8885-738ae5682bdd","sha256":"641f3e46864243f8031403bf301bbe62a56db573178d096f6e15281aa715108a","created":"2026-09-16T23:39:23.041Z","duration":7.3439374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Is on the phone right now. Please leave a detailed message after the tone. When","confidence":1.0,"words":[{"word":"is","start":2.8,"end":3.04,"confidence":0.9970703,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":-0.2998337149620056},{"word":"on","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"on","sentiment":"neutral","sentiment_score":-0.2307192236185074},{"word":"the","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.34073343873023987},{"word":"phone","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.2856651544570923},{"word":"right","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.20447231829166412},{"word":"now","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":-0.2816826403141022},{"word":"please","start":4.4,"end":4.7999997,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5275347828865051},{"word":"leave","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3911152780056},{"word":"a","start":4.96,"end":5.04,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4613438844680786},{"word":"detailed","start":5.04,"end":5.52,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.4331189692020416},{"word":"message","start":5.52,"end":6.02,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4532583951950073},{"word":"after","start":6.08,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3930114209651947},{"word":"the","start":6.3199997,"end":6.48,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5182888507843018},{"word":"tone","start":6.48,"end":6.8799996,"confidence":0.99365234,"punctuated_word":"tone.","sentiment":"negative","sentiment_score":-0.4139452874660492},{"word":"when","start":6.8799996,"end":7.3439374,"confidence":0.9160156,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.15169255435466766}],"paragraphs":{"transcript":"\nIs on the phone right now. Please leave a detailed message after the tone. When","paragraphs":[{"sentences":[{"text":"Is on the phone right now.","start":2.8,"end":4.26,"sentiment":"neutral","sentiment_score":-0.27385108172893524},{"text":"Please leave a detailed message after the tone.","start":4.4,"end":6.8799996,"sentiment":"negative","sentiment_score":-0.4489521086215973},{"text":"When","start":6.8799996,"end":7.3439374,"sentiment":"neutral","sentiment_score":-0.15169255435466766}],"sentiment":"negative","sentiment_score":-0.35909439424673717,"num_words":15,"start":2.8,"end":7.3439374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Is on the phone right now. Please leave a detailed message after the tone. When","paragraphs":[{"sentences":[{"text":"Is on the phone right now.","start":2.8,"end":4.26,"sentiment":"neutral","sentiment_score":-0.27385108172893524},{"text":"Please leave a detailed message after the tone.","start":4.4,"end":6.8799996,"sentiment":"negative","sentiment_score":-0.4489521086215973},{"text":"When","start":6.8799996,"end":7.3439374,"sentiment":"neutral","sentiment_score":-0.15169255435466766}],"sentiment":"negative","sentiment_score":-0.35909439424673717,"channel":1,"num_words":15,"start":2.8,"end":7.3439374}]},"summary":{"result":"success","short":"Is on the phone right now. Please leave a detailed message after the tone. When"},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":6,"end_word":13,"intents":[{"intent":"Leave message","confidence_score":0.76015615}]}]},"sentiments":{"segments":[{"text":"Is on the phone right now.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":-0.2780778706073761},{"text":"Please leave a detailed message after the tone.","start_word":6,"end_word":13,"sentiment":"negative","sentiment_score":-0.4466906189918518},{"text":"When","start_word":14,"end_word":14,"sentiment":"neutral","sentiment_score":-0.2909125089645386}],"average":{"sentiment":"negative","sentiment_score":-0.3674969171222888}}}}