{"metadata":{"transaction_key":"deprecated","request_id":"019f5ee4-6ed7-7c72-ac6e-071a04bb25aa","sha256":"ccf09d98101db7e83f9c585491eededfbed37984383e389581a933b106187487","created":"2026-07-14T04:30:57.550Z","duration":5.1839375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":26},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":26,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"It's Masalehi. I can't take your call at the moment, but please leave your name.","confidence":0.99609375,"words":[{"word":"it's","start":0.32,"end":0.48,"confidence":0.7602539,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.0019100632052868605},{"word":"masalehi","start":0.48,"end":0.98,"confidence":0.5697632,"punctuated_word":"Masalehi.","sentiment":"neutral","sentiment_score":0.007429232820868492},{"word":"i","start":1.4399999,"end":1.68,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6921335458755493},{"word":"can't","start":1.68,"end":1.92,"confidence":0.99853516,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7269479632377625},{"word":"take","start":1.92,"end":2.1599998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.7431718707084656},{"word":"your","start":2.1599998,"end":2.32,"confidence":0.99609375,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.752674400806427},{"word":"call","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7813323736190796},{"word":"at","start":2.56,"end":2.6399999,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.796513020992279},{"word":"the","start":2.6399999,"end":2.72,"confidence":0.99609375,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.8265756368637085},{"word":"moment","start":2.72,"end":3.22,"confidence":0.8066406,"punctuated_word":"moment,","sentiment":"negative","sentiment_score":-0.6970404386520386},{"word":"but","start":3.28,"end":3.6799998,"confidence":0.97998047,"punctuated_word":"but","sentiment":"negative","sentiment_score":-0.64882493019104},{"word":"please","start":3.6799998,"end":4.0,"confidence":0.96972656,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.6878058910369873},{"word":"leave","start":4.0,"end":4.24,"confidence":0.9838867,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5822742581367493},{"word":"your","start":4.24,"end":4.48,"confidence":0.9970703,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6347622871398926},{"word":"name","start":4.48,"end":4.98,"confidence":0.98876953,"punctuated_word":"name.","sentiment":"negative","sentiment_score":-0.3933441638946533}],"paragraphs":{"transcript":"\nIt's Masalehi. I can't take your call at the moment, but please leave your name.","paragraphs":[{"sentences":[{"text":"It's Masalehi.","start":0.32,"end":0.98,"sentiment":"neutral","sentiment_score":0.004669648013077676},{"text":"I can't take your call at the moment, but please leave your name.","start":1.4399999,"end":4.98,"sentiment":"negative","sentiment_score":-0.6894923677811255}],"sentiment":"negative","sentiment_score":-0.5969374323418984,"num_words":15,"start":0.32,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: It's Masalehi. I can't take your call at the moment, but please leave your name.","paragraphs":[{"sentences":[{"text":"It's Masalehi.","start":0.32,"end":0.98,"sentiment":"neutral","sentiment_score":0.004669648013077676},{"text":"I can't take your call at the moment, but please leave your name.","start":1.4399999,"end":4.98,"sentiment":"negative","sentiment_score":-0.6894923677811255}],"sentiment":"negative","sentiment_score":-0.5969374323418984,"channel":1,"num_words":15,"start":0.32,"end":4.98}]},"summary":{"result":"success","short":"It's Masalehi. I can't take your call at the moment, but please leave your name."},"intents":{"segments":[{"text":"I can't take your call at the moment, but please leave your name.","start_word":2,"end_word":14,"intents":[{"intent":"Request call","confidence_score":0.016363231}]}]},"sentiments":{"segments":[{"text":"It's Masalehi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.0055895098485052586},{"text":"I can't take your call at the moment, but please leave your name.","start_word":2,"end_word":14,"sentiment":"negative","sentiment_score":-0.6991422772407532}],"average":{"sentiment":"negative","sentiment_score":-0.4551966740534856}}}}