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Thank you so much, Shed. Is it correct? Thank you so much, Shed. How are you doing today, and how may I help you? Mhmm. Okay. And how about the postal code, please? Thank you so much. Is it... Sorry. Unit 28 or Unit 28? Okay. 2. Okay. Further Street, Philip A C T 26 06. Correct? Thank you so much. Just give me one moment. Let me just go ahead and check here which network is serviceable with this address. Thank you. Just give me one second. Do you already have a current ISP, or this is just your first time connecting or inquiring about... Okay. Hold on. Yes. Hold on. And let me just go ahead and check first here to which network is serviceable to your area. Checking in here. Unit 208. Okay. Unit 2082 Furzer Street, Philip A C T 2606. Serviceable network for your location is Supa Network Shed. Okay. So for us to proceed with your inquiry, could you provide me the complete... Your com... Your last name, please? Mhmm. Sorry. I have b for bravo, u for uniform. Mhmm. Mhmm. Thank you so much. I have Jed Bukhari. Correct? Okay. So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage? Yeah. Would you be able to review our website so that we can take a look at your... I mean, at the best prices and plan according to your household usage. Yeah. On your browser, please type in airtel.au. Well, just making sure that you are on our newly launched website because we actually have a new website, so there might be a discrepancy from our old website to the new website. Just making sure that you are on the website airtel.au and not airtel.net.au. Yes, please. For you to also again review the most updated prices and plans. And also the promotions. We actually offer promotions right now with lock in period. It's aritel.au. Mhmm. Alright. So under networks, please hover your... 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My name is Mary. May I have your name, please? Hello. Could you spell your name, please?\n\nI just want to make sure that I pronounce it correctly to better address you. Thank you so much, Shed. Is it correct? Thank you so much, Shed. How are you doing today, and how may I help you?\n\nMhmm. Okay. And how about the postal code, please? Thank you so much. Is it...\n\nSorry. Unit 28 or Unit 28? Okay. 2. Okay.\n\nFurther Street, Philip A C T 26 06. Correct? Thank you so much. Just give me one moment. Let me just go ahead and check here which network is serviceable with this address.\n\nThank you. Just give me one second. Do you already have a current ISP, or this is just your first time connecting or inquiring about... Okay. Hold on.\n\nYes. Hold on. And let me just go ahead and check first here to which network is serviceable to your area. Checking in here. Unit 208.\n\nOkay. Unit 2082 Furzer Street, Philip A C T 2606. Serviceable network for your location is Supa Network Shed. Okay. So for us to proceed with your inquiry, could you provide me the complete...\n\nYour com... Your last name, please? Mhmm. Sorry. I have b for bravo, u for uniform.\n\nMhmm. Mhmm. Thank you so much. I have Jed Bukhari. Correct?\n\nOkay. So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage? Yeah. Would you be able to review our website so that we can take a look at your... I mean, at the best prices and plan according to your household usage.\n\nYeah. On your browser, please type in airtel.au. Well, just making sure that you are on our newly launched website because we actually have a new website, so there might be a discrepancy from our old website to the new website. Just making sure that you are on the website airtel.au and not airtel.net.au. Yes, please.\n\nFor you to also again review the most updated prices and plans. And also the promotions. We actually offer promotions right now with lock in period. It's aritel.au. Mhmm.\n\nAlright. So under networks, please hover your... Or please click in the tab networks, and then please click Supa networks.","paragraphs":[{"sentences":[{"text":"Thank you for calling Airtel.","start":1.1999999,"end":2.56,"sentiment":"positive","sentiment_score":0.4867933690547943},{"text":"My name is Mary.","start":2.56,"end":3.52,"sentiment":"positive","sentiment_score":0.36304207146167755},{"text":"May I have your name, please?","start":3.52,"end":4.9,"sentiment":"neutral","sentiment_score":0.2422523150841395},{"text":"Hello.","start":9.5199995,"end":9.92,"sentiment":"neutral","sentiment_score":0.03610987961292267},{"text":"Could you spell your name, please?","start":9.92,"end":11.28,"sentiment":"neutral","sentiment_score":0.019655464372287195}],"sentiment":"neutral","sentiment_score":0.24971325852146203,"num_words":22,"start":1.1999999,"end":11.28},{"sentences":[{"text":"I just want to make sure that I pronounce it correctly to better address you.","start":11.28,"end":17.675,"sentiment":"neutral","sentiment_score":0.00979735590517521},{"text":"Thank you so much, Shed.","start":17.675,"end":19.115,"sentiment":"positive","sentiment_score":0.4919656038284302},{"text":"Is it correct?","start":19.115,"end":19.935001,"sentiment":"neutral","sentiment_score":0.2624418685833613},{"text":"Thank you so much, Shed.","start":21.755001,"end":23.215,"sentiment":"positive","sentiment_score":0.5942808747291565},{"text":"How are you doing today, and how may I help you?","start":23.435001,"end":25.775002,"sentiment":"positive","sentiment_score":0.5511787831783295}],"sentiment":"neutral","sentiment_score":0.31867910133531463,"num_words":39,"start":11.28,"end":25.775002},{"sentences":[{"text":"Mhmm.","start":36.99,"end":37.49,"sentiment":"neutral","sentiment_score":0.014603326097130775},{"text":"Okay.","start":41.71,"end":42.21,"sentiment":"neutral","sentiment_score":0.022131163626909256},{"text":"And how about the postal code, please?","start":42.67,"end":44.415,"sentiment":"neutral","sentiment_score":0.014220821671187878},{"text":"Thank you so much.","start":48.335,"end":49.135002,"sentiment":"neutral","sentiment_score":0.1698392629623413},{"text":"Is it...","start":49.135002,"end":49.715,"sentiment":"neutral","sentiment_score":0.033714449033141136}],"sentiment":"neutral","sentiment_score":0.058871079422533515,"num_words":15,"start":36.99,"end":49.715},{"sentences":[{"text":"Sorry.","start":50.095,"end":50.595,"sentiment":"neutral","sentiment_score":-0.019847899675369263},{"text":"Unit 28 or Unit 28?","start":50.815002,"end":53.795002,"sentiment":"neutral","sentiment_score":-0.017534274607896805},{"text":"Okay.","start":57.135002,"end":57.635002,"sentiment":"neutral","sentiment_score":-0.01873719692230225},{"text":"2.","start":59.3,"end":59.8,"sentiment":"neutral","sentiment_score":-0.011168614961206911},{"text":"Okay.","start":62.18,"end":62.68,"sentiment":"neutral","sentiment_score":0.0017821206711232662}],"sentiment":"neutral","sentiment_score":-0.015071440436359908,"num_words":9,"start":50.095,"end":62.68},{"sentences":[{"text":"Further Street, Philip A C T 26 06.","start":63.62,"end":66.5,"sentiment":"neutral","sentiment_score":0.001331597799435258},{"text":"Correct?","start":66.5,"end":67.0,"sentiment":"neutral","sentiment_score":0.012048455886542795},{"text":"Thank you so much.","start":67.06,"end":67.86,"sentiment":"neutral","sentiment_score":0.24536093696951866},{"text":"Just give me one moment.","start":67.86,"end":68.9,"sentiment":"neutral","sentiment_score":0.1024994432926178},{"text":"Let me just go ahead and check here which network is serviceable with this address.","start":68.9,"end":76.165,"sentiment":"neutral","sentiment_score":0.05308310985565186}],"sentiment":"neutral","sentiment_score":0.07008754092296868,"num_words":33,"start":63.62,"end":76.165},{"sentences":[{"text":"Thank you.","start":77.025,"end":77.665,"sentiment":"neutral","sentiment_score":0.12845905125141144},{"text":"Just give me one second.","start":77.665,"end":78.784996,"sentiment":"neutral","sentiment_score":0.04721832051873207},{"text":"Do you already have a current ISP, or this is just your first time connecting or inquiring about...","start":78.784996,"end":86.58,"sentiment":"neutral","sentiment_score":-0.003764184224160595},{"text":"Okay.","start":96.56,"end":96.96,"sentiment":"neutral","sentiment_score":0.021229008212685585},{"text":"Hold 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complete...","start":146.57,"end":151.95001,"sentiment":"neutral","sentiment_score":0.034070801721619706}],"sentiment":"neutral","sentiment_score":0.03234269072794739,"num_words":34,"start":130.385,"end":151.95001},{"sentences":[{"text":"Your com...","start":152.01001,"end":152.57,"sentiment":"neutral","sentiment_score":-0.01414227019995451},{"text":"Your last name, please?","start":152.57,"end":153.735,"sentiment":"neutral","sentiment_score":-0.031317918095737696},{"text":"Mhmm.","start":163.015,"end":163.095,"sentiment":"neutral","sentiment_score":-0.0211876779794693},{"text":"Sorry.","start":163.095,"end":163.495,"sentiment":"neutral","sentiment_score":-0.07304345071315765},{"text":"I have b for bravo, u for 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Bukhari.","start":185.455,"end":186.755,"sentiment":"positive","sentiment_score":0.3505937308073044},{"text":"Correct?","start":186.975,"end":187.475,"sentiment":"neutral","sentiment_score":0.22743113338947296}],"sentiment":"positive","sentiment_score":0.3797041137110103,"num_words":11,"start":182.0,"end":187.475},{"sentences":[{"text":"Okay.","start":190.175,"end":190.675,"sentiment":"neutral","sentiment_score":0.15213680267333984},{"text":"So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage?","start":190.975,"end":202.06001,"sentiment":"neutral","sentiment_score":0.13985292319998596},{"text":"Yeah.","start":209.32,"end":209.64,"sentiment":"neutral","sentiment_score":0.13442537188529968},{"text":"Would you be able to review our website so that we can take a look at your...","start":209.64,"end":216.355,"sentiment":"neutral","sentiment_score":0.1377418172710082},{"text":"I 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This is Sayed. S y e d. Yes, please. I'm pretty good. I'm just calling to inquire that I live in address. My address is Unit 208 By 2 Ferges Street. Philip, a c t. 2606. No. No. Unit 208 by 2. The building number is 2. Yep. Yep. Yep. No. We... I have I have everything all sorted here. I'm just asking about the services you provide. I have a device and everything. Hello? Yes. B u k h a r I, k for kite, h for hotel, a for alpha, r for rabbit, I for... I don't know. Yep. Hello? Mhmm. No. No. I have already seen the plans. Only... My only query is if I buy some... Any plan right now, would you be able to give me the services, like, today as of now? So phone do you want me to be on? 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Mary. This is Sayed. S y e d. Yes, please. I'm pretty good.\n\nI'm just calling to inquire that I live in address. My address is Unit 208 By 2 Ferges Street. Philip, a c t. 2606. No.\n\nNo. Unit 208 by 2. The building number is 2. Yep. Yep.\n\nYep. No. We... I have I have everything all sorted here. I'm just asking about the services you provide.\n\nI have a device and everything. Hello? Yes. B u k h a r I, k for kite, h for hotel, a for alpha, r for rabbit, I for... I don't know.\n\nYep. Hello? Mhmm. No. No.\n\nI have already seen the plans. Only... My only query is if I buy some... Any plan right now, would you be able to give me the services, like, today as of now? So phone do you want me to be on?\n\nOkay.","paragraphs":[{"sentences":[{"text":"Hi, Mary.","start":5.8399997,"end":6.24,"sentiment":"neutral","sentiment_score":0.05924064293503761},{"text":"This is Sayed.","start":6.24,"end":7.22,"sentiment":"neutral","sentiment_score":0.04351982350150744},{"text":"S y e d.","start":15.115,"end":16.335,"sentiment":"neutral","sentiment_score":0.012911758152768016},{"text":"Yes, please.","start":20.475,"end":21.375,"sentiment":"neutral","sentiment_score":0.2079412266612053},{"text":"I'm pretty good.","start":26.109999,"end":26.91,"sentiment":"positive","sentiment_score":0.3698529601097107}],"sentiment":"neutral","sentiment_score":0.1304377944740866,"num_words":14,"start":5.8399997,"end":26.91},{"sentences":[{"text":"I'm just calling to inquire that I live in address.","start":26.91,"end":30.029999,"sentiment":"neutral","sentiment_score":0.09100059941411018},{"text":"My address is Unit 208 By 2 Ferges 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My name is Mary. May I have your name, please?\n\nChannel 1: Hi, Mary. This is Sayed.\n\nChannel 0: Hello. Could you spell your name, please? I just want to make sure that I pronounce it correctly to better address\n\nChannel 1: S y e d.\n\nChannel 0: you. Thank you so much, Shed. Is it correct?\n\nChannel 1: Yes, please.\n\nChannel 0: Thank you so much, Shed. How are you doing today, and how may I help you?\n\nChannel 1: I'm pretty good. I'm just calling to inquire that I live in address. My address is Unit 208 By 2 Ferges Street.\n\nChannel 0: Mhmm.\n\nChannel 1: Philip, a c t.\n\nChannel 0: Okay. And how about the postal code, please?\n\nChannel 1: 2606.\n\nChannel 0: Thank you so much. Is it... Sorry. Unit 28 or Unit 28?\n\nChannel 1: No. No. Unit 208\n\nChannel 0: Okay. 2.\n\nChannel 1: by 2. The building number is 2.\n\nChannel 0: Okay. Further Street, Philip A C T 26\n\nChannel 1: Yep.\n\nChannel 0: 06. Correct?\n\nChannel 1: Yep.\n\nChannel 0: Thank you so much. Just give me one moment. Let me just go ahead and check here which network is serviceable with this address.\n\nChannel 1: Yep.\n\nChannel 0: Thank you. Just give me one second. Do you already have a current ISP, or this is just your first time connecting or\n\nChannel 1: No.\n\nChannel 0: inquiring\n\nChannel 1: We...\n\nChannel 0: about...\n\nChannel 1: I have I have everything all sorted here. I'm just asking about the services you provide. I have a device and everything.\n\nChannel 0: Okay.\n\nChannel 1: Hello?\n\nChannel 0: Hold on. Yes. Hold on. And let me just go ahead and check first here to which network is serviceable to your area. Checking in here.\n\nUnit 208. Okay. Unit 2082 Furzer Street, Philip A C T 2606. Serviceable network for your location is Supa Network\n\nChannel 1: Yes.\n\nChannel 0: Shed. Okay. So for us to proceed with your inquiry, could you provide me the complete... Your com... Your last name, please?\n\nChannel 1: B u k h a r I,\n\nChannel 0: Mhmm. Sorry. I have b for bravo, u for uniform.\n\nChannel 1: k for kite, h for hotel, a for alpha, r for rabbit, I for... I don't know.\n\nChannel 0: Mhmm. Mhmm. Thank you so much. I have Jed Bukhari. Correct?\n\nChannel 1: Yep.\n\nChannel 0: Okay. So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage?\n\nChannel 1: Hello?\n\nChannel 0: Yeah. Would you be able to review our website so that we can take a look at your... I mean, at the best prices and plan according to your household usage.\n\nChannel 1: Mhmm.\n\nChannel 0: Yeah. On your browser, please type in airtel.au.\n\nChannel 1: No. No. I have already seen the plans. Only... My only query is if I buy some...\n\nAny plan right now, would you be able to give me the services, like, today as of\n\nChannel 0: Well, just making sure that you are on\n\nChannel 1: now?\n\nChannel 0: our newly launched website because we actually have a new website, so there might be a discrepancy from our old website to the new website. Just making sure that you are on the website airtel.au and not airtel.net.au.\n\nChannel 1: So phone do you want me to be on?\n\nChannel 0: Yes, please. For you to also again review the most updated prices and plans. And also the promotions. We actually offer promotions right now with lock in period. It's aritel.au.\n\nMhmm.\n\nChannel 1: Okay.\n\nChannel 0: Alright. So under networks, please hover your... Or please click in the tab networks, and then please click Supa networks.","paragraphs":[{"sentences":[{"text":"Thank you for calling Airtel.","start":1.1999999,"end":2.56,"sentiment":"positive","sentiment_score":0.4867933690547943},{"text":"My name is Mary.","start":2.56,"end":3.52,"sentiment":"positive","sentiment_score":0.36304207146167755},{"text":"May I have your name, please?","start":3.52,"end":4.9,"sentiment":"neutral","sentiment_score":0.2422523150841395}],"sentiment":"positive","sentiment_score":0.35597660144170123,"channel":0,"num_words":15,"start":1.1999999,"end":4.9},{"sentences":[{"text":"Hi, Mary.","start":5.8399997,"end":6.24,"sentiment":"neutral","sentiment_score":0.05924064293503761},{"text":"This is 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Shed.","start":21.755001,"end":23.215,"sentiment":"positive","sentiment_score":0.5942808747291565},{"text":"How are you doing today, and how may I help you?","start":23.435001,"end":25.775002,"sentiment":"positive","sentiment_score":0.5511787831783295}],"sentiment":"positive","sentiment_score":0.5646481867879629,"channel":0,"num_words":16,"start":21.755001,"end":25.775002},{"sentences":[{"text":"I'm pretty good.","start":26.109999,"end":26.91,"sentiment":"positive","sentiment_score":0.3698529601097107},{"text":"I'm just calling to inquire that I live in address.","start":26.91,"end":30.029999,"sentiment":"neutral","sentiment_score":0.09100059941411018},{"text":"My address is Unit 208 By 2 Ferges 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you so much.","start":67.06,"end":67.86,"sentiment":"neutral","sentiment_score":0.24536093696951866},{"text":"Just give me one moment.","start":67.86,"end":68.9,"sentiment":"neutral","sentiment_score":0.1024994432926178},{"text":"Let me just go ahead and check here which network is serviceable with this address.","start":68.9,"end":76.165,"sentiment":"neutral","sentiment_score":0.05308310985565186}],"sentiment":"neutral","sentiment_score":0.09542448384066422,"channel":0,"num_words":24,"start":67.06,"end":76.165},{"sentences":[{"text":"Yep.","start":76.695,"end":77.195,"sentiment":"neutral","sentiment_score":0.06274010241031647}],"sentiment":"neutral","sentiment_score":0.06274010241031647,"channel":1,"num_words":1,"start":76.695,"end":77.195},{"sentences":[{"text":"Thank you.","start":77.025,"end":77.665,"sentiment":"neutral","sentiment_score":0.12845905125141144},{"text":"Just give me one 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usage.","start":216.415,"end":220.19499,"sentiment":"neutral","sentiment_score":0.13448053541091773}],"sentiment":"neutral","sentiment_score":0.13626720083336677,"channel":0,"num_words":31,"start":209.32,"end":220.19499},{"sentences":[{"text":"Mhmm.","start":222.095,"end":222.595,"sentiment":"neutral","sentiment_score":0.022944824770092964}],"sentiment":"neutral","sentiment_score":0.022944824770092964,"channel":1,"num_words":1,"start":222.095,"end":222.595},{"sentences":[{"text":"Yeah.","start":223.295,"end":223.795,"sentiment":"neutral","sentiment_score":0.01788344420492649},{"text":"On your browser, please type in 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give me the services, like, today as of","start":233.19,"end":240.39499,"sentiment":"neutral","sentiment_score":0.006436154684599708}],"sentiment":"neutral","sentiment_score":0.006436154684599708,"channel":1,"num_words":17,"start":233.19,"end":240.39499},{"sentences":[{"text":"Well, just making sure that you are on","start":242.67,"end":244.875,"sentiment":"neutral","sentiment_score":-0.0529944971203804}],"sentiment":"neutral","sentiment_score":-0.0529944971203804,"channel":0,"num_words":8,"start":242.67,"end":244.875},{"sentences":[{"text":"now?","start":244.69499,"end":245.19499,"sentiment":"neutral","sentiment_score":-0.04601241275668144}],"sentiment":"neutral","sentiment_score":-0.04601241275668144,"channel":1,"num_words":1,"start":244.69499,"end":245.19499},{"sentences":[{"text":"our newly launched website because we actually have a new website, so there might be a discrepancy from our old website to the new website.","start":244.875,"end":256.875,"sentiment":"neutral","sentiment_score":-0.13770354092121123},{"text":"Just making sure that you are on the website airtel.au and not airtel.net.au.","start":256.875,"end":263.94,"sentiment":"neutral","sentiment_score":-0.05911254338346995}],"sentiment":"neutral","sentiment_score":-0.1108171470267208,"channel":0,"num_words":38,"start":244.875,"end":263.94},{"sentences":[{"text":"So phone do you want me to be on?","start":264.995,"end":267.495,"sentiment":"neutral","sentiment_score":-0.028124764147731993}],"sentiment":"neutral","sentiment_score":-0.028124764147731993,"channel":1,"num_words":9,"start":264.995,"end":267.495},{"sentences":[{"text":"Yes, please.","start":269.12,"end":269.84,"sentiment":"neutral","sentiment_score":0.05416237749159336},{"text":"For you to also again review the most updated prices and plans.","start":269.84,"end":276.355,"sentiment":"neutral","sentiment_score":0.09393627475947142},{"text":"And also the 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and then please click Supa networks.","start":301.25,"end":307.545,"sentiment":"neutral","sentiment_score":-0.00516058518909491}],"sentiment":"neutral","sentiment_score":-0.0032851673662662507,"channel":0,"num_words":20,"start":297.81,"end":307.545}]},"summary":{"result":"success","short":"A customer named Sayed calls Airtel to inquire about his address and whether he can access their website to see updated prices and plans according to his household usage. The representative, Mary, asks for Sayed's last name and confirms his email address. She also explains that there might be a discrepancy between the old and new website and asks Sayed to check if he is able to access their website to review their plans and promotions."},"intents":{"segments":[{"text":"I'm just calling to inquire that I live in address. My address is Unit 208 By 2 Ferges Street. Mhmm.","start_word":75,"end_word":94,"intents":[{"intent":"Assist with address search","confidence_score":0.000004554429}]},{"text":"So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage? Hello?","start_word":337,"end_word":370,"intents":[{"intent":"Access website","confidence_score":0.011952354}]}]},"sentiments":{"segments":[{"text":"Thank you for calling Airtel. My name is Mary.","start_word":0,"end_word":8,"sentiment":"positive","sentiment_score":0.4351525008678436},{"text":"May I have your name, please? Hi, Mary. This is Sayed. Hello. Could you spell your name, please? I just want to make sure that I pronounce it correctly to better address S y e d. you.","start_word":9,"end_word":45,"sentiment":"neutral","sentiment_score":0.05716324970126152},{"text":"Thank you so much, Shed.","start_word":46,"end_word":50,"sentiment":"positive","sentiment_score":0.4882617592811585},{"text":"Is it correct? Yes, please.","start_word":51,"end_word":55,"sentiment":"neutral","sentiment_score":0.2421354502439499},{"text":"Thank you so much, Shed. How are you doing today, and how may I help you? I'm pretty good.","start_word":56,"end_word":74,"sentiment":"positive","sentiment_score":0.526809811592102},{"text":"I'm just calling to inquire that I live in address. My address is Unit 208 By 2 Ferges Street. Mhmm. Philip, a c t. Okay. And how about the postal code, please? 2606. Thank you so much. Is it... Sorry. Unit 28 or Unit 28? No. No. Unit 208 Okay. 2. by 2. The building number is 2. Okay. Further Street, Philip A C T 26 Yep. 06. Correct? Yep. Thank you so much. Just give me one moment. Let me just go ahead and check here which network is serviceable with this address. Yep. Thank you. Just give me one second. Do you already have a current ISP, or this is just your first time connecting or No. inquiring We... about... I have I have everything all sorted here. I'm just asking about the services you provide. I have a device and everything. Okay. Hello? Hold on. Yes. Hold on. And let me just go ahead and check first here to which network is serviceable to your area. Checking in here. Unit 208. Okay. Unit 2082 Furzer Street, Philip A C T 2606. Serviceable network for your location is Supa Network Yes. Shed. Okay. So for us to proceed with your inquiry, could you provide me the complete... Your com... Your last name, please? B u k h a r I, Mhmm. Sorry. I have b for bravo, u for uniform. k for kite, h for hotel, a for alpha, r for rabbit, I for... I don't know. Mhmm. Mhmm.","start_word":75,"end_word":325,"sentiment":"neutral","sentiment_score":0.020056125719055712},{"text":"Thank you so much.","start_word":326,"end_word":329,"sentiment":"positive","sentiment_score":0.6237968802452087},{"text":"I have Jed Bukhari. Correct? Yep. Okay. So is there any way that you could try to access our website so that you will also be able to see our most updated price and plans according to your household usage? Hello? Yeah. Would you be able to review our website so that we can take a look at your... I mean, at the best prices and plan according to your household usage. Mhmm. Yeah. On your browser, please type in airtel.au. No. No. I have already seen the plans. Only... My only query is if I buy some... Any plan right now, would you be able to give me the services, like, today as of Well, just making sure that you are on now? our newly launched website because we actually have a new website, so there might be a discrepancy from our old website to the new website. Just making sure that you are on the website airtel.au and not airtel.net.au. So phone do you want me to be on? Yes, please. For you to also again review the most updated prices and plans. And also the promotions. We actually offer promotions right now with lock in period. It's aritel.au. Mhmm. Okay. Alright. So under networks, please hover your... Or please click in the tab networks, and then please click Supa networks.","start_word":330,"end_word":552,"sentiment":"neutral","sentiment_score":0.03421921195930096}],"average":{"sentiment":"neutral","sentiment_score":0.061790036006874306}}}}