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Brian speaking. From what AI? Okay. Okay.\n\nSo which email did you send it to? Yeah. That's two jobs ago for me. So I wouldn't be responding. Yeah.\n\nSo so that that's absolutely not the right one. Now I do have a question for you. What what base AI model that you guys use? Okay. That's not something I'm looking for.\n\nSo thank you very much for contacting me, but that's that's not something I'm looking for. Cool. Alright. Okay. You too.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":0.01764044165611267},{"text":"Brian speaking.","start":1.28,"end":2.1,"sentiment":"neutral","sentiment_score":0.017167696729302406},{"text":"From what AI?","start":8.8,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.07422467693686485},{"text":"Okay.","start":20.795,"end":21.295,"sentiment":"neutral","sentiment_score":0.06644918024539948},{"text":"Okay.","start":31.699999,"end":32.18,"sentiment":"neutral","sentiment_score":0.013511714525520802}],"sentiment":"neutral","sentiment_score":0.04432634508702904,"num_words":8,"start":0.88,"end":32.18},{"sentences":[{"text":"So which email did you send it to?","start":32.18,"end":34.52,"sentiment":"neutral","sentiment_score":-0.0008191228262148798},{"text":"Yeah.","start":41.535,"end":41.775,"sentiment":"neutral","sentiment_score":-0.10450245440006256},{"text":"That's two jobs ago for me.","start":41.775,"end":44.255,"sentiment":"neutral","sentiment_score":-0.3224460830291112},{"text":"So I wouldn't be responding.","start":44.255,"end":45.795,"sentiment":"neutral","sentiment_score":-0.32165932059288027},{"text":"Yeah.","start":47.775,"end":48.175,"sentiment":"negative","sentiment_score":-0.3340761661529541}],"sentiment":"neutral","sentiment_score":-0.18990974782389544,"num_words":21,"start":32.18,"end":48.175},{"sentences":[{"text":"So so that that's absolutely not the right one.","start":48.175,"end":51.375,"sentiment":"negative","sentiment_score":-0.6211132870780097},{"text":"Now I do have a question for you.","start":51.375,"end":53.614998,"sentiment":"neutral","sentiment_score":-0.146778317168355},{"text":"What what base AI model that you guys use?","start":53.614998,"end":56.595,"sentiment":"neutral","sentiment_score":-0.04948530221978823},{"text":"Okay.","start":74.685005,"end":75.005005,"sentiment":"neutral","sentiment_score":-0.13144516944885254},{"text":"That's not something I'm looking for.","start":75.005005,"end":76.685005,"sentiment":"negative","sentiment_score":-0.46225664019584656}],"sentiment":"neutral","sentiment_score":-0.3065029955045743,"num_words":33,"start":48.175,"end":76.685005},{"sentences":[{"text":"So thank you very much for contacting me, but that's that's not something I'm looking for.","start":76.685005,"end":81.825005,"sentiment":"neutral","sentiment_score":-0.30141596030443907},{"text":"Cool.","start":82.285,"end":82.785,"sentiment":"neutral","sentiment_score":0.06523951143026352},{"text":"Alright.","start":83.75694,"end":84.25694,"sentiment":"neutral","sentiment_score":0.06707338988780975},{"text":"Okay.","start":84.71694,"end":85.21694,"sentiment":"neutral","sentiment_score":0.08134771883487701},{"text":"You too.","start":88.07694,"end":88.89694,"sentiment":"neutral","sentiment_score":0.20505380630493164}],"sentiment":"neutral","sentiment_score":-0.1999470062908672,"num_words":21,"start":76.685005,"end":88.89694},{"sentences":[{"text":"Bye.","start":88.95694,"end":89.45694,"sentiment":"neutral","sentiment_score":0.1186096966266632}],"sentiment":"neutral","sentiment_score":0.1186096966266632,"num_words":1,"start":88.95694,"end":89.45694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Brian speaking.\n\nChannel 0: Oh, hi, Brian. Good day to you, mate. It's Andrew from Vigilance AI.\n\nChannel 1: From what AI?\n\nChannel 0: Oh, yeah. I don't think that you remember, but we have spoken a few weeks ago. I represent our AI MDR platform called Vigilance. And,\n\nChannel 1: Okay.\n\nChannel 0: mate, we sent yeah. We send you an our information via email, and I just wanted to follow-up and see if now might be a better time to schedule a quick demo with you.\n\nChannel 1: Okay. So which email did you send it to?\n\nChannel 0: Oh, yeah. We send it in brian@businesspassport.com.au.\n\nChannel 1: Yeah. That's two jobs ago for me. So I wouldn't be responding. Yeah. So so that that's absolutely not the right one.\n\nNow I do have a question for you. What what base AI model that you guys use?\n\nChannel 0: Oh, yes. Well, Brian, think of us as a security analyst team that investigates everything and will only batter you when it matters. We run an AI a AI SoC with a human in the loop that will monitor you twenty four seven.\n\nChannel 1: Okay. That's not something I'm looking for. So thank you very much for contacting me, but that's that's not\n\nChannel 0: I'm\n\nChannel 1: something I'm looking for. Cool.\n\nChannel 0: under understood,\n\nChannel 1: Alright.\n\nChannel 0: Brian. Well,\n\nChannel 1: Okay.\n\nChannel 0: just checking, mate. But yeah. You have a great day, Brian. Take care, mate.\n\nChannel 1: You too. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.88,"end":1.28,"sentiment":"neutral","sentiment_score":0.01764044165611267},{"text":"Brian speaking.","start":1.28,"end":2.1,"sentiment":"neutral","sentiment_score":0.017167696729302406}],"sentiment":"neutral","sentiment_score":0.017325278371572495,"channel":1,"num_words":3,"start":0.88,"end":2.1},{"sentences":[{"text":"Oh, hi, Brian.","start":2.8799999,"end":3.84,"sentiment":"neutral","sentiment_score":0.14393764734268188},{"text":"Good day to you, mate.","start":3.84,"end":5.2,"sentiment":"positive","sentiment_score":0.450160425901413},{"text":"It's Andrew from Vigilance AI.","start":5.2,"end":7.2999997,"sentiment":"neutral","sentiment_score":0.17612352073192597}],"sentiment":"neutral","sentiment_score":0.27409482116882616,"channel":0,"num_words":13,"start":2.8799999,"end":7.2999997},{"sentences":[{"text":"From what AI?","start":8.8,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.07422467693686485}],"sentiment":"neutral","sentiment_score":0.07422467693686485,"channel":1,"num_words":3,"start":8.8,"end":10.0199995},{"sentences":[{"text":"Oh, yeah.","start":11.12,"end":11.759999,"sentiment":"neutral","sentiment_score":0.03207263723015785},{"text":"I don't think that you remember, but we have spoken a few weeks ago.","start":11.759999,"end":15.38,"sentiment":"neutral","sentiment_score":0.009899810621781009},{"text":"I represent our AI MDR platform called Vigilance.","start":15.755,"end":19.615,"sentiment":"neutral","sentiment_score":0.05882819416001439},{"text":"And,","start":20.475,"end":20.875,"sentiment":"neutral","sentiment_score":0.05034415423870087}],"sentiment":"neutral","sentiment_score":0.028948493227362634,"channel":0,"num_words":25,"start":11.12,"end":20.875},{"sentences":[{"text":"Okay.","start":20.795,"end":21.295,"sentiment":"neutral","sentiment_score":0.06644918024539948}],"sentiment":"neutral","sentiment_score":0.06644918024539948,"channel":1,"num_words":1,"start":20.795,"end":21.295},{"sentences":[{"text":"mate, we sent yeah.","start":20.875,"end":22.155,"sentiment":"neutral","sentiment_score":0.07615882344543934},{"text":"We send you an our information via email, and I just wanted to follow-up and see if now might be a better time to schedule a quick demo with 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brian@businesspassport.com.au.","start":35.92,"end":41.379997,"sentiment":"neutral","sentiment_score":-0.005094810714945197}],"sentiment":"neutral","sentiment_score":-0.004589977308309504,"channel":0,"num_words":7,"start":35.44,"end":41.379997},{"sentences":[{"text":"Yeah.","start":41.535,"end":41.775,"sentiment":"neutral","sentiment_score":-0.10450245440006256},{"text":"That's two jobs ago for me.","start":41.775,"end":44.255,"sentiment":"neutral","sentiment_score":-0.3224460830291112},{"text":"So I wouldn't be responding.","start":44.255,"end":45.795,"sentiment":"neutral","sentiment_score":-0.32165932059288027},{"text":"Yeah.","start":47.775,"end":48.175,"sentiment":"negative","sentiment_score":-0.3340761661529541},{"text":"So so that that's absolutely not the right one.","start":48.175,"end":51.375,"sentiment":"negative","sentiment_score":-0.6211132870780097}],"sentiment":"negative","sentiment_score":-0.4350714229724624,"channel":1,"num_words":22,"start":41.535,"end":51.375},{"sentences":[{"text":"Now I do have a question for you.","start":51.375,"end":53.614998,"sentiment":"neutral","sentiment_score":-0.146778317168355},{"text":"What what base AI model that you guys use?","start":53.614998,"end":56.595,"sentiment":"neutral","sentiment_score":-0.04948530221978823}],"sentiment":"neutral","sentiment_score":-0.09527025043087847,"channel":1,"num_words":17,"start":51.375,"end":56.595},{"sentences":[{"text":"Oh, yes.","start":57.51,"end":58.07,"sentiment":"neutral","sentiment_score":-0.03326813783496618},{"text":"Well, Brian, think of us as a security analyst team that investigates everything and will only batter you when it matters.","start":58.07,"end":65.53,"sentiment":"neutral","sentiment_score":-0.05997951373103119},{"text":"We run an AI a AI SoC with a human in the loop that will monitor you twenty four seven.","start":65.83,"end":73.655,"sentiment":"neutral","sentiment_score":-0.019488401245325804}],"sentiment":"neutral","sentiment_score":-0.039904048579723336,"channel":0,"num_words":43,"start":57.51,"end":73.655},{"sentences":[{"text":"Okay.","start":74.685005,"end":75.005005,"sentiment":"neutral","sentiment_score":-0.13144516944885254},{"text":"That's not something I'm looking for.","start":75.005005,"end":76.685005,"sentiment":"negative","sentiment_score":-0.46225664019584656},{"text":"So thank you very much for contacting me, but that's that's not","start":76.685005,"end":80.365005,"sentiment":"neutral","sentiment_score":-0.3032978226741155}],"sentiment":"negative","sentiment_score":-0.34445046751122727,"channel":1,"num_words":19,"start":74.685005,"end":80.365005},{"sentences":[{"text":"I'm","start":80.19694,"end":80.69694,"sentiment":"negative","sentiment_score":-0.4262173175811768}],"sentiment":"negative","sentiment_score":-0.4262173175811768,"channel":0,"num_words":1,"start":80.19694,"end":80.69694},{"sentences":[{"text":"something I'm looking for.","start":80.365005,"end":81.825005,"sentiment":"neutral","sentiment_score":-0.2957703731954098},{"text":"Cool.","start":82.285,"end":82.785,"sentiment":"neutral","sentiment_score":0.06523951143026352}],"sentiment":"neutral","sentiment_score":-0.2235683962702751,"channel":1,"num_words":5,"start":80.365005,"end":82.785},{"sentences":[{"text":"under understood,","start":83.55694,"end":84.116936,"sentiment":"neutral","sentiment_score":0.013740547001361847}],"sentiment":"neutral","sentiment_score":0.013740547001361847,"channel":0,"num_words":2,"start":83.55694,"end":84.116936},{"sentences":[{"text":"Alright.","start":83.75694,"end":84.25694,"sentiment":"neutral","sentiment_score":0.06707338988780975}],"sentiment":"neutral","sentiment_score":0.06707338988780975,"channel":1,"num_words":1,"start":83.75694,"end":84.25694},{"sentences":[{"text":"Brian.","start":84.116936,"end":84.51694,"sentiment":"neutral","sentiment_score":0.040770769119262695},{"text":"Well,","start":84.51694,"end":84.91694,"sentiment":"neutral","sentiment_score":0.0632990151643753}],"sentiment":"neutral","sentiment_score":0.052034892141819,"channel":0,"num_words":2,"start":84.116936,"end":84.91694},{"sentences":[{"text":"Okay.","start":84.71694,"end":85.21694,"sentiment":"neutral","sentiment_score":0.08134771883487701}],"sentiment":"neutral","sentiment_score":0.08134771883487701,"channel":1,"num_words":1,"start":84.71694,"end":85.21694},{"sentences":[{"text":"just checking, mate.","start":84.91694,"end":85.95694,"sentiment":"neutral","sentiment_score":0.09803890436887741},{"text":"But yeah.","start":85.95694,"end":86.436935,"sentiment":"neutral","sentiment_score":0.18007513135671616},{"text":"You have a great day, Brian.","start":86.436935,"end":87.55694,"sentiment":"positive","sentiment_score":0.4791821489731471},{"text":"Take care, mate.","start":87.55694,"end":88.536934,"sentiment":"positive","sentiment_score":0.36430685718854267}],"sentiment":"neutral","sentiment_score":0.3301628886588982,"channel":0,"num_words":14,"start":84.91694,"end":88.536934},{"sentences":[{"text":"You too.","start":88.07694,"end":88.89694,"sentiment":"neutral","sentiment_score":0.20505380630493164},{"text":"Bye.","start":88.95694,"end":89.45694,"sentiment":"neutral","sentiment_score":0.1186096966266632}],"sentiment":"neutral","sentiment_score":0.17623910307884216,"channel":1,"num_words":3,"start":88.07694,"end":89.45694},{"sentences":[{"text":"Bye.","start":90.116936,"end":90.616936,"sentiment":"neutral","sentiment_score":0.0560518279671669}],"sentiment":"neutral","sentiment_score":0.0560518279671669,"channel":0,"num_words":1,"start":90.116936,"end":90.616936}]},"summary":{"result":"success","short":"An agent fromGenerationance AI called a customer named Brian to follow up on their AI MDR platform, which they previously sent via email. The agent asks about the customer's base AI model and what they use, but the customer says they are not interested and ends the call."},"intents":{"segments":[{"text":"We send you an our information via email, and I just wanted to follow-up and see if now might be a better time to schedule a quick demo with you. Okay.","start_word":49,"end_word":79,"intents":[{"intent":"Schedule demo","confidence_score":0.4354414}]}]},"sentiments":{"segments":[{"text":"Hello. Brian speaking. Oh, hi, Brian.","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.08661620318889618},{"text":"Good day to you, mate.","start_word":6,"end_word":10,"sentiment":"positive","sentiment_score":0.44627609848976135},{"text":"It's Andrew from Vigilance AI. From what AI? Oh, yeah. I don't think that you remember, but we have spoken a few weeks ago. I represent our AI MDR platform called Vigilance. And, Okay. mate, we sent yeah. We send you an our information via email, and I just wanted to follow-up and see if now might be a better time to schedule a quick demo with you. Okay. So which email did you send it to? Oh, yeah. We send it in brian@businesspassport.com.au. Yeah. That's two jobs ago for me. So I wouldn't be responding.","start_word":11,"end_word":106,"sentiment":"neutral","sentiment_score":0.014160038903355598},{"text":"Yeah. So so that that's absolutely not the right one.","start_word":107,"end_word":116,"sentiment":"negative","sentiment_score":-0.5938014984130859},{"text":"Now I do have a question for you. What what base AI model that you guys use? Oh, yes. Well, Brian, think of us as a security analyst team that investigates everything and will only batter you when it matters. We run an AI a AI SoC with a human in the loop that will monitor you twenty four seven. Okay.","start_word":117,"end_word":177,"sentiment":"neutral","sentiment_score":-0.05612710863351822},{"text":"That's not something I'm looking for. So thank you very much for contacting me, but that's that's not I'm something I'm looking for.","start_word":178,"end_word":200,"sentiment":"negative","sentiment_score":-0.3656069040298462},{"text":"Cool. under understood, Alright. Brian. Well, Okay. just checking, mate. But yeah.","start_word":201,"end_word":212,"sentiment":"neutral","sentiment_score":0.08729246258735657},{"text":"You have a great day, Brian. Take care, mate.","start_word":213,"end_word":221,"sentiment":"positive","sentiment_score":0.4245526194572449},{"text":"You too. Bye. Bye.","start_word":222,"end_word":225,"sentiment":"neutral","sentiment_score":0.1294582635164261}],"average":{"sentiment":"neutral","sentiment_score":-0.031262855083621734}}}}