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I think he was looking for pricing for Centimeters 9681. I sent him over. Yeah. But didn't got any mhmm. The one we sent oh, okay. 9680. Okay. Alright. One sec. Yep. I got it. CM9680, right, you mentioned? Okay. Okay. I have sent inquiry to the vendor, but haven't received any rewards from the site. Following up again. Mhmm. Yeah. I totally understand. I am sending a follow-up to them right now. John, I have sent them the follow-up again for 9680. So the troubleshooting you mentioned were, like, the power adapters were not connecting. Right? Okay. Mhmm. Okay. I think might be some damage or some issues with the product. No worries. I have raised the inquiry again. I have sent them over. And give me, like, a little time. I'll get back to you once I heard from them. And what about nine six eight one? I sent you that No. The stock is coming in on September 9. Yep. Like, a week after. Mhmm. I totally like, I understand, Sean. Apologies for the delay. I have sent them over again. Like, I haven't received last time I raised the query, but not received any revert. So yeah. Need to touch base time again. 100%. 100%. We'll get back to you. The same number. Right? Yep. Yeah. We'll do. We'll give you a call once I heard from them. Alright. Thanks. Thanks, hon. 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Yep. Ross speaking. Hi, John. I'm good.\n\nHow are you, ma'am? Okay. I have sent you the CM9681. Right? Pricing and all?\n\nEight one. I sent you you were after I got the email from Tamish. I think he was looking for pricing for Centimeters 9681. I sent him over. Yeah.\n\nBut didn't got any mhmm. The one we sent oh, okay. 9680. Okay. Alright.\n\nOne sec. Yep. I got it. CM9680, right, you mentioned? Okay.\n\nOkay. I have sent inquiry to the vendor, but haven't received any rewards from the site. Following up again. Mhmm. Yeah.\n\nI totally understand. I am sending a follow-up to them right now. John, I have sent them the follow-up again for 9680. So the troubleshooting you mentioned were, like, the power adapters were not connecting. Right?\n\nOkay. Mhmm. Okay. I think might be some damage or some issues with the product. No worries.\n\nI have raised the inquiry again. I have sent them over. And give me, like, a little time. I'll get back to you once I heard from them. And what about nine six eight one?\n\nI sent you that No. The stock is coming in on September 9. Yep. Like, a week after. Mhmm.\n\nI totally like, I understand, Sean. Apologies for the delay. I have sent them over again. Like, I haven't received last time I raised the query, but not received any revert. So yeah.\n\nNeed to touch base time again. 100%. 100%. We'll get back to you. The same number.\n\nRight? Yep. Yeah. We'll do. We'll give you a call once I heard from them.\n\nAlright. Thanks. Thanks, hon. Yep.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":0.0130752045661211},{"text":"Yep.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.03715343773365021},{"text":"Ross speaking.","start":8.8,"end":9.62,"sentiment":"neutral","sentiment_score":0.028307081200182438},{"text":"Hi, John.","start":15.125,"end":15.945001,"sentiment":"neutral","sentiment_score":0.3049381673336029},{"text":"I'm good.","start":16.005001,"end":16.565,"sentiment":"positive","sentiment_score":0.5175422877073288}],"sentiment":"neutral","sentiment_score":0.21897546434774995,"num_words":8,"start":3.76,"end":16.565},{"sentences":[{"text":"How are you, ma'am?","start":16.565,"end":17.465,"sentiment":"positive","sentiment_score":0.38774725794792175},{"text":"Okay.","start":20.405,"end":20.905,"sentiment":"neutral","sentiment_score":0.1629212349653244},{"text":"I have sent you the 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Sean.","start":303.38498,"end":306.285,"sentiment":"neutral","sentiment_score":-0.09774756742020448},{"text":"Apologies for the delay.","start":306.585,"end":307.865,"sentiment":"neutral","sentiment_score":-0.2552413195371628},{"text":"I have sent them over again.","start":307.865,"end":309.38498,"sentiment":"neutral","sentiment_score":-0.13170691579580307},{"text":"Like, I haven't received last time I raised the query, but not received any revert.","start":309.38498,"end":314.60498,"sentiment":"neutral","sentiment_score":-0.16066768517096838},{"text":"So yeah.","start":314.66498,"end":316.14,"sentiment":"neutral","sentiment_score":-0.11000961065292358}],"sentiment":"neutral","sentiment_score":-0.15235535382772936,"num_words":33,"start":303.38498,"end":316.14},{"sentences":[{"text":"Need to touch base time 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Yeah. Ross, John here from Super Shock. How are you? Good. Good. Just wondering how things are going with that that module, the Ethernet module. You said you sent the CM968 0 or was it the 81 or the 89 that you sent? Yeah. We're we're more we're more concerned about the one that was the one that came here that wasn't working. Remember the one that you sent us that wasn't working? Yes. Yes. That was the one that we purchased one off you, and we got it here, and it didn't work. It wouldn't even power up. Yeah. I understand that, but it's been over a week now. We we plug the power adapters in, and no lights would turn on at all. We've tested the power adapters. They've they've got power, but it it doesn't light up. It it it's nonfunctional, completely nonfunctional. Yes, please. Do you have them in stock now? On the September 9. Okay. Alright. This is putting us in a fair bit of trouble. We're gonna lie down now. Can you please get back to me when you find out? Do you have my number? Mhmm. Okay. Thank you very much. Okay. 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Yeah. Ross, John here from Super Shock. How are you? Good.\n\nGood. Just wondering how things are going with that that module, the Ethernet module. You said you sent the CM968 0 or was it the 81 or the 89 that you sent? Yeah. We're we're more we're more concerned about the one that was the one that came here that wasn't working.\n\nRemember the one that you sent us that wasn't working? Yes. Yes. That was the one that we purchased one off you, and we got it here, and it didn't work. It wouldn't even power up.\n\nYeah. I understand that, but it's been over a week now. We we plug the power adapters in, and no lights would turn on at all. We've tested the power adapters. They've they've got power, but it it doesn't light up.\n\nIt it it's nonfunctional, completely nonfunctional. Yes, please. Do you have them in stock now? On the September 9. Okay.\n\nAlright. This is putting us in a fair bit of trouble. We're gonna lie down now. Can you please get back to me when you find out? Do you have my number?\n\nMhmm. Okay. Thank you very much. Okay. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross?","start":5.3599997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.020209839567542076},{"text":"Yeah.","start":10.32,"end":10.8,"sentiment":"neutral","sentiment_score":0.09640292078256608},{"text":"Ross, John here from Super Shock.","start":10.8,"end":12.88,"sentiment":"neutral","sentiment_score":0.16341966638962427},{"text":"How are you?","start":12.88,"end":13.78,"sentiment":"neutral","sentiment_score":0.18262849748134613},{"text":"Good.","start":18.035,"end":18.355,"sentiment":"positive","sentiment_score":0.4996734261512756}],"sentiment":"neutral","sentiment_score":0.16653073206543922,"num_words":13,"start":5.3599997,"end":18.355},{"sentences":[{"text":"Good.","start":18.355,"end":18.855,"sentiment":"positive","sentiment_score":0.4220137596130371},{"text":"Just wondering how things are going with that that module, the Ethernet 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Ross speaking.\n\nChannel 1: Yeah. Ross, John here from Super Shock. How are you?\n\nChannel 0: Hi, John. I'm good. How are you, ma'am?\n\nChannel 1: Good. Good. Just wondering how\n\nChannel 0: Okay.\n\nChannel 1: things are going with that that module, the Ethernet module.\n\nChannel 0: I have sent you the CM9681. Right? Pricing and all?\n\nChannel 1: You said you sent the CM968\n\nChannel 0: Eight one.\n\nChannel 1: 0 or was it the 81 or the 89 that you sent?\n\nChannel 0: I sent you you were after I got the email from Tamish. I think he was looking for pricing for Centimeters 9681. I sent him over.\n\nChannel 1: Yeah. We're we're more\n\nChannel 0: Yeah.\n\nChannel 1: we're\n\nChannel 0: But\n\nChannel 1: more concerned\n\nChannel 0: didn't\n\nChannel 1: about the\n\nChannel 0: got\n\nChannel 1: one that\n\nChannel 0: any\n\nChannel 1: was the one that came here\n\nChannel 0: mhmm.\n\nChannel 1: that wasn't working. Remember\n\nChannel 0: The one\n\nChannel 1: the one that\n\nChannel 0: we\n\nChannel 1: you sent\n\nChannel 0: sent\n\nChannel 1: us that wasn't working?\n\nChannel 0: oh, okay. 9680.\n\nChannel 1: Yes.\n\nChannel 0: Okay. Alright. One sec. Yep. I got it.\n\nCM9680, right, you mentioned?\n\nChannel 1: Yes.\n\nChannel 0: Okay.\n\nChannel 1: That was the one that we purchased one off you, and we got it here, and it didn't work. It wouldn't even power up.\n\nChannel 0: Okay. I have sent inquiry to the vendor, but haven't received any rewards from the site.\n\nChannel 1: Yeah.\n\nChannel 0: Following\n\nChannel 1: I understand\n\nChannel 0: up again.\n\nChannel 1: that, but it's been over a week now.\n\nChannel 0: Mhmm. Yeah. I totally understand. I am sending a follow-up to them right now. John, I have sent them the follow-up again for 9680.\n\nSo the troubleshooting you mentioned were, like, the power adapters were not connecting. Right?\n\nChannel 1: We we plug the power adapters in, and no lights would turn on at all. We've tested the power adapters.\n\nChannel 0: Okay.\n\nChannel 1: They've they've got power,\n\nChannel 0: Mhmm.\n\nChannel 1: but it it doesn't light up. It it it's nonfunctional, completely nonfunctional.\n\nChannel 0: Okay. I think might be some damage or some issues with the product. No worries. I have raised the inquiry again. I have sent them over.\n\nAnd give me, like, a little time. I'll get back to you once I heard from them.\n\nChannel 1: Yes, please.\n\nChannel 0: And what about nine six eight one?\n\nChannel 1: Do you have them in stock now?\n\nChannel 0: I sent you that No. The stock is coming in on September 9.\n\nChannel 1: On the September 9.\n\nChannel 0: Yep. Like, a week after.\n\nChannel 1: Okay. Alright. This is putting us in a fair bit of trouble. We're gonna lie down now.\n\nChannel 0: Mhmm. I totally like, I understand, Sean. Apologies for the delay. I have sent them over again. Like, I haven't received last time I raised the query, but not received any revert.\n\nSo yeah. Need to touch base time again.\n\nChannel 1: Can you please get back to me when you find out?\n\nChannel 0: 100%. 100%. We'll get back to you.\n\nChannel 1: Do you have my number?\n\nChannel 0: The same number. Right? Yep. Yeah. We'll do.\n\nWe'll give you a call once I heard\n\nChannel 1: Mhmm.\n\nChannel 0: from them.\n\nChannel 1: Okay.\n\nChannel 0: Alright.\n\nChannel 1: Thank\n\nChannel 0: Thanks.\n\nChannel 1: you very\n\nChannel 0: Thanks,\n\nChannel 1: much.\n\nChannel 0: hon.\n\nChannel 1: Okay.\n\nChannel 0: Yep.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":3.76,"end":4.26,"sentiment":"neutral","sentiment_score":0.0130752045661211}],"sentiment":"neutral","sentiment_score":0.0130752045661211,"channel":0,"num_words":1,"start":3.76,"end":4.26},{"sentences":[{"text":"Hello, Ross?","start":5.3599997,"end":6.3399997,"sentiment":"neutral","sentiment_score":0.020209839567542076}],"sentiment":"neutral","sentiment_score":0.020209839567542076,"channel":1,"num_words":2,"start":5.3599997,"end":6.3399997},{"sentences":[{"text":"Yep.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.03715343773365021},{"text":"Ross 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from Super Shock calls Ross to follow up on the CM9681 module. Ross had sent the module to John and John had sent a follow-up to the vendor. John explains that the module was not working and had some damage or issues, but will get back to Ross when he hears from the vendor."},"intents":{"segments":[{"text":"things are going with that that module, the Ethernet module. I have sent you the CM9681. Right? Pricing and all?","start_word":30,"end_word":49,"intents":[{"intent":"Check module status","confidence_score":0.11545388}]},{"text":"we're But more concerned didn't about the got one that any was the one that came here mhmm. that wasn't working.","start_word":101,"end_word":121,"intents":[{"intent":"Understand issue","confidence_score":0.042785358}]},{"text":"I have sent inquiry to the vendor, but haven't received any rewards from the site. 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You said you sent the CM968 Eight one. 0 or was it the 81 or the 89 that you sent? I sent you you were after I got the email from Tamish. I think he was looking for pricing for Centimeters 9681. I sent him over. Yeah. We're we're more Yeah. we're But more concerned didn't about the got one that any was the one that came here mhmm.","start_word":26,"end_word":118,"sentiment":"neutral","sentiment_score":-0.018081950023770332},{"text":"that wasn't working.","start_word":119,"end_word":121,"sentiment":"negative","sentiment_score":-0.3531568944454193},{"text":"Remember The one the one that we you sent sent us that wasn't working? oh, okay. 9680. Yes. Okay. Alright. One sec. Yep. I got it. CM9680, right, you mentioned? Yes. Okay. That was the one that we purchased one off you, and we got it here, and it didn't work. It wouldn't even power up. Okay. I have sent inquiry to the vendor, but haven't received any rewards from the site. Yeah. Following I understand up again. that, but it's been over a week now. Mhmm. Yeah. I totally understand. I am sending a follow-up to them right now. John, I have sent them the follow-up again for 9680. So the troubleshooting you mentioned were, like, the power adapters were not connecting. Right? We we plug the power adapters in, and no lights would turn on at all. We've tested the power adapters. Okay. They've they've got power, Mhmm.","start_word":122,"end_word":271,"sentiment":"neutral","sentiment_score":-0.1398045445481936},{"text":"but it it doesn't light up. 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