{"metadata":{"transaction_key":"deprecated","request_id":"019f6d67-248a-77c3-8cdb-4491af44e38e","sha256":"a44d22c33f1743af02b714b455bcdb7837cbd65cb4881b99d46cae188aa14a45","created":"2026-07-17T00:08:25.014Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you have called is not available. We can't take your message at this time. Please call again late.","confidence":1.0,"words":[{"word":"the","start":0.08,"end":0.32,"confidence":0.9941406,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8278528451919556},{"word":"person","start":0.32,"end":0.71999997,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7858335971832275},{"word":"you","start":0.71999997,"end":0.79999995,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8466750979423523},{"word":"have","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.8856251835823059},{"word":"called","start":1.04,"end":1.4399999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.860848605632782},{"word":"is","start":1.4399999,"end":1.68,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.90635883808136},{"word":"not","start":1.68,"end":1.92,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8894274830818176},{"word":"available","start":1.92,"end":2.42,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8656373620033264},{"word":"we","start":2.72,"end":2.96,"confidence":1.0,"punctuated_word":"We","sentiment":"negative","sentiment_score":-0.9108303189277648},{"word":"can't","start":2.96,"end":3.28,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.896336555480957},{"word":"take","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.909927487373352},{"word":"your","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.9096835255622864},{"word":"message","start":3.6799998,"end":4.08,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8510977029800415},{"word":"at","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.9226447343826294},{"word":"this","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.9309198260307312},{"word":"time","start":4.4,"end":4.9,"confidence":1.0,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.8837477564811707},{"word":"please","start":4.96,"end":5.2799997,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8478012681007385},{"word":"call","start":5.2799997,"end":5.52,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8412563800811768},{"word":"again","start":5.52,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8590002059936523},{"word":"late","start":5.8399997,"end":6.1199374,"confidence":0.65234375,"punctuated_word":"late.","sentiment":"negative","sentiment_score":-0.5257399082183838}],"paragraphs":{"transcript":"\nThe person you have called is not available. We can't take your message at this time. Please call again late.","paragraphs":[{"sentences":[{"text":"The person you have called is not available.","start":0.08,"end":2.42,"sentiment":"negative","sentiment_score":-0.8585323765873909},{"text":"We can't take your message at this time.","start":2.72,"end":4.9,"sentiment":"negative","sentiment_score":-0.9018984884023666},{"text":"Please call again late.","start":4.96,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.7684494405984879}],"sentiment":"negative","sentiment_score":-0.8578622341156006,"num_words":20,"start":0.08,"end":6.1199374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you have called is not available. We can't take your message at this time. Please call again late.","paragraphs":[{"sentences":[{"text":"The person you have called is not available.","start":0.08,"end":2.42,"sentiment":"negative","sentiment_score":-0.8585323765873909},{"text":"We can't take your message at this time.","start":2.72,"end":4.9,"sentiment":"negative","sentiment_score":-0.9018984884023666},{"text":"Please call again late.","start":4.96,"end":6.1199374,"sentiment":"negative","sentiment_score":-0.7684494405984879}],"sentiment":"negative","sentiment_score":-0.8578622341156006,"channel":1,"num_words":20,"start":0.08,"end":6.1199374}]},"summary":{"result":"success","short":"The person you have called is not available. We can't take your message at this time. Please call again late."},"intents":{"segments":[{"text":"Please call again late.","start_word":16,"end_word":19,"intents":[{"intent":"Rearrange call","confidence_score":0.00020897861}]}]},"sentiments":{"segments":[{"text":"The person you have called is not available. We can't take your message at this time. Please call again late.","start_word":0,"end_word":19,"sentiment":"negative","sentiment_score":-0.8691654801368713}],"average":{"sentiment":"negative","sentiment_score":-0.8691654968261718}}}}